Through the Storm


Resources for Homeowners Impacted by a Storm 

GAF factory-certified contractors have the expertise to determine if any damage occurred, and, if needed, get your roof fixed correctly

6 Tips for Choosing the Right Roofing Contractor

After a damaging storm, you want to quickly get your roof restored, but that doesn't mean you should choose the first contractor who knocks on your door. To find a trustworthy, qualified roofing professional, we suggest focusing on the six items below:


Warranty options

Sometimes a manufacturer-certified contractor can offer greater warranty coverage.

 

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Manufacturer certifications

Contractors must pass certain minimum requirements to be factory certified.

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BBB ratings

Ensure that they have a satisfactory rating with Better Business Bureau.

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Licensing and insurance

Ask to see a copy of their license and insurance certificate.

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References

Ask for a list of references you can call and check online reviews.

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Local office

So, if needed, someone can help with emergency fixes.


More tips for getting through the storm 

Find more tips for getting the roof you need -- and want -- from these interviews with GAF Master Elite® Roofing Contractors.

GAF Storm | Why choose a Master Elite contractor
Only 2% of roofing contractors in North America are GAF Master Elite®, a certification they renew every year.
GAF Storm | Things to remember when you have a storm
Three GAF Master Elite Roofers share their best advice to help you get your roof fixed after a storm.
GAF Storm | Why have a roofing professional assess damage
Your Safety -- and extensive training -- matter when evaluating a roof after a storm.



Help with Finding the Right Roofer

Choosing the right roofing contractor to protect your home after a storm may seem like a challenge.  But it's important to repair damage quickly.

 

GAF Storm | Cracking the Code: O&L Coverage
GAF Storm | Things to know about your insurance policy


Planning your new roof 

Understand the process for fixing your roof so you can Get Through the Storm easier.

How your contractor will identify storm damage

Learn the typical steps your contractor may follow when inspecting your roof.

The Storm Restoration Process

The roof restoration process after a storm can vary from one roofing company to the next. Below is the process followed by Weatherguard Roofing, a Charlotte and Raleigh, NC-based Master Elite Contractor which specializes in roofing and storm restoration work.

  1. The contractor will do an initial inspection to assess the damage that's occurred. 

  2. If there is damage, the contractor will encourage the homeowner to file a claim with their insurance company. 

  3. An insurance adjuster will visit the property and do an assessment. 

  4. Once the claim is approved, the contractor will meet with the homeowner to go over the options and choose the right type of materials for the job. 

  5. The work is then scheduled (it will be scheduled in stages).
    a. The roof replacement will be the first project that's completed.
    b. Other work, if required, such as gutters and siding will be repaired after the roof is done.

  6. The contractor will submit all the completed paperwork to the insurance company, and this will certify that the work is completed. 

  7. Once the insurance company verifies that that work is completed, then they will issue payment. 


DOWNLOAD THE STEPS

   

Find a GAF Factory-Certified Contractor

At GAF, we train and test thousands of the best roofers in the country and make sure they're appropriately  licensed and insured so they can offer our best warranties.