Heartland Roofing & Construction Inc

Apr 23, 2022

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"From start to finish, Heartland Roofing demonstrated the highest level of professionalism and expertise. Everyone on the team was extremely responsive to our needs and were experts at their trades. The installers stayed until past 7 p.m. the first day, in order to ensure that every place they had removed old roofing was covered with new shingles and protected from any exposure to inclement weather. The carpenter was excellent as was the project manager. Office staff is also professional, responsive and caring. Absolutely, without reservations, would recommend Heartland for your roofing needs. Thank you Heartland Roofing!!!"

Apr 21, 2022

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"I called Chris and Heartland Roofing upon watching them work at a neighbors house. They do quality work and truly cared about my experience with their company. Communication was stellar, installation was excellent as well as clean up. They are a 'top notch" company from start to finish and I will never call anyone else for my roofing issues. Thank you all for doing a great job!"

Apr 21, 2022

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"From the first time I called, they were professional. I had to wait about 4 weeks to get scheduled for the install because they were busy but that's not a negative mark on them. They arrived on time the day of the installation and cleaned up the debris as they were never there. Great service and communication. Recommend them to everyone who needs a new roof."

Apr 2, 2022

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"I was a little disappointed in the reviews of the contractors my insurance company recommended. Fornutately 2 of my neighbors and one of my friends had used Heartland and were very pleased with them. They were timely, responsive and I believe did a very good job. The roof was finished about 10 days ago and it appears to be very well done."

Mar 8, 2022

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"Update as of 3/8/22: Rarely have I experienced the level of customer service that the team at Heartland Roofing has provided. Immediately after I posted those pics of nails I found, Chris responded and had his team come out to go through and pick them up. In addition, there have been other small, minor fixes that we've needed (associated with the gutters), and Chris, Jeremy & team have been incredibly responsive to ensure we're 100% satisfied. They're personable, professional, and go above and beyond to make sure we're happy with the work they've done. They do what they say they're going to do, and do it with a genuine handshake and a smile. And that means everything. Thanks Chris, thanks Jeremy and Heartland team! -sal Pros: clear, straightforward contract and sales process. Roof looks great, was completed in 2 days, crew worked fast, foreman was onsite often enough to answer questions. Cons: disappointed in clean up, both on the actual roof and the yard. I’ve only scoured a small part of the backyard and have found what you see in the pics. Larger portion is what I’ve found so far in backyard, smaller portion of nails & debris I found on the completed roof. I understand the difficulty in finding every single nail in the yard. But what I’ve found so far (haven’t checked sides or front yard) seems excessive. Trying my best to remain objective, because Chris, Jeremy, and the office staff have been friendly and responsive. But the safety of my family has been somewhat compromised because my kids love being barefoot out in the yard. Now they can’t, because the risk of stepping on a nail has increased significantly. We’ll do our best to pick up every wayward nail. I’ve since gone to the hardware store to buy a magnet on wheels. But with the number of nails we’re finding, it seems like there’s no way we’ll find every single one given the leaves and layout of our yard. I wish it weren’t the case, but I needed to provide this feedback nonetheless. All that said, we’re blessed to have a new roof. Merry Christmas and Happy New Year!"

Feb 22, 2022

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"We lost a number of shingles due to a windstorm in Nov 2019. We called Heartland Roofing and Mr. Chris Guinn returned our call promptly. He surveyed the damage, gave us an estimate that we approved and his crew replaced the wind blown shingles within the week. Fast forward to Jan 2022 when we lost additional shingles during a strong winter storm. We called Heartland Roofing and Mr. Chris Guinn responded very quickly to assess the new damage. We asked for an estimate to replace the roof and he provided us with an estimate within the hour. We signed the contract at that time. A Heartland Roofing crew responded that day and installed temporary material to protect the areas on the roof from any additional damage. One month later materials were ordered and delivered on a Friday. On the following Monday an 8-member Heartland Roofing Crew arrived to replace our roof. The crew started work at 7:30 AM. They removed the old roof shingles and old vents and completely installed the new shingles and vents by 4:30 PM. During installation of the new roof Heartland Roofing crew members maintained a clean space around the house. Work Ethic: Exceptional. Good Value for a quality product: Yes. The crew was very respectful of our property and our neighbor's properties. I am embarrassed to write that they left my yard neater then when they arrived to begin the work. They walked the yard around the house twice with their magnets. The roof replacement by Heartland Roofing and Construction was a precision operation from beginning to end--they knew what to do and they did it. Thank you Heartland Roofing."

Feb 19, 2022

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"This is a very professional organization. From the time we met with Chris we knew this was the company we'd select to replace our roof. He answered all of our questions, was very responsive, and had a terrific crew. Jeremy, the crew lead, was the best - always on time, stayed in touch, followed up on a couple of items we had questions about and made sure his hard-working crew did a great clean up job. And Melissa in the office always responded quickly to our calls. We highly recommend Heartland Roofing!!"

Jan 26, 2022

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"Heartland roofing was great to works with. Chris made sure we got the best roof for the best price. The installation team was quick and professional. Now I have a great roof that I won’t have to worry about for the rest of my life."

Dec 22, 2021

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"Pros: clear, straightforward contract and sales process. Roof looks great, was completed in 2 days, crew worked fast, foreman was onsite often enough to answer questions. Cons: disappointed in clean up, both on the actual roof and the yard. I’ve only scoured a small part of the backyard and have found what you see in the pics. Larger portion is what I’ve found so far in backyard, smaller portion of nails & debris I found on the completed roof. I understand the difficulty in finding every single nail in the yard. But what I’ve found so far (haven’t checked sides or front yard) seems excessive. Trying my best to remain objective, because Chris, Jeremy, and the office staff have been friendly and responsive. But the safety of my family has been somewhat compromised because my kids love being barefoot out in the yard. Now they can’t, because the risk of stepping on a nail has increased significantly. We’ll do our best to pick up every wayward nail. I’ve since gone to the hardware store to buy a magnet on wheels. But with the number of nails we’re finding, it seems like there’s no way we’ll find every single one given the leaves and layout of our yard. I wish it weren’t the case, but I needed to provide this feedback nonetheless. All that said, we’re blessed to have a new roof. Merry Christmas and Happy New Year!"

Dec 10, 2021

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"Excellent experience from start to finish!! Chris and Melissa are wonderful people that also do a lot for our neighborhood as well."

Dec 1, 2021

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"Great team. Did a complete roof replacement, removal and reinstallation of solar panels, replaced gutters, and added a new vent. Identified original builder faults and corrected them as part of the job. Highly recommend."

Oct 20, 2021

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"Great workmanship on a roof repair! Recent rains proved it completely fixed! Thanks for the great service!"

Oct 14, 2021

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"Heartland replaced a leaking attic vent that had allowed rain to short out our smoke detectors and trigger the fire alarm system. The company representative responded quickly and correctly diagnosed the problem. He even configured a temporary workaround to prevent a reoccurrence. The actual work was scheduled and completed within two weeks. The work area was left clean and tidy. The work crew was efficient, professional and well trained. Very pleased with all aspects of the job."

Oct 6, 2021

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"This is the second time I use Heartland Roofing. As the first time the work was excellent. The staff was very professional and eager to assist when necessary. I highly recommend them."

Sep 10, 2021

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"Chris, Jerome and Melissa were awesome to work with. They went out of their way (including out of state) to get the roofing material we wanted. We would recommend them to everyone."

Sep 10, 2021

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"Another awesome job from Heartland Roofing. Had them replace my roof after hail damage. Crew was very efficient and work was done in under 3 days. Crew cleaned up every day so it was like they weren’t even there after they left the site each day. Roof looks amazing and is better than the one that it replaced."

Jul 30, 2021

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"Great company, great service. Very fast and efficient. Put on a new roof, protected all our things and cleaned up perfectly."

Jul 29, 2021

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"If you need a roof over your head do not look any further. Call Heartland! You will notregret it. They are on time, use the best products available, and their staff is TOP NOTCH. Why are you still reading this? CALL THEM!"

Jul 26, 2021

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"I have a flat roof that made inside of house very hot even with AC. Chris suggested a spray on product that was applied to entire roof. It was very effective in reducing the heat in the house and now AC keeps it very cool. Thanks to Chris and his crew!"

Jul 14, 2021

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"The entire team at Heartland Roofing is excellent! This is our first time having to deal with having a roof replaced and Chris was supportive and explained every step. Melissa kept us informed on scheduling and how things would work on the day of install. Jeremy was the project manager and made sure things were done correctly and went over the process with us before they started and after the project was complete. Would not hesitate to use Heartland Roofing & Construction for any work needed in the future!"

Jun 24, 2021

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"terrific company, professional, timely, helpful, worked hard to get the job done, and we are very happy with the final product. Well done!"

Jun 22, 2021

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"Had some wind damage from a storm and needed an emergency repair 2 days prior to leaving for a vacation. They were quick, came out that day to look, and repair the next day! Could not ask for better! Totally AWESOME!!! UPDATE: 10/16/19 Had Heartland out for additional repairs for more wind damage. Easy to schedule, showed up on time, even repaired additional spots found. Another great experience. Recommend without hesitation!!! UPDATE: 06/21 Had to have our roof replaced due to hail damage. Heartland was quick, coordinated with insurance, gutter, and lightning rod companies, and made the overall process painless. Highly recommend!!!!!"

Apr 23, 2021

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"Heartland was an awesome company! This was our first claim and Heartland made it a smooth process. Chris, Jeremy, and Melissa all had excellent communication with us, and told us what was going to happen every stage of the process. We now have a roof we love and gutters as well. They have a wonderful and hard working crew, and after the work was done, they cleaned up and left everything as it was. Thank you Heartland!"

Apr 6, 2021

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"Prompt, courteous, quality and support! Great respect for our property. Pays close attention to detail and cleanup! If I could give a 10 star rating, I would!"

Mar 24, 2021

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"It was a pleasure working with Luke and Melissa at Heartland. They were truthful. Work done on time and prompt attention to any questions. The work crew was respectful and seemed happy in their work. I am happy with my new roof and recommend Heartland to anyone needing roof work."

Mar 19, 2021

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"Chris the owner got an attitude with the customer for being called out for his roofing crew shoddy workmanship and tried to BS the customer. The customer had to go behind the roofers and fix the shoddy work that should've been done correctly the first time as they are paid to do. Chris and Luke also tried to BS the customer over an soft spot concern with proven evidence of a leak in the area of concern. They both refused to accept the fact that their could be further water damage to the structure below from what could be looked at from above on top of the roof without peeling back insulation etc. Their only proof that they claim their is no water damage to the structure below the plywood is a picture of the ply wood from top of the wood, nothing below that. They never pulled back any insultation to inspect down any further to make sure their is no water dame to the rafters etc. Luke the sales rep has a bad attitude, tried to tell the customer that fixing water damage is not in the contract, when it's part of the roofers job too fix water damage!. He got caught in a lie! Luke, you can not judge a book by a cover, meaning something may look on good on the outside while on the inside maybe far worse then what the eye can see. Only time will tell who is right or wrong about the soft spot. For some reason after lunch time Javier got an attitude thinking he can boss the customer around. Funny that no one had an issue with customer helping them or providing personal tools to help them earlier in the day. A new hire thinking he can get mouthy with the customer telling them to watch out so you don't fall, when the customer is in no danger of falling down at all."

Mar 10, 2021

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"I could not have selected a better roofer. Prompt service, professional and courteous. Worked with me every step of the process. All my questions were answered. All damaged areas were fixed. Took less than 2 days to finish. Outstanding job. My yard was cleaner when they were done, thank you very much. Representative was great, thanks."

Feb 26, 2021

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"If you're needing a new roof, be sure to give them a call. They're great to work with, all of them. Melissa in the office, Luke, who came out to the house to give us a quote, and Chris, the owner who came out with Luke after the job was completed to be sure we were happy with the job. The crew showed up on time and worked hard all day and did a very nice job. Thanks to all of you!"

Jan 28, 2021

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"Chris, Luke, Melissa and the crew were all great to work with. My roof and gutters look fantastic! I would highly recommend them to anyone who is looking for a new roof, new gutters or any other repairs needed for their home."

Jan 27, 2021

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"We used Heartland Roofing and Construction to repair our roof, replace facia boards, install drip edging and install new gutters. We were very pleased with the workmanship and their ability to communicate the timing of each step of the project. They were always available to answer any questions that we had and responded promptly to all of our requests. We will definitely use their services again and would recommend them without hesitation."

Jan 12, 2021

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"I worked with Luke at Heartland Roofing and had a great experience. He was very professional and the team that worked on our roof did an excellent job repairing my roof and did a superb job cleaning up everything when they left. I would highly recommend them based on my personal experience."

Dec 15, 2020

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"They responded the same day, inspected my roof, and made a small repair. Luke was super professional, above and beyond. Courteous, prepared and first class. I would recommend their services to anyone."

Nov 20, 2020

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"Chris and his crew did a great job in installing a new roof on my home. The work was all done in one day. They cleaned up everything before they left. I would recommend to anyone for any roof installation or repair."

Oct 12, 2020

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"From start to finish our experience was great. From the inspection, their findings, pricing, quality of materials/installation, clean up. Melissa and Chris run a top notch business which can be hard to find these days. We highly recommend them. Mike and Tamera"

Sep 9, 2020

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"Heartland, which is a GAF Master Elite Certified roofer, recently replaced our damaged roof and gutters in two days. The workmanship was excellent and the entire experience was exceptional. Luke, Melissa and the crew were extremely professional, friendly and great to work with. 5 stars!!"

Aug 26, 2020

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"Luke and Melissa at Heartland are the best! They are honest, have integrity and most of all provide quality work. Luke was prompt, honest and did a great quality job on our roof. Melissa was polite, friendly and responded quickly to emails and phone calls. If you need any kind or repair work you won’t go wrong with Heartland Roofing!"

Jul 28, 2020

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"Heartland Roofing went above and beyond in helping resolve an issue with my roof. I had a small leak which Luke promptly repaired for me in a short amount of time. While others wanted to charge me between $1400-$2200 for work I didn’t really believe was necessary, Luke didn’t charge me a dime! Thank you for your honest work and professional service. This first responder greatly appreciates it! 🚒"

Dec 15, 2021

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"Completely positive experience%21"

Nov 29, 2021

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"Chris w/Heartland in New Braunfels"

Nov 19, 2021

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"Dedicated to Excellence"

Aug 26, 2021

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"Great to work with."

Aug 24, 2021

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Aug 24, 2021

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"Very friendly and professional."

Aug 6, 2021

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Jul 29, 2021

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"Heartland Roofing...the best%21"

Jul 29, 2021

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Jul 29, 2021

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"Customer asked us not to share his/her review."

Jul 9, 2021

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Apr 23, 2021

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"Professional and Knowledgeable Contractor."

Nov 19, 2020

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"HEARTLAND ROOFING"

Nov 19, 2020

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"Customer asked us not to share his/her review."

Sep 9, 2020

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"Heartland Roofing Rocks"

Aug 21, 2020

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"CHRIS WAS VERY PROFESSIONAL"

Aug 11, 2020

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"Professional and Knowledgeable Contractor"

Aug 11, 2020

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"Customer asked us not to share his/her review."

Jun 12, 2020

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"Professional yet personable contractor."

May 18, 2020

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"Top notch contractor"

Feb 17, 2020

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"PROFESSIONAL AND KNOWLEDGEABLE"

Dec 30, 2019

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Dec 4, 2019

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Oct 8, 2019

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"EXCELLENT CONTRACTOR VERY"

Aug 6, 2019

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"Highly recommend Heartland Roofing."

Aug 6, 2019

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"EFFICIANT - CREW"

Aug 6, 2019

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"Customer asked us not to share his/her review."

Apr 22, 2019

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"PROFESSIONAL KNOWLEDGEABLE"

Mar 25, 2019

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"VERY FRIENDLY, KNOWLEDGEABLE"

Feb 27, 2019

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"Informative%2C Efficient%2C On-Time%2C Great Contractor"

Jan 26, 2019

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"Efficient No Surprises Contractor"

Oct 31, 2018

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Oct 9, 2018

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"OUTSTANDING DERVICE!"

Sep 24, 2018

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"Excellent. Knowledgeable%2C professional%2C%26 friendly."

Aug 24, 2018

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"HEARTLAND AND CHRISTOPHER GUNN"

Aug 2, 2018

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"PERSONABLE & RELYABLE CONTRACTOR"

Jul 24, 2018

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"BOTH"

Jul 23, 2018

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"PROFESSIONAL & KNOWLEDGEALBE CONTRACTOR"

Jun 11, 2018

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"COURTEOUS; TRUSTWORTHY; PROFESSIONAL AND"

May 21, 2018

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"I think that Heartland owners%2C Chris and Melissa%2Cwere extremely helpful%2C knowledgeable%2C professional%2C honest%2C patient%2C meticulous%2C and available throughout entire process."

May 8, 2018

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Apr 16, 2018

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Mar 31, 2018

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"Chis is a man of his word and has assembled a great crew that know what their doing."

Mar 26, 2018

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"Extremely knowledgeable and helpful%2C professional and curtious"

Mar 20, 2018

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"QUALITY PRODUCTS-PROFESSIONAL"

Mar 1, 2018

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"Exceptional & would highly recommend them"

Oct 25, 2017

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"Customer asked us not to share his/her review."

Oct 20, 2017

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"Customer asked us not to share his/her review."

Oct 16, 2017

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"Customer asked us not to share his/her review."

Aug 19, 2017

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"Very professional and clear on how work would be completed. Answered all my questions and knowledgeable"

Aug 9, 2017

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"FANTASTIC CONTRACTOR"

Jul 27, 2017

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"PERFORMANCE"