Homefix Custom Remodeling

Homefix Custom Remodeling

Homefix Custom Remodeling
8618 Westwood Center Dr Ste 200, Vienna VA, 22182 USA

Member Since: 4/12/2016

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.3 (28)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Very Professional Installation"

    - T.G, | Alexandria VA
    Feb 5, 2021

  • "Customer asked us not to share his/her review."

    - X.X, | Alexandria VA
    Jul 22, 2020

  • "EXCEEDED EXPECTATIONS"

    - J.T, | Leesburg VA
    Jul 7, 2020

4.3 (28)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Very Professional Installation"

    - T.G, | Alexandria VA

  • "Customer asked us not to share his/her review."

    - X.X, | Alexandria VA

  • "EXCEEDED EXPECTATIONS"

    - J.T, | Leesburg VA

  • "[RPFESSIONAL CONTRACTOR"

    - J.M, | ALEXANDRIA VA

  • - R.M, | Burke VA

  • "Customer asked us not to share his/her review."

    - X.X, | Fairfax VA

  • "Very pleased with HCF"

    - W.S, | Germantown MD

  • "GOOD WORKIGN CONTRACTORS"

    - P.W, | Temple Hills MD

  • - J.N, | Broadlands VA

  • - J.B, | Sterling VA

  • "Great Service and Professional Installation"

    - F.M, | Adamstown MD

  • "Customer asked us not to share his/her review."

    - X.X, | Purcellville VA

  • "VERY KNOWLEDGEABLE"

    - F.M, | Bowie MD

  • "Prompt and professional service."

    - C.J, | Upper Marlboro MD

  • - R.T, | Ashburn VA

  • "99 percent good things to say."

    - E.M, | Fredericksburg VA

  • "Customer asked us not to share his/her review."

    - X.X, | Germantown MD

  • "Great job on my new roof"

    - H.B, | Woodbridge VA

  • "Customer asked us not to share his/her review."

    - X.X, | Dumfries VA

  • - D.N, | Laurel MD

  • "Customer asked us not to share his/her review."

    - X.X, | Springfield VA

  • - C.B, | Chesapeake VA

  • - A.M, | Sterling VA

  • "VERY GOOD-BUT HARD PROBLEMS"

    - M.F, | Viewtown VA

  • "PROFESSIONAL AND FRIENDLY"

    - M.S, | Smithfield VA

  • "HARD WORKING PROFESSIONAL"

    - D.I, | McLean VA

  • - M.H, | Westminster MD

  • "Customer asked us not to share his/her review."

    - X.X, | Columbia MD

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Google
4.0 (221)

Google Reviews

Contractor reviews from customers on Google

  • "While may not be everyone's experience, this was mine. Chose contractor carefully. HCR is criminally unprofessional. Sales people used high pressure tactics to overcharge on low quality products and services. We asked for a roof quote via angi.com and they came selling us windows. Ended up going with them with the naive belief that since they could charge more in the marketplace, they must provide good service. They sold us windows promising noise insulation, which had no noise reduction. They have replaced are roof twice and it still does not meet code. They promised a pitch on roof but no pitch delivered. Upon complaining about not meeting code, they ghosted us. No communication after sales pitch and sining contract and no project management anywhere in project. This is just the tip of nightmare experience with this company. Honestly one of the most costly mistakes I have made. Nothing but regret."

    - R.H, Jul 5, 2021

  • "Utterly dumb folks. Glad I did not purchase from them. They dont hear you clearly and assume what is convenient for them to make a decision. Well, I made a decision as well - to not hire them for anything (ever)."

    - J.N, Jun 1, 2021

  • "I'm the homeowner. I make the decisions. Approved by HOA for a specific window type/color. 15 windows, two sliding doors, 2 garage doors. James insisted my husband be present for decisions on MY HOME. IN MY NAME. Horrible, sexist business. They lost my business. Big mistake. Huge. Not sure if they understand. I make the decisions in my home. Really, really sad. They want to make it right? Call and apologize. I took time off from work for this estimate. 2021 update. They made it right by replacing my garage doors. Friendly. Professional. Thank you."

    - W.L, Apr 29, 2021

See All Google
4.0 (221)

Google Reviews

Contractor reviews from customers on Google

  • "While may not be everyone's experience, this was mine. Chose contractor carefully. HCR is criminally unprofessional. Sales people used high pressure tactics to overcharge on low quality products and services. We asked for a roof quote via angi.com and they came selling us windows. Ended up going with them with the naive belief that since they could charge more in the marketplace, they must provide good service. They sold us windows promising noise insulation, which had no noise reduction. They have replaced are roof twice and it still does not meet code. They promised a pitch on roof but no pitch delivered. Upon complaining about not meeting code, they ghosted us. No communication after sales pitch and sining contract and no project management anywhere in project. This is just the tip of nightmare experience with this company. Honestly one of the most costly mistakes I have made. Nothing but regret."

    - R.H.

  • "Utterly dumb folks. Glad I did not purchase from them. They dont hear you clearly and assume what is convenient for them to make a decision. Well, I made a decision as well - to not hire them for anything (ever)."

    - J.N.

  • "I'm the homeowner. I make the decisions. Approved by HOA for a specific window type/color. 15 windows, two sliding doors, 2 garage doors. James insisted my husband be present for decisions on MY HOME. IN MY NAME. Horrible, sexist business. They lost my business. Big mistake. Huge. Not sure if they understand. I make the decisions in my home. Really, really sad. They want to make it right? Call and apologize. I took time off from work for this estimate. 2021 update. They made it right by replacing my garage doors. Friendly. Professional. Thank you."

    - W.L.

  • "unbelievably unprofessional. please train your door to door salesmen how to compose themselves when the answer is 'no, im not interested'. 1- your employee wore his mask on his chin at our door, 2- he knocked over our plant pot in our yard after we said no. honestly, how can you expect anyone to trust your company with their safety? if anyone is even considering this place, go to yelp the reviews are even worse. SMH."

    - N.K.

  • "Pretty bad remodeling job, door to door salesman came to my door, I politely declined and he tipped over my flower pot and kicked my security sign in hopes of breaking it. would not recommend. Like most people now I have a Ring recording door bell and I'd post the video if I could."

    - K.C.

  • "Received an out of country solicitation phone call to a do not call number making appointments for Homefix. I do not do business with unwanted solicitations."

    - F

  • "I Don't recommend these folks. Everything in the ordering process took a long time and they didn't get it right, twice. They still haven't resolved all our issues and now they have ghosted us. Next step is a BBB complaint. We've already been telling our neighbors to NOT do business with them. Gave them two stars because the installers did an OK job and were respectful. We have been dealing with them for almost two years."

    - M.S.

  • "Really enjoy my salesman Jim Hester as I wanted a quote not a 2 hour presentation. He was quick and got down to figures. Also got his presentation in quick and showed me how good the quality of windows were. Installation team was quick, windows look great. During installation max Wagonblast talked me into redoing my front door. It’s a good product at a good price."

    - C.L.

  • "We are very content with the quality of the product, the efficiency of the install work team and the time frame to complete our order. Price that we paid still seems slightly high to me and I don't know how competitive it is, but me and my husband are really content with our new windows. I recommend the HCR company and most probably we will use their service again in the near future!"

    - E.E.

  • "It started with them installing the wrong color siding due to an "old" sample (which I have an email from the VP admitting this). We found it the day after they started installing as we were not trying to be in their way (the box had the correct color name, so we thought all was good) & all the VP offered me was a $300 gift card not offering to rectify the bigger issue. He said they mail those once a month (tells me they have to do this more often than not). I didn't know what to do since it was already 1/2 installed. The site manager never came back out to look at it after we called. Instead they sent the sales rep to try to prove the color was the right one instead (it clearly wasn't). We have had it for 8 months & the siding has fallen off. They came to fix it & its falling AGAIN. I called customer service a week ago & no return call as of today to schedule a day/time to fix. The siding is cracked (supposed to be indestructible), the trim is hanging, the siding above our windows is bowing & there are multiple places with gaps in them around the windows due to not caulking. Most upsetting part is that I spent over $20k on siding that wasn't what we picked & that is now falling apart with no offer to replace to the correct color."

    - J.J.

  • "I met with Chris Dobbin out of the Vienna, Va office for a home estimate on my roof. His customer service, knowledge of the company and products was super. Great presentation Chris!!! Although his customer service gets 5 stars the roof has not been installed yet so I have to rate 3 stars for now. Once the roof is install I’ll provide an updated overall rating..."

    - H.D.

  • "As a real estate agent -- there's so many questions your buyer has. My client was feeling really confident about putting an offer on a home & tried to see if we can get a contractor to come along and preview home with him to provide a quote. I explained my situation & Ali Hamdard adjusted his schedule due to the time sensitivity and fulfilled the appointment. Ali, you made me look like a rock star with my clients & conveyed a lot of confidence to my buyers. It's a weird place to be in the unknown but you did an EXCELLENT job of untangling those knots as you see situations like that all the time & diagnosed before you prescribed! Honest & Ethical Company if you ask me. Thanks again, Home Fix Experts"

    - U.K.

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