Overview
About Us
Comfort Windows is New York’s premier home improvement company, and we’re proud to have been part of your community for more than 38 years. Family-owned and operated, we originally built our home improvement company around our custom replacement windows, and have since expanded to roofing, siding, doors, bathrooms, basements and more.
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Customer Reviews
"Shawn, Sean and Tony did an excellent, Professional job remodeling our upstairs bathroom. 3 days as promised. Very clean, experienced and a pleasure to have them do work in our home. Thank you guys for a great experience Would recommend you guys for anyone who needs services."
"5 STARS for Comfort Windows! Window quality is comparable to other leading brand and our triple-pane pricing was what another company wanted for double pane. ***5 STARS for our installation crew!*** Our site lead, Fred, and his team (Kate, Nate, Ryan) were on time every day. They were respectful, we had great communication, they worked diligently and they were METICULOUS in cleaning up every day before they left. Fred has over 30 years' experience so we were in capable hands. Loving our home with the new windows and slider door - the difference is incredible! Also appreciated our sales consultant, Don, who talked us through options and helped us decide on changing our kitchen window to an awning style - pros and what to be aware of. Don also showed us the options for window grids and how we could customize our look. Finally, can't forget Alexis who scheduled our install, answers MANY questions and helped us feel prepared. Will recommend Comfort to anyone and everyone!"
"I usually never leave reviews, but in this case, I had to. I had Comfort Windows/Siding at my house the last two weeks, doing a siding job, and these guys were phenomenal. MIKE H.’s crew rocks! There is Mike H., Shawn S., and Jim K. Two days throughout the siding process, a young man by the name of Jordan S. helped and he was terrific too. They will NOT disappoint, they are awesome! Mike and his guys were meticulous, professional, took their time, and did such a beautiful job on my house. We absolutely love our house, looks so great and we have received so many compliments. Not many workers take the time anymore, to really do a good and thorough job from start to finish, but Mike’s team did. They were wonderful, and I can’t thank them enough. Our house looks amazing and I am telling you right now, you can’t go wrong with these guys. Thank you very much Mike H., Shawn S., Jim K. and Jordan S. for the awesome job. Thanks again and keep up the great work. Sincerely, Rae & Rose Mary Christian"
Awards
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.
Installed Roofs Near You
Find Other Roofing Contractors Nearby
- Westgate Roofing
- Gates Roofing
- North Chili Roofing
- Ogden Roofing
- Spencerport Roofing
- Ridgemont Roofing
- W Henrietta Roofing
- West Henrietta Roofing
- Rochester Roofing
- Frontier Roofing
- Churchville Roofing
- Clifton Roofing
- Scottsville Roofing
- Wheatland Roofing
- Greece Roofing
- Brighton Roofing
- Henrietta Roofing
- Adams Basin Roofing
GAF Awards & Certifications
Residential Contractors
Commercial Contractors
Awards
Master Elite®
A mark of roofing excellence. Only 2% of roofers in North America are invited to become GAF Master Elite® Contractors. It can’t be bought. It can only be earned.*
Get peace of mind with a Master Elite® Contractor Contractor
At GAF, we evaluate thousands of roofers in the country and make sure they're insured and have state licenses (in states that require them) so they can offer our best warranties.
This certification requires a minimum of 7 years of experience, is renewed yearly and requires the contractor to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- High property owner job satisfaction ratings
- Able to offer the strongest GAF warranties
Your connection to stronger GAF warranties
The GAF Shingle & Accessory Limited Warranty provides a Lifetime limited warranty term and 10-year 100% coverage period during which GAF will provide both installation labor costs and replacement GAF products necessary to repair your roof due to a manufacturing defect for 10 years.
A GAF Master Elite® Contractor can also offer the GAF System Plus Limited Warranty, increasing your Smart Choice® Protection Period from 10 to 50 years and including tear off.
| Non-certified Contractor | Certified Contractor | Master Elite Contractor | |
| GAF Shingle & Accessory Limited Warranty | ✓ | ✓ | ✓ |
| WindProven™ GAF Roofing System Limited Warranty | ✓ | ✓ | ✓ |
| GAF System Plus Limited Warranty | - | ✓ | ✓ |
| GAF Silver Pledge™ Limited Warranty | - | - | ✓ |
| GAF Golden Pledge® Limited Warranty | - | - | ✓ |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Certified™
Only 7% of roofers in North America are invited to become GAF Certified™ Contractors. It can’t be bought. It can only be earned.*
Get peace of mind with a Certified™ Contractor
At GAF, we evaluate thousands of roofers in the country and make sure they're insured and have state licenses (in states that require them) so they can offer our best warranties.
This certification requires a minimum of 3 years of experience, is renewed yearly and requires the contractor to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- High property owner job satisfaction ratings
- Able to offer the strongest GAF warranties
Your connection to stronger GAF warranties
The GAF Shingle & Accessory Limited Warranty provides a Lifetime limited warranty term and 10-year 100% coverage period during which GAF will provide both installation labor costs and replacement GAF products necessary to repair your roof due to a manufacturing defect for 10 years.
A GAF Certified™ Contractor can also offer the GAF System Plus Limited Warranty, increasing your Smart Choice® Protection Period from 10 to 50 years and including tear off.
| Non-certified Contractor | Certified Contractor | Master Elite Contractor | |
| GAF Shingle & Accessory Limited Warranty | ✓ | ✓ | ✓ |
| WindProven™ GAF Roofing System Limited Warranty | ✓ | ✓ | ✓ |
| GAF System Plus Limited Warranty | - | ✓ | ✓ |
| GAF Silver Pledge™ Limited Warranty | - | - | ✓ |
| GAF Golden Pledge® Limited Warranty | - | - | ✓ |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Master Select™
Get assurance that you’ll be dealing with a quality, reputable and dependable professional when you choose a GAF Master Select™ Contractor.
GAF Master Select™ Contractors must have a minimum of 5 years of experience are required to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- GAF trained and certified
- Able to offer enhanced GAF commercial warranties and guarantees
GAF Master Select™ Contractors are your connection to the strongest GAF commercial guarantees and warranties
| Non-GAF Contractors | GAF Master Contractor | Master Select™ Contractor | |
| Standard Limited Product Warranty | ✓ | ✓ | ✓ |
| Weather Stopper© Integrated System Limited Warranty | - | ✓ | ✓ |
| System Pledge™ Limited Warranty | - | ✓ | ✓ |
| Emerald Pledge™ Limited Warranty | - | ✓ | ✓ |
| Diamond Pledge™ NDL Roof Guarantee | - | 30 year maximum term No Dollar Limit Guarantees (NDL) | 35 year maximum term No Dollar Limit Guarantees (NDL) |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Master
Get assurance that you’ll be dealing with a quality, reputable and dependable professional when you choose a GAF Master Contractor.
GAF Master Select™ Contractors must have a minimum of 5 years of experience are required to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- GAF trained and certified
- Able to offer enhanced GAF commercial warranties and guarantees
GAF Master Contractors are your connection to the strongest GAF commercial guarantees and warranties
| Non-GAF Contractors | GAF Master Contractor | Master Select™ Contractor | |
| Standard Limited Product Warranty | ✓ | ✓ | ✓ |
| Weather Stopper© Integrated System Limited Warranty | - | ✓ | ✓ |
| System Pledge™ Limited Warranty | - | ✓ | ✓ |
| Emerald Pledge™ Limited Warranty | - | ✓ | ✓ |
| Diamond Pledge™ NDL Roof Guarantee | - | 30 year maximum term No Dollar Limit Guarantees (NDL) | 35 year maximum term No Dollar Limit Guarantees (NDL) |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Premium Coating Systems
Contractors with Premium Coating Systems certification focus on coatings and liquid membranes, and have a proven track record specifically with these products. Their training and project performance with GAF have enabled them to qualify for this distinct designation.
Premium Coating Systems certification requires proper insurance and licensing, a strong reputation for quality, and a commitment to understanding the latest technology and installation methods.
Contractors with GAF Premium Coating Systems certification are also your connection to the strongest GAF commercial guarantees and warranties for this product category
President's Club Award
These contractors represent the best of the best of our Master Elite®, Master Select™, and Premium Coating Systems Contractors.
They have distinguished themselves by meeting stringent requirements in the categories of Performance, Reliability, or Service.