Ganser Company Inc

Ganser Company Inc

Ganser Company Inc
4788 McFarland Ct, McFarland WI, 53558 USA

Overview

About Us

Roofing you and your neighbor's homes in Madison since 1939.

At-A-Glance
Member Since:
3/12/2004
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.4 (237)

Google Reviews

Contractor reviews from customers on Google

  • "Last fall we had our cedar shake / rubber roofing leak repaired by Marc Ganser, and I couldn’t be happier with it in the spring time. This was one of those nightmare projects where no contractor wanted to touch it, and the only other two who thought they might be able to fix it told me that they would have to remove a window from my house in order to warrantee the repair. Marc had the old rubber roofing replaced with a modern synthetic material that is much stronger. He repaired the cedar shake with high-quality wood from Canada, and after having damp leaves from the fall, snow melts in the winter, and spring rain, the repair has held great. And I still have my window 🙂. The project was pricy at ~$5k, but that’s the rub with cedar roofing. I’m really grateful for their team’s expertise, and I’ll definitely use them for any future roofing or remodeling!"

    - M.H, May 3, 2022

  • "Someone in a company vehicle of this company tailgated me for MILES inches from my bumper and almost hit me as i slowed down to enter a turning lane. i was even going a few OVER the speed limit. So dangerous, unprofessional, and not a good way to represent your company. The only identifier i could get on the vehicle was the company name as the car SPED past the turning lane i turned into. Be careful who you’re letting drive your company vehicles!!"

    - A, Apr 8, 2022

  • "In trying to get a quote on our windows our first appointment was cancelled by Mark Ganser the day of the appointment. On our next appointment measurements were taken but unlike two other companies, no quote was provided. Then, the day before the appointment to get our quote, Mark Ganser again needed to reschedule. I don't know if we were unimportant or if it was something else because all we received when we texted we would not be moving forward with his company was a thumbs up."

    - C.G, Mar 5, 2022

See All Google
4.4 (237)

Google Reviews

Contractor reviews from customers on Google

  • "Last fall we had our cedar shake / rubber roofing leak repaired by Marc Ganser, and I couldn’t be happier with it in the spring time. This was one of those nightmare projects where no contractor wanted to touch it, and the only other two who thought they might be able to fix it told me that they would have to remove a window from my house in order to warrantee the repair. Marc had the old rubber roofing replaced with a modern synthetic material that is much stronger. He repaired the cedar shake with high-quality wood from Canada, and after having damp leaves from the fall, snow melts in the winter, and spring rain, the repair has held great. And I still have my window 🙂. The project was pricy at ~$5k, but that’s the rub with cedar roofing. I’m really grateful for their team’s expertise, and I’ll definitely use them for any future roofing or remodeling!"

    - M.H.

  • "Someone in a company vehicle of this company tailgated me for MILES inches from my bumper and almost hit me as i slowed down to enter a turning lane. i was even going a few OVER the speed limit. So dangerous, unprofessional, and not a good way to represent your company. The only identifier i could get on the vehicle was the company name as the car SPED past the turning lane i turned into. Be careful who you’re letting drive your company vehicles!!"

    - A

  • "In trying to get a quote on our windows our first appointment was cancelled by Mark Ganser the day of the appointment. On our next appointment measurements were taken but unlike two other companies, no quote was provided. Then, the day before the appointment to get our quote, Mark Ganser again needed to reschedule. I don't know if we were unimportant or if it was something else because all we received when we texted we would not be moving forward with his company was a thumbs up."

    - C.G.

  • "Everyone at Ganser was so friendly. We couldn't have asked for a better experience in a situation where we were not planning on having to make such a huge purchase in a home we had only been living in for about 18 months. Patrick did our initial inspect for concerns about leaking. He told us to watch it and call if there were any clear changes as there had been a lot of ice damming the previous winter. This original inspect was July 2019. Patrick came out again in October after we could see the water damage from once again heavy rain. He was knowledgeable and went over the pros and cons of fixing/repairing versus a new roof. He helped us understand differences in ventilation and changes in the industry since our roof was put on when the home was originally built. We signed our contract and decided it was better to put that money into a new roof than waste it on repairs that would have to be chucked anyway when we had to do the whole thing in the next maybe 2-3 years. Those repairs would have fixed our initial issue but other problems could have occurred. The process to get approved for the loan was easy and we were able to sit down in the show room and look at shingle choices. Our two kids ate McDonald's while the adults did the work needed. They were very accommodating for a family. Our job was scheduled for the end of November, but there were some weather delays due to rain. Mid December the roof was completed over 3 days. Everyone was professional and they did a good job cleaning up once done. Taylor and Jay always answered any questions via email or phone. It was good to know there was always someone to contact if we needed. I would recommend Ganser Company and Patrick Henry as your beginning point person. He is wonderful and has years of experience. 3/5/22 I am updating my review from 2 years ago so people can see how a company follows through. Our roof was done Dec 2019. June 2020 we noticed the drip edge warping around the whole house every 6 feet or so. I have been trying since then to get them to fix it. I made call after call, left messages. Went through multiple people and it appears there is a large turnover in staff. I finally managed to get someone to say they were going to look at it AGAIN even though there was supposed to be new drip edge on order back in July of 2020. Supposedly they were going to look at it first week in November. I have never gotten a call and am once again leaving messages. Today we find a water spot on the ceiling in our guest room. I am ready to cry. They will take my 20k but not follow up with any type of customer issue. I am not thinking I will get anywhere with my calls come Monday regarding this new apparent leak on a roof that is only 2 years old. Wish me luck, but buyer beware. I hope they read this! Maybe I should hire an attorney to get my money back."

    - S.Z.

  • "I found Mark Ganzer to be very knowledgeable and pleasant to talk with. He inspected my roof today and gave me excellent advice. I was surprised and delighted to learn (at no cost to me!) that my problem will not require re-roofing, as I feared. He also told me about tax breaks that can reduce cost of repairs on homes like mine in historic districts. When, in the future, I do need to have all or part of my roof replaced, repaired, or insulated, I will definitely contract with the Ganzer Company."

    - J.C.

  • "My HOA contracts with them so we had no choice. They were suppose to fix a hole in our exterior wall and it has been almost 4-5 months! They told us they were going to start it in July. Well July is over. Honestly, if you are paying for their service from your pocket, don't do it! Working with the insurance company was much easier than working with them."

    - N.Y.

  • "We've had nothing but problems from the start. Our sales person was hard to get in touch with, and he took forever to return messages. Our project was delayed several times, with our siding and windows finally being installed in November. And that was after we started planning the project in late spring/early summer! We had several mistakes with the windows we ordered. The window above the kitchen sink is the wrong style all together. The window in our daughter's room got installed with the wrong wood stain, so they had to reorder and come back weeks later to install the correct one. We wanted a new picture window put in place of the old bay window, but that was ordered in the wrong size so that took several weeks to have fixed. The siding they put on our house looked great at first, now it looks terrible. Because it was cold when the siding was installed, now there are many spots around the house where the siding is starting to bubble up because of the change in temps, or so I've been told. The sales guy told us he would throw in a "free" rear entrance door for our garage to sweeten the deal. When that was installed, there were what looked like rust spots on the door. Nothing we used or tried got it clean. We've been trying to get these issues resolved but we've been getting the run around. None of the people we've dealt with are still with the company. Our issues keep getting passed to the next person in line with no resolution, not even a courtesy call to say they're working on getting our issues fixed. We went with Ganser because of their reputation, their great reviews, and their great selection of products. Their install team did a great job given the circumstances, I can't blame them for the mistakes made by the others. We will never recommend this company to anybody in the future."

    - M.L.

  • "Not returning my phone calls or messages. Currently with down payment for work to be done and not getting a date for installation. I'm losing confidence in this company."

    - N.H.

  • "We had new gutters with heating coils installed nearly 15 years ago. They're still working beautifully and keeping us free of both ice dams and leaves. We've also had Ganser do numerous small jobs and they were always prompt and professional. On some occasions they even did a minor fix without charging as thanks for our prior business."

    - K.R.

  • "For $2100 per window, they better have diamonds included in the frame."

    - S.C.

  • "We had some roof leaks in our old home this winter which we assumed were caused by ice dams and 15-year old shingles. Mark Ganser did an inspection and diagnosed the problem as not having any roof insulation in the attic. Mark was very thorough, knowledgeable, and good at explaining the situation. He did not try to "sell us new roof." Rather, he gave us confidence that our existing roof had a lot of life and that a moisture barrier had been used under the shingles. He also recommended a reputable company for the insulation. We will definitely contact Ganser again when we need such services."

    - M.O.

  • "Ganser helped us replace our front door and a fire door for our attached garage. They are knowledgable, consistently responsive and highly focused on customer service and satisfaction."

    - M.H.

  • "We were very pleased with the work done wrapping our old rotted windows and installing new gutters. Effort was taken to match existing trim and siding. Our only complaint was that we had to wait quite a while for the work to be done, but we are very happy with the finished product."

    - A.I.

  • "Our research on contractors paid off; we chose Ganser and they did an outstanding job on our window replacement project! The installation, headed up by Kyle, and the look of the Infinity EverWood windows exceeded our expectations in a big way! We look forward to having Ganser come back for future remodeling projects. They earned our trust by completing everything outlined in our contract and by giving us a fair price with no unexpected charges."

    - K.M.

  • "Great quality windows. Installers very professional and did excellent work. I would highly recommend this company."

    - S.C.

  • "We reached out to Ganser for a new front door installation. They set up a consultation and quote same day. Jason came to our home and was extremely respectful of current Covid recommendations, wearing a mask while distancing. Yet he was extremely thorough explaining exactly what their team would do, the quality of product, and warranty information. We were able to choose options for our project, review the quote, and he worked with us to keep us within our budget. We were extremely pleased with his honesty and flexibility. Our door has not been installed yet, and I will update after the work is complete. But Jason left us with a sense of trust in the company and I look forward to the completion of the project!"

    - B.R.

  • "Jason was honest and fun to work with. He did a great job with planning our project. The installers were awesome. The work was done quick and perfect. The new windows look great and the woodwork looks better than the original. Our repainted front door is just what we wanted."

    - J.B.

  • "Marc drove an hour round trip to do and estimate for siding for house. Even though we are not going to do siding, I appreciated Marc's honesty and integrity. What a refreshing experience to not feel like a number, but a cared for individual! If we ever need assistance and Marc and his team can fill that need, I would most definitely go with his company. We need more genuine company's like Marc!"

    - V.S.

  • "We had the pleasure of working with Ganser Co. on a project with all new windows for the front of our house, front door, garage door, flooring, woodwork and drywall for our entryway, hallway and laundry room. Our sales person, Joe Huston, made the experience an easy one from start to finish! He had a vision for what the curb appeal was going to be with our windows, front door and garage door and he was correct. Joe was a pleasure to work with! We were also pleased with the trades people that did all of the work for Ganser. They were very good about keeping us informed, cleaning up after a days work and their attention to detail went above and beyond. We are so happy with how everything turned out. It is a pleasure to drive up to our home and not feel like it is stuck in the 60's anymore!"

    - J.P.

  • "I've had the pleasure of doing several projects with Ganser, and every bit of the experience has been fantastic! From beginning the process consulting with Marc, the attention to detail is impressive from the get-go. This was a key part in the process, so there were never any "unexpected" items that felt like "up-sells" later in the process. To the contrary, I was the one who expanded the scope of our project in progress, after seeing how great they were doing, and taking the opportunity (when scheduling allowed) to do a more "complete" project than I initially thought was needed. We replaced huge windows and sliding doors on an upper level, and it was impressive seeing the crew work so efficiently, with so many moving elements. Jake was absolutely fantastic to work with, not only because his personal insistence on craftsmanship and attention to detail, but for what I can only describe as his character. I've had the opposite experience recently dealing with another big-name local remodeler, and what one finds is that in the grand scale, when working on your house...your home, the physical construction and and the finished work are very important, and what you are paying for. But in addition, the entire working relationship cannot be undervalued. Dealing with someone who shows common courtesy at every turn was quite refreshing, and relieved the inherent anxiety that can come with these massive undertakings. Constant communication, updates, informing when people will arrive and leave, progress reports, discussion *before* assumptive actions are taken, etc...Jake excelled in all of these areas, making these projects painless, even inspiring me to look *forward* to more projects in the future! Such solid, fundamental elements of business have fallen away with contractors in this day and age. (I won't name or detail the ongoing difficulties I've had with the other guys...which remain neglected and unresolved by them...ugh.) Suffice to say, working with Ganser on my home was an absolute pleasure."

    - A.M.

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4.5 (124)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "PROFESSIONAL & KNOWLEDGEABLE CONTRACTORS"

    - A.J, | madison WI
    Oct 6, 2020

  • "Experienced Contractor"

    - S.E, | Monona WI
    Mar 30, 2020

  • - G.F, | Belleville WI
    Jan 2, 2020

4.5 (124)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "PROFESSIONAL & KNOWLEDGEABLE CONTRACTORS"

    - A.J, | madison WI

  • "Experienced Contractor"

    - S.E, | Monona WI

  • - G.F, | Belleville WI

  • - M.K, | Madison WI

  • - C.S, | Madison WI

  • - G.C, | Madison WI

  • "INFORMED & PROFESSIONAL CONTRACTOR"

    - B.P, | Middleton WI

  • "GANSER COMPANY"

    - S.S, | Madison WI

  • "GANZER COMPANY"

    - R.W, | Waunakee WI

  • "GANSER COMPANY ROOFERS--WOW!"

    - M.T, | Madison WI

  • "PERSISTENT CONTRACTOR"

    - E.A, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "MARK GANZEE, MET WITH BUILDING"

    - B.S, | Verona WI

  • - F.G, | Madison WI

  • "MARK GANZER WORKS WELL"

    - S.C, | Belleville WI

  • - K.F, | Madison WI

  • "Professional and Knowledgeable Contractor"

    - D.W, | Madison WI

  • "Thorough estimate & professional installation."

    - J.M, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS"

    - M.S, | Middleton WI

  • "Professional and Knowledgeable Contractor and Installer"

    - F.P, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Verona WI

  • "EXCELLENT CONTRACTOR"

    - W.B, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Middleton WI

  • "Customer asked us not to share his/her review."

    - X.X, | Fitchburg WI

  • - R.C, | Madison WI

  • "Professional and hard-working"

    - S.O, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • - S.K, | Madison WI

  • - W.E, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • - D.W, | Madison WI

  • "have a long history of good work in modern area"

    - H.W, | Madison WI

  • - J.B, | Madison WI

  • - W.M, | MAdison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • - D.R, | Middleton WI

  • "do a great job"

    - B.G, | Madison WI

  • "our salesman, Aaron, followed up and followed through in helping us with samples, recommendations, etc. The roofers worked steadily. They did not make a mess in the first place and left no trace when they left."

    - M.D, | Monticello WI

  • "are the best roofer in Dane County"

    - J.T, | Madison WI

  • "Provide an accurate quote, stand by their work and provide quality workmanship"

    - J.S, | Verona WI

  • "did the work on time were considerate and professional"

    - D.J, | Madison WI

  • "would not recommend"

    - D.K, | Middleton WI

  • "Quality"

    - R.R, | Madison WI

  • "are very honest experienced knowledgable"

    - G.W, | Madison WI

  • "are the best."

    - H.A, | Madison WI

  • - D.F, | Cross Plains WI

  • "they performed adequately. Even though I had to hunt them down so they didn't work on the incorrect house."

    - L.K, | Madison WI

  • "did not only as expected but delivered a no concern situation to us"

    - R.H, | Middleton WI

  • - G.L, | Madison WI

  • - R.D, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Middleton WI

  • - A.M, | Deerfield WI

  • - P.J, | Belleville WI

  • - F.S, | Madison WI

  • "We will recommend that others NOT use Ganser because of poor workmanship and bad communcations."

    - J.H, | Madison WI

  • "do quality work"

    - A.G, | Madison WI

  • "would be appreciated"

    - P.R, | Madison WI

  • "do what they said in a timely way the quality of the work seems very good, the company has a very good reputation in the madison area"

    - J.S, | Madison WI

  • "were very professional and did a quality job."

    - G.M, | Madison WI

  • - E.G, | Madison WI

  • "are reliable"

    - L.W, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "do quality work and are very thorough with the proper equipment and knowledgable employees."

    - W.B, | Madison WI

  • "act in the best interest of the customer kept customer enformed as job progressed"

    - P.B, | Madison WI

  • "do a good job all arounfd"

    - B.B, | Madison WI

  • "would want the top of the line in roofing"

    - E.G, | Madison WI

  • - A.F, | Madison WI

  • "do good work"

    - V.P, | Lodi WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • - P.P, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "covered all aspects of the installation to completion"

    - E.S, | Madison WI

  • "can be fully trusted to perform a claimed"

    - C.S, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "DO THE JOB RIGHT FROM START TO FINISH THE GANSEN CO. RESPECT ITS CUSTOMER AND EMPLOYEES"

    - C.D, | Madison WI

  • "ARE WELL KNOWN AND REPUTABLE"

    - D.B, | Madison WI

  • "ARE GOOD AT WHAT THEY DO"

    - G.K, | Madison WI

  • "SEEMED TO WORK VERY HARD IN HARSE CONDITIONS"

    - K.H, | Verona WI

  • "DO A GOOD JOB"

    - H.B, | Madison WI

  • "EXCELLENT WORK"

    - R.B, | Madison WI

  • "WILL BE VERY PLEASED WITH THE HELPULNESS IN CHOOSING THE RIGHT PRODUCTS THAT ARE AVAILABLE FOR THE PROJECT, GREAT WORKMANSHIP AND CLEAN UP AFTER THE JOBS IS COMPLETED IT WAS A PLEASURE DOING BUISNESS WITH GANSER CO.INC"

    - J.S, | Madison WI

  • "THIS IS THE THIRD ROOF BY GANSER ON THIS HOME, 1959, 1982 2009 THEY ARE RELIABLE, COMPETENT AND ORGANIZED. NOT CHEAP BUT WORTH IT"

    - J.W, | Madison WI

  • "ARE COMPETENT AND CAREFUL"

    - B.N, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Stoughton WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "DO QUALITY WORK"

    - D.J, | Waunakee WI

  • "COMPLETED THE JOB ON TIME, VERY PLEASANT, DID A GREAT JOB"

    - C.T, | Middleton WI

  • "go beyond the surface and suggest what you need for the correct job to solve problems."

    - D.V, | Lodi WI

  • "DO THE JOB WELL IN A PROFESSIONAL MANNER AND ARE RESPONSIVE TO CUSTOMERS QUESTIONS AND NEEDS"

    - J.W, | Madison WI

  • "DO EXCELLENT WORK"

    - S.M, | Madison WI

  • - K.J, | Madison WI

  • "ARE HIGH COMPETENT"

    - G.M, | Madison WI

  • "DO EXCELLENT WORK"

    - K.G, | Middleton WI

  • "DID A GOOD A GOOD JOB ACTED PROFESSIONALLY ANSWERED ALL MY QUESTIONS"

    - M.T, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "CARE ABOUT THEIR CUSTOMERS AND THEIR REPUTATION"

    - D.B, | Madison WI

  • "are more professional and thorough than others"

    - J.T, | Middleton WI

  • - S.E, | De Forest WI

  • "Customer asked us not to share his/her review."

    - X.X, | Waunakee WI

  • "do quality work and guarantee their product"

    - R.B, | Cottage Grove WI

  • "are the best local provider of roofing needs"

    - D.H, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "care"

    - J.S, | Oregon WI

  • - J.S, | Oregon WI

  • - J.S, | Oregon WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "are very professional and thorough. They have a very personable attitude and great products and service"

    - D.M, | Fitchburg WI

  • - J.S, | Oregon WI

  • "HAVE AN EXCELLENT REPUTATION LOCALLY & WAS NOT DISAPPOINTED"

    - B.K, | Madison WI

  • - J.S, | Oregon WI

  • "do a professional job and it's done right"

    - G.F, | Middleton WI

  • - B.S, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "are honest and very competetive for the services provided"

    - B.P, | Cottage Grove WI

  • "give you a excelent prduct at a fair price."

    - D.M, | New Glarus WI

  • "Customer asked us not to share his/her review."

    - X.X, | MADISON WI

  • "they provide a high quality product, installed in a quality manner"

    - T.C, | Madison WI

  • "Customer asked us not to share his/her review."

    - X.X, | Madison WI

  • "are very professional and friendly people."

    - D.J, | Madison WI

  • "gave a good price for a professional job"

    - J.D, | Madison WI

  • "Desire to provide the highest quality product."

    - C.P, | Cottage Grove WI

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