Platinum Roofing LLC

Platinum Roofing LLC

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Platinum Roofing LLC
3400 Stanford Dr NE, Albuquerque NM, 87107 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
7/16/2019
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.7 (17)

Google Reviews

Contractor reviews from customers on Google

  • "We were extremely happy with Platinum Roof! We had a roof replaced at another home by a different roofing company about 2 months ago. The other company was a disaster. We were very concerned about having to deal with another roof replacement, but Jeff Cummings came out and inspected our roof and he told us we had hail damage. I contacted our insurance company, the adjustor confirmed what Jeff had told us. Jeff had a crew out within a few days. They only took 2 and 1/2 days to complete the job. They took care to keep the area clean. They laid tarps around the entire perimeter of the house, and they cleaned up at the end of each work day! Wow, what a difference from the other roofing company. I wish we would have known about Platinum Roofing for our other home. I have already given 2 people Jeff"s bane and number. I strongly recommend Platinum Roofing! They are professional, respectful of your property, and they are timely. I could go on, but I hope I've made clear how impressed we are with this roofing company."

    - B.H, Jul 5, 2021

  • "Thank you all for your hard work and professionalism from the beginning of this project to the end. I had been plagued with bad roofing experiences and it was great to see how a job should be done. You showed up on time or even before I would have expected you and there did not appear to be a rush to get out earlier. You were the only Company that provided me with a detailed invoice, payment options and an explanation of what needed to be done. The warranty on materials and workmanship was defined...another selling point for the type of roof and price point. Thank you all for a job well done!"

    - K.L, Apr 16, 2021

  • "Jeff managed the entire process from the first consultation to the follow up after installation. Platinum Roofing completed the job with very little disruption to our family. The crew was professional and courteous. They worked safely and kept our property clean. I am very happy with Platinum Roofing and would recommend to family and friends."

    - E.G, Apr 6, 2021

See All Google
4.7 (17)

Google Reviews

Contractor reviews from customers on Google

  • "We were extremely happy with Platinum Roof! We had a roof replaced at another home by a different roofing company about 2 months ago. The other company was a disaster. We were very concerned about having to deal with another roof replacement, but Jeff Cummings came out and inspected our roof and he told us we had hail damage. I contacted our insurance company, the adjustor confirmed what Jeff had told us. Jeff had a crew out within a few days. They only took 2 and 1/2 days to complete the job. They took care to keep the area clean. They laid tarps around the entire perimeter of the house, and they cleaned up at the end of each work day! Wow, what a difference from the other roofing company. I wish we would have known about Platinum Roofing for our other home. I have already given 2 people Jeff"s bane and number. I strongly recommend Platinum Roofing! They are professional, respectful of your property, and they are timely. I could go on, but I hope I've made clear how impressed we are with this roofing company."

    - B.H.

  • "Thank you all for your hard work and professionalism from the beginning of this project to the end. I had been plagued with bad roofing experiences and it was great to see how a job should be done. You showed up on time or even before I would have expected you and there did not appear to be a rush to get out earlier. You were the only Company that provided me with a detailed invoice, payment options and an explanation of what needed to be done. The warranty on materials and workmanship was defined...another selling point for the type of roof and price point. Thank you all for a job well done!"

    - K.L.

  • "Jeff managed the entire process from the first consultation to the follow up after installation. Platinum Roofing completed the job with very little disruption to our family. The crew was professional and courteous. They worked safely and kept our property clean. I am very happy with Platinum Roofing and would recommend to family and friends."

    - E.G.

  • "These guys replaced the roof on my house in Austin in preparation for selling. They were quick and professional and they kept me updated about what was going on every step of the way. My roof looked absolutely fantastic when it was done, and it made a huge difference in the pictures we used for our listing. I definitely recommend them!"

    - E.W.

  • "Platinum Roofing did an extraordinarily good job in replacing my roof, and in assisting me to obtain the necessary documentation and inspections required for my home owners insurance to cover the cost of the work. The roof is very attractive and professionally installed in an efficient manner. Jeff, the executive officer, saw to every aspect of the job and did such a great job that I have recommended the company to several friends and relatives."

    - R.C.

  • "Very informative, patient and professional. Excellent work and left our yard very clean afterwards. Highly recommended 👌"

    - S.T.

  • - K.C.

  • "My roof looks fantastic. The process was a lot easier than I thought. They did the inspection that only took about 20 minutes. They helped me through the insurance process which was a lot easier than I thought it would be. I got a $14,000 dollar roof and it only cost me my deductible which was $500 dollars. Great professional experience."

    - R.R.

  • "Jeff did a great job on my roof! Looks great, no leaks, super professional & a nice guy. Plus he was able to get the insurance to cover the entire cost."

    - K.C.

  • "Platinum Roofing made a good impression initially, but by the time the job was complete, we realized we had made a mistake in choosing them to do our roof. They are friendly and have a good sales pitch, but we feel like they do not take pride in their work and the quality of the finished product is poor. To begin with, they told us that they would put everything back the way they found it, but after they were finished with the roof, we discovered that the air conditioner had not been repositioned to mate with the duct and the wiring had not been reconnected. They had even covered the wiring from the house with TPO. When we called them back out to do it right, the only thing they did was punch a non-flashed ragged hole in the TPO, pulled the wires through, and stuffed them all in the junction box (not connecting the wires, not mounting the box, and not even closing the box). They did nothing to position the unit correctly. This lack of work ethic caused us to take a closer look at their work and in doing so, several loose, cold welds were found. We called the owner to show him what they had done with the air conditioner and to point out the cold welds. We agreed that we would reinstall the A/C ourselves so that it would be done correctly, and he assured us that he would send his guys to inspect all the seams and reweld any cold welds. He later assured us he had come out (we did not see him) and had “triple checked” all of the work and that it was a “good roof.” Two days later, during the ceiling drywall repair, we discovered that they had installed the roof over bad sections of decking. We had specifically requested that they not do this during the initial inspection, and they assured us they would not ever install a new roof over bad decking. This is exactly what they did. Even worse, we discovered that the roof was still leaking. We had to put the drywall company on hold, and they had to rearrange their schedule. This time, several other cold welds were found, as well as a fairly large puncture that was causing the leak. This was two days after the owner supposedly triple checked everything. From the ridiculous amount of caulking slopped everywhere to the excessive damage to the stucco on the parapet wall during removal, their work just seems rushed, careless, and sloppy. Everything about the process and the finished product has left us with little confidence that our roof will not leak in the future. We would not use this company if we could do it again and we would not recommend them to anyone else."

    - A.S.

  • "Jeff asked me to write him a review which I was more than happy to do. He has done two of my roofs now (home and rental property). Most recently I had shingles blown off and I called him for a repair. He was able to replace the entire roof by working with my insurance company and all I had to pay was the deductible. The workmanship is great. I have never had any problems. I can't recommend him and Platinum enough."

    - E.D.

  • "Jeff did a great job on my roof! Looks great, no leaks, super professional & a nice guy. Plus he was able to get the insurance to cover the entire cost."

    - K.C.

  • "Very professional company. Highly experienced in the roofing business, especially when dealing with insurance claims. Quick and efficient and quality workmanship"

    - R.I.

  • - J.G.

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