Quality First Home Improvement Inc
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Quality First Home Improvement Inc

Quality First Home Improvement Inc
485 Salmar Ave, Campbell CA, 95008 USA
CALL US

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
3/10/2011
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.3 (85)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Organize and clean"

    - E.M, | Fairfield CA
    Oct 5, 2021

  • "Solid and quick installation"

    - P.K, | Oakland CA
    Sep 14, 2021

  • "New roof."

    - P.W, | San Jose CA
    Sep 7, 2021

4.3 (85)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Organize and clean"

    - E.M, | Fairfield CA

  • "Solid and quick installation"

    - P.K, | Oakland CA

  • "New roof."

    - P.W, | San Jose CA

  • "Very professional. Answered all of our questions"

    - M.M, | San Jose CA

  • "Very professional.very pleased with the work."

    - C.P, | Pittsburg CA

  • "SEEMED KNOWLEDGEABLE"

    - J.S, | Benicia CA

  • "Customer asked us not to share his/her review."

    - X.X, | Vallejo CA

  • "Company did not live up to its name Quality First."

    - P.R, | Watsonville CA

  • - C.S, | Gilroy CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Jose CA

  • "EFFICIENT AND KNOWLEDGEABLE"

    - E.M, | Richmond CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Leandro CA

  • - E.R, | Livermore CA

  • "Not professional%2C but appeared to be knowledgeable"

    - M.S, | Union City CA

  • - E.D, | Vallejo CA

  • "QUICK & PROFESSIONAL"

    - L.T, | San Jose CA

  • - J.B, | Castro Valley CA

  • - A.B, | Concord CA

  • - H.M, | Vallejo CA

  • "I expected better result from a certified contractor"

    - M.T, | San Jose CA

  • - D.M, | Antioch CA

  • "PROFESSIONAL & KNOWLEDGEABLE"

    - T.H, | Vallejo CA

  • "Roofer and Gutter"

    - J.B, | Vallejo CA

  • "PROFESSIONAL IN ALL ASPECTS."

    - M.A, | Suisun City CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Leandro CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Jose CA

  • "Does not complete what is proposed."

    - L.D, | Vallejo CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Jose CA

  • "Courteous, Quick, Clean"

    - E.K, | Pittsburg CA

  • - B.R, | Vacaville CA

  • - S.G, | San Jose CA

  • "Worth waiting for"

    - D.B, | Vallejo CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Jose CA

  • "Customer asked us not to share his/her review."

    - X.X, | Sunnyvale CA

  • - W.S, | Oakland CA

  • - R.C, | Benicia CA

  • - S.G, | Hayward CA

  • "QUALITY FIRST"

    - R.C, | Campbell CA

  • - G.K, | Fairfield CA

  • - N.W, | South San Francisco CA

  • - P.K, | Vallejo CA

  • - R.P, | Campbell CA

  • - M.L, | Redwood City CA

  • - L.C, | Vallejo CA

  • - E.C, | Vallejo CA

  • - R.T, | Suisun City CA

  • "Professional and very Knowledgeable Contractor"

    - J.H, | Santa Rosa CA

  • "POOR QUALITY FIRST HOME IMPROVEMENT, INC"

    - G.T, | San Jose CA

  • "HE EXPLAINED VERY GOOD IN DETAIL"

    - C.C, | Napa CA

  • "Job well done"

    - S.M, | Richmond CA

  • "GOOD JOB."

    - P.L, | San Mateo CA

  • "DIFFICULTY WITH HONORING WARRANTY"

    - C.M, | Rodeo CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Jose CA

  • "met expectations."

    - E.B, | South San Francisco CA

  • "Customer asked us not to share his/her review."

    - X.X, | Fremont CA

  • "your outstanding assistance and promt service"

    - C.L, | Fremont CA

  • "EXCEEDED THEIR PROMISES FOR A GREAT JOB"

    - R.J, | San Jose CA

  • "will take care of any installation issue"

    - J.I, | Fremont CA

  • "Customer asked us not to share his/her review."

    - X.X, | Fremont CA

  • "perform with the needs of the customer in mind from start to finish"

    - K.R, | San Jose CA

  • "do good work"

    - A.C, | San Carlos CA

  • "Customer asked us not to share his/her review."

    - X.X, | Santa Clara CA

  • "are honest and professional throughout roofing process"

    - R.E, | Los Gatos CA

  • "MILD EXCELLENT WORK FAST AND VERY EFFICENT"

    - B.J, | San Jose CA

  • "EXTREMELY PROFESSIONAL AND DID A GREAT JOB"

    - E.P, | Milpitas CA

  • "were very good"

    - T.F, | Newark CA

  • "they said waht they would do and did it except for more comp;ete clean up they could have done a little better"

    - H.C, | Santa Clara CA

  • "care about there customers and delivering a quality service and product. Also, because they knew we had financial challenges they worked withus to get a funding plan that worked."

    - X.M, | Hayward CA

  • "did a good job"

    - G.G, | San Jose CA

  • "do the best job"

    - J.C, | Fremont CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Jose CA

  • "Customer asked us not to share his/her review."

    - X.X, | Santa Cruz CA

  • "did an excatly what i was promised they were all professionals and all work done on time"

    - F.G, | Union City CA

  • - T.U, | Sunnyvale CA

  • "did the job as promised with skill and professionalism"

    - R.G, | Kingsburg CA

  • "are great at their job and will do the job in a timely manner"

    - C.P, | Reedley CA

  • "have outstanding products they work fast roof was completed in 1 1/2 days"

    - M.S, | Fremont CA

  • - J.B, | Hanford CA

  • - V.O, | San Jose CA

  • "Because everything was not performed the way I was told, I would not automatically recommend Quality First. If asked, I would tell someone that, yes, Quality does good work but the people they have working for them need more customer service training. When they promise something, the customer needs to strongly state they expect Quality to follow through."

    - R.K, | Milpitas CA

  • "yes"

    - R.P, | Gilroy CA

  • "knew what they were doing"

    - W.S, | Sunnyvale CA

  • "Customer asked us not to share his/her review."

    - X.X, | San Jose CA

  • "Saw to my needs and respected my opinions."

    - B.B, | San Jose CA

  • "DO QUALITY WORK"

    - J.B, | Sunnyvale CA

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Google
4.6 (159)

Google Reviews

Contractor reviews from customers on Google

  • "Ed Millet was great. Never felt any pressure to commit on the first visit. He explained everything very thoroughly and answered all my questions."

    - C.F, Aug 4, 2021

  • "Branko was great. We felt he was very honest and trustworthy at helping us figure out if we could get a solar battery and do a small paint job. We can’t use their services at this time, but we will definitely call them back when we are ready."

    - G.B, Aug 3, 2021

  • "Ed was very friendly and knowledgeable. He did a great job of explaining things and how they work."

    - A.M, Jul 18, 2021

See All Google
4.6 (159)

Google Reviews

Contractor reviews from customers on Google

  • "Ed Millet was great. Never felt any pressure to commit on the first visit. He explained everything very thoroughly and answered all my questions."

    - C.F.

  • "Branko was great. We felt he was very honest and trustworthy at helping us figure out if we could get a solar battery and do a small paint job. We can’t use their services at this time, but we will definitely call them back when we are ready."

    - G.B.

  • "Ed was very friendly and knowledgeable. He did a great job of explaining things and how they work."

    - A.M.

  • "Ed Millett was great, very polite, knowledgeable, and wonderful to talk too. He took his time and explained everything very well so that I could understand the difference of the quality and service they provide. The overall experience with Ed was comfortable and pleasant."

    - C.Z.

  • "Ed Millet came across as honest, friendly, and reasonable. I truly believe we lucked out in getting him a sales representative. I don’t know anything about solar. Ed took his time and educated us on the industry. He is an outstanding salesman. Thanks Ed! Looking forward to getting our panels installed."

    - A.A.

  • "I enjoyed Joe's presentation about his company and the knowledge sharing of text cote. He was very professional and knowledgeable about the product he is selling. He explained things and the process very clearly. I definitely highly recommend you reach out to Joe if you are interested in his company's product! I really like their tex cote!"

    - M.W.

  • "Joe Hielman was very knowledgeable about his presentation on roofing and solar system. He presented his company very well with great attitude and very well articulated. Quality First is very lucky to have such a remarkable and talented young man. He makes it easy for us to call him back ones we’re better situated."

    - C.A.

  • "Super easy process. Always responsive and on-time. Sales rep (Joe) was so easy to work with, explained things fully, and was not pushy. Really enjoy working with these guys."

    - D.S.

  • "Joe was awesome and gave me a great quote for the LG solar system. He patiently answered my numerous questions and was overall extremely professional. Great guy!"

    - A.S.

  • "Ed came by to explain all the details of the solar panel package from Quality First Home Improvement and it was a great experience. Ed is very knowledgeable and explained everything very clearly and answered all my questions. It is very clear to me that they have a very high quality product and a great team doing the work."

    - P.G.

  • "Ed Millet was very knowledgeable and familiar with variants of work that company does. I was impressed by the details of the work that he still remembered with the previous owner of our house. I am so glad that he gave a thorough step thru how we are going to take care of our solar project! Also, best thing that he was not pushy like other salesman! I hope to get to work with Ed soon I clear few items from my side. Thank you Ed!"

    - M.P.

  • "Frank and Kyle represent Quality First very well. They are very personable and knowledgeable. Without resorting to pressuring sales techniques they provided a reasonable cost estimate for a painting project to be done. If I decide to get the work done, Quality First will definitely be considered."

    - T.R.

  • "Frank and Joe were a pleasure to work with. They arrived on time, were incredibly professional, answered all my questions proving thorough explanations, and were very efficient with regard to the appointment time and all the information covered in their presentation. A real delight to meet with."

    - D.C.

  • "Joe was out today for estimating backyard concrete job at my house. He did a thorough job with explaining his company and their work cred, and proceeded to do a thorough jjob measuring, explaining the options and then generating me a few different quotes. Very impressed so far!"

    - K.D.

  • "Thoroughly enjoyed talking to Joe. Very professional. Great presentation. Joe took the time to explain and answered all my questions. I would highly recommend anyone who is in the market for solar to consult with Joe."

    - H.D.

  • "at the quote stage so far. Joe came out today and did a great job. very easy to talk to and personable. clear information. Joe has definitely instilled confidence in his product and company."

    - J.W.

  • "A salesperson came by my house and did a sales pitch in the middle of the day. I avoid any company that resorts to these solicitation practices on principle, but this person was NOT wearing a mask during a pandemic. Says a lot about the company. Can't comment on their work but I'll avoid them and I'd advise everyone to avoid them as well. Seems like there are multiple branches of this company and I'm reviewing this one since it is closest to my house. If it isn't this business I'll delete the review."

    - B.J.

  • "Very good customer service & pleasant & interactive sales person Joe, who spent time going over everything with me. I’m still in construction mode, so I had to wait on the doors & windows but the company has excellent employees."

    - I.C.

  • "Roof Replacement Avoid this business. They did a bait & switch on us, then tried to convince us that the lesser quality materials used were of equal or better quality. I explained to them that we agreed to premium quality materials at a premium price. They delivered and installed a lesser quality material. When I called them on it, several of their staff tried to convince me that the lesser quality material was just as good. Four people from their office came over to my house to explain to us that we got what we agreed too. They presented the original contract that we had signed to show that we agreed to a lesser quality material. I then presented my copy of the contract. My copy of the contract no longer matches the original contract. They had altered the original contract without our knowledge or permission to reflect a lesser quality material. I asked them to lower the overall cost to reflect the lesser quality material that they had already installed on my house. They refused to lower the price, so I had them remove the entire roof for a second time and start over again with material that I agreed upon first. Additionally, no inspections were made and no permit was taken out until I called them on not pulling a permit. The job was completed and then a blank permit was delivered to my house. As of this writing, no city inspector has inspected the already completed job. I have already filed formal complaints with both the Better Business Bureau and the Calif. State contractors licensing board. Photo #1 This is the type of plywood that we paid for. Imported from Canada Photo #2 This is the material that was delivered and installed."

    - B.S.

  • "Ed Millett came to our house today to give us a no pressure quote for installing Solar after Chris stopped by our house over the weekend to introduce Quality First and we were so impressed. Both Chris and Ed made an amazing first impression and were extremely helpful and personable. Ed took his time to walk us through what it would look like if we were to go with them and explained the entire process in such simple terms. He was extremely knowledgeable on Solar and the installation process and answered all of our questions with such ease. We haven’t made a decision yet but if we decide to move forward with Solar, we will definitely call Ed at Quality First!"

    - P.S.

  • "Ed was great. He listened to what we wanted, gave us suggestions, and even new ideas. He was also very respectful of our home, property, and past projects."

    - C.B.

  • "Worst company I have ever worked with! My husband wanted to install solar panels with them, and they talked us into paying $5,000 dollars more to cover our well , but it never covered the electrical needs of the well. When we complained about that, and a leak in the roof as a result of the installation process, they never returned our calls. Even though they assured us they would fix any problems with the roof as a result of their work, they are now claiming it is not their problem. We are going to have to sue them to get them to get them to meet their responsibilities. There are many reputable solar companied out there - do not go with this one!!"

    - E.F.

  • "Joe and Ed went above and beyond when it came to establishing an honest and respectable reputation. They Completely exceeded my expectations of how door measurement would go. Highly recommend"

    - S.L.

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