Constellation Home
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Constellation Home

3.7
☆ ☆ ☆ ☆ ☆

(854)
Constellation Home
1409 Tangier Dr Ste A, Baltimore MD, 21220 USA
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Overview

About Us

You can trust BGE HOME to provide Home Improvement, HVAC and Plumbing services that fit your home and your budget. Our HVAC technicians, plumbers and electricians are highly trained and show up on time and in uniform, whether you schedule routine maintenance or an emergency service call.

www.bgehome.com

Projects

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At-A-Glance
Member Since:
9/17/2020
Certifications & Awards
Master Elite®

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

3.7 ☆ ☆ ☆ ☆ ☆ (854)

Google Reviews

Contractor reviews from customers on Google

  • ☆ ☆ ☆ ☆ ☆
    "I was given a 7 to 12 am appointment to have my dishwasher repaired. A representative called me at 11:55 am to tell me that the technician was going to me a little late. I called back to confirm the arrival time of the technician only to be told that they couldn’t give me any information on the techs arrival. I was redirected to reschedule and I asked to speak to a supervisor who had no answers for me. Now at 5 pm I just received a text alerting me that they have arrived. If I could give less than one star I would. I day off of work waisted. SMH"

    - G.C, Jan 27, 2023

  • ☆ ☆ ☆ ☆ ☆
    "I received a bill from Constellation Home on January 13, 2023. I do not owe Constellation Home the amount that is quoted in the bill or any other amount. If my account was closed out on December 30, 2022, why did I receive a bill for the amount of $39.95? How can a closed account generate a new bill? I mailed a letter to Constellation Home on December 21, 2022, requesting the company to cancel my account. I called on December 27, 2022 and spoke to a representative by the name of India. I informed India that I would like to cancel my account. After placing me on hold for 3 minutes, India informed me that a Loyalty Team member would be contacting me within 48 hours. I asked India if I would receive a new bill and she stated, "No, you will not be receiving a new bill." Well, I received a new bill. Note: My conversation with India was recorded (by the company) for quality assurance. After calling the company several times on December 29, 2022 and December 30, 2022, I finally got a call back from Dominique. I informed Dominique that I wanted to close out my account. Dominique closed out my account and gave me a confirmation number. I have shared my complaint with the Better Business Bureau for action. I want my account properly closed out and the proposed payment withdrawn."

    - A.W, Jan 13, 2023

  • ☆ ☆ ☆ ☆ ☆
    "The problem was fixed after more than a week. Wouldn't have been too much of a problem if it weren't winter with freezing temps. Techs are good at their jobs. It's the customer service that needs improvement. Tech requested for me to receive 2 loaner heaters that day. They didn't arrive and I had to purchase one. The next morning I get a call with apologies that they would be delivered in a "couple of hours". That evening, the two heaters are delivered. Less than 30 minutes later, I get a voicemail from a different person that my heaters were on the way. I'm so glad I called him back. If not, I'd have had 4 heaters. Communication doesn't work if isn't EFFECTIVE! I'm warm now. I suppose all's well that ends well."

    - A, Jan 9, 2023

See All
4.9 ☆ ☆ ☆ ☆ ☆ (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • ☆ ☆ ☆ ☆ ☆
    "Very professional%2C knowledgeable and proficient."

    - S. | Baltimore MD
    Oct 19, 2021

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | WINDSOR MILL MD
    Oct 6, 2020

4.9 ☆ ☆ ☆ ☆ ☆ (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • ☆ ☆ ☆ ☆ ☆
    "Very professional%2C knowledgeable and proficient."

    - S. | Baltimore MD

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | WINDSOR MILL MD

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