The Exterior Company Inc

The Exterior Company Inc

Member Since: 7/15/2013

4.4

(30)

1200 Corporate Blvd Ste 20A, Lancaster PA, 17601 USA

Overview

About Us

The Exterior Company, Inc. Our Mission is to provide the highest level of professionalism and customer service possible. In this way, we will meet your exterior needs and bring clarity and organization, in a timely matter.

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.4 (30)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "VERY GOOD AT INSTALLATION"

    D.C, Macungie PA
    Dec 6, 2019

  • H.H, Emmaus PA
    Nov 1, 2019

  • "GREAT INSTALLATION HAD FOLLOW UP"

    R.B, Reading PA
    Aug 19, 2019

4.4 (30)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • D.C, Macungie PA

    "VERY GOOD AT INSTALLATION"
  • H.H, Emmaus PA

  • R.B, Reading PA

    "GREAT INSTALLATION HAD FOLLOW UP"
  • T.S, Sinking Spring PA

  • P.U, Chambersburg PA

    "Friendly%2C Professional %26 Knowledgeable Contractor"
  • R.K, Richland PA

    "OVER-ALL THE PROJECT WAS WELL-DONE &"
  • T.B, Centreville VA

  • G.B, Centreville VA

    "PROFESSIONAL, KNOWLEDGEABLE, FRIENDLY"
  • X.X, Stafford VA

    "Customer asked us not to share his/her review."
  • X.X, Haymarket VA

    "Customer asked us not to share his/her review."
  • T.G, Stafford VA

  • C.W, Stafford VA

    "WORST COMPANY I HAVE EVER DEALTH WITH IN"
  • B.G, Northampton PA

    "PROFESSIONAL SERVICE & INSTALLATION"
  • J.D, Bethlehem PA

    "PROFESSIONAL AND KNOWLEDGEABLE"
  • X.X, Weston MA

    "Customer asked us not to share his/her review."
  • J.S, Northampton PA

    "Professional and knowedgable"
  • P.B, Weston MA

    "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"
  • H.T, Sinking spring PA

  • J.H, Downingtown PA

    "Professional and Reliable Contractor"
  • X.X, Morgantown PA

    "Customer asked us not to share his/her review."
  • M.D, Reading PA

  • D.L, Landisville PA

    "Professional and knowledgeable contractor"
  • L.S, Wyomissing PA

    "The Worst Contractor Experience I Have Ever Had!"
  • R.B, Reading PA

    "TWO DIFFERENT SALES PEOPLE EMPLOYEES TWO"
  • X.X, State College PA

    "Customer asked us not to share his/her review."
  • X.X, State College PA

    "Customer asked us not to share his/her review."
  • C.S, Lititz PA

    "explain things step by step"
  • T.O, Lititz PA

    "EXPLAINING THE PROCESS AND WORKING WITH CLIET"
  • R.T, Lititz PA

  • K.F, Lititz PA

    "are customer focused, respectful & do quality work"
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Google
4.7 (750)

Google Reviews

Contractor reviews from customers on Google

  • "Brad G. was phenomenal!!! My full roof installation was flawless. The install team was a group of magicians. I could not believe that my roof (6,000 sq ft home) was fully installed in one day. I highly recommend this company and even more important, ask for Brad G (Project Manager). Brad G worked directly with my Insurance Company to accomplish a full roof replacement. Thank you TEC"

    T.M, Jan 20, 2021

  • "Jim Klaips was very informative, professional and always available to answer questions. Beautiful roof done in the time specified. Drop cloths used and everything cleaned up. I have a hard time trusting companies and Jim eased my concerns, answered all of my questions, and was there on the days my roof was being installed. I would definitely trust Jim again."

    S.B, Jan 12, 2021

  • "Pete and the guys who came to build my roof were truly amazing. Gave me ahead of time instructions that were simple and made everything so easy!! They got their work done faster than expected and my roof looks amazing! Thank you so much. Very professional!"

    A.S, Dec 24, 2020

See All Google
4.7 (750)

Google Reviews

Contractor reviews from customers on Google

  • "Brad G. was phenomenal!!! My full roof installation was flawless. The install team was a group of magicians. I could not believe that my roof (6,000 sq ft home) was fully installed in one day. I highly recommend this company and even more important, ask for Brad G (Project Manager). Brad G worked directly with my Insurance Company to accomplish a full roof replacement. Thank you TEC"

    T.M.

  • "Jim Klaips was very informative, professional and always available to answer questions. Beautiful roof done in the time specified. Drop cloths used and everything cleaned up. I have a hard time trusting companies and Jim eased my concerns, answered all of my questions, and was there on the days my roof was being installed. I would definitely trust Jim again."

    S.B.

  • "Pete and the guys who came to build my roof were truly amazing. Gave me ahead of time instructions that were simple and made everything so easy!! They got their work done faster than expected and my roof looks amazing! Thank you so much. Very professional!"

    A.S.

  • "We had hail damage on our house roof and we did get friend's referral to contact "Ken Stoltzfus" from The Exterior Company. Ken is super professional, friendly, detail oriented and customer centric. He informed us about areas of the damage on our roof and guided me with how to contact our home insurance for potential coverage. Ken also helped us to get insurance coverage for our skylights which insurance was not originally planning to cover. He constantly updated me on the parts order status and potential timing for roof installation. On the day of roof installation, his team did excellent job in installing new roof on-time and cleaning up nails and all debris. They used state-of-the-art equipment to transfer shingles and other parts to roof. We had one siding was damaged for few months and he observed that during roof installation and he somehow helped me change the new siding as a surprise and good customer experience. All the roof installation experience was seamless and I am glad we found Ken and his team for the job. I would love to refer him to anyone including my family and friends. Ken, keep up the excellent customer-focused model that you and your team is maintaining - this will go a long way for your business growth."

    H.D.

  • "My neighbors had their roof replaced a few months ago and gave me Tyler Wagner's information. I called Tyler and he quickly got back to me and scheduled an appointment. Tyler came and looked around the roof and gave me a very competitive estimate. During the whole process, Tyler was very professional and thorough. Tyler communicated the scope of the project and took the time to review different roof options with me. He and his crew came and replaced my roof in one day. The roof looks amazing and I am extremely happy with the experience. I would highly recommend Tyler and TEC for any roofing project."

    M.L.

  • "Working with TEC throughout the entire process of my roof replacement was an extremely easy process thanks to a team of individuals who are willing to truly go to work for the customer. My project manager, Kyle Givens was extremely accommodating to my schedule and went out of his way to meet me at times my schedule allowed. Furthermore, he maintained a clear and consistent line of communication throughout the process, regularly updating me on the status of paperwork, task completion, materials, scheduling, etc. Not once throughout my project was a question of mine left unanswered or a request left unattended to. My hat goes off to Kyle and the way he was able to make me feel like his only customer amidst having several projects going on at the same time. Kyle and his team made this process enjoyable and far easier than I would have ever expected!"

    C.E.

  • "Had a great experience working with our Project Manager, Michael! This was our first time having our roof replaced and he kindly, and patiently walked us through the process. He did a great job of communicating with us, and was quick to respond with any questions we had. His team replaced our roof quickly and cleanly, and they were diligent about cleaning up as much as they possibly could. Mike himself came by several times to clean up any loose nails around our property, and made sure everything looked good and we were satisfied before he left! Very pleased with Mike's professionalism and his team's workmanship!"

    K.M.

  • "Overall: amazing customer service, great product, fantastic installation experience. Project Manager Quinn Graham helped us from the start to the finish, walking us through the process the entire way. As someone who is very particular, I was a nervous wreck about the scale of work to be done. Quinn's patience was second to none as he took the time to explain everything, all with an extremely professional manner and not making me feel like I was being talked down to or anything like that. When we had trouble deciding upon colors, Quinn quickly volunteered to give us addresses of homes who they replaced roofs for so we could see the color in person - this helped us decide which one we wanted, and I couldn't have done that without seeing them in person. When we ran into issues with the insurance company, Quinn roped in General Manager Jaron, who really helped us out and talked with our insurance agent. Everything was worked out! Quinn was extremely communicative; he responded to emails promptly, and often called and left messages keeping me in the loop. I knew exactly what to expect and when to expect it to happen. The crew showed up on the day they said they would, and completed the job - cleanup and all, in about 8-9 hours. Quinn made sure to take special care of our pool, using the skimmer pole to take out any stray pieces of plastic/debris. Overall, an absolutely fantastic experience, especially for someone who is like me - overly anxious, worried about everything, and never had gone through this process (insurance claim) before. I am absolutely so pleased with the end product and the customer service I got along the way. Keep an eye out on the Clipper for specials - sometimes they offer up gifts with signed contracts over a certain value amount."

    L.K.

  • "Our experience and dealings with the Exterior Company has been a completely extraordinary experience. From the very beginning, Ethan Jednat handled every part of my roof repair/replacement with the utmost professional and personal manner. He made my paper work and dealings with my insurance company easy and understandable from start to finish. When the crew showed up to do the work on my roof, so did Ethan to get them started in a proper manner without any doubts of where the roll back should be placed and the covering of all my landscaping. The crew had the utmost respect for our home and property. After the job was completed, Ethan stopped by to make sure the clean up was done to a professional finish. My husband served 20 years in the Marines and will admit he is not an easy person to empress; however, he has stated "Ethan and the roofing crew" showed him as close as you can get to a "white glove" inspection from start to finish. Exterior Company, Great Job!"

    P.B.

  • "The Exterior Company did a great job. The staff and my project manager, Jordan Herr, were extremely responsive and easy to work with. Jordan was able to inspect my roof immediately after a large hail storm came thru and was an advocate with my insurance company to properly replace my roof. And the quality of the work was outstanding. I would recommend them to anyone looking to replace their roof."

    H.B.

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