Command Roofing LLC

Command Roofing LLC

No GAF Verified Reviews

Command Roofing LLC
8312 E State Route 69, Prescott Valley AZ, 86314 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
10/19/2018
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.1 (67)

Google Reviews

Contractor reviews from customers on Google

  • "I have been under the impression that I was progressing with reliable, trustworthy professionals for my $10,000 in roof repairs, but I was incorrect. Here are our interactions: 8/6: I call and speak to someone at the main number, then receive a call saying they could come take a look on 8/11. 8/11: They come look and say they will email me a quote when it’s ready. I wait, it never comes. 8/23: Brian calls, I miss it. 8/24: I call back, he misses it, he calls back and says he wants to come by next week and check the roof again because there was another storm that could get me covered by insurance. 8/30: I accidentally dial Brian and hang up thinking it didn’t go through, he calls back and we confirm the appointment tomorrow (irrelevant, just being thorough). 8/31: Brian arrives, he asks what I think about the bid they never sent, then gives me a printout of it. They are scheduling two months out, and I had waited two weeks for the bid, so I’m ready to move forward once I look over the paperwork. The quote was missing the smallest job but biggest priority, because it leaks directly into my bedroom every time it rains. I call to say that everything looks good but it needs that section added, Brian says he would call me back after the job he was on. The company never contacts me again. I start looking into getting solar power, so I do not pursue the updated quote again until I see how roofing would tie in with the solar contract. 10/8: I email for an electronic and updated copy of the bid and ask that the repairs that solar panels would be on top of to be separated because they might be included with the solar installation. 10/29: I call repeatedly at different times of day, no answer. 11/1: I speak to a man who takes my name, situation and number and says somebody will get back with me. Nothing. It appears getting a complete bid was too much to ask for. I’m aware roofers are busy right now so I likely either slipped through the cracks or my job was too much for them to handle, but I still find it unacceptable that after patiently waiting on this company to get organized for months, I was dropped back at square one with finding a roofer… And I couldn’t even get a courtesy call. I recommend Legacy Roofing. I’m astounded at how fast, thorough, honest, professional, caring, high caliber, and reasonably-priced they are; all attributes Command does not have."

    - L.P, Nov 11, 2021

  • "I never got a return phone call. So I gi e them a 1 star. All I wanted was an estimate"

    - T.M, Sep 9, 2021

  • "Sean and Brian are great to work with. Had hail damage on our roof and are in the beginning stage of working with the adjuster and Command Roofing."

    - C.I, Aug 16, 2021

See All Google
4.1 (67)

Google Reviews

Contractor reviews from customers on Google

  • "I have been under the impression that I was progressing with reliable, trustworthy professionals for my $10,000 in roof repairs, but I was incorrect. Here are our interactions: 8/6: I call and speak to someone at the main number, then receive a call saying they could come take a look on 8/11. 8/11: They come look and say they will email me a quote when it’s ready. I wait, it never comes. 8/23: Brian calls, I miss it. 8/24: I call back, he misses it, he calls back and says he wants to come by next week and check the roof again because there was another storm that could get me covered by insurance. 8/30: I accidentally dial Brian and hang up thinking it didn’t go through, he calls back and we confirm the appointment tomorrow (irrelevant, just being thorough). 8/31: Brian arrives, he asks what I think about the bid they never sent, then gives me a printout of it. They are scheduling two months out, and I had waited two weeks for the bid, so I’m ready to move forward once I look over the paperwork. The quote was missing the smallest job but biggest priority, because it leaks directly into my bedroom every time it rains. I call to say that everything looks good but it needs that section added, Brian says he would call me back after the job he was on. The company never contacts me again. I start looking into getting solar power, so I do not pursue the updated quote again until I see how roofing would tie in with the solar contract. 10/8: I email for an electronic and updated copy of the bid and ask that the repairs that solar panels would be on top of to be separated because they might be included with the solar installation. 10/29: I call repeatedly at different times of day, no answer. 11/1: I speak to a man who takes my name, situation and number and says somebody will get back with me. Nothing. It appears getting a complete bid was too much to ask for. I’m aware roofers are busy right now so I likely either slipped through the cracks or my job was too much for them to handle, but I still find it unacceptable that after patiently waiting on this company to get organized for months, I was dropped back at square one with finding a roofer… And I couldn’t even get a courtesy call. I recommend Legacy Roofing. I’m astounded at how fast, thorough, honest, professional, caring, high caliber, and reasonably-priced they are; all attributes Command does not have."

    - L.P.

  • "I never got a return phone call. So I gi e them a 1 star. All I wanted was an estimate"

    - T.M.

  • "Sean and Brian are great to work with. Had hail damage on our roof and are in the beginning stage of working with the adjuster and Command Roofing."

    - C.I.

  • "I needed a quick estimate and new roof after the inspection on the house we were selling showed the roof was way overdue for replacement. Toby at command roofing took very good care of us and was able to give us a great price and got it done before closing. Based on our excellent experience II highly recommend command roofing for all your roofing needs."

    - J.O.

  • "Finding a roofer can be so hard. I had spoken to a few different companies and just didn’t get a good feeling about them and none of them seemed to be able to help stop the current leak until a roof replacement was done, and were not very thorough. I had heard from multiple people about Command Roofing and they came out and gave a full inspection and pictures and were able to stop the leak from causing any further damage until the roof replacement. Not only were they professional, but I could tell they were kind, honest and genuine. They hold themselves with integrity and it shows. I will continue referring them to others, not only for all of that, but the roof is beautiful. The quality is phenomenal. Their crew was clean and respectful with no trash or nails left behind. The communication was on point. Thank you, Command, for providing such a wonderful service to my family and I on such a big investment. And as I told you, I teared up when you guys finished the roof. Moving into our first home together to have this happen a month after moving in was devastating and stressful. Thank you. Don’t go for another roofing company that’s just a little cheaper. This is a huge investment. You won’t regret this decision! Shauna and Andrew Olsen."

    - S.O.

  • "Their name caught my attention and the work they do is fantastic."

    - M.M.

  • "They do an excellent job. The warranty is great for issues that may arise after time"

    - J.E.

  • "Very personable over the phone, easy scheduling of the repair of my roof. Would recommend them :) My roof leaked at the A/C unit on roof"

    - S.M.

  • "Excellent service. Honest company. I will hire again. Definitely recommend"

    - J.M.

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