Roof Serv LLC

Roof Serv LLC

Roof Serv LLC
3676 Suwanee Creek Ct, Suwanee GA, 30024 USA

Overview

About Us

We pride ourselves as the #1 roofing restoration company in Atlanta. Our roofing systems are always installed with GAF products - NO mismatching brands! That way you get to utilize the extended warranties that only a Master Elite contractor can provide!

At-A-Glance
Member Since:
6/3/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
5.0 (87)

Google Reviews

Contractor reviews from customers on Google

  • "I was extremely impressed with how easy Dominic made this process for us. He was able to get a full roof replacement and new gutter system paid for by our insurance. I will be using RoofServ for our rental properties and any other roofing issues we have!"

    - A.N, Apr 27, 2022

  • "Since our house's roof had been damaged for a long time, we had to have it re-roofed. It was a smooth process that a sales associate helped walked me through with my insurance and I am pleased with the results. The roof and interior look amazing!"

    - E.C, Apr 27, 2022

  • "I can't say enough positive things about RoofServ. From Jim who was my first in person contact with the company through the crew on installation day, all were pleasant, courteous, and professional. When they say that customer satisfaction is their top priority, they mean it! We now have a beautiful upgraded roof with a more efficient ventilation system. Big thanks to Jim for educating us on proper ventilation and how our home's system could be improved. Also, the clean up after project completion was comprehensive!!"

    - M.M, Apr 27, 2022

See All Google
5.0 (87)

Google Reviews

Contractor reviews from customers on Google

  • "I was extremely impressed with how easy Dominic made this process for us. He was able to get a full roof replacement and new gutter system paid for by our insurance. I will be using RoofServ for our rental properties and any other roofing issues we have!"

    - A.N.

  • "Since our house's roof had been damaged for a long time, we had to have it re-roofed. It was a smooth process that a sales associate helped walked me through with my insurance and I am pleased with the results. The roof and interior look amazing!"

    - E.C.

  • "I can't say enough positive things about RoofServ. From Jim who was my first in person contact with the company through the crew on installation day, all were pleasant, courteous, and professional. When they say that customer satisfaction is their top priority, they mean it! We now have a beautiful upgraded roof with a more efficient ventilation system. Big thanks to Jim for educating us on proper ventilation and how our home's system could be improved. Also, the clean up after project completion was comprehensive!!"

    - M.M.

  • "Roof repair done with quality workmanship. Great communication with office. Roof crew worked very efficiently! Highly professional, hard workers, left job site clean. Fair price, not the highest bid but not the lowest. Gutter crew also excellent as well. Would highly recommend RoofServ and use their services again!"

    - S.S.

  • "I would give 10 stars for this company if it was offered! Workers did incredible job from start to finish in very timely manner and with amazing cleanup. Extremely professional and responsive. I wish all companies offered this high level of customer service."

    - A.Z.

  • "Jesse Daniels did our roof and was very professional and prompt. He came almost immediately when we called him to do an inspection. Our insurance would not cover the roof to begin with but Roofserv was able to get it covered for us by their public adjuster Jason. The roof build was flawless with no issues, it was finished in a day and we were able to get the exact shingles we wanted. Everything looks great and we recommend them to anyone!"

    - B.B.

  • "We recently worked with Roofserv for our roof installation. We were helped during this by Jackson from Roofserv. He and his crew were absolutely great during the entire process from getting insurance to approve hail damage to the last shingle of our roof installation. They even replaced our damaged gutters for free and there was some damage during installation which was fixed without any cost and within a couple of days. Overall their customer service is awesome and the crew installs the r I would recommend you all to use Roofserv for your roofing needs.oof in a day and also do a great job in cleaning up."

    - T.B.

  • "Roofserv did an excellent job on my roof. They did great working with my insurance company and very well managing the roof replacement. The job was done in one day, clean up was great, very polite and efficient crew. No problems, excellent communications. The owners of this business went out of their way to make sure everything was done right."

    - T.S.

  • "I called out 5 different companies to give me quotes and Roofserv really stood out as an obvious choice. Tom and Chase took the time to sit down with me and explain that they were in the business to build me the best roof and working with my insurance company instead of trying to nickel and dime me for “upgrades” like some of the other companies I called. The peace of mind I get from the warranty they offer is more than worth the money."

    - K.K.

  • "Chase and Stephan oversaw our project and the experience was wonderful! Kept us updated throughout the entire process with detailed information and photos. The crew was great, clean up was excellent. Would highly recommend the team at Roofserv for your roofing needs."

    - T.M.

  • "We bought a home and the sellers went with Roofserv to replace the roof before closing. We closed after they finished. They were wonderful about making sure that everyone knew what was going on and explaining everything we were getting with the warranty. They worked with our schedule and finished on time so that we would not miss our closing date. Super grateful for Brandon Tom and Chase for the professionalism"

    - B.W.

  • "Their customer service is unbeatable. They made us feel like part of the family and were so refreshing to work with. I was amazed that they were able to do everything from taking off the old roof to installation and clean up in one day! They were meticulous about the cleanup and did a walk around with us to make sure we were satisfied with the everything. They provided a Project manager that responded immediately to inquiries. Chase was there to answer all of our initial questions, and work with farmers during the inspection. He stopped by during the build day to be sure things went well. Stephan was at the build site all day making sure everything was installed properly and the cleanup was spectacular. Top notch service and very professional. The new roof looks amazing !"

    - L

  • "I've used Roofserv twice and I couldn't be happier. They are so professional, they keep you informed and are upfront about the process and pricing, they provided detailed photos of the damage and their work looks great. Chase and Dominic also had excellent customer service. I highly recommend using this company."

    - T.H.

  • "The team at Roofserv was amazing! From Will, who covered the initial sales interaction to Tom and Carson who saw the project through, to the installers who did a great job putting on the new roof. They are professional, competitively priced and fast. Also, we were able to reach out to Will, Tom and/or Carson with any questions or concerns and get immediate responses! We recommend Roofserv to anyone who needs any roofing services done! Helen & Steve"

    - H.Y.

  • "These guys are amazing, especially Jesse. I live out of state and have a rental property in Gwinnett . Jesse was able to work directly with my insurance adjuster to get all the details needed to repair my roof after a hail storm. It's great to have that level of customer service when you are not in state to oversee projects yourselves. Really appreciate the quality of work and top notch customer service these guys offer. Highly recommend. Ask for Jesse"

    - M.H.

  • "I would like to thank Jesse and Chase for the awesome service my family received replacing our roof. They were early for every appointment and got the whole roof done in one day. They even came out the next day to make sure everything was cleaned up properly."

    - S.P.

  • "Roofserv recently did Roof Replacement for our home and their team (special thanks to Max and Jack) did a fantastic job from start to finish. From Roof inspection to Roof replacement, they walked us through every step of the process and worked closely with us and the insurance company in making sure that everything went smoothly. Their team basically took the stress out of the whole process and made it a real pleasant experience for us. Max and Jack were always a phone call away and handled our questions/concerns with utmost professionalism. Honesty and Integrity are hard to find in this line of business and we are glad that we found both in Roofserv. Highly recommend this company to anyone looking to replace/repair their roof!"

    - K.Y.

  • "I was very pleased with Roofserv's professionalism and honesty. Ethan came out and fixed my roof leaks and told me my roof was in overall good shape and saved me a lot of money. I will definitely recommend this company and will not hesitate to call on them again. Thank you, Roofserv."

    - E

  • "Brandon was excellent to work with and his crew did a great job on replacing my roof. He stayed on top of everything from start to finish and made sure I was completely satisfied with the work. I would highly recommend Brandon and RoofServ to anyone needing a new roof or repair done."

    - T.B.

  • "Unbelievable customer service! We thought our problem was so much worse than what it was but thanks to Ethan, he was able to quickly assess the issue and take care of it for us the very next day! They were referred to us by someone on our HOA group and now we see why!!"

    - V.G.

  • "We used RoofServ and they did an excellent job. Katherine Ward and Jesse Daniel were our project managers and they did a great job start to finish. They worked with our insurance company to make sure everything was taken care of in a professional manner."

    - J.M.

  • "Not many organizations of any type have the professionalism this company does. Especially not roofing companies, known for their scam artist. Brandon and Company will treat you fairly professionally and we'll give you a good bargain for your roof. I will use them again next time you should too"

    - M.S.

  • "The service I received from Jordan Petronella of Roofserv was exceptional. Right from the moment he inspected the roof until the roof was replaced, Jordan took ownership of the issue and he assured me that he would get my insurance to approve the claim. He made phone calls to the agent that was handling the claim and shared pictures to support his findings and eventually the claim was approved. Jordan is very professional and has a great deal of experience with great sense of ownership. I will definitely reccomend Roofserv to my friends. Excellent job, thanks again Jordan."

    - I.O.

  • "Tom and Brandon are the height of professionalism and treat each customer like you are their #1 priority. Our experience with them was excellent, and I would recommend them to anyone who needs work done on their roof. Their quality of work and communication is top notch. These guys will make you feel comfortable and know you are in good hands from start to finish!"

    - J.H.

  • "Roofserv is professional from start to finish for roof installation job. Tom McConnell is best project manager in communication for all the process. He is kind and honest. I am so satisfied with him and his company. I am highly recommend him and his company."

    - B.C.

  • "Super impressed with Roofserv and owner Tom McConnell. I had a small leak showing in my ceiling and he came out, walked on my roof (no drones which I think is great), saw the issue and fixed it immediately. He was here and done in 30 minutes for a very reasonable price. I would definitely call Roofserv again!"

    - S.N.

  • "I called in the evening and they were out the following morning for a minor shingle repair. The guys were great in diagnosing the real problem. Another roofing company had recommended replacing shingles. After looking at the issue-Brandon said that no replacement would be necessary- they had gone up to properly secure the shingle that had come loose due to poor installation and also took the time to do some extra preventative work to seal up some small nail pop/holes. They were prompt, professional, and trustworthy as they did not take advantage to price gouge me for the minor work that needed to be done."

    - S.K.

  • "Wonderful, refreshing experience dealing with this company from start to finish. Carson and James were great to work with. Carson performed an inspection and recorded hail damage then assisted with filing a claim on the spot with my insurance company which made filing a breeze. The roof was replaced in one day and the workmanship was A+++! I highly recommend this company, Carson, James and have shared with my friends and neighbors."

    - D.C.

Showing Page {PageNumber} of {TotalPages}
1.5 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Poor customer service and attitude"

    - P.V, | Cumming GA
    Aug 11, 2020

1.5 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Poor customer service and attitude"

    - P.V, | Cumming GA

Showing Page {PageNumber} of {TotalPages}

Installed Roofs Near You

Map