The Roof Masters Inc

The Roof Masters Inc
2304 La Mirada Dr, Vista CA, 92081 USA

Member Since: 11/20/2017

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.9 (58)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - D.B, | Escondido CA
    May 20, 2021

  • "Time for a new roof"

    - M.E, | Santee CA
    May 10, 2021

  • "Professionals"

    - D.R, | La Mesa CA
    May 5, 2021

4.9 (58)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - D.B, | Escondido CA

  • "Time for a new roof"

    - M.E, | Santee CA

  • "Professionals"

    - D.R, | La Mesa CA

  • - F.C, | Oceanside CA

  • "Customer asked us not to share his/her review."

    - X.X, | Escondido CA

  • "Expert Roofing Contractor"

    - R.J, | Escondido CA

  • - S.S, | Escondido CA

  • - C.P, | Oceanside CA

  • "Very Satisfied Mel Hunter"

    - M.H, | Valley Center CA

  • "The Roof Masters are the best contractors here"

    - E.B, | Valley Center CA

  • "Customer asked us not to share his/her review."

    - X.X, | Hemet CA

  • - M.M, | Oceanside CA

  • "Customer asked us not to share his/her review."

    - X.X, | Chula Vista CA

  • "Professional Contractor"

    - N.M, | Fallbrook CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Diego CA

  • "VERY PROFESSIONAL"

    - H.R, | Oceanside CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Diego CA

  • - C.W, | San Diego CA

  • "PROFESSIONAL TIMELY AFFORDABLE"

    - L.D, | San Diego CA

  • "AN EXCELLENT JOB GOOD"

    - D.L, | Vista CA

  • - N.W, | Carlsbad CA

  • - C.A, | National City CA

  • "GOOD CONTRACTOR"

    - S.Y, | Oceanside CA

  • "Customer asked us not to share his/her review."

    - X.X, | Oceanside CA

  • "The contractor and workers were outstanding"

    - G.B, | Lemon Grove CA

  • - C.S, | Poway CA

  • - L.S, | Ramona CA

  • "JMMS ROOFING REVIEW"

    - J.M, | san diego CA

  • - D.L, | Escondido CA

  • "ROOF MASTERS HAS COMPLETED SEVERAL"

    - J.H, | Oceanside CA

  • - L.L, | Chula Vista CA

  • "COMPLETELY SATISFIED"

    - D.O, | San Marcos CA

  • - D.A, | San Diego CA

  • "great contractor"

    - B.J, | Oceanside CA

  • - D.P, | Oceanside CA

  • "Trustworthy and reliable."

    - G.R, | Hemet CA

  • "JHONNY MARTINEZ THE ROOF MASTERS"

    - K.F, | San Marcos CA

  • "The Roof Masters %26 GAF"

    - J.C, | Santee CA

  • "AT WORK FROM START TO FINISH"

    - W.P, | Escondido CA

  • "THE ROOF MASTERS"

    - L.V, | Carlsbad CA

  • "EXCELLENT WORK!"

    - W.H, | Lemon Grove CA

  • - K.W, | El Cajon CA

  • "Customer asked us not to share his/her review."

    - X.X, | Lake Elsinore CA

  • "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"

    - J.S, | Costa Mesa CA

  • "Professional and Knowledgeable Contractor."

    - R.R, | San Diego CA

  • - M.A, | San Diego CA

  • - J.B, | San Diego CA

  • "ROOF MASTER"

    - D.H, | San Diego CA

  • "PERSONABLE, CARING-ONWER & EMPLOYEES"

    - P.C, | Escondido CA

  • "MY CONTRACTOR WAS THOROUGH"

    - M.R, | Oceanside CA

  • "Awesome Job%21"

    - M.W, | La Mesa CA

  • - J.D, | La Mesa CA

  • "Customer asked us not to share his/her review."

    - X.X, | Bonita CA

  • "Great Roofing Contractor"

    - G.H, | Carlsbad CA

  • - S.R, | Carlsbad CA

  • "Great job%21"

    - B.C, | Chula Vista CA

  • - M.A, | Oceanside CA

  • "ROOF MASTERS WERE EXCELLENT!"

    - T.A, | Carlsbad CA

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Google
4.7 (94)

Google Reviews

Contractor reviews from customers on Google

  • "Roof masters fit me into their schedule the very next day. They gave me a new roof in 4 days for a reasonable price. They didn't use a waterproof paper. It was thicker and seemed to be made of a plastic or something more durable.They cleaned up all their mess. It looked better than before they came."

    - A.D, Jun 18, 2021

  • "I can’t say enough good things about this company! Douglas my project manager was great. He was quick to respond to any questions and concerns I had. Pedro was the foreman on site for our reroofing project. He did such a great job with keeping me informed as the project was going. All of the crew members were courteous and they all paid attention to the smallest details. Job was done quickly and efficiently. Would give them 6 stars if I could. Highly recommended."

    - S.R, Jun 11, 2021

  • "Spectacular work done by Pedro and his team at The Roof Masters. These masters of roofing were able to remove two layers of existing roof and install a beautiful new roof in just two days. The whole team was professional and hard working. I cannot recommend these guys enough."

    - J.H, May 19, 2021

See All Google
4.7 (94)

Google Reviews

Contractor reviews from customers on Google

  • "Roof masters fit me into their schedule the very next day. They gave me a new roof in 4 days for a reasonable price. They didn't use a waterproof paper. It was thicker and seemed to be made of a plastic or something more durable.They cleaned up all their mess. It looked better than before they came."

    - A.D.

  • "I can’t say enough good things about this company! Douglas my project manager was great. He was quick to respond to any questions and concerns I had. Pedro was the foreman on site for our reroofing project. He did such a great job with keeping me informed as the project was going. All of the crew members were courteous and they all paid attention to the smallest details. Job was done quickly and efficiently. Would give them 6 stars if I could. Highly recommended."

    - S.R.

  • "Spectacular work done by Pedro and his team at The Roof Masters. These masters of roofing were able to remove two layers of existing roof and install a beautiful new roof in just two days. The whole team was professional and hard working. I cannot recommend these guys enough."

    - J.H.

  • "Bottom line? I would recommend Roof Masters to my family, neighbors, and friends. We had a complex installation because of clay “s" tiles and an old pool water solar system. We had a few speed bumps as expected with any construction project. Each concern was quickly addressed and resolved to my satisfaction. I had "sticker shock" when I received the bid. What I didn't appreciate was the amount of work involved. They worked about twelve days with a crew between four and eight (maybe more) workers, depending upon the phase of the project. All-in-all, a very friendly and professional organization with professional results. 5 stars."

    - J.V.

  • "The Roof Masters were great from beginning to end. The office is efficient in scheduling and communication. The project manager Jhonny was extremely policy, on time, communicative , and very professional. The roofers themselves did the work neatly as well. They stayed true to their quote as well and didn't try to make the job bigger than needed for the current situation. I will be referring them and using them for any future roofing needs for sure!"

    - M.L.

  • "We used the Roof Masters for a complete flat-roof replacement in Oceanside. They are very responsive, provide great communication and act quickly when needed. They offer very competitive pricing and followed up on the job almost a full year later! Thank you!"

    - F.L.

  • "The Roof Masters were great from beginning to end. The office is efficient in scheduling and communication. The project manager Jhonny was extremely policy, on time, communicative , and very professional. The roofers themselves did the work neatly as well. They stayed true to their quote as well and didn't try to make the job bigger than needed for the current situation. I will be referring them and using them for any future roofing needs for sure!"

    - M.L.

  • "My insurance company did a drive by inspection and let me know that I needed to replace my roof within 20 days in order to keep my policy. I got four quotes for architectural shingles replacement, and The Roof Masters beat the competition on price, materials, warranty, and more importantly, time because they had an immediate opening. Time from signing the contract to roof complete: 4 days! Diana, in the office and Beto, the project manager, were always available to answer questions to the extent that he compared his quote with another company, line-by-line. So, I was confident that I had chosen the right company to do the job. The crew was polite. Kept the site tidy and did a great job of cleaning up when they were finished. I'm happy to recommend The Roof Masters."

    - K.C.

  • "The staffs, specially Jhonny and Claudia delivered very timely responses to our questions and needs. The team workers were proficient with their jobs. overall, the job was well done and we are very happy. Certainly, we do not have any doubts that we are going to refer The Roof Masters to our sphere of influence."

    - S.C.

  • "Everyone did a fantastic job. I especially want to share my experience with Diana Guevara. I'm new to DocuSign and I think I called her over a thousand times she was very helpful and patient with me and just recently I called with a question about my beautiful a month after the roof was installed and she remembered me and was very helpful and pleasent. To thank you Diana Guevara if it wasn't for you I think I would have canceled. Sheryl Smith-Nicholson"

    - S.S.

  • "I had a leaking tile roof on my 20 year old house. Roof Masters inspected the roof, provided an estimate then repaired the problem a few days later. The repair only took one day. I am very satisfied with the results. The were very professional and courteous. The paperwork process was very efficient. I highly recommend this company and would use them in the future."

    - J.B.

  • "Re-shingling can be an expensive home improvement project, especially on a large 5000 sq/ft roof. After much investigation and research to select the replacement shingles it came down to two quality manufactures, GAF and Owens Corning. Living in Southern California, we chose the GAF HDZ-RS Hickory - High Definition - Solar Reflective shingles for their look, color, certification to California Title 24 energy reduction standard, and warranty. The next step was selecting who would install the high quality GAF shingles. Because we decided to obtain the highest level warranty from GAF, the Golden Pledge Limited Warranty, it was necessary to use a GAF Master Elite Contractor for the installation. This means GAF stands behind not only their shingles, but also the way the installation was performed. This additional warranty is over and above what the installation company may offer. For greater San Diego there were nine GAF Master Elite Contractors that we reviewed. We checked on all the review sites, Yelp, Google, etc and decided on Roof Masters in Vista as our likely contractor, so I called their office. From that very first contact on the phone with Diana to set an appointment, to the meeting at our home with Rigo for the quote, to the timely arrival of the materials and work crews, to the high quality of their workmanship, we couldn’t have been more pleased and satisfied. This was a big job, 5K sq/ft, complete removal of old shingles and underlayment, replacement of water damaged sheathing and fascia boards, installation of GAF Tiger Paw underlayment, cutting and installing new GAF Cobra ridge venting, installing four O’Hagin vents, laying down 600 sq/ft of torch sealed rolled roofing on the flat patio area, installing the 44 squares of GAF HDZ-RS shingles, plus new drip edges and flashing on all roof penetrations. Roof Masters accomplished all this in three days on a Saturday, Sunday and Monday. From that first phone call to the job completion was 9 days. And, the most important thing to us is that we have a beautiful new roof with warranties from both GAF and Roof Masters so we can feel comfortable that our roof problems are over . . . or at least if something happens, we’re covered. Our experience from start to finish with Roof Masters was a success and we highly recommend that they be considered if someone needs roof work."

    - S.T.

  • "I am so thankful for the roof masters! They lived up to there name. I called them after contacting many other roofers that didn’t want to work on my roof as it’s a very big steep house. Not only did the roof masters fix all my leaks they fixed one of my Solar panels too. Thank you Rudy, thank you Rigo, as the whole team was excellent, professional, clean, and we are very happy!"

    - K.F.

  • "Thank you for the great, outstanding service from Jhonny, Vanessa and Diana. This is a QUALITY Roofing Company that you can trust. This Company provides QUALITY service and their kindness is appreciated. I highly recommend this Roofing Company. You can trust them and they do not take advantage of seniors. They were recommended by my neighbor and I am very happy indeed to have found them. When you get a leaky roof, it is a very stressful situation. These individuals put me at ease, and came out immediately to access the roof. You will not be disappointed with this high quality ethical Company. Halo & Mars."

    - A

  • "Great job. Professional and worl quick to fix your roof!"

    - B.C.

  • "Things are crazy with COVID, so it is near impossible to get a contractor to your house these days given how busy they are, especially for small jobs. We had a roof leak and getting people to even respond was tough. Roof Masters responded, inspected the job, and scheduled something a couple months out. When the time came, they confirmed the appt and showed up ready to go. They were professional and the job ended up being a little more involved than I realized, but it was simple for them and clearly nothing they didn't expect, so they didn't miss a beat. They were polite, professional, and cleaned up like they were never there. Definitely recommended!"

    - A.P.

  • "Sorry... they are much too busy right now! At least that is what I was told on the phone, too busy to take on 1 inspection, too busy to provide an estimate of cost, even too busy to discuss future work. We only need a rough estimate and aren't planning the inspection for at least a few more months.... nope, sorry, don't have time for you, simply too much work and too too busy! Got it, they don't need or want our business... very short sighted. will find a different company to work with. Response to owner: Thanks for your immediate response to my review, very impressive that you were able to dedicate your busy schedule to make time. To imply any other company that has better customer service than yours (whether busy or not) would not be a “GOOD” or successful company is humorous and transparent. I also asked to schedule in advance to get a proposal and was given a flat out NO over the phone, so there will be LOTS of opportunities for future work, they will just go to a company that regardless of how busy they are, still insist their employees at every level (including whomever answers the phone) maintain professionalism and customer service. It’s a small world and word gets around. Good luck!"

    - E.B.

  • "The Roof Masters crew was great to work with. They were on time, worked quickly, and cleaned up the worksite. We would definitely would use them again."

    - B.B.

  • "The roofing people were supposed to come back to properly fix a water heater venting problem they created but failed to return on 2 occasions. The initial fix was definitely sub-standard and almost laughable. The landlord had to get his own people to finish the job properly since they never came back to finish the job once they had been paid. FOLLOW-UP: SOON AFTER THE ORIGINAL REVIEW WAS POSTED, THE COMPANY SENT OUT PROFESSIONALS THAT PROPERLY FIXED THE WATER HEATER DUCTING. ALL APPEARS TO BE FINE AT THIS POINT. THEREFORE, I MODIFIED MY ORIGINAL REVIEW."

    - G.L.

  • "This is my second time using The Roof Masters. They were scheduled at 8:00 and arrived on time. They were fast and did a great job . The clean up was as if they had not been there. I am very pleased with the work and will use them again if need be. Thank you Chuck Sutherland"

    - D.S.

  • "I am not sure how they have gotten this many positive reviews, unless there have been recent changes leading to my terrible experience. Three big things stood out: They offered a large cash discount (Which means that they are not reporting their income and are not paying their liability and workman's compensation insurance, which would have put me at a great risk if I hired them) They said that they would not get a permit (Against my city's building department regulations) They offered to come back and undercut any other price that I got from another roofer. (As unethical as it gets) Steer clear of this company. As I said, I am not sure if there has been a change in management or if all of these "great" reviews are either paid for or from customers they gave this great cash discount to in exchange for positive feedback. BEWARE Response: Just because you have valid insurance, doesn't mean you are reporting everything. There is no other reason to offer a cash discount. Cashing a check is free. Often times banks charge for large cash deposits on a business account. Shady Shady Shady. Unless you can possibly offer one good reason to offer a cash discount over taking check? There was no misunderstanding. Your salesman said right out that a permit was not required, which is a direct lie according to the city. Something being common does not make it right or ethical."

    - Y.2.

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