Quality First Home Improvement Inc

May 14, 2022

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"My roof was shaking and full of weird holes. They replaced them with new shingles and now especially with the palm trees in California I don't know if I can really say that they did a bad job."

Mar 4, 2022

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"I am exploring solar installations to our house and Mike was very kind in explaining all the options available and different ways to pay for it."

Jan 23, 2022

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"We just had our old driveway removed and replaced. Every aspect of the job went as planed and was completed in less than two days as promised. Joe Heilman and Kevin Leathers from Quality First handled all the details of the job, including working with any sub-contractors etc.We are very happy customers."

Jan 20, 2022

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"Quality First did a great job with installing the roof and solar panels. Joe in San Jose was particularly helpful with explaining everything and always being available for questions, and he has been great at following up even after the work was done. Very satisfied!"

Dec 29, 2021

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"Ed was very helpful and courteous in helping understand my options."

Oct 12, 2021

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"Quality first did a great job installing our sliding glass door, we worked with Joe and he was very knowledgeable. He came by after the job was done to make sure the installation went well :)"

Oct 8, 2021

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"Kylle was very knowledgeable with our solar panel process and questions. For all of your solar needs, see Kylle at Quality First!"

Oct 7, 2021

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"Construction of my project has not started, waiting on permits. The team in charge has been extremely helpful and informative. I have no doubt, that my project is in good hands. If I am able to review, after the work is completed, I will do so, good or bad."

Sep 30, 2021

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"Ed was very patient in answering all the questions and walked us through different types of doors and windows that can be installed. He also gave us our time and did not insist on arriving at a decision the same day which was great. Danny also gave us some insights into quality first which were good to know."

Aug 27, 2021

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"Great review of the product and excellent walkthrough of all the variables involved in performing comparative analysis between utilities vs solar"

Aug 4, 2021

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"Ed Millet was great. Never felt any pressure to commit on the first visit. He explained everything very thoroughly and answered all my questions."

Aug 3, 2021

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"Branko was great. We felt he was very honest and trustworthy at helping us figure out if we could get a solar battery and do a small paint job. We can’t use their services at this time, but we will definitely call them back when we are ready."

Jul 18, 2021

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"Ed was very friendly and knowledgeable. He did a great job of explaining things and how they work."

May 30, 2021

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"Ed Millett was great, very polite, knowledgeable, and wonderful to talk too. He took his time and explained everything very well so that I could understand the difference of the quality and service they provide. The overall experience with Ed was comfortable and pleasant."

May 26, 2021

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"Ed Millet came across as honest, friendly, and reasonable. I truly believe we lucked out in getting him a sales representative. I don’t know anything about solar. Ed took his time and educated us on the industry. He is an outstanding salesman. Thanks Ed! Looking forward to getting our panels installed."

Apr 11, 2021

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"I enjoyed Joe's presentation about his company and the knowledge sharing of text cote. He was very professional and knowledgeable about the product he is selling. He explained things and the process very clearly. I definitely highly recommend you reach out to Joe if you are interested in his company's product! I really like their tex cote!"

Apr 3, 2021

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"Joe Hielman was very knowledgeable about his presentation on roofing and solar system. He presented his company very well with great attitude and very well articulated. Quality First is very lucky to have such a remarkable and talented young man. He makes it easy for us to call him back ones we’re better situated."

Mar 28, 2021

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"Super easy process. Always responsive and on-time. Sales rep (Joe) was so easy to work with, explained things fully, and was not pushy. Really enjoy working with these guys."

Mar 5, 2021

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"Joe was awesome and gave me a great quote for the LG solar system. He patiently answered my numerous questions and was overall extremely professional. Great guy!"

Mar 4, 2021

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"Ed came by to explain all the details of the solar panel package from Quality First Home Improvement and it was a great experience. Ed is very knowledgeable and explained everything very clearly and answered all my questions. It is very clear to me that they have a very high quality product and a great team doing the work."

Mar 2, 2021

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"Ed Millet was very knowledgeable and familiar with variants of work that company does. I was impressed by the details of the work that he still remembered with the previous owner of our house. I am so glad that he gave a thorough step thru how we are going to take care of our solar project! Also, best thing that he was not pushy like other salesman! I hope to get to work with Ed soon I clear few items from my side. Thank you Ed!"

Feb 28, 2021

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"Frank and Kyle represent Quality First very well. They are very personable and knowledgeable. Without resorting to pressuring sales techniques they provided a reasonable cost estimate for a painting project to be done. If I decide to get the work done, Quality First will definitely be considered."

Feb 9, 2021

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"Frank and Joe were a pleasure to work with. They arrived on time, were incredibly professional, answered all my questions proving thorough explanations, and were very efficient with regard to the appointment time and all the information covered in their presentation. A real delight to meet with."

Feb 6, 2021

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"Joe was out today for estimating backyard concrete job at my house. He did a thorough job with explaining his company and their work cred, and proceeded to do a thorough jjob measuring, explaining the options and then generating me a few different quotes. Very impressed so far!"

Feb 4, 2021

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"Thoroughly enjoyed talking to Joe. Very professional. Great presentation. Joe took the time to explain and answered all my questions. I would highly recommend anyone who is in the market for solar to consult with Joe."

Jan 18, 2021

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"at the quote stage so far. Joe came out today and did a great job. very easy to talk to and personable. clear information. Joe has definitely instilled confidence in his product and company."

Dec 14, 2020

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"A salesperson came by my house and did a sales pitch in the middle of the day. I avoid any company that resorts to these solicitation practices on principle, but this person was NOT wearing a mask during a pandemic. Says a lot about the company. Can't comment on their work but I'll avoid them and I'd advise everyone to avoid them as well. Seems like there are multiple branches of this company and I'm reviewing this one since it is closest to my house. If it isn't this business I'll delete the review."

Dec 8, 2020

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"Very good customer service & pleasant & interactive sales person Joe, who spent time going over everything with me. I’m still in construction mode, so I had to wait on the doors & windows but the company has excellent employees."

Dec 2, 2020

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"Roof Replacement Avoid this business. They did a bait & switch on us, then tried to convince us that the lesser quality materials used were of equal or better quality. I explained to them that we agreed to premium quality materials at a premium price. They delivered and installed a lesser quality material. When I called them on it, several of their staff tried to convince me that the lesser quality material was just as good. Four people from their office came over to my house to explain to us that we got what we agreed too. They presented the original contract that we had signed to show that we agreed to a lesser quality material. I then presented my copy of the contract. My copy of the contract no longer matches the original contract. They had altered the original contract without our knowledge or permission to reflect a lesser quality material. I asked them to lower the overall cost to reflect the lesser quality material that they had already installed on my house. They refused to lower the price, so I had them remove the entire roof for a second time and start over again with material that I agreed upon first. Additionally, no inspections were made and no permit was taken out until I called them on not pulling a permit. The job was completed and then a blank permit was delivered to my house. As of this writing, no city inspector has inspected the already completed job. I have already filed formal complaints with both the Better Business Bureau and the Calif. State contractors licensing board. Photo #1 This is the type of plywood that we paid for. Imported from Canada Photo #2 This is the material that was delivered and installed."

Nov 1, 2020

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"Ed Millett came to our house today to give us a no pressure quote for installing Solar after Chris stopped by our house over the weekend to introduce Quality First and we were so impressed. Both Chris and Ed made an amazing first impression and were extremely helpful and personable. Ed took his time to walk us through what it would look like if we were to go with them and explained the entire process in such simple terms. He was extremely knowledgeable on Solar and the installation process and answered all of our questions with such ease. We haven’t made a decision yet but if we decide to move forward with Solar, we will definitely call Ed at Quality First!"

Oct 11, 2020

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"Ed was great. He listened to what we wanted, gave us suggestions, and even new ideas. He was also very respectful of our home, property, and past projects."

Sep 26, 2020

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"Worst company I have ever worked with! My husband wanted to install solar panels with them, and they talked us into paying $5,000 dollars more to cover our well , but it never covered the electrical needs of the well. When we complained about that, and a leak in the roof as a result of the installation process, they never returned our calls. Even though they assured us they would fix any problems with the roof as a result of their work, they are now claiming it is not their problem. We are going to have to sue them to get them to get them to meet their responsibilities. There are many reputable solar companied out there - do not go with this one!!"

Aug 26, 2020

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"Joe and Ed went above and beyond when it came to establishing an honest and respectable reputation. They Completely exceeded my expectations of how door measurement would go. Highly recommend"

Oct 5, 2021

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"Organize and clean"

Sep 14, 2021

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"Solid and quick installation"

Sep 7, 2021

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"New roof."

Jul 21, 2021

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"Very professional. Answered all of our questions"

Jul 20, 2021

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"Very professional.very pleased with the work."

Jul 15, 2021

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"SEEMED KNOWLEDGEABLE"

May 14, 2021

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"Customer asked us not to share his/her review."

May 10, 2021

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"Company did not live up to its name Quality First."

Mar 18, 2021

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Jan 20, 2021

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"Customer asked us not to share his/her review."

Dec 31, 2020

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"EFFICIENT AND KNOWLEDGEABLE"

Dec 18, 2020

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"Customer asked us not to share his/her review."

Jul 31, 2020

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Jul 23, 2020

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"Not professional%2C but appeared to be knowledgeable"

Jun 5, 2020

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May 25, 2020

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"QUICK & PROFESSIONAL"

Oct 4, 2019

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May 14, 2019

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Aug 31, 2018

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Aug 7, 2018

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"I expected better result from a certified contractor"

May 25, 2018

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May 21, 2018

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"PROFESSIONAL & KNOWLEDGEABLE"

Mar 6, 2018

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"Roofer and Gutter"

Dec 12, 2017

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"PROFESSIONAL IN ALL ASPECTS."

Oct 12, 2017

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"Customer asked us not to share his/her review."

Sep 29, 2017

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"Customer asked us not to share his/her review."

Sep 9, 2017

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"Does not complete what is proposed."

Aug 25, 2017

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"Customer asked us not to share his/her review."

Aug 16, 2017

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"Courteous, Quick, Clean"

Jul 21, 2017

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Jun 26, 2017

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Jun 1, 2017

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"Worth waiting for"

May 15, 2017

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"Customer asked us not to share his/her review."

Apr 3, 2017

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"Customer asked us not to share his/her review."

Feb 17, 2017

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Jan 31, 2017

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Jan 27, 2017

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Jan 18, 2017

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"QUALITY FIRST"

Dec 20, 2016

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Sep 25, 2016

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Sep 14, 2016

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Sep 11, 2016

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Aug 6, 2016

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Jul 20, 2016

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Jun 16, 2016

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May 25, 2016

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May 15, 2016

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"Professional and very Knowledgeable Contractor"

Apr 13, 2016

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"POOR QUALITY FIRST HOME IMPROVEMENT, INC"

Apr 6, 2016

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"HE EXPLAINED VERY GOOD IN DETAIL"

Apr 4, 2016

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"Job well done"

Mar 6, 2016

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"GOOD JOB."

Mar 15, 2015

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"DIFFICULTY WITH HONORING WARRANTY"

Dec 4, 2013

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"Customer asked us not to share his/her review."

Oct 16, 2013

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"met expectations."

Aug 30, 2013

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"Customer asked us not to share his/her review."

Aug 23, 2013

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"your outstanding assistance and promt service"

May 3, 2013

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"EXCEEDED THEIR PROMISES FOR A GREAT JOB"

Mar 18, 2013

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"will take care of any installation issue"

Mar 14, 2013

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"Customer asked us not to share his/her review."

Feb 23, 2013

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"perform with the needs of the customer in mind from start to finish"

Feb 13, 2013

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"do good work"

Feb 5, 2013

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"Customer asked us not to share his/her review."

Dec 13, 2012

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"are honest and professional throughout roofing process"

Dec 10, 2012

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"MILD EXCELLENT WORK FAST AND VERY EFFICENT"

Nov 19, 2012

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"EXTREMELY PROFESSIONAL AND DID A GREAT JOB"

May 9, 2012

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"were very good"

Apr 14, 2012

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"they said waht they would do and did it except for more comp;ete clean up they could have done a little better"

Apr 12, 2012

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"care about there customers and delivering a quality service and product. Also, because they knew we had financial challenges they worked withus to get a funding plan that worked."

Nov 11, 2011

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"did a good job"

Oct 30, 2011

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"do the best job"

Sep 7, 2011

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"Customer asked us not to share his/her review."

Aug 26, 2011

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"Customer asked us not to share his/her review."

Aug 13, 2011

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"did an excatly what i was promised they were all professionals and all work done on time"

Aug 4, 2011

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Jun 24, 2011

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"did the job as promised with skill and professionalism"

Jun 17, 2011

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"are great at their job and will do the job in a timely manner"

Jun 17, 2011

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"have outstanding products they work fast roof was completed in 1 1/2 days"

May 27, 2011

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May 13, 2011

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Apr 15, 2011

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"Because everything was not performed the way I was told, I would not automatically recommend Quality First. If asked, I would tell someone that, yes, Quality does good work but the people they have working for them need more customer service training. When they promise something, the customer needs to strongly state they expect Quality to follow through."

Apr 5, 2011

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"yes"

Apr 5, 2011

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"knew what they were doing"

Apr 1, 2011

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"Customer asked us not to share his/her review."

Mar 22, 2011

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"Saw to my needs and respected my opinions."

Mar 16, 2011

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"DO QUALITY WORK"