Comfort Window Co Inc

Comfort Window Co Inc

Comfort Window Co Inc
560 Fillmore Ave, Tonawanda NY, 14150 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
10/21/2016
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.2 (274)

Google Reviews

Contractor reviews from customers on Google

  • "Comfort installed 9 replacement windows. Top of the line, triple pane, vinyl. All windows came in with the correct colors, which was nice. All windows look and operate perfectly. One bay window was a challenge, as the rough opening had to be widened. The install crew did a great job, protected the house from dust and even built trim molding which I didn't expect. Overall they did a great job and the install was very clean. I only wish they picked up the chards of aluminum flashing that were left all around the outside of the house. Besides that, no complaints. A good value for a premium window."

    - E.S, Apr 19, 2022

  • "We are very happy with our new windows (all 12 of them) but even more so the group of young men (Matt S., Chris C., and Skyler L.) that showed up to install the windows. They were all very polite, personable and were sure to clean up after themselves all 3 days. I was especially grateful that they were dog friendly guys as one of my biggest fears is that I would have to lock up my 4-legged children all day. They were mindful of open doors and gates. Matt especially was sure to point out where my dogs were (even more than me) as to make sure we didn't have a runaway case! The crew even let the 4-legged children play "supervisor" and "inspector" while they worked. My husband and I would recommend Comfort Windows hands down and have already to neighbors and family!"

    - S, Apr 19, 2022

  • "We are very happy with our new windows (all 12 of them) but even more so the group of young men (Matt S., Chris C., and Skyler L.) that showed up to install the windows. They were all very polite, personable and were sure to clean up after themselves all 3 days. I was especially grateful that they were dog friendly guys as one of my biggest fears is that I would have to lock up my 4-legged children all day. They were mindful of open doors and gates. Matt especially was sure to point out where my dogs were (even more than me) as to make sure we didn't have a runaway case! The crew even let the 4-legged children play "supervisor" and "inspector" while they worked. My husband and I would recommend Comfort Windows hands down and have already to neighbors and family!"

    - S, Apr 19, 2022

See All Google
4.2 (274)

Google Reviews

Contractor reviews from customers on Google

  • "Comfort installed 9 replacement windows. Top of the line, triple pane, vinyl. All windows came in with the correct colors, which was nice. All windows look and operate perfectly. One bay window was a challenge, as the rough opening had to be widened. The install crew did a great job, protected the house from dust and even built trim molding which I didn't expect. Overall they did a great job and the install was very clean. I only wish they picked up the chards of aluminum flashing that were left all around the outside of the house. Besides that, no complaints. A good value for a premium window."

    - E.S.

  • "We are very happy with our new windows (all 12 of them) but even more so the group of young men (Matt S., Chris C., and Skyler L.) that showed up to install the windows. They were all very polite, personable and were sure to clean up after themselves all 3 days. I was especially grateful that they were dog friendly guys as one of my biggest fears is that I would have to lock up my 4-legged children all day. They were mindful of open doors and gates. Matt especially was sure to point out where my dogs were (even more than me) as to make sure we didn't have a runaway case! The crew even let the 4-legged children play "supervisor" and "inspector" while they worked. My husband and I would recommend Comfort Windows hands down and have already to neighbors and family!"

    - S

  • "We are very happy with our new windows (all 12 of them) but even more so the group of young men (Matt S., Chris C., and Skyler L.) that showed up to install the windows. They were all very polite, personable and were sure to clean up after themselves all 3 days. I was especially grateful that they were dog friendly guys as one of my biggest fears is that I would have to lock up my 4-legged children all day. They were mindful of open doors and gates. Matt especially was sure to point out where my dogs were (even more than me) as to make sure we didn't have a runaway case! The crew even let the 4-legged children play "supervisor" and "inspector" while they worked. My husband and I would recommend Comfort Windows hands down and have already to neighbors and family!"

    - S

  • "Our windows installation was performed in the middle of a very cold spell in January 2022 and right after a very large snow storm a day earlier. However, the crew showed up on time and soon started working on removing the snow from around the house. The crew members were very polite and very professional, while the crew leader (Matt) gave us a short presentation every day about the kind of things that the crew will be doing on that day and how they will go about it. These presentations were very impressive, but the work quality was even better. Matt was so knowledgeable and so confident about job quality that we stopped worrying about doing the installation with the outside temperatures below 10 Fahrenheits on some days. After four days of their work and Matt’s daily presentations, we were sorry that they would leave us soon. We waited for four months to write this review, to make sure that everything would work as expected, and everything did. In fact, things were so perfect, that my dog did not even notice the new screen door, when we used it the first time on a hot day in April. She bumped her head into the screen and until today she is very respectful of that door, as we all are of our new windows and doors."

    - M.K.

  • "The crew was great. Very knowledgeable and friendly. Couldn't have asked for a better experience."

    - K.A.

  • "Absolutely one of the best companies and great employees (that worked in below freezing weather) and were here despite the fact. My house came out beautiful from the windows to the siding. I recommended for best in the region!!"

    - C.H.

  • "We replaced our entire front door assembly including sidelights and transom. Excellent product at a fair price (we lucked out with timing a 25% off promotion). The installation crew was awesome. Punctual, friendly, courteous, and collaborative. A couple small adjustments had to be made by a follow up crew within two days of installation. My only complaint was some of the caulking was a bit sloppy. We would use the again."

    - R.K.

  • "Initially my windows were not due to arrive until March, but I got a call that they could do the job months early, and of course I said yes. Matt, Joel and David did a spectacular job with my windows. They replaced 7 windows in my home, and they did it while it was snowing. You’d think that would compromise the quality, it didn’t, they knew exactly what they were doing. They got the windows up quick so we were not heating the entire neighborhood. Matt even helped me fix an annoying part of my door that wouldn’t stay closed, he totally didn’t have to, but he graciously helped me. Top line service, great guys, excellent windows. Would totally recommend."

    - T.W.

  • "Service Tech Brian P. at Comfort Windows is the best! I had some siding come down from a windstorm and Brian saw the picture I sent in and made sure to come out right away that day so the issue didn't get worse. He was on time and did an excellent job! The intake ladies at the Comfort Windows office were also very nice and professional and called me back right away to get me the right help. I would highly recommend Comfort Windows!"

    - J.B.

  • "Absolutely happy with our decision to go with Comfort Windows, We had 2 bay windows replaced and they are beautiful. What we appreciated the most out of the whole experience is that their crew who worked on our windows Matt & Joe, were the best team that I have ever seen, they are very considerate, honest and forthcoming on what to expect and when. They were very concerned with our satisfaction and payed attention to every detail of the job. Thank you Fellas and thanks to Comfort Windows"

    - V.K.

  • "Large bow Window appears to be of a quality construction. Looks very nice. The crew were very professional, appear to have been doing this for many years as it shows in their detail. very nicely constructed roof over the bow window as well as outside tin work and inside woodwork. Very pleased with this job And the Crew..thx"

    - L.M.

  • "it is only a year and a half since they replaced my shower stall, originally order 9/19 didn't start installation until 1/20, it took until 3/20 to complete the job. After numerous errors the job was completed. After a few months they had to come back because the center drain was not stainless steel and I had rust collecting. Now the rubber strip on the bottom of the shower door is coming off. Maybe they are good installing windows, but DON'T have them do a bathroom project!!!"

    - P.S.

  • "This is the 3nd house that we used Comfort Windows for. On this job we had double storm doors installed and two windows. The one window is a bow window and the work they did was excellent! The woodwork around the windows was top notch. Matt V and Joe L. were excellent. This was a two day job and they were great ! Very pleased with the work performed and I already notice a difference with how much more quiet it is and more warm in the house. Highly recommend!!"

    - K.S.

  • "We just had Comfort replace all the windows and 2 doors at our house. I can’t tell you what a great job they did. Our crew(Ken and Bill) were amazing. Always on time, super friendly and did extra things that weren’t in their “job description “. They always made sure we were happy with the job. I would definitely recommend Comfort and this crew to anyone."

    - K.G.

  • "Comfort Windows is an excellent company to work with. Salesman Chuck was informative, polite, and extremely helpful. The install team (Matt V. Joe L. and Andrew) was exceptional. The quality of the work was flawless. They were professional, punctual, and hardworking. They had several difficult windows to replace in my house and did such an amazing job. I would go with Comfort again without hesitation."

    - N.H.

  • "We love our new double hung windows from Comfort Windows!! We needed to replace our 60 yr old crank outs that had broken over time & leaked. The crew of Matt Varney, Joe Lopez and John installed our new windows & did a very professional job! They showed up on time & cleaned up after themselves. We appreciate the guys took their time & made sure the windows were installed right. Any concerns that we had they listened & addressed. We will definitely recommend Comfort Windows to everyone we know! These new windows made a HUGE difference to giving our house a new modern look!"

    - K.L.

  • "Fred's crew is the best! They worked so hard and got the job done faster than expected. They were such fun, kind workers. Loved having them at our house. They made it easy for me to still work from home, and they worked around me, keeping things nice and clean. Cannot wait to have them back in a few months to do more windows in our house!!"

    - S.L.

  • "I am about 2 months late in giving this review, but I wanted to be sure to tell prospective customers about my great experience! Chuck B was the person who quoted the work to be done. He was very thorough and helpful. I had several quotes for this job and this one had the BEST combo of quality and value. Greg did the measurements which were PERFECT. The team of Matt V, Joe L and Ian A did the installation - almost 2 months ahead of schedule! They did a FABULOUS job and in half the allotted time! I have more windows and doors to replace in the not too distant future and I hope I can line up all these individuals again!"

    - C.R.

  • "I have Comfort doing all my windows, front door and 2 storm doors. We signed contract in December, we’re told 20-22 weeks. Given a pandemic and obtaining materials, this was understood. We were contacted in March for install date 6/21. We confirmed install in 6/18. Scotty and his crew (I unfortunately didn’t catch the other guys names) showed up at 8am on 6/21 and every day after. Ground was kept clean and I was informed of everything at all times. 16 windows installed and new front door and storm door in 3.5 days. 5 stars to Scott and his crew. In times like these where it is just as easy to stay home, these guys come to work and take pride in it. I can not wait for siding and fascia crew to come in and do their thing."

    - C.K.

  • "I have Comfort doing all my windows, front door and 2 storm doors. We signed contract in December, we’re told 20-22 weeks. Given a pandemic and obtaining materials, this was understood. We were contacted in March for install date 6/21. We confirmed install in 6/18. Scotty and his crew (I unfortunately didn’t catch the other guys names) showed up at 8am on 6/21 and every day after. Ground was kept clean and I was informed of everything at all times. 16 windows installed and new front door and storm door in 3.5 days. 5 stars to Scott and his crew. In times like these were it is just as easy to stay home, these guys come to work and take pride in it. I can not wait for siding, and fascia crew to come in and do their thing."

    - C.K.

  • "Hired to replace 10 windows. This has not been a positive experience at all. We started out last fall with them giving an estimate and we were told 14 to 16 weeks after guys measures . Which brings us to February install. Then we were contacted for install and were being told may. After a call to discuss this they scheduled us for end of February and showed up with incorrect windows . Apparently they were measuring was incorrect. So they had to come back for last 2 windows. Because after bringing the wrong size windows out again. Willing to bet there were more windows that were measured incorrectly and they rigged them to fit.. They returned with the right size but now. 1 window has a grill and the other does not. So today they come out for a final time so I think. Now they are installed but there is couple holes in the screen and a cut. After spending almost 7 k on windows I am not happy. This has been the worst experience with a contractor I have ever had. They tell you they are not responsible for painting staining etc. Then they add filler trim around edges and use silicone caulk . So even if you want to stain or paint it you then have to deal with that. Then there's the clean up of the sharp little bits of aluminum from the trim on the exterior. Very unprofessional!"

    - M.B.

  • "We had a wonderful experience with Comfort Windows. They installed 6 new, custom-made windows and they are beautiful. The crew of Matt V, Joel and Ian A. were very prompt, courteous, professional and very good at what they do. I was kept informed of every step throughout the entire process. They cleaned up the job site and made sure I was satisfied with everything before they left. I would not hesitate to use them again for any of their services. Highly recommend!"

    - M.M.

  • "Ken M, Bill C and John C installed our new entry and storm door today. We are pleased with quality of the doors which is much better than the doors that were replaced. The crew did a very professional job installing the doors. They protected our family roof floor and our back stoop decking. They were careful removing the interior casing so that it could be reinstalled. They cleaned up inside and outside and reviewed operation of the doors and locks. Overall we are pleased with the the quality of the doors, the installation and the cost of the project."

    - P.S.

  • "Matt V and his team Skyler, and Joe, did a professional and thorough 13 window replacement on my 27 year old home. We would highly recommend Comfort Windows & Doors. We had our family windows replaced last year and based on both quality of both window design and installation, we had the remaining windows replaced. We would highly recommend them. Comfort Windows makes a quality product backed by great service. Thanks again!"

    - B.G.

  • "We had the best experience with Comfort! From sales, to final measure to installation! The final results are beyond are expectations and we could not be happier with our Siding and windows. Bob in sales met with us multiple times to answer all our questions and brought lots of samples and plenty of references. Greg and Bill did the installation of our windows and siding and were informative, respectful, friendly, timely, tidy and did amazing work! We would recommend them all over again!"

    - K.P.

  • "I just wanted to take a minute and compliment Nelson and Tyrone. These two guys are extremely professional, polite, and they did a great job. They were neat, cleaned up before they left, went over all of the instructions, and answered all of my questions. If I ever order more windows, I'd like to request that you send Nelson and Tyrone to do the installation. If you have a rewards system, I'd like to see you buy them dinner, give them a bonus, or whatever. They are the type of employees that will cause me to highly recommend your services."

    - S.(.

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4.8 (4)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "COMFORT WINDOWS IS AWESOME"

    - D.B, | Fairport NY
    Apr 23, 2019

  • "contractor was great finished in one day, very professional and very polite"

    - W.S, | ITHACA NY
    Apr 26, 2018

  • "Customer asked us not to share his/her review."

    - X.X, | syracuse NY
    Jul 6, 2017

4.8 (4)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "COMFORT WINDOWS IS AWESOME"

    - D.B, | Fairport NY

  • "contractor was great finished in one day, very professional and very polite"

    - W.S, | ITHACA NY

  • "Customer asked us not to share his/her review."

    - X.X, | syracuse NY

  • - M.A, | Syracuse NY

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