Custom Installations Inc

Custom Installations Inc
28457 N Ballard Dr Ste E, Lake Forest IL, 60045 USA

Member Since: 5/1/2018

Overview

About Us

Since 1969, Custom Installations has provided homeowners, builders, and architects with an unparalleled commitment to our craft. Specializing in exterior remodeling, our services include roofing, siding, windows, gutters and sheet metal. From high-end custom homes to tract housing, to historic restoration and insurance renovation, we have the knowledge and experience to get the job done right the first time, on budget, with a goal of surpassing your expectation. Considered one of the most knowledgeable & dependable exterior contracting firms in the Chicagoland area, our culture is built on and embodies integrity, knowledge, reputation, and relationships.

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.8 (6)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Naperville IL
    Oct 16, 2020

  • - G.G, | McCullom Lake IL
    Oct 12, 2020

  • "VERY KNOWLEDGEABLE!"

    - K.W, | Grafton WI
    Jul 21, 2020

4.8 (6)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Naperville IL

  • - G.G, | McCullom Lake IL

  • "VERY KNOWLEDGEABLE!"

    - K.W, | Grafton WI

  • "YOUR CONTRACTORS WORK THEIR"

    - C.S, | Burbank IL

  • "EXCELLENT CHOICE"

    - J.C, | Naperville IL

  • "KNOWLEDGEABLE, EXCELLENT"

    - M.G, | Highland Park IL

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Google
4.8 (76)

Google Reviews

Contractor reviews from customers on Google

  • "We used Custom Installations for a new roof and gutters. With any larger project like this, we had some unforeseen issues, but John Robinson, our project manager was always responsive and worked with us until we had everything resolved properly. The new roof and gutters look great, and everyone at Custom Installations was easy to work with."

    - B.B, Apr 16, 2021

  • "I invited Custom Installations to inspect my roof and to see if the roof was getting close to replace. Upon inspection they made me aware of significant hail damage. Not only that they identified hail damage to the windows as well.Thanks to their assistance with the claim process and inspections, our claims were approved and the insurance company covered the roof as well as window replacement. The work was preformed in a very professional manner with excellent high quality end result."

    - J.W, Apr 8, 2021

  • "We used Custom Installations for a new roof and gutters. With any larger project like this, we had some unforeseen issues, but John Robinson, our project manager was always responsive and worked with us until we had everything resolved properly. The new roof and gutters look great, and everyone at Custom Installations was easy to work with."

    - B.B, Apr 2, 2021

See All Google
4.8 (76)

Google Reviews

Contractor reviews from customers on Google

  • "We used Custom Installations for a new roof and gutters. With any larger project like this, we had some unforeseen issues, but John Robinson, our project manager was always responsive and worked with us until we had everything resolved properly. The new roof and gutters look great, and everyone at Custom Installations was easy to work with."

    - B.B.

  • "I invited Custom Installations to inspect my roof and to see if the roof was getting close to replace. Upon inspection they made me aware of significant hail damage. Not only that they identified hail damage to the windows as well.Thanks to their assistance with the claim process and inspections, our claims were approved and the insurance company covered the roof as well as window replacement. The work was preformed in a very professional manner with excellent high quality end result."

    - J.W.

  • "We used Custom Installations for a new roof and gutters. With any larger project like this, we had some unforeseen issues, but John Robinson, our project manager was always responsive and worked with us until we had everything resolved properly. The new roof and gutters look great, and everyone at Custom Installations was easy to work with."

    - B.B.

  • "Custom Installations did a great job replacing my roof and gutters. They arrived early, worked late, and cleaned up the debris every day. The people on my project, Len, John, Sarah, and Ashley were outstanding! This was the easiest and best construction project I have ever had done."

    - M.P.

  • "I had Custom Installations install a new door and frame for my sunroom. It was not an easy job as the previous home owners had done the work themselves and the door and frame was not square. Custom Installations was great they came out measured and ordered the door, the communication was excellent as to updates and availability. The installers came and were professional and did an amazing job with the door. It looks great and we have the privacy we wanted. I would highly recommend them to anyone looking to get work done on their house."

    - A.P.

  • "Fantastic company to work with. They dealt with the insurance company, communicated with me on a daily basis, and their work was prompt and first rate. Highly recommended."

    - S.B.

  • "Custom Installations did an amazing job starting with Dave Burke who assisted us with our insurance claim for severe wind damage to our roof. We were so pleased with his knowledge and professionalism that we decided to have soffit fascia, siding, and gutters replaced as well. Alfonso was on site and did a great job of getting project done timely and keeping us apprised of details and concerns. Office staff were friendly and sent daily project emails. We received many compliments on our roof and siding. We are very happy with the results."

    - L.M.

  • "Custom installations did a great job replacing my wind damaged roof. If you need a new roof then call Brad and his team. They won’t let you down !!!"

    - G.C.

  • "They were totally professional - on time, well supervised crew, work appears to be very well done. Job well planned and executed. Great communication from field staff and office. Brian did a fabulous job negotiating with very very difficult insurance adjuster. Also all were pleasant to work with. Highest possible "marks"!"

    - P.S.

  • "I had hail damage and called Custom installations. Instant response. Happy and ready to answer any questions I had. Proceeded to do HIGH QUALITY WORK! HIGHLY RECOMMEND!"

    - D.K.

  • "Custom Installations is a top shelf professional company and at the same time they are down to earth. We had wind and hail damage on our roof and Custom Installations work was exceptional. The entire process beginning with Drew was outstanding. From Clayton their project manager and his back up project manager, to their internal staff with Ashley and Sarah - it was seamless where all parties with different responsibilities "know" what they are doing. They worked very well with our insurance company representatives and were able to address coverage of items that we (as home owners) were not aware of. And Drew was involved from the start to the end of the project. The work their crew did with the roof and gutters was top shelf. They did a fantastic job in cleaning up as well. Nice to see this type of care in the overall job that was done. We are very pleased. We are very impressed and highly recommend anyone to use Custom Installations. Great job by all of you!"

    - B.P.

  • "Custom Installations first worked on my home in 2018 when a few shingles needed to replaced on my roof following a wind & rain storm. The people who did the work at that time did an excellent job, and I was treated as a valuable customer even though the job was just a minor one costing only about $300. I was so pleased that I called them again when I needed a total roof replacement for my home following the recent storms we'd had in Lake Villa. Once again, I'm more than pleased with the work and the service I've received. The roof looks amazing, and the entire process was handled by people who were extremely courteous, respectful, friendly, and professional. I received excellent service and communications. I can't thank the people with whom I had contact enough: Tiffany who answered my calls to the office; Sarah and Ashley who were my main in-office contacts & provided up-to-date information from the office; Drew who was my first "in-person" & primary contact and stayed in contact throughout the entire process by phone, email and with visits to my home to explain, facilitate, and answer all my questions; and Clayton who oversaw and inspected the actual work and took time to answer questions, also making himself available in person and by phone. I highly recommend Custom Installations, Inc. to anyone who needs roof repairs or replacements!"

    - R.P.

  • "Once again Custom Installations has exceed our expectations in quality of repair and CUSTOMER SERVICE. Bob our project manager is easily available by phone or text and has a reassuring quality that things are going to get done right and in a timely matter. We've developed a long term relationship with Custom Installation because they care about us."

    - L.B.

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