Rainguard Roofing

Rainguard Roofing

Rainguard Roofing
1646 Eldridge Ave, Twin Falls ID, 83301 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.7 (68)

Google Reviews

Contractor reviews from customers on Google

  • "I'd like to preface my review by stating that I truly feel Jeremy, the owner, is a very nice person. He went out of his way to make things right for me. My experience with him was 5 stars. My job experience is about a 3. I was excited for Rainguard to start my roof. I've had them do little projects and they were great to work with. They started Sept 3 with tearing off. The crew didn't pick up trash, left nails in my driveway, and would leave for long lengths of time randomly. It seemed like everyone needed a 15 minute smoke break multiple times an hour. When they started drying in my roof and applying ice and water shield, synthetic membrane, etc., they did a horrible job. Most of it was applied incorrectly and I immediately texted pictures to Brandon who was very responsive. The ice shield had large and multiple wrinkles in it, which had to end up being sliced and patched. The next day, the manager, Mike, was on the job. He assured me that everything would be fixed. I watched them "fix" things. They proceeded to shingle and didn't put starter shingles down correctly, they shingled over nails and other things coming through the membrane and ice shield, and they did a horrible job on the drip edge metal. Long story short, Mike was very upset that the crew was doing a horrible job and vowed that he would fix it. He passed the buck onto the crew, taking no responsibility. He started to do a lot of the shingling and patching. He assured me that the metal would be taken off and fixed, ice shield would be fixed, and any other issues would be resolved. It took over a month for these issues to resolve. There were areas that needed to be fixed and I told Mike several times and sent him the same picture multiple times. Each time he had a reason why certain things weren't done. There were shingles that had nails coming through and all they did was put silicone under the shingle. After all these weeks of constantly asking him to fix these issues I told them I was going to wait for Owen's Corning to see it. Jeremy and OC came out and looked at it all. Jeremy assured me they would make things right. When they started to do tear offs of multiple rows of shingles to fix the ice shield and other issues, I discovered that Mike had not patched the ice shield LIKE HE SAID, and instead just left it cut and shingled over it. Not to mention the metal that he said he replaced was actually never replaced, but just "fixed". So he lied to me multiple times. He himself also never applied things correctly or did the starter shingles correctly. I do like how Rainguard had a 50 year warranty. Jeremy took full responsibility for the lack of communication, horrible job that was done, etc. My roof was finally done on Halloween. It took almost 2 months for everything to get done because of all the mistakes. Would I recommend Rainguard? Depends. If I had the same crew (which I was told was let go), absolutely not. If there were a different manager overseeing my job then yes. I've spoken with many people who have had Rainguard and they never had these issues. I was able to fill an entire garbage can of trash that was never picked up. There were nails and trash in my backyard for weeks. I cleaned up cigarette butts and nails along the sides of my house and in my yard for weeks. Maybe a different crew would do a much better job. But I'm thankful for Jeremy for fixing everything. He stood by his word that he would make it right. He was honest, listened to my concerns, and was very responsive."

    - K.N, Nov 18, 2022

  • "What a GREAT job!! From the initial estimate to the final walk around Nate and Brandon were available to answer questions and hear my concerns. Their crew worked VERY hard to get this job done in a very timely manner considering the lateness of our start date and weather concerns. They worked hard to not to damage my landscaping and their clean-up is beyond reproach considering the messy nature of roofing, in general. Again... GREAT JOB. I would highly recommend Rainguard Roofing Mary F. Gooding Id"

    - K.K, Nov 4, 2022

  • "I had them do a minor roof repair as well as gutter screens. Excellent results"

    - S.H, Aug 7, 2022

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Awards