The Exterior Company Inc
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The Exterior Company Inc

The Exterior Company Inc
311 Harrisburg Ave, Lancaster PA, 17603 USA
CALL US

Overview

About Us

The Exterior Company, Inc. Our Mission is to provide the highest level of professionalism and customer service possible. In this way, we will meet your exterior needs and bring clarity and organization, in a timely matter.

At-A-Glance
Member Since:
7/15/2013
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.8 (1113)

Google Reviews

Contractor reviews from customers on Google

  • "Tim Downs managed the entire process for my roof being replaced after wind damage. His communicative skill and attention to detail were both excellent. He made the entire experience a positive one. I was very thankful for his assistance and support."

    - D.F, Apr 27, 2022

  • "Professional, hard workers, beautiful work. Daryl is extremely knowledgeable answering all my questions. I picked out a new roof, gutters, and drain spouts that complement my home. I was pleasantly surprised and absolutely love my new roof!"

    - R.R, Apr 25, 2022

  • "I can’t say enough about this company. Mike Farnish saw the job through from start to finish. The entire process was seamless, on time, and completed with pride. The crew meticulously cleaned the entire construction zone and then some. Nothing speaks louder than a referral. I have personally referred 5 people. Keep up the great customer service. Thank you Mike and team!"

    - J.V, Apr 12, 2022

See All Google
4.8 (1113)

Google Reviews

Contractor reviews from customers on Google

  • "Tim Downs managed the entire process for my roof being replaced after wind damage. His communicative skill and attention to detail were both excellent. He made the entire experience a positive one. I was very thankful for his assistance and support."

    - D.F.

  • "Professional, hard workers, beautiful work. Daryl is extremely knowledgeable answering all my questions. I picked out a new roof, gutters, and drain spouts that complement my home. I was pleasantly surprised and absolutely love my new roof!"

    - R.R.

  • "I can’t say enough about this company. Mike Farnish saw the job through from start to finish. The entire process was seamless, on time, and completed with pride. The crew meticulously cleaned the entire construction zone and then some. Nothing speaks louder than a referral. I have personally referred 5 people. Keep up the great customer service. Thank you Mike and team!"

    - J.V.

  • "Our roof replacement, accomplished by Dave Allen's team, needed as a result of hail damage was completed in a timely and professional manner in one day. I am very pleased with the quality of the work and material. The team cleaned up any debris left over immaculately. Will definitely recommend TEC for their high quality of work."

    - B.E.

  • "We recently had TEC replace our 25 year old roof. Our project manager Aaron was super helpful in examining the project, giving us a reasonable quote, and managing all of the details. The team that came out to do the roof was very professional, quick, and kept the project site clean! The roof looks great and we have no more leaks!! Highly recommend this group!"

    - J.R.

  • "Josh Jenkins was always professional, polite, and very helpful. We were so delighted with the entire roof replacement that he managed. He was detail-oriented from beginning to end, timely and easy to work with. His team did a beautiful job in one day and left us very happy!!"

    - L.I.

  • "TEC did an amazing job with my roof project. The project manager Jordan Herr communicated with me from start to finish. I never felt uneasy about replacing my roof know that I had a great team of people in the job. I would recommend this company to anyone who needs assistance with roof concerns. Thank again for a job well done. A+"

    - N.F.

  • "Quinn Graham was our project manager. Very helpful upfront with how to navigate insurance, and very patient with all of our questions. Service was on time and efficient. I am confident quality is as it should be, and price was fair. Would highly recommend."

    - M.Y.

  • "We cannot say enough GREAT things about TEC! From day one Jarad Ruth was so personable, hands on, and always available to answer all of our questions in a professional and timely manner. We were told our roof would be covered by insurance after a bad storm, and they delivered! Our roof was completed efficiently and BEAUTIFULLY! We are thrilled with the work of Jarad and his team and will be recommending them to friends and family in the future!"

    - M.H.

  • "I am very happy with my new roof installation from The Exterior Company. Jordan Herr was my representative and he is so kind and knowledgeable! He made the whole process easy! He definitely goes the extra mile when it comes to customer service. He was there every step of the way, making sure everything was right. My roof looks great, and it was replaced in 1 day! Thanks Jordan and TEC!"

    - L.V.

  • "We needed a new roof after hail damage in July 2019. Our project manager, Mike Lazorik, was wonderful in working with our insurance company to explain the damage and advocate for coverage of repairs. Mike was integral in managing every step of the process and keeping us informed, from insurance claims to timing of installation of roof, gutters, and downspouts. What was exceptionally impressive about Mike was how respectful he was of his crews, ensuring they knew all the details of the job, but also checking in and providing water and snacks during an exceptionally hot week."

    - J.W.

  • "Steve was great to work with! He answered all of our many questions with thorough explanations. He worked with us through the entire process making it painless. This includes assisting us with the entire insurance claim process. The crew that came for installation was quick and efficient. Also big thanks to Jeremy for his support too!"

    - A.L.

  • "Aaron Sullivan and his team were great to work with. Aaron was very professional and easy to work with. His team was on time for the install, worked hard and left the surrounding area very clean with no mess left behind. Aaron would always respond in a timely manner and give honest information. I would highly recommend The Exterior Company for any roof repairs you may need."

    - A.O.

  • "Great work and experience with The Exterior Company. They were very helpful with our insurance process, and timely with all work performed. We had a full roof replacement done. High quality workmanship, and very easy to work with. James was our site manager and was always easy to get in touch with, and kept us updated throughout the process. All in all I would recommend TEC if you're in need of roofing / exterior work etc."

    - T.B.

  • "TEC did an amazing job from start to finish. My contact Dave arrived within an hour of my first call to inspect my roof. He then worked closely with me and my insurance company every step of the way to create a streamlined, pain-free process. Within a month I was looking at my beautiful new roof, skylights, and gutters. The crew was very professional, did a great job with the install, and was diligent with their cleanup. Would recommend to anyone !"

    - M.W.

  • "Very happy with project. Ryan Reighard did very good job very professional n quality work. Very well managed n timely manner work finished. Ryan fought with insurance company very hard n finally got it approved. Originally it was another company who was dealing with insurance. After Ryan came he got another 20% extra got it approved. Well done Team... Thank you. Ryan thank you once again....."

    - H.P.

  • "Jarad provided excellent service from the start. We would not even have known that the roof was damaged enough to need replacing, as the first insurance adjuster (even by the insurance company's admission) didn't do a proper assessment. If it weren't for Jarad, we may not have gotten a full roof replacement! Jarad communicated very well and was very responsive. The work was done quickly and efficiently. It looks very good."

    - H.S.

  • "This company goes above and beyond. Justin G did my parents roof and gutters. They love it! Justin and his crew were always on time and they took the time to explain every step of the process. It was simple and quick. I will recommend Justin to all friends and family. If you want a amazing experience call TEC and ask for Justin G!!!"

    - P.R.

  • "Zach Fawber and his 7 man crew of roofers were truly amazing! They were professional, efficient, and conscientious every step of the way. Their ardent work ethic was unsurpassed. They made this a seamless process, and we were pleased from start to finish. Clean up was meticulous! Thank you! This teacher rates them an A++."

    - L.M.

  • "We had a roof replaced and gutters and downspouts installed. Work was done in a timely manner. Clean up was excellent. Our project manager, Shane, was excellent. He was professional, courteous, and friendly and was there every step of the way with explanations, updates, and answers to our many questions. We would recommend this company."

    - J.B.

  • "TEC did a great job! Andrew Torch assisted every step of the way after a wind storm. He and his team worked with the insurance company and made sure everything was handled in a timely manner. Most importantly they did a great job and we are more than happy with our new roof and gutter installation."

    - W.C.

  • "Zach Fawber and his 7 man crew of roofers were truly amazing! They were professional, efficient, and conscientious every step of the way. Their ardent work ethic were unsurpassed. They made this a seamless process and we were pleased from start to finish. Clean up was meticulous! Thank you! This teacher rates them an A++."

    - L.M.

  • "A friend of mine recommended Melvin Kleinsasser and I’m glad that they did!! He is very professional and easy to work with. He was very knowledgeable during the inspection of my roof and helped me step by step through the process. I now have a new roof! They worked hard and had my job done quickly, it looks good! I’m pleased I have already recommended Melvin and will continue to recommend him and his crew to all friends, family and neighbors"

    - H.D.

  • "Contacted TEC after hail damage. I worked with Brad who did a great job managing the process from start to finish. He responded very quickly and provided information needed to manage the insurance claim, he was also very accessible to answer any questions. They were on site prior to inspection and also for the claims adjuster's inspection. Our roof was replaced in one day, the crew was great, and clean up was thorough. I highly recommend them."

    - C.H.

  • "My husband and I were extremely pleased with the entire process. Mathew was extremely pleasant and efficient to deal with and kept us posted throughout the process. The crew showed up around 7:30 am and by 3:30 pm you would not have even known that they were there. The cleanup process was excellent and the roof looks great! Thank you Mathew for all that you did before, during and after."

    - A.B.

  • "Very happy with the service we received installing our new roof. Our project manager Ben Hasson was extremely responsive to all my questions and it was obvious that his main goal was to make sure we were happy customers. I had lots of questions and Ben not only responded quickly but he also took the time to really explain things with great detail. I also appreciated the fact that they worked with our insurance company since our roof was damaged from wind. Ben met the adjuster at our house and walked through the inspection with him which was really great. Would not hesitate to recommend The Exterior Company to friends or family. In fact more than half our neighborhood has been fortunate enough to work with them for their roof installs!"

    - M.E.

  • "My Experience with The Exterior Company was great! More than I could ask for. I worked directly with Project Manager, Mat Williams. He was very knowledgeable and answered every questions I had with detail. He made me feel comfortable throughout the entire process. This was my first experience with a New Roof installation and Mat and the Exterior Company made it extremely easy from start to finish. I would highly recommend their services!"

    - R.B.

  • "Andrew was great to work with! I appreciated his professionalism and his communication for scheduling, since we had to change the date several times due to rain. Our roof looks amazing! Andrew and his team did an outstanding job. They started at 7:30am and had everything finished and cleaned up by 3pm. We love our new roof! Thank you again Andrew & TEC!"

    - J.S.

  • "I chose The Exterior Company to repair our roof after it was damaged from a hail storm last year. Jordan Herr was great to work with from the initial assessment and all the way through completion of the job. He was patient and thorough with my questions and was very quick with communication. I have recommended him to family and friends."

    - J.Q.

  • "I could not have been happier with the work done by The Exterior Company. Mathew guided me through the process with my insurance company and worked with them to get the insurance company all of the information they needed. They were very understanding about scheduling the date of the job. There were a few times I needed to move the date and they were more than willing to work with me to be sure the work was done when it was convenient for me. The entire roof was done in one day. They did a great job of not damaging any of or landscaping and did a great job on the cleanup. When I was real picky about one thing that I wanted fixed, they came out and quickly fixed it. I had a true feeling that they would have done anything to make me happy, because they did. I would recommend The Exterior Company to anyone because of the great job they did, as well as the incredible focus on customer satisfaction."

    - J.H.

  • "What an excellent job this company did! Roofing crew was clean, thorough and really good at their job! Ryan, our sales guy, went through the whole process with us, answered all of our questions right away and is super friendly! I would recommend this company to everyone!"

    - C.Y.

  • "Excellent Experience! Ryan and his crew were awesome! I still can't believe how quickly they were able to get this project completed. The estimate was to the penny and couldn't be happier! Great Job and great people to deal with! Our roof looks amazing! Would definitely recommend TEC to anyone"

    - B.R.

  • "Brad G. was amazing all around. I went into the roof repair/insurance claim circumstance without a lot of background. Brad explained the process fully and held my hand from beginning to end. He is a professional and a man of his word. He highlighted the major issues with my situation and commented on how they would be fixed. He was an advocate for us with our insurance claim and made the process very easy and seamless. His assigned repair team was timely, clean and careful and wrapped up the job with no additional damage. I was thoroughly impressed with the TEC company from the office administrator to the project manager (Brad) to repair crew. I would recommend this company a million times over with Brad at the helm. Thank you!!!!"

    - K.G.

  • "This company is excellent. My new roof, new gutters, and trim work look fantastic. They also installed gutter filters so that I am not scrambling up on the roof every few months to unclog them. Their work has been great. The support has been incredible. The manager who has supervised our project, Pete, is simply amazing. He helped us from start to finish and made sure that we were very well cared for. He's super responsive, very knowledgeable, and I trust him completely. I would highly recommend TEC to anyone."

    - B.K.

  • "This company is excellent. My new roof, new gutters, and trim work look fantastic. They also installed gutter filters so that I am not scrambling up on the roof every few months to unclog them. Their work has been great. The support has been incredible. The person who has managed our project, Pete, is simply amazing. He's super responsive and I trust him completely. I would highly recommend them to anyone."

    - B.K.

  • "Brad G. was phenomenal!!! My full roof installation was flawless. The install team was a group of magicians. I could not believe that my roof (6,000 sq ft home) was fully installed in one day. I highly recommend this company and even more important, ask for Brad G (Project Manager). Brad G worked directly with my Insurance Company to accomplish a full roof replacement. Thank you TEC"

    - T.M.

  • "Jim Klaips was very informative, professional and always available to answer questions. Beautiful roof done in the time specified. Drop cloths used and everything cleaned up. I have a hard time trusting companies and Jim eased my concerns, answered all of my questions, and was there on the days my roof was being installed. I would definitely trust Jim again."

    - S.B.

  • "Pete and the guys who came to build my roof were truly amazing. Gave me ahead of time instructions that were simple and made everything so easy!! They got their work done faster than expected and my roof looks amazing! Thank you so much. Very professional!"

    - A.S.

  • "e found out about TEC through family so we decided to give them a try. Kirk came to our home, did a thorough assessment of our roof and found hail/wind damage. He was extremely professional, kind and courteous. He handled everything!! All we did was make the initial phone call literally! Kirk had us scheduled promptly and him and his crew arrived on time and treated our home with great respect. Upon completion of the job they did their best to ensure everything was cleaned up but to be extra sure Kirk returned to our property the following morning and went over our property with a fine toothed comb and even cleaned up the leaves!! We were very impressed with him and his crew that we've already started recommending. We love our new roof and sincerely appreciate how easy Kirk made the process for us!! We will always be grateful!!! Thank you"

    - B.G.

  • "We had hail damage on our house roof and we did get friend's referral to contact "Ken Stoltzfus" from The Exterior Company. Ken is super professional, friendly, detail oriented and customer centric. He informed us about areas of the damage on our roof and guided me with how to contact our home insurance for potential coverage. Ken also helped us to get insurance coverage for our skylights which insurance was not originally planning to cover. He constantly updated me on the parts order status and potential timing for roof installation. On the day of roof installation, his team did excellent job in installing new roof on-time and cleaning up nails and all debris. They used state-of-the-art equipment to transfer shingles and other parts to roof. We had one siding was damaged for few months and he observed that during roof installation and he somehow helped me change the new siding as a surprise and good customer experience. All the roof installation experience was seamless and I am glad we found Ken and his team for the job. I would love to refer him to anyone including my family and friends. Ken, keep up the excellent customer-focused model that you and your team is maintaining - this will go a long way for your business growth."

    - H.D.

  • "My neighbors had their roof replaced a few months ago and gave me Tyler Wagner's information. I called Tyler and he quickly got back to me and scheduled an appointment. Tyler came and looked around the roof and gave me a very competitive estimate. During the whole process, Tyler was very professional and thorough. Tyler communicated the scope of the project and took the time to review different roof options with me. He and his crew came and replaced my roof in one day. The roof looks amazing and I am extremely happy with the experience. I would highly recommend Tyler and TEC for any roofing project."

    - M.L.

  • "Working with TEC throughout the entire process of my roof replacement was an extremely easy process thanks to a team of individuals who are willing to truly go to work for the customer. My project manager, Kyle Givens was extremely accommodating to my schedule and went out of his way to meet me at times my schedule allowed. Furthermore, he maintained a clear and consistent line of communication throughout the process, regularly updating me on the status of paperwork, task completion, materials, scheduling, etc. Not once throughout my project was a question of mine left unanswered or a request left unattended to. My hat goes off to Kyle and the way he was able to make me feel like his only customer amidst having several projects going on at the same time. Kyle and his team made this process enjoyable and far easier than I would have ever expected!"

    - C.E.

  • "Had a great experience working with our Project Manager, Michael! This was our first time having our roof replaced and he kindly, and patiently walked us through the process. He did a great job of communicating with us, and was quick to respond with any questions we had. His team replaced our roof quickly and cleanly, and they were diligent about cleaning up as much as they possibly could. Mike himself came by several times to clean up any loose nails around our property, and made sure everything looked good and we were satisfied before he left! Very pleased with Mike's professionalism and his team's workmanship!"

    - K.M.

  • "Overall: amazing customer service, great product, fantastic installation experience. Project Manager Quinn Graham helped us from the start to the finish, walking us through the process the entire way. As someone who is very particular, I was a nervous wreck about the scale of work to be done. Quinn's patience was second to none as he took the time to explain everything, all with an extremely professional manner and not making me feel like I was being talked down to or anything like that. When we had trouble deciding upon colors, Quinn quickly volunteered to give us addresses of homes who they replaced roofs for so we could see the color in person - this helped us decide which one we wanted, and I couldn't have done that without seeing them in person. When we ran into issues with the insurance company, Quinn roped in General Manager Jaron, who really helped us out and talked with our insurance agent. Everything was worked out! Quinn was extremely communicative; he responded to emails promptly, and often called and left messages keeping me in the loop. I knew exactly what to expect and when to expect it to happen. The crew showed up on the day they said they would, and completed the job - cleanup and all, in about 8-9 hours. Quinn made sure to take special care of our pool, using the skimmer pole to take out any stray pieces of plastic/debris. Overall, an absolutely fantastic experience, especially for someone who is like me - overly anxious, worried about everything, and never had gone through this process (insurance claim) before. I am absolutely so pleased with the end product and the customer service I got along the way. Keep an eye out on the Clipper for specials - sometimes they offer up gifts with signed contracts over a certain value amount."

    - L.K.

  • "Our experience and dealings with the Exterior Company has been a completely extraordinary experience. From the very beginning, Ethan Jednat handled every part of my roof repair/replacement with the utmost professional and personal manner. He made my paper work and dealings with my insurance company easy and understandable from start to finish. When the crew showed up to do the work on my roof, so did Ethan to get them started in a proper manner without any doubts of where the roll back should be placed and the covering of all my landscaping. The crew had the utmost respect for our home and property. After the job was completed, Ethan stopped by to make sure the clean up was done to a professional finish. My husband served 20 years in the Marines and will admit he is not an easy person to empress; however, he has stated "Ethan and the roofing crew" showed him as close as you can get to a "white glove" inspection from start to finish. Exterior Company, Great Job!"

    - P.B.

  • "The Exterior Company did a great job. The staff and my project manager, Jordan Herr, were extremely responsive and easy to work with. Jordan was able to inspect my roof immediately after a large hail storm came thru and was an advocate with my insurance company to properly replace my roof. And the quality of the work was outstanding. I would recommend them to anyone looking to replace their roof."

    - H.B.

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4.4 (32)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "TEC did a great job"

    - L. | Mertztown PA
    Feb 26, 2021

  • "Customer asked us not to share his/her review."

    - X.X, | Blandon PA
    Oct 14, 2020

  • "VERY GOOD AT INSTALLATION"

    - D.C, | Macungie PA
    Dec 6, 2019

4.4 (32)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "TEC did a great job"

    - L. | Mertztown PA

  • "Customer asked us not to share his/her review."

    - X.X, | Blandon PA

  • "VERY GOOD AT INSTALLATION"

    - D.C, | Macungie PA

  • - H.H, | Emmaus PA

  • "GREAT INSTALLATION HAD FOLLOW UP"

    - R.B, | Reading PA

  • - T.S, | Sinking Spring PA

  • "Friendly%2C Professional %26 Knowledgeable Contractor"

    - P.U, | Chambersburg PA

  • "OVER-ALL THE PROJECT WAS WELL-DONE &"

    - R.K, | Richland PA

  • - T.B, | Centreville VA

  • "PROFESSIONAL, KNOWLEDGEABLE, FRIENDLY"

    - G.B, | Centreville VA

  • "Customer asked us not to share his/her review."

    - X.X, | Stafford VA

  • "Customer asked us not to share his/her review."

    - X.X, | Haymarket VA

  • - T.G, | Stafford VA

  • "WORST COMPANY I HAVE EVER DEALTH WITH IN"

    - C.W, | Stafford VA

  • "PROFESSIONAL SERVICE & INSTALLATION"

    - B.G, | Northampton PA

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - J.D, | Bethlehem PA

  • "Customer asked us not to share his/her review."

    - X.X, | Weston MA

  • "Professional and knowedgable"

    - J.S, | Northampton PA

  • "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

    - P.B, | Weston MA

  • - H.T, | Sinking spring PA

  • "Professional and Reliable Contractor"

    - J.H, | Downingtown PA

  • "Customer asked us not to share his/her review."

    - X.X, | Morgantown PA

  • - M.D, | Reading PA

  • "Professional and knowledgeable contractor"

    - D.L, | Landisville PA

  • "The Worst Contractor Experience I Have Ever Had!"

    - L.S, | Wyomissing PA

  • "TWO DIFFERENT SALES PEOPLE EMPLOYEES TWO"

    - R.B, | Reading PA

  • "Customer asked us not to share his/her review."

    - X.X, | State College PA

  • "Customer asked us not to share his/her review."

    - X.X, | State College PA

  • "explain things step by step"

    - C.S, | Lititz PA

  • "EXPLAINING THE PROCESS AND WORKING WITH CLIET"

    - T.O, | Lititz PA

  • - R.T, | Lititz PA

  • "are customer focused, respectful & do quality work"

    - K.F, | Lititz PA

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