The Roof Medic

The Roof Medic

The Roof Medic
7207 Matthews Mint Hill Rd, Mint Hill NC, 28227 USA

Overview

About Us

Locally owned and operated by a US military veteran, The Roof Medic is a residential roof restoration and repair company.

At-A-Glance
Member Since:
3/21/2018
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
5.0 (234)

Google Reviews

Contractor reviews from customers on Google

  • "Roof Medic exceeded all my expectations, as a homeowner who desires over communication, exceptional work and true value on our hard earned dollars. From the initial inspection, to dealing with insurances, selection of products, scheduling of installation and finally the actual install, Roof Medic was fabulous. I can't over state how nice, professional and a pleasure Nick, Jake and Megan were to work with (great experience). If you're looking for a firm that walks you through all the details and potential costs (no hidden Change Orders) and are responsive to all your inquires, look no further as this is your team."

    - C.M, Apr 26, 2022

  • "Roof Medic was recommended to us by our insurance agent when we had significant damage following a wind storm. Nick Stewart, who we worked with from day one was extremely professional, responsive & easy to work with. We ended up replacing all of our gutters and downspouts along with a full roof replacement, which included a new metal roof above our front porch. Chris, who is Roof Medics production manager ensured our job was done quickly and flawlessly. We couldn’t be happier with how it turned out & would not hesitate to recommend Roof Medic to anyone! Nick and Chris were fantastic to work with, not a single complaint!"

    - J.K, Apr 13, 2022

  • "The entire team at Roof Medic was a pleasure to work with! Incredibly efficient from start to finish. I submitted an online inquiry over the weekend, and I had my inspection already scheduled the following Monday. My inspector Nick was ultra efficient and helpful - he gave me a clear rundown of the entire process, and was super responsive every step along the way. Once the materials arrived, I was scheduled right away for a time convenient for my schedule, and the entire job was completed in one (long) day! Chris, the Production Manager, was also helpful in ensuring the roof installation went smoothly, extra materials were picked up quickly, and things were left neat and tidy. Really incredible work all the way around! I enjoyed working with the entire team of professionals at the Roof Medic and can't recommend them enough for anyone in need of roofing services."

    - D.D, Apr 7, 2022

See All Google
5.0 (234)

Google Reviews

Contractor reviews from customers on Google

  • "Roof Medic exceeded all my expectations, as a homeowner who desires over communication, exceptional work and true value on our hard earned dollars. From the initial inspection, to dealing with insurances, selection of products, scheduling of installation and finally the actual install, Roof Medic was fabulous. I can't over state how nice, professional and a pleasure Nick, Jake and Megan were to work with (great experience). If you're looking for a firm that walks you through all the details and potential costs (no hidden Change Orders) and are responsive to all your inquires, look no further as this is your team."

    - C.M.

  • "Roof Medic was recommended to us by our insurance agent when we had significant damage following a wind storm. Nick Stewart, who we worked with from day one was extremely professional, responsive & easy to work with. We ended up replacing all of our gutters and downspouts along with a full roof replacement, which included a new metal roof above our front porch. Chris, who is Roof Medics production manager ensured our job was done quickly and flawlessly. We couldn’t be happier with how it turned out & would not hesitate to recommend Roof Medic to anyone! Nick and Chris were fantastic to work with, not a single complaint!"

    - J.K.

  • "The entire team at Roof Medic was a pleasure to work with! Incredibly efficient from start to finish. I submitted an online inquiry over the weekend, and I had my inspection already scheduled the following Monday. My inspector Nick was ultra efficient and helpful - he gave me a clear rundown of the entire process, and was super responsive every step along the way. Once the materials arrived, I was scheduled right away for a time convenient for my schedule, and the entire job was completed in one (long) day! Chris, the Production Manager, was also helpful in ensuring the roof installation went smoothly, extra materials were picked up quickly, and things were left neat and tidy. Really incredible work all the way around! I enjoyed working with the entire team of professionals at the Roof Medic and can't recommend them enough for anyone in need of roofing services."

    - D.D.

  • "Roof Medic just completed installing a new roof on my house. They did a fantastic job. Nick Stewart was great to work with from the beginning to the end of the project. He kept me informed through out the project on what to expect as well as up dated on any delays.. My new roof looks great. Everyone from Roof Medic was very professional, courteous and easy to work with. I highly recommend Roof Medic for any kind of Roofing needs."

    - M.A.

  • "Roof Medic did a really good job of a total roof replacement. The crew were hard working and left the site clean when the job was finished. Josh Lloyd was especially helpful with our insurance claim. Don't know what we would have done without him."

    - M.T.

  • "Nick was great about coming to the house he even worked with me to come out to meet the insurance agent. Since it was snowy the insurance agent didn't want to go up to look at the roof so Nick went up for him and took pictures which helped the process not get delayed. Knowledgeable about product offerings to help make the right choices for my home. No more leaking roof!"

    - J.G.

  • "Read all the great reviews and being a veteran, I was confident in a veteran owned company. Pat came out and did a great assessment. The insurance company pushed back so I decided just to get the repair done where the leak is at. Paid the deposit almost 2 weeks ago and was told that Production will contact me. I haven't heard from Production and when I reach out to the office or Pat I am told they are very busy. I have read in other reviews that their communication is good. I would like to see this. I am not asking for them to get to me fast but since I paid the deposit then at least keep me up to date. I look forward to getting the work done and giving Roof Medic the 5 stars they most likely deserve. Update: Production reached out to me and scheduled the repair. Looking forward to commenting on the work when it is completed."

    - J.A.

  • "I cannot thank Roof Medic enough. Julian came out to inspect our roof that had a lot of moss growing on it due to very large oak trees shading the property. We were sure we would need to replace it soon but we didn’t realize we had storm damage as well. He thoroughly walked us through the insurance claim process and even came out the day the adjuster was here. Our roof ended up being covered by insurance! What a blessing that was for us old retired folks. They estimated that they would possibly need two days to complete the job but they were able to finish in one very full day. It was starting to get dark when they were cleaning up which may be the reason for my only complaint. We have found to date 24 roofing nails on the asphalt driveway. I’m just hoping that none find their way into our tires or any visitors we have. I would still highly recommend Roof Medic."

    - G.N.

  • "Julian was awesome with explaining the entire process. The job took 1 day to complete from total tear off and replaced some decking. The team was very cautious of our yard and shrubbery. When everything was completed, you could not even tell that anything had been done. The one thing that I feel sets them apart, besides being the only company that called me back after the first visit, is that they document everything that is happening with your roof and you have all the pictures to see what is going on. I Highly recommend Roof Medic."

    - P.H.

  • "Roof Medic just completed installing a new roof on my house. They did a great job. Nick Stewart was great to work with. He kept me informed through out the project. My new roof looks great too. Everyone from Roof Medic was very professional, courteous and easy to work with. I highly recommend Roof Medic for any kind of Roofing needs."

    - J.M.

  • "Fantastic, honest company. Highly recommend them. Jordan is straightforward and knowledgeable, the crew is friendly, and they are extremely efficient. They were glad to answer any questions I had and make sure I understood what they were doing. Office staff is very friendly as well! They have an eye for the details that matter in maintaining the integrity of your roof. No regrets going with Roof Medic, and we'll use them for future needs. UPDATE: used Roof Medic again for a roof replacement, and we continue to love the company. They do excellent work, have a friendly crew, and are highly knowledgeable. They walked us through the insurance claims process, helping us understand what was going on and why every step of the way. Communication is stellar, and we never felt like we were at a loss as to where we were in the process or why. High quality, efficient work. Will definitely use again if the need arises and recommend this company."

    - L.B.

  • "I was part of the committee at Cornerstone Baptist Church that contracted with Roof Medic to install a new roof on our facility. From start to finish Roof Medic and all of their employees were great to work with. I have been in construction for almost 50 yrs and have worked around many roofing companies and Roof Medic is the best I have seen. They are very professional, and have the knowledge and experience needed to be able to work well with insurance companies. If there is a legitimate insurance claim, Roof Medic will certainly see that you receive everything that you are entitled to. I highly recommend Roof Medic whether there is an insurance claim or not, because their quality and attention to detail is superb. I recognize a well run project and from start to finish this project was well run and our property was cleaned daily."

    - D.S.

  • "We are very happy we chose Roof Medic for our roof and gutter replacement. Our roof looks fantastic and so do the gutters. We had a great experience with the company their communication was great. Received several emails from Megan during the process. Josh Lloyd was a pleasure to work with very informative always answered my many questions. We feel he went above and beyond helping us with our insurance company and claim since we did have some hail damage The crew showed up on time, very polite, hard workers and left our property looking the way they found it. Very pleased with everyone at Roof Medic and also happy to support a veteran owned company. We have already recommended Roof Medic to a coworker."

    - L.E.

  • "It was a very smooth process, Nick was very informative and a pleasure to work with during this entire process. After lots of research on roofing companies in area. Roof Medic was listed on every link of Best Roofers. So we decided to go with them. It was the right choice as they did a great job! They came as advertised. Nick, Dave and Megan offered excellent customer service throughout entire process. Nick explained the process from start to finish and was there at every point. The crew was on time, professional and did a great job. We will be referring anyone that we know, that has roofing needs, to Roof Medic. Enjoyed the experience of working with a Honest and Professional company. No gimmicks or surprises with trying to get you to add anything you don't need. Loving the look of our new roof!! Roof Medic 100% has a loyal customer for life."

    - R.H.

  • "Where do I start.. For well over 2 years we would have storm chasers in our neighborhood seems like once a month desperately trying to drum up business. We would turn them all away. We felt it was time to get our roof done this year. So I did lots of research on roofing companies in area. Roof Medic was listed on every link of Best Roofers. So we decided to go with them, on 2 of our properties. Boy did they not disappoint! They came as advertised. Nick, Megan and Dave offered excellent customer service throughout entire process. Nick explained the process from start to finish and was there at every point. The crew was on time, professional and did a great job on both roofs. We will be referring anyone that we know, that has roofing needs, to Roof Medic. These Folks are the Real Deal, no gimmicks or surprises. Honest & Professional. Loving the look of our new roofs!! Roof Medic You ROCK!!"

    - N.H.

  • "Roof Medic helped get my insurance company to pay for full roof and full siding replacement after a storm damaged both. They understand what the insurance company needs and interacted directly with the insurance company to make sure they paid for what our coverage dictated. The siding was cedar shake and Roof Medic did a great job replacing it, despite the challenging nature of installing such siding on our house that has many many gables and corners that are not at 90-degree angles. Roof Medic met on site with multiple parties to ensure a successful and professional job, including a representative for the supplier of our unusual siding. They communicated with us often throughout the process. We're extraordinarily happy with the results. The roof and siding look great!!"

    - W.B.

  • "We enjoyed working with Roof Medic & Jake Allen. Jake provided great assistance navigating us through working with our insurance and were able to get a full roof replacement. Roof Medic’s crew showed up the morning of replacement and did great work and finished the same day. We would use Roof Medic again for future roof repairs."

    - C.M.

  • "Where do I start.. For well over 2 years we would have storm chasers in our neighborhood seems like once a month desperately trying to drum up business. We would turn them all away. We felt it was time to get our roof done this year. So I did lots of research on roofing companies in area. Roof Medic was listed on every link of Best Roofers. So we decided to go with them Boy did they not disappoint! They came as advertised. Nick, Megan and Dave offered excellent customer service throughout entire process. Nick explained the process from start to finish and was there at every point. The crew was on time, professional and did a great job on our roof. We will be referring anyone that we know, that has roofing needs, to Roof Medic. These Folks are the Real Deal, no gimmicks or surprises. Honest & Professional. Loving the look of our new roof!! Roof Medic You ROCK!!"

    - N.H.

  • "Roof Medic repaired my roof and stood by the warranty that had been transferred to me from the previous homeowner. It was a hassle-free experience and the repair was completed on time. The shingles matched and the repair is unnoticeable. They are good people to work with and they stand by their work. Pat was very professional and explained everything to me. Thank you Roof Medic."

    - D.Q.

  • "From start to finish, everyone at Roof Medic was professional, polite, knowledgeable, helpful, and honest. They helped us through the entire process of filing an insurance claim for our roof and getting it paid for! They held our hand every step of the way - which I appreciated and needed. They kept dates, appointments, and scheduled times as they promised. And they went above and beyond with customer service and communication. We’re very happy we chose to work with the Roof Medic and are happy to highly recommend them."

    - C.A.

  • "The Roof Medic is an excellent company staffed by extremely courteous and professional men and women who are committed to the highest level of customer satisfaction. I emailed them about a leak around my chimney and received a quick response from Megan Almond, who scheduled Pat Marks to come out and assess the problem. Pat did a full inspection and determined that I had wind and hail damage as well and advised a full replacement. He took care of contacting my insurance company, meeting with the claims adjuster, and getting everything approved. Dave Montroy promptly scheduled the job and Joe Brown supervised the work. I am extremely happy with the customer service provided by these individuals, as well as the workmanship provided by the roofers and the painter who corrected the interior damage sustained from the leak. I highly recommend this company to anyone in need of the types of services they provide. I was also more than happy to support this veteran owned and operated business."

    - C.P.

  • "Great Company and very professional! Nick, Jordan and other Roof Medic team members made sure the job was done nothing less than excellent. Throughout the entire process, from initial discussion of needed roof work to the completion, communication was clear and consistent. They were were very responsive to any questions that we had. Working with them made the process seamless. The quality of the work done by Roof Medic speaks to the character of its people."

    - R.C.

  • "Great company. Felt like they were working FOR us the entire time. Lot's of communication. Very professional. Very kind. Very informative. They gave an ETA of when work would begin and end, 7AM to 6PM. They did have to come back for a little bit the following morning but it was because we had more wood paneling that needed to be replaced than expected. And they didn't have to work very much longer the next day. They were gone before 12. The crew was very respectful the whole time and they cleaned up very very good. Very happy that we chose Roof Medic. Thanks you guys! You're a great company. Very pleased."

    - R.D.

  • "We cannot give enough praise to this company. Our experience with Jake and the guys at RoofMedic was awesome. We ended up doing a complete roof replacement after an insurance “fix” didn’t last for 6 months. Jake spent several ours at our house taking measurements and noting damage. He came for a quote only two days after we initially called, and that’s because there was a storm the first day. Jake explained every detail from material selection to installation procedures. Only a couple of weeks after our quote David and a large team showed up promptly at 7:45 and went to work fast. Even with an unexpected rain shower, they finished the job in one day. The team stayed until 9:30 that night cleaning our yard and rearranging outdoor furniture. One of the things we were most impressed with is how well this company communicates with their clients. It seems like we have had a major project on our house every year since moving in and not one contractor has spent more time on a phone call providing expectations and education like Jake. He even came by on the day of install. He said he just wanted to check in and update me on the progress. That is huge for a sales guy to come back like that. One final note, when I contacted a manufacturer to learn more about their warranty, the technician was shocked to hear that RoofMedic is certified as master technicians in multiple manufacturers. He stated that they normally don’t see that based on the time in training and volume of policies you must issue to maintain master status. We are very satisfied with our new roof and enjoy the peace of mind it provides."

    - J.N.

  • "The team is very knowledgeable. Roof Medic has extensive experience. They worked with the insurance company to get an estimate and show the damage on the roof. The roof looks fantastic. We are delighted with the communication, service, installation, and follow-up."

    - D.W.

  • "Working with Mr Cox and his team was a wonderful experience. He's a caring veteran. A proud father. And, best of all, very good at what he does. Do not hesitate to use these great people."

    - A.H.

  • "Nick was very professional and great to work with. The roofing team was on time ( actually early) and worked continuously. Started at 7:00 and were finished by 1:30 which was exactly as I was told would happen. Very thorough in cleaning area."

    - B.P.

  • "The Roof Medic is a superior roofing company and veteran owned.  It was a pleasure to work with the estimator, the office staff and especially the skilled, courteous and dedicated men who actually performed the work.  In addition, they took special care to roll a large magnet around the property to get any stray nails several times.   I recommended them to my daughter and she was very happy with the results, as well."

    - C.B.

  • "I cannot give a higher recommendation. I was totally pleased. The result is excellent. The team of people who lead this company are all easy to work with. They are thoroughly knowledgeable. I would definitely hire them again."

    - C.T.

  • "The Roof Medic team did a great job installing my roof. Nick S was extremely thorough in making sure we would be happy and went above and beyond all aspects of the whole process. He was great from the first meeting until the install actually happened. I highly recommend him and the whole Roof Medic team!"

    - S.F.

  • "Excellent quality of work, customer service. Beautiful finished roof. Josh went above and beyond working with our insurance company making it completely seamless on our end. He was wonderful, easy to work with and very professional. Roofing crew was courteous, fast, and did an amazing job cleaning up after completion. So much so, it was as if they'd never been here. Dave was great to work with on scheduling and staying on top of informing us the entire way through. Great experience. Would highly recommend Roof Medic."

    - K.D.

  • "Josh Lloyd promptly replied to my appeal for roof inspection after I found a recommendation for his company Roof Medic on my ‘neighborhood app’. We spoke, he was courteous, knowledgeable in answering my initial questions and set up an appointment during that call. He called ahead on the morning of the appointment to indicate he was on the way, arrived on time and performed the inspection. He came inside when he was done and explained in detail his findings which did not result in a need for a new roof at this time. I was very impressed with his honesty and integrity and decided to have him do the minimal repairs that were indicated. I will definitely contact him for any of my future roofing needs and highly recommend his company’s services!"

    - P.J.

  • "I have nothing but great things to say about Roof Medic and especially Jake Allen! He was very responsive, provided an itemized scope of work/estimate at a good price compared to other contractors that I had contacted, and the quality of work was top notch. I highly recommend this company for your roofing needs!"

    - K.M.

  • "My roof appeared to have some damage after a hail storm. I found The Roof Medic via a Google search. I reached out to several companies and was happy with my interaction with the office staff. Josh contacted me soon afterwards. He handled roof inspection, coordination with my insurance company and kept me informed through out the process. Dave coordinated the build date and did a wonderful job scheduling the job. The roofers did a wonderful job. Thank you, Roof Medic, for a great experience."

    - G.J.

  • "Great team to work with. They explained every detail so we knew exactly what we were paying for and they completed the job even quicker than we expected. We used them for a flat garage roof that had horrible leaks; the roof is now in perfect condition and looks great. We would definitely use them again!"

    - S.E.

  • "I contacted Roof Medic based on their excellent reputation. From my initial roof inspection to my roof installation, Roof Medic was responsive, timely, professional and provided quality work. Both Josh & Dave were very easy to work with and answered all of questions in a timely manner. Their work crew is fast and performs quality detailed work. Two big thumbs up!"

    - D.N.

  • "I have only great things to say about Jake Allen and the entire team at The Roof Medic. They worked with my insurance company to do a complete roof replacement from storm damage. The quality of workmanship is fantastic. I had them upgrade some low pitch areas of the roof to a metal standing seam and the attention to detail in the metal to shingle transitions and flashing really shows. I could not be more pleased. The roof looks beautiful. From the very first inspection Jake was extremely professional and took the time to explain any questions I had. He made a point to meet with the insurance adjuster and inspection company on my behalf. It really is important to have someone be an advocate for the homeowner during the inspection. It seems the adjustment process went smoothly as both Jake and the adjuster came to the same conclusion that the roof needed a complete replacement from hail damage. Scheduling the replacement did take some time but Jake was very upfront about that from the very beginning. The Roof Medic team is in high demand with all the construction going on in the Charlotte area. There were also some weather delays, but once again everyone was very forthcoming about that possibility before it happened. They did manage to sneak in my roof during about a three-day window where it finally stopped raining. Dave the production manager called me every morning to let me know what their plans were to get me taken care of in between weather patterns. I really do recommend giving Jake, Dave and The Roof Medic team a call. The difference in professionalism is quite noticeable and it is obvious they care about what they do."

    - M.T.

  • "We contacted The Roof Medic through Angie's List in August 2020. After talking with several roofing companies we decided on using them mainly because of Jake Allen, the company rep who checked out our roof. We wanted a new roof because we had some leaks that I couldn't find the source of and the old roof was over 20 years old. Jake found damage to the roof that he was sure our insurance company would cover and he was correct. We contracted with them in September and were told that it would be mid to late November before they could get to us, but that if something came open they would let us know. They did come early and the crew that fixed the wood and installed the new roofing was impressive. I've watched roofers over the years and some crews look like they may or may not even want to be there. Everyone I saw in the Roof Medic crew knew what their job was and kept at it throughout the day. From the first shingle removed to the last scrap picked up, they all worked hard, There was no damage to any of the numerous plants we have around our house. And the cleanup was complete. The insurance company covered everything except for some optional upgrades to our roof, including interior damage from the leaks. Besides getting the insurance company to cover the cost, Jake was a pleasure to work with, easy to communicate with and we were kept updated throughout the process. I would not hesitate to call them in the future and would recommend them to anyone needing roof repair or replacement."

    - B.M.

  • "We highly recommend the Roof Medic. The entire team was great to work with. They are well trained, extremely knowledgeable and have great communication skills. They educated us on the process and was patient with our learning curve as this was the first roof we had to replace in our years of homeownership. They are detail-oriented, thorough in every aspect including dealing with insurance companies. Can’t say enough about Jordan Cox and Josh Lloyd - they were a pleasure to work with, professional, high standards, passionate about their work, trustworthy and fair. We met with several roofing companies and Roof Medic was far superior to any of their competition. So glad we chose them. They went above and beyond and exceeded our expectations."

    - J.E.

  • "5 stars all around. From Jake’s professionalism and him getting us fully approved by our insurance to the production team handling our project swiftly; and to the highest standards that Jake spoke of in our first conversation. My expectations were exceeded and I’ll be recommending Jake and this company when it comes to all things roofing!"

    - C.S.

  • "We can't say enough about these guys! Josh Lloyd came out for an inspection after a storm and handled pretty much everything for us. Including dealing with the insurance. We needed some facia boards replaced in addition to a new roof. They sent Vincent out a couple days before the roof installation to replace those for us and he did a marvelous job. He was here much longer than expected due to some previous/ original bad construction. He never complained and remained professional and courteous even though he had to have been exhausted. The roofing crew themselves got here on time. Unloaded a whole van full of equipment while somehow managing to keep it all organized. They were fast, efficient (especially at cleaning up behind themselves) and worked well together as well as being respectful to both us and our yard. Would definitely use them again."

    - K.R.

  • "With the recent heavy rains we have experienced in the greater Charlotte area, we discovered a leak in our front bedroom that then led to the discover of a damaged portion of our roof. The damage included rot and molding from previously improper installation of the roof prior to our taking ownership of the home. I contacted Roof Medic, and Josh came out to inspect the roof. He was professional, and explained things in a way that I felt I could understand. We decided to go with the information he provided, especially since he gave us the full scope of our roof, but didn't push us on trying to do more than was absolutely necessary and that we could financially afford at this time. When the worker came out, he was quick and could tell he knew what he was doing. We enjoyed the experience, and will definitely be using them again in the future for further roofing needs!"

    - J.O.

  • "Great service and quality work. Josh was patient and took the time to explain steps and costs, which was very calming and reassuring as we had just had a bad experience from a previous repair with another company. I appreciated the warranty of 2 years, giving the peace of mind that the company is standing for their work."

    - A.L.

  • "Highly recommend Roof Medic! They did an outstanding job on our attic venting, gutters, downspouts and roof. Josh Lloyd consistently communicated with us throughout the entire process and worked well with our insurance company. The installation team was very professional and ensured a thorough clean-up afterwards. They offered a great selection, solid warranty and we greatly appreciated the military discount from this veteran-owned business. Thank you to the entire Roof Medic Team!"

    - D.P.

  • "I highly recommend Jordan and his team at the Roof Medic. They have provided quality, professional services when several repairs and upgrades were needed on our main roof and covered porch. What especially impressed with with their service was the thorough diagnostic, clear explanation of the options and tradeoffs and a commitment to quality outcomes. Jordan and their team are the best we've used in 30+ years of home ownership."

    - P.H.

  • "Working with the Roof Medic was a great experience. Justin was always on time and his knowledge and professionalism gave me confidence in the services he performed. After a thorough presale inspection, all I need was a tune up on the roof. Justin scheduled and perform the work promptly for what I that was a good value. I have already referred the Roof Medic to friend and I'm sure they'll be just as pleased."

    - C.R.

  • "We have been in our house for 19 years and knew that the roof was nearing the end of its life. We called Roof Medic to get an estimate on replacing the roof. The inspection was scheduled with Josh. Josh inspected our roof and informed us that we had some hail damage. He suggested that we contact our insurance company and that he would be there when the insurance company did their inspection. We had been told a few years before that we had damage, however, the previous company did not go on the roof with the insurance company and go over the damage, so the previous claim was denied. Josh went over the roof with the inspector and the insurance company agreed to pay for half of the roof replacement. We then had the roof replacement scheduled with the production manager Tony. Tony and his crew showed up on time and did a professional job. Once the replacement was completed they thoroughly cleaned up the work area. Josh then did a walk around with us to make sure we were satisfied which we are. Overall I would recommend Roof Medic for any roofing need you may have. They are professional from start to finish."

    - P.W.

  • "Roof Medic was an absolute pleasure to work with. From the get go, Justin was quick, but comprehensive, in his initial assessment and estimate getting me on the schedule as quickly as possible given the urgent need for my roof to be replaced. Their field and production team was on time, worked incredibly efficiently and cleaned up thoroughly upon completing the job. Tony - point of contact for the roof build - communicated with me regularly over the course of the 1.5 days that the project was being completed. In summary, our new roof looks fantastic and I'm confident will perform to standard for a long time to come. I'd recommend Roof Medic to anyone looking at having roof / gutter work done in the near future."

    - J.G.

  • "Outstanding service from Jake my sales rep. Walked me through the process with ease and even met with my insurance adjuster to make sure everything went smooth. I referred my parents and neighbors and they all have been pleased with his service as well. Great company. Highly recommend!!"

    - M.E.

  • "Had a water leak around vent pipe, called Roof Medic to come and look at. Bryon Morris came and looked over roof and it attic to be thorough. Identified the problem area and showed pictures of problem. He offered solutions to fix and estimate. No "upsell", how refreshing! We agreed on fix and cost and he returned as scheduled to fix. Very courteous, very respectful, easy to talk to. Bryon could not have been any better! Roof Medic you are lucky to have such a great representative of your company! Payment was also very easy to handle. I am extremely happy with this company and Bryon. I will use them in the future when it comes time to replace my roof. I recommend this company and Bryon without hesitation. Communication throughout the process was great too."

    - M.W.

  • "The Roof Medic did a fantastic job from start to finish replacing our roof! Justin's communication was very thorough and precise throughout the entire process. Justin provided samples of shingles and was very detailed when outlining all of our options. The crew was very professional, arrived the date they said they would, and replaced our roof efficiently the same day! They did not leave a mess and our new roof looks great! I highly recommend anyone who needs a roof replaced to call The Roof Medic immediately!"

    - J.N.

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5.0 (25)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Roof Medic was great to work with. Professional."

    - D.C, | Davidson NC
    Dec 7, 2021

  • "Josh was very knowledgeable and was clear on communicating every aspect of the installation."

    - R.Z, | Mint Hill NC
    Sep 29, 2021

  • "Roof Medic"

    - M.P, | Charlotte NC
    Sep 24, 2021

5.0 (25)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Roof Medic was great to work with. Professional."

    - D.C, | Davidson NC

  • "Josh was very knowledgeable and was clear on communicating every aspect of the installation."

    - R.Z, | Mint Hill NC

  • "Roof Medic"

    - M.P, | Charlotte NC

  • - S.G, | Mint Hill NC

  • - E.J, | Mint Hill NC

  • "BEST CONTRACTOR IN CHARLOTTE."

    - M.A, | Midland NC

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - J.J, | Charlotte NC

  • "AWESOME COMPANY"

    - D.G, | Charlotte NC

  • - J.R, | Monroe NC

  • "Customer asked us not to share his/her review."

    - X.X, | Matthews NC

  • "SUPER PROFESSIONAL"

    - L.D, | Matthews NC

  • - J.M, | Matthews NC

  • "TOP NOTCH"

    - D.J, | Concord NC

  • "THE BEST"

    - G.L, | Mooresville NC

  • - D.K, | Matthews NC

  • "FANTASTIC CONTRACTOR"

    - R.S, | Matthews NC

  • - J.C, | Mooresville NC

  • "EXCELLENT SERVICE"

    - M.D, | Charlotte NC

  • "CONTRACTOR OF INTEGRITY"

    - J.H, | Indian Trail NC

  • "Excellent Roof Replacement"

    - F.M, | Cornelius NC

  • "THE ROOF MEDIC IS THE BEST!"

    - M.B, | Charlotte NC

  • "Customer asked us not to share his/her review."

    - X.X, | Columbia SC

  • "VERY KNOWLEDGEABLE"

    - P.C, | Mint Hill NC

  • "DID A GREAT JOB."

    - J.H, | Charlotte NC

  • "very professional and courteous.roof was done when promised and met my expectations 100%have recommended to other people. Jordan came back twice to make sure we were happy"

    - M.M, | Mint Hill NC

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Awards

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