Through the Storm

Resources for Homeowners Impacted by a Storm 

Are you a contractor looking for resources? Contractor resources >

GAF factory-certified contractors have the expertise to determine if any damage occurred, and, if needed, get your roof fixed correctly

6 Tips for Choosing the Right Roofing Contractor

After a damaging storm, you want to quickly get your roof restored, but that doesn't mean you should choose the first contractor who knocks on your door. To find a trustworthy, qualified roofing professional, we suggest focusing on the six items below:

Warranty options

Sometimes a manufacturer-certified contractor can offer greater warranty coverage.


grey number two in a matching grey circle

Manufacturer certifications

Contractors must pass certain minimum requirements to be factory certified.

 grey number three in a matching grey circle

BBB ratings

Ensure that they have a satisfactory rating with Better Business Bureau.

grey number four in a matching grey circle 

Licensing and insurance

Ask to see a copy of their license and insurance certificate.

grey number five in a matching grey circle


Ask for a list of references you can call and check online reviews.

 grey number six in a matching grey circle

Local office

So, if needed, someone can help with emergency fixes.

More tips for getting through the storm 

Find more tips for getting the roof you need -- and want -- from these interviews with GAF Master Elite® Roofing Contractors.

GAF Storm | How your contractor will identify storm damage
Learn the typical steps your contractor may follow when inspecting your roof.
GAF Storm | Why choose a Master Elite contractor
GAF Storm | Why have a roofing professional assess damage
Your Safety -- and extensive training -- matter when evaluating a roof after a storm.

Help with Finding the Right Roofer

Choosing the right roofing contractor to protect your home after a storm may seem like a challenge.  But it's important to repair damage quickly.


GAF Storm | Cracking the Code: O&L Coverage
GAF Storm | Things to know about your insurance policy

Planning your new roof 

Understand the process for fixing your roof so you can Get Through the Storm easier.

Why go with a contractor who is certified by the manufacturer?

GAF Master Elite contractors who specialize in storm restoration share the benefits of hiring a manufacturer-certified contractor.

The Storm Restoration Process

The roof restoration process after a storm can vary from one roofing company to the next. Below is the process followed by Weatherguard Roofing, a Charlotte and Raleigh, NC-based Master Elite Contractor which specializes in roofing and storm restoration work.

  1. The contractor will do an initial inspection to assess the damage that's occurred. 

  2. If there is damage, the contractor will encourage the homeowner to file a claim with their insurance company. 

  3. An insurance adjuster and the contractor will meet at the property again and do an assessment together. Note: It's really important that they do the assessment together to ensure that all of the damage is identified. 

  4. Once the claim is approved, the contractor will meet with the homeowner to go over the options and choose the right type of materials for the job. 

  5. The work is then scheduled (it will be scheduled in stages).
    a. The roof replacement will be the first project that's completed.
    b. Other work, if required, such as gutters and siding will be repaired after the roof is done.

  6. The contractor will submit all the completion paperwork to the insurance company, and this will certify that the work is completed. 

  7. Once the insurance company verifies that that work is completed, then they will issue payment. 

Important tip: Make sure the roofing contractor is there to meet your adjuster to help make sure all damage is identified.



Find a GAF Factory-Certified Contractor

At GAF, we train and test thousands of the best roofers in the country and make sure they're appropriately  licensed and insured so they can offer our best warranties.