Semper Fi Exteriors LLC

Semper Fi Exteriors LLC

Semper Fi Exteriors LLC
13194 Centerpointe Way, Woodbridge VA, 22193 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
3/11/2019
Certifications & Awards
Payment Options
Financing

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.6 (147)

Google Reviews

Contractor reviews from customers on Google

  • "After having hail damage recently I called Semper Fi to come out and inspect my roof. They quickly came out and inspected, gave me a quote, then they came out shortly after for a full roof installation. They did a great job, I would recommend to anyone in the area!"

    - M.L, May 18, 2022

  • "I was referred by my mom for gutter work I needed done on my rental property in Arlington, VA. Reasonably priced and quick turnaround. I will definitely be using Semper Fi for my future exterior upgrades!"

    - A.R, May 10, 2022

  • "We have used Semper Fi exteriors for door replacements and exterior trim work. They are incredibly professional and timely. They do great work and follow up on each visit. Our new doors really upgraded the quality of our home. We are working with them now on new windows. They always give us a fair price for top quality work. We will be continue to use them for all exterior work! We highly recommend them!"

    - E.S, May 8, 2022

See All Google
4.6 (147)

Google Reviews

Contractor reviews from customers on Google

  • "After having hail damage recently I called Semper Fi to come out and inspect my roof. They quickly came out and inspected, gave me a quote, then they came out shortly after for a full roof installation. They did a great job, I would recommend to anyone in the area!"

    - M.L.

  • "I was referred by my mom for gutter work I needed done on my rental property in Arlington, VA. Reasonably priced and quick turnaround. I will definitely be using Semper Fi for my future exterior upgrades!"

    - A.R.

  • "We have used Semper Fi exteriors for door replacements and exterior trim work. They are incredibly professional and timely. They do great work and follow up on each visit. Our new doors really upgraded the quality of our home. We are working with them now on new windows. They always give us a fair price for top quality work. We will be continue to use them for all exterior work! We highly recommend them!"

    - E.S.

  • "This company is fantastic! Fast, courteous , and professional. Nick was outstanding through the entire process! Would definitely recommend!"

    - A.R.

  • "Our garage roof needed to be completely replaced. Semper Fi Exteriors is based in Woodbridge. We live in Richmond. I don't know if this explains the discrepancy. The appointment was scheduled for 1:30 pm. The estimator called to change the appointment to 10:30 am, which was fine. He arrived in a vehicle that appeared to be in poor condition and making a lot of noise. The estimator was informed that we had an 11:30 am appointment. He was asked to complete the estimate before 11:30 am. He said no problem.. It was a problem, because the quote was handwritten. We had to break away from a previously scheduled meeting to discuss the quote. Additionally the quote was 100% more than 8 other quotes (that's not a typo; more than double 8 other quotes) and 80% more than another quote. Perhaps the prices are DC prices and not Richmond prices. Would not recommend Semper Fi Exteriors in the Richmond area. Edited to respond to comments by owner based on our initial review: 1. The owner did not address the unprofessional experience with the estimator. 2. The Semper Fi Exteriors estimation process is very old school with hand written estimates that took 30 minutes to complete. 3. The estimator was informed that his quote was 100% more than 8 other quotes. His response was that was their price. The owner provided a lot of other excuses and potential adjustments. The estimator did not. We went with 50 year limited warranty shingles. It is difficult to believe that materials could be so drastically different."

    - L.R.

  • "Started the process of getting my roof fixed after a storm in January 2022. Semper Fi came out, inspected and assured me they could get the work done and they'd work with my insurance company to get it covered. The insurance company comes out and the person from Semper Fi come out in February 2022, to do the inspection. In early March, insurance company sends a check, we send it over to them so we can get the ball rolling. At this point we haven't heard from them in nearly a month. I call to follow up the check and to see when we could get our roof worked on. The customer service representative is suprised I want to work done since the insurance company only approved a small section, which I was fine with cause it was the only section damaged and my roof is less than 3 years old. They said they'll send someone out to match the few shingles. They go radio silent again. Then in late April they call to say they cannot do the work because the insurance is paying so little. Very frustrated to go through the back and forth with them for months and they fail to hold up their guarantee to work with my insurance company. Why guarantee me without satisfying that guarantee?"

    - A.G.

  • "$12,150 quote for roof work, two competing company quotes gave me 3,800 and 4,600 respectively. Quantico Marines stay away from this one."

    - C.M.

  • "Semper Fi is the very best.Durrell my project consultant is top notch.he has ce out twice and reattached my t on my roof at no charge..can't say enough about this great company and their fast courteous service and everyone has been so nice and helpful.Talking to them is like talking to someone you have known for years"

    - P.H.

  • "My job must have been too small even for subcontractors. I never heard back after the rep. Visit.😐 *Edit* I've been contacted by the owner. The oversight has been taken seriously and corrected. This is good customer service. If the work is as good I'll be happy. * The Job has been completed. Thank you. It looks good. I'm happy. The crew cleaned up after the job. Let it rain!"

    - H.E.

  • "Repair completed. Johan was very nice and accommodating."

    - T.M.

  • "I am removing my previous review as the company has made sincere efforts to work with me to resolve our differences. I am awaiting the final outcome. I am upgrading to a 3 star and will move to a 4 star once we are finished. I can say that their management takes an interest in providing quality service."

    - A.R.

  • "Just had an absolutely fantastic experience with one of Semper Fi’s inspectors, Josh. He was right on time, friendly and very thorough with his work. I felt like I was just having a conversation with a buddy who happened to know a lot about roofing. He found the problem, took pictures of everything to show clearly what was going on and even did a little temporary fix to prevent a consistent leak we’ve had. It was simply a great service experience and we hadn’t even agreed to pay for any work yet. Thanks for doing such an awesome job!"

    - C.L.

  • "Semper Fi Exteriors was truly great to work with. From Lacianne Johnson getting me squared away on the phone to Stephen Lawson coming out to evaluate my ongoing roof leak situation. Stephen was professional and efficient in his inspection and repair. As a new homeowner, I appreciated that Stephen not only came out for the original appointment but stopped back later that same afternoon to check things over since the area was expecting rain that afternoon/evening."

    - K.H.

  • "Worked with Semper Fi to repair damage to our roof that we incurred during the ice storm last winter. They were professional throughout the process. The did quality work, cleaned behind themselves and were very helpful with any questions I had. Great communication. Would recommend."

    - M.D.

  • "These guys are great! Awesome and professional experience from start to finish. I will use them for all my repair needs in the future."

    - B.L.

  • "Very great people to work with. They answered my phone call on a Sunday and had someone out the next day to look at a few shingles that had peeled up on my roof. They repaired the shingles, sealing them down and didn't even bother to charge me for it. That was especially helpful since my air conditioning unit broke that same day. While we also had someone remodeling half of our master bathroom. That was one less headache to worry about with everything else that was going on. These guys are fantastic. I would recommend them to anyone."

    - W.B.

  • "I am very disappointed with the services that Semper Fi Exteriors has provided me on my roof repairs. It has taken over a full year to completely fix the shingles that were just recently repaired in April of 2021 on a claim that was open in April of 2020. After going through 10 different people within this company and taking matters into my own hands I was eventually able to get my roof serviced. I also have had to contact Semper FI Exteriors of the poor quality of work that was provided after being charged $1,200 for the interior of my home. I was never informed that the interior work would be contracted out to another person who just pained over the water damages. I am now expected to pay for the whole service and everytime I want to speak to someone about all these issues I get told I will be called back but never receive a callback. As a fellow Veteran, I am unhappy with the misleading services and struggles I have been put through for a roof repair that started with one of your members knocking on my door. I also find it unprofessional that as a customer, I have to follow-up and demand quality assurance for work that should be provided to me just like any of your other customers. I am more than happy to discuss this matter in details if you would like to speak to me personally."

    - 7

  • "Called company to get roof estimate from hail damage. No damage and company said no work was needed. Josh was honest enough not to try and sell me on stuff that I did not need. I appreciate that and will consider the company again in the future."

    - A.N.

  • "When our roof was damaged, we went through the frustrating process of pouring through reviews of the many (and I mean many!) different roofing companies. We decided to call Semper Fi Exteriors first as we were most impressed with their reviews. Well, no further calls were needed. I am so happy we made the decision to call them and now know firsthand the reason for their many happy customers. Semper Fi was great. They came out the very same day to inspect the damage. Incredibly, exactly three weeks later, we were looking at a beautiful, brand new roof. They took care of everything with the insurance company…all we had to do was pick our new shingle color :). We never imagined the process could be so quick and painless. Josh Wise was a pleasure to work with. He walked us through everything with knowledge and professionalism. We are very happy with our experience with Semper Fi Exteriors."

    - M.M.

  • "I used Semper Fi to replace my roof after it was discovered I had some significant wind damage and some missing shingles. The were very professional and treated me like I was their only customer. They were there every step of the way while we worked with my insurance company to pay for the complete roof replacement. There was one minor hiccup during the process. With any large project there is always a chance something can go wrong. It was a minor scheduling issue and as a result installation was delayed by two days but they went above and beyond to make sure everything was done correctly and that I was happy with the job. If I had any questions, Travis and Trevor were right there with answers. The installation crew was very courteous and worked extremely efficiently. I highly recommend this company. I have already referred them to others who also had some roof damage from the same storms."

    - T.B.

  • "Sender Fi Exteriors did an an amazing job replacing three exterior doors in our house. Abdullah and Ben were professional and very knowledgeable on doors. They helped us pick nice quality doors that will last. The prices were reasonable, and the doors are now installed and look amazing! We will be using Semper Fi for all our future exterior home needs!!"

    - B.S.

  • "OH MY! My salesperson was Mohammed, and I want to thank him for coming out to my property and ensuring Semper Fi Exteriors was the company to do the job. I would also like to thank Ben for working with me from the beginning to the end. This company and the contractors gave me a new roof, siding, gutters, and so much more. They did an excellent and outstanding job on my house. (Before and after photo attached). I'm so impressed with their work. I was in tears once I saw the house completed. I will recommend Semper Fi Exteriors to any and everyone! I am referring all my neighbors and friends to them for now and forever. Thank you so much, Semper FI Exteriors. JOB WELL DONE! Patricia Brown Suitland, MD"

    - P.B.

  • "We had an ice storm that caused a large branch to break and fall on and through our house. My wife searched the internet to find a company to come and fix the damage and found Semper Fi. Having never used home owners insurance we really like that Semper Fi specializes in dealing with insurance as we had no idea what we were doing. Travis came out for the initial inspection and was instrumental in helping us understand the process and keeping things rolling as we were in the middle of trying to refinance our house when all this happened. Trevor was the project manager and our liaison to Jose who was doing the actual repairs. We had some rot along the roof line that we were concerned about for the refinance but wasn’t covered in the insurance claim. Trevor spoke with Jose who fixed it beautifully and they didn’t charge us extra as they had all the materials needed. Semper Fi was able to get the repairs done very quickly and within our refinance timeline all while we were able to be hands off on the insurance process. Thank you Semper Fi, it looks great!"

    - M.M.

  • "Great service! Professional and completed in a timely manner. 10/10 would recommend. Travis Beale was the best to work with."

    - J.R.

  • "Last summer I had some warped siding from sun exposure and got in contact with Ramon from Semper Fi and went over all the paperwork, within a couple of weeks we got the siding and they scheduled me ASAP to replace. Communication was great and Ramon was very knowledgeable! Great pricing as well!"

    - J.M.

  • "TOP NOTCH CUSTOMER SERVICE IRRESPECTIVE OF SIZE OF THE JOB Kudos to the professional and superb team (including Robert & Brian assessing the work, Tatum, Jenny and Stephanie from the office, the construction team, and Ben who managed and quality controlled the physical work). In spite of a small insurance job on my roof I was treated like a VIP client. I appreciated Robert and Brian showing up punctually and their honest evaluation of the damage without trying to pad the quote with extra work. Their technical expertise and knowledge were evident. In addition, they had to work patiently with a very stubborn insurance adjuster over 4 months. I very much appreciated the frequent calls from Robert (at least once a month) updating me on progress or hurdles that they encountered with the adjuster. Since I have moved to the US from South Africa in April of 2000 I have never experienced any business as exceptional as Semper Fi that went above and beyond to ensure client satisfaction on a home project. Finally, during these COVID times, even the paperwork and payment process went seamless and easy. I STRONGLY RECOMMEND THEM."

    - M.K.

  • "I’m very happy with the work that was done on my roof. Charles B. was professional and did an excellent job. Highly recommend"

    - P.K.

  • "Semper Fi Exteriors provides the best services in the industry! Charles handled the entire process from inspection to installation and was there when we had any questions. He was able to get a new roof and siding from the insurance company and it cost us nothing. He was punctual through the whole process and I highly recommend!"

    - J.C.

  • "Semper Fi Exteriors worked with my insurance company and got the most from them for wind damage. I never would have been able to do what they did. The new roof looks great!! It looks 1000 times better than the original. The installers worked hard even in the cold and cleaned up afterwards. Semper Fi managers check through the installation and did a walk around a couple days later to ensure the cleanup was done properly."

    - V.W.

  • "Pros: 1) Timely and punctual appointment and (free) quote for work. 2) Knowledgeable and experienced sales staff and willing to teach/explain. 3) Offer 3rd party 0% financing options. 4) Spent time answering questions. Cons: 1) Take the deal or leave type approach - NO negotiations, NO timeframe to consider. 2) Did not provide written quote to compare and consider - offered to view computer screen. 3) Would be Installers are not company employees but 1099 subcontractors. 4) Pricing is NOT competitive - their quote was nearly double to the second highest we received by comparable competitors and choice of materials. Conclusion: Did NOT hire."

    - S.G.

  • "If you're looking to get a new roof and siding, give these guys a chance. This company went well above and beyond to ensure we got a new roof. They worked with our insurance company so we didn't have to. Superb service and customer experience by Nick, Ben and his team."

    - S.B.

  • "The level of professionalism showed by Mike Heard is unmatched by any other business today. He is well spoken, polite and extremely knowledgeable and passionate about what he and Semper Fi Exteriors do. Mike and Senper Fi Exteriors put the customer first and take all the headache off the customer. I am extremely satisfied with there work so far and would gladly recommend them to anybody."

    - E.L.

  • "This company is nothing but top notch and superb. Michael Heard and Tatum Taylor kept me informed and up to date from the start. They both did a good job helping me throughout the process. The install was very clean, quick and on time. Ben made sure there were no nails in my yard. The owner is a Marine and has a heart for charities. Thanks to everyone for the professionalism, promptness and communication. I could have never imagined doing this on my own!"

    - T.S.

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4.4 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Very professional and helpful."

    - T.N, | Springfield VA
    Sep 21, 2020

4.4 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Very professional and helpful."

    - T.N, | Springfield VA

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