Steele Restoration LLC

Steele Restoration LLC

Steele Restoration LLC
5139 Providence Rd, Charlotte NC, 28226 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
12/3/2020
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.7 (52)

Google Reviews

Contractor reviews from customers on Google

  • "This Philadelphia transplant business owner moved to Charlotte and was dumb enough to publicly slander the poor of this city in a public forum - under his business name no less - on Instagram saying those who live in a trailer should " move out to the middle of 'no-where' where they belong and let the working people with jobs move to the city to be closer to their jobs". He bases this on them being on 'welfare' and 'not working' and 'committing crimes'. - How many folks who are elderly, who are sick or alone or are American veterans live in a mobile home? It's all they can afford. Total bigot!"

    - G.G, May 15, 2022

  • "I was extremely pleased within Steele Restoration, LLC. I thought that were very thorough in comparison to other roofing companies I have experienced in the past. I would most definitely recommend them. Very pleased with our finished product."

    - K.M, Apr 11, 2022

  • "Went to home advisor to see out reputable companies to look at roof and get an estimate for soffit/decking replacement for my mother's home. Got a call from Joanne to set up an appt. for a representative to come an give us an estimate. He arrived on time and I explained what we were looking to repair. After his inspection he pointed out some portions of the roof needed repair as well. Without submitting an estimate requested my elderly mother to sign a contract. She expressed at that time we would be getting other estimates. Needless to say, he forwarded me an email with her e-signature that if approved by insurance she would be locked into a contract with this company. I immediately responded stating we did not agree with said contract. The next morning I contacted Joanne to express my concerns and she got combative and said a claim had already been submitted to the insurance company and hung up on me! We have contacted our insurance company to block any claims submitted by this company and have sent written confirmation to cancel the contract. Their contract did state you have 5 days to cancel. Women and elderly please be cautious when using this so called company!"

    - A.P, Mar 25, 2022

See All Google
4.7 (52)

Google Reviews

Contractor reviews from customers on Google

  • "This Philadelphia transplant business owner moved to Charlotte and was dumb enough to publicly slander the poor of this city in a public forum - under his business name no less - on Instagram saying those who live in a trailer should " move out to the middle of 'no-where' where they belong and let the working people with jobs move to the city to be closer to their jobs". He bases this on them being on 'welfare' and 'not working' and 'committing crimes'. - How many folks who are elderly, who are sick or alone or are American veterans live in a mobile home? It's all they can afford. Total bigot!"

    - G.G.

  • "I was extremely pleased within Steele Restoration, LLC. I thought that were very thorough in comparison to other roofing companies I have experienced in the past. I would most definitely recommend them. Very pleased with our finished product."

    - K.M.

  • "Went to home advisor to see out reputable companies to look at roof and get an estimate for soffit/decking replacement for my mother's home. Got a call from Joanne to set up an appt. for a representative to come an give us an estimate. He arrived on time and I explained what we were looking to repair. After his inspection he pointed out some portions of the roof needed repair as well. Without submitting an estimate requested my elderly mother to sign a contract. She expressed at that time we would be getting other estimates. Needless to say, he forwarded me an email with her e-signature that if approved by insurance she would be locked into a contract with this company. I immediately responded stating we did not agree with said contract. The next morning I contacted Joanne to express my concerns and she got combative and said a claim had already been submitted to the insurance company and hung up on me! We have contacted our insurance company to block any claims submitted by this company and have sent written confirmation to cancel the contract. Their contract did state you have 5 days to cancel. Women and elderly please be cautious when using this so called company!"

    - A.P.

  • "A piece of drip edge over the rake board on one side of the house came loose, dangling by one end. The soffit box next to the chimney had come completely loose. The roof flashing and some shingles were damaged when the chimney was leveled. We contacted several companies to make repairs. One came out and said he could do the work but never offered a quote on the repairs. He only talked about getting the entire roof replaced thru insurance due to weather damage. Greg with Steele Restoration came out. He actually climbed up on the roof and inspected the entire roof. He said that he did not believe insurance would pay for it due to no evidence of severe weather damage, even though the roof was 17 years old. Greg was prompt with giving a quote for the repairs. Because we had 2 different opinions, we contacted our insurance company and they brought out a licensed inspector. Without knowing what Greg had advised, the inspector concurred with Greg's findings. We then requested instead of just repairs to get a quote for the entire roof replacement, including removing an attic fan and installing a new ridge vent, as well as the repairs that needed to be done. We were impressed by the timeliness of Steel Restoration's response. A week after authorizing the work, a crew came out and performed the entire roof replacement and repairs that we had requested in just one day. I highly recommend this company for new roofs and/or roof repairs. Check this company out on the GAF official web site. He is certified as a Master Elite Roofer with GAF."

    - D.P.

  • "Steele Restoration did an excellent job and saw the whole process through from roof inspection, dealing with insurance company and repair/replacement of roof and gutters. Steele Restoration even had to walk me through the process of opening a case with the NC Department of Insurance to get the insurance company to fulfill what they originally had agreed upon and decided not to do. Steele Restoration treated me like family. They were on time, did the work they said they would do, cleaned up when done and worked with me on financial payment. I hopefully will not need roof or gutter repair from Mother Nature damage in the near future but if I did I will be calling on Steele Restoration without hesitation."

    - G.T.

  • "Chad was wonderful to work with. He put us at ease from the beginning inspection until they had completed the job. So glad to work with some one so knowledgeable and made you know he knew what he was doing. Experience with this company great 👍"

    - F.B.

  • "Greg and his team did a great job installing the half-round gutters in our house. The work looks great and functions well. They had more color options than the other companies I looked into. Well done."

    - B.O.

  • "Daniel Buchanan was especially helpful throughout the process. He was responsive & friendly! The crew was fast and even finished the job quickly despite a little rain. I would highly recommend this company based on our experience with Daniel & Steele."

    - A.C.

  • "We asked them to repair an overhang. It's been 5 month after giving them a deposit. No work done and we asked for our money back. Sitting on 2 months with nothing. It's a small enough amount that it's not worth getting a lawyer and they probably know it. Stay away from these scammers. Worst contractor we have used. Edit: Surprised? I can post the dates of all the emails. Often waiting over a week for a response. Being promised our money would be returned multiple times, that it was in the mail, etc. NOTHING happened till I posted this review, then all of a sudden we had a check a couple days later. Nice try, but you dropped the ball hard."

    - A.K.

  • "Greg and his team are very professional and they did a great job. He was on time and followed through with everything."

    - T.P.

  • "These guys were fantastic. Use them."

    - D.W.

  • "Greg, Joanne and crew were a pleasure to work with for my roof install. This is my second time using Steele Restoration and a great experience each time. Very thorough, punctual and easy to do business with. Would recommend for any roofing needs."

    - L.W.

  • "Steele provided excellent service. Scheduling, communication, quality of workmanship, cleanup, courtesy of workers and RESPECT for my property were all excellent. I highly recommend."

    - J.M.

  • "In March of 2021 our Concord neighborhood was hit by a hail storm. Roofing companies descended on the entire area like locust. We had the good fortune to meet Greg Steele and had him inspect our roof. He advised us that the roof was indeed damaged and in need of replacement. He worked directly with our insurance company and took care of all the details. Joanne in his office was really helpful in answering questions as they came up and was a great resource for us. His crew came out and did an outstanding job of replacing our roof. In the course of 1 day they ripped the old roof off and installed the new one. They did a great job of cleaning up after the job was done. About a week later his gutter crew showed up and replaced all the gutters and down spouts. They too did an outstanding job and went as far as to reattach the fascia boards that in some areas were coming loose from the rafters. All in all, his crews did a great job and we have received several compliments from our neighbors on how good the new roof and gutters look. We highly recommend Steele Restoration. They were on time, very professional and in every case went above and beyond our expectations."

    - J.E.

  • "Did a great job in replacing my roof because of the storm. Also helped with the insurance company."

    - L.P.

  • "Greg helped us at our previous home so it was a no brainer to reach out to him again for our new to us home. While he was quoting a few repairs, he climbed on the roof and fixed a few shingles. He was not going to charge us! It is so rare for someone to do something out of the kindness these days. We did pay him but I am sure it was not even close to what he would have charged. We are looking forward to seeing him in the future to fix our new to us home. Thanks Greg for being awesome and unexpected. The Rammacher's"

    - C.M.

  • "We have been needing siding on our house repaired and painted for quite some time. Steele Restoration did an excellent job repairing and painting our siding. Also, while inspecting our siding for the job, they also inspected our roof for us (we asked them too) and found that we could get a new roof installed, which they did. They performed above and beyond what we expected and will not hesitate contacting them again in the future if we need anything else done. Absolute excellent service!!"

    - J.K.

  • "Greg and team did a fantastic job completely replacing our roof. Quick to respond, left our yard spotless, and roof looks great!"

    - B.G.

  • "I needed existing gutters replaced; Greg (owner) from Steele Restoration was very responsive to my request for quote. He rearranged his schedule to come to my home since my work schedule left a very tight window for us to meet. After considering three other quotes, I decided to go with Steele - based on price and warranty; and I’m glad I did. The installation crew was punctual and professional. They met with me to address any pre-installation concerns I had and really listened to me. They completed the installation quickly and efficiently; taking extra care to ensure that my concerns were addressed and that I happy with the install. The inspected all of my facia board as they removed the old gutters. They cleaned up everything (taking away the old gutters) even addressed a minor flaw in a portion of my facia board that was not a part of the installation. A few days afterward, Greg came by to check with me and make sure that I was satisfied with the look, fit, and finish of the gutters (I was!). The quality, price, and excellent customer service is what makes me pleased to give them a 5 star rating."

    - M.S.

  • "They found the leak no one else could find. They came out immediately and gave a very fair estimate. They then repaired everything promptly and cleaned everything when finished Great job and easy to work with"

    - E.S.

  • "Greg has been fantastic to work with. He made the whole process seamless. He and crew were extremely professional, timely and delivered quality work. I highly recommend choosing Steele Restoration when looking for an excellent roofing and restoration company. Not only was Greg professional but was a pleasure to work with. Thank you to Greg and team for not only a beautiful new roof but for quality outstanding delivery and service!! We’ve definitely made a friendship through this whole process! Thanks again!"

    - J.A.

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4.9 (6)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Knowledgeable Contractor who went far beyond."

    - T. | Concord NC
    Jul 13, 2021

  • "Steele Restoraton people were very professional."

    - J. | Charlotte NC
    May 13, 2021

  • "Steele Restoration Roofing Contractor"

    - J. | Indian Land SC
    Mar 20, 2021

4.9 (6)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Knowledgeable Contractor who went far beyond."

    - T. | Concord NC

  • "Steele Restoraton people were very professional."

    - J. | Charlotte NC

  • "Steele Restoration Roofing Contractor"

    - J. | Indian Land SC

  • - T.T, | Charlotte NC

  • "Customer asked us not to share his/her review."

    - X.X, | Charlotte NC

  • "STEELE RESTORATION WAS VERY EASY TO WORK"

    - S.S, | Charlotte NC

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