Brad Smith Roofing Co Inc

Brad Smith Roofing Co Inc

Brad Smith Roofing Co Inc
24550 Sperry Dr Ste 2, Westlake OH, 44145 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
4/1/2003
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.8 (71)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "WE WERE COMPLETELY SATISFIED"

    - K.K, | Avon OH
    Nov 24, 2020

  • - R.B, | Westlake OH
    Sep 25, 2020

  • "PROFESSIONAL CONTRACTOR"

    - L.H, | Westlake OH
    Aug 1, 2020

4.8 (71)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "WE WERE COMPLETELY SATISFIED"

    - K.K, | Avon OH

  • - R.B, | Westlake OH

  • "PROFESSIONAL CONTRACTOR"

    - L.H, | Westlake OH

  • "Customer asked us not to share his/her review."

    - X.X, | Avon OH

  • - J.W, | Westlake OH

  • "FAST BUT GOOD"

    - J.M, | Olmsted Falls OH

  • - P.R, | Westlake OH

  • "PROFESSIONAL & HELPFUL CONTRACTOR"

    - B.S, | North Ridgeville OH

  • "THE BEST IN THE BUSINESS"

    - K.T, | Cleveland Heights OH

  • "Customer asked us not to share his/her review."

    - X.X, | Avon Lake OH

  • "CONTRACTOR PERFORMANCE"

    - R.S, | North Ridgeville OH

  • - V.S, | Huron OH

  • - G.V, | Bay Village OH

  • "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"

    - E.D, | Chardon OH

  • "GREAT CONTRACTOR & EMPLOYEES"

    - J.B, | Huron OH

  • - R.C, | North Olmsted OH

  • - A.Y, | Strongsville OH

  • "BRAD SMITH ROOFING"

    - D.M, | Brunswick OH

  • - H.F, | Rocky River OH

  • "HARD WORKING AND KNOWLEDGEABLE CONTARACT"

    - K.H, | North Ridgeville OH

  • "PROFESSIONAL WORKMANSHIP"

    - B.F, | Strongsville OH

  • "Professional and easy to work with"

    - P.K, | Lakewood OH

  • - D.S, | North Olmsted OH

  • "Outstanding"

    - D.S, | Westlake OH

  • "Customer asked us not to share his/her review."

    - X.X, | Rocky River OH

  • "Very professional through out the entire process"

    - R.O, | Bay Village OH

  • "Customer asked us not to share his/her review."

    - X.X, | Cleveland OH

  • "BRAD SMITH ROOFING"

    - J.M, | Columbia Station OH

  • "KNOWLEDGABLE AND FRIENDLY COMPANY"

    - B.D, | Amherst OH

  • - E.S, | Avon OH

  • "Customer asked us not to share his/her review."

    - X.X, | Elyria OH

  • "PROFESSIONAL AND CUSTOMER ORIENTED."

    - H.R, | Stow OH

  • "ALL AROUND OUTSTANDING COMPANY."

    - D.P, | Hinckley OH

  • - A.P, | Westlake OH

  • "Customer asked us not to share his/her review."

    - X.X, | Westlake OH

  • - J.B, | Beachwood OH

  • "PROFESSIONAL"

    - J.K, | Olmsted Falls OH

  • "PROFESSIONAL CONTRACTOR"

    - L.M, | North Ridgeville OH

  • "LOVE MY CONTRACTOR."

    - D.B, | Elyria OH

  • - M.B, | Cleveland OH

  • "Customer asked us not to share his/her review."

    - X.X, | Mentor OH

  • - J.W, | Westlake OH

  • "CONTRACTOR WAS PROFESSIONAL"

    - D.R, | LaGrange OH

  • - J.M, | North Olmsted OH

  • - D.S, | Cleveland OH

  • - J.O, | North Olmsted OH

  • - L.S, | Lyndhurst OH

  • "HELPFUL CONTRACTOR"

    - E.S, | Pepper Pike OH

  • "PROFESSIONAL CONTRACTOR"

    - M.E, | Westlake OH

  • "Great Job , very happy with the work that was done."

    - R.B, | Fairview Park OH

  • "Brad Smith Roofing were excellent to work with. Our home roof has several levels which made the job a bit more complicated. Brad Smith was a bit more than the others but I believe they were worth it. We love the look of the roof. Our neighbors have commented that our house looks very nice with the new roof."

    - R.H, | Port Clinton OH

  • - M.M, | Avon OH

  • "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

    - D.F, | Avon Lake OH

  • - G.L, | Rocky River OH

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - K.B, | Lorain OH

  • "Courteous, Knowledgeable and Fast"

    - A.B, | North Ridgeville OH

  • "Customer asked us not to share his/her review."

    - X.X, | Strongsville OH

  • - J.P, | Brook Park OH

  • "Customer asked us not to share his/her review."

    - X.X, | Westlake OH

  • "Customer asked us not to share his/her review."

    - X.X, | Elyria OH

  • - O.G, | Bratenahl OH

  • "Can do good work"

    - M.H, | Shaker Heights OH

  • "did a very high quality job and paid attention to all details no matter how small"

    - G.H, | Bay Village OH

  • "explained things and met my expectations"

    - J.H, | Berea OH

  • "provide good value and do it right from the get go."

    - J.B, | North Ridgeville OH

  • "Customer asked us not to share his/her review."

    - X.X, | Bay Village OH

  • "you have a great product and you stand behind it with a great warranty"

    - B.B, | Avon Lake OH

  • "did an outstanding job. The roof looks wonderful, the crew was professional and worked from the time they arrived to completion. Clean up was amazing. I feel we received quality work at a competitive price."

    - K.T, | Westlake OH

  • "are techicaly competent and so is their products they are professional the bondlines in the shingles are in alignment they clean up afterward extremely well"

    - G.M, | Bay Village OH

  • "do what they say they're going to do and do it well"

    - J.H, | Medina OH

  • "did a great jobs"

    - N.N, | North Ridgeville OH

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Google
3.1 (29)

Google Reviews

Contractor reviews from customers on Google

  • "Called several times to receive my estimate...and still have not received it! I was also told they could not do my 30 minute job for 2+ months. Meanwhile rain was pouring into the house. Absolutely ridiculous company!"

    - N.M, Aug 4, 2021

  • "absolute worst roofing company I have dealt with. Their repair has not stopped the leaking in my LIVING ROOM. hired them to repair another leak in the back of my house signed them on in March of 2021 and they have not made it out to do the work. DO NOT RECOMEND THIS ROOFING COMPANY FOR ANYTHING."

    - C.C, Jul 17, 2021

  • "Great company with great service has resulted in piece of mind when it comes to our new roof on our house. Thank you for everything."

    - B.S, May 28, 2021

See All Google
3.1 (29)

Google Reviews

Contractor reviews from customers on Google

  • "Called several times to receive my estimate...and still have not received it! I was also told they could not do my 30 minute job for 2+ months. Meanwhile rain was pouring into the house. Absolutely ridiculous company!"

    - N.M.

  • "absolute worst roofing company I have dealt with. Their repair has not stopped the leaking in my LIVING ROOM. hired them to repair another leak in the back of my house signed them on in March of 2021 and they have not made it out to do the work. DO NOT RECOMEND THIS ROOFING COMPANY FOR ANYTHING."

    - C.C.

  • "Great company with great service has resulted in piece of mind when it comes to our new roof on our house. Thank you for everything."

    - B.S.

  • "Courteous, prompt, reasonably priced repair"

    - S.H.

  • "Dan Lavelle in the Commercial Division is the most responsive contractor I have had the pleasure of dealing with. He has gone above and beyond in helping with our roof issues on a very old building. He will not stop until he gets to the source of the problem. If you want someone reliable and trustworthy, Dan is the guy for you."

    - J

  • "After the Labor Day storm I had a severe leak into my living room ceiling and through my walls. Because my home is historic, my usual roofer (who is excellent) referred me to Brad Smith Roofing as they deal with historic homes. I called Brad Smith Roofing the following day to set up and estimate and was told "Shaun" would be out to give me an estimate. Shaun never showed up. I called and was told he had been so busy because of the storm and had overlooked me and did I want to reschedule or did I want him to come now? No brainer, I have water coming through my ceiling and walls! Shaun came and was very personable, showed me all kinds of pictures on his phone of his previous work. I felt confidant that he was familiar with historic homes. Shaun told me he'd have an estimate to me in 4-5 days. A week went by and I called and was told that they have been so busy because of the storm that they were running behind. I was told this for three weeks! Shaun never once returned my calls and over a month later I have no estimate! I was ready to hire Brad Smith Roofing that day. I am so glad it worked out this way as another company repaired the issue within a few days. Brad Smith Roofing is not capable of getting out timely estimates and I can only imagine how the actually jobs are handled. Obviously they are severely understaffed if a rainstorm causes this much back up. I'd expect a roofing company would be diligent in their work and be prepared for adverse weather. Shaun should do a little less talking and a little more working."

    - M.D.

  • "Don't use this contractor beware. Keep looking for a reliable one... I had to keep calling for three months was told they can't get the siding for my house. This siding is everywhere and available. Its only Hemlock and scalloped wood siding for the top of my home. Shawn procrastinated and then didn't do a thing for three months. Not the kind of contractor you want working for you. I wasn't important enough to call to be update. He didn't try at all. I was discrminated against because I live on westside in Cleveland"

    - U.S.

  • "Looking for a good roofer? Keep looking"

    - D.V.

  • "Brad Smith Roofing was excellent. First, they were the only roofing company that was able to give me a full and complete quote that satisfied my insurance company. (This was an insurance claim.) Second, they had the expertise to go toe-to-toe with insurance company BEFORE they started work and get agreement on what needed to get done. For instance, the insurance company claimed, rather ridiculously, that several things required by code weren't required. (The adjuster claimed she was an "expert" in roofing, but then suddenly is unaware of basic elements of the Ohio code? Come on, seriously? Typical insurance company run-around.) Numerous other details had to get hammered out with the insurance company throughout the process and Brad Smith was there the whole time. While the crew was there, they did a great job with the work, cleaning up after themselves, and getting done quickly. I combed my yard and barely filled the bottom of a 12 oz coffee cup with a few minor scraps of paper from all the various wrappers the shingles and materials came in. Friends who had a roof done by someone else found nails for a year afterwards in the yard. I searched and searched, because I determined to find at least one nail. Finally, after 20 minutes, I managed to find one and so I could quit. However, what was MOST impressive was their attention to safety. The first day of the job, while they were tearing off the roofing, my daughter walked out the back door. The guy on the ground who saw her first SCREAMED "homeowner". With that one word, every. single. guy. on the roof stopped immediately and didn't throw anything down. They were no where near the door my daughter came out. They had spoke to us about making sure to be careful coming in and out. But that was not the mind of my daughter; she isn't used to construction worksites. Her mistake. But they were ready for that. That sort of attention to safety does not just happen. It wasn't just one guy. It is a clear safety is a topic they address and that is part of their culture. If I needed another roof, I would call Drew Smith at Brad Smith Roofing and work with him again."

    - T.M.

  • "Very disappointed in the service with Brad Smith. Our estimate appointment went great (so we thought) but then was never able to get in contact with the company to have them actually do the job. 4 phone calls later I finally got a call back saying “we’ve been busy and will call you a few days before we show up.” Long story short, never got another call and no one ever showed up. Our original estimate appointment was back in July. After reading other reviews, this seems common for Brad Smith Roofing. Would not work with them even if they did call us back."

    - M.D.

  • "I called this place two months ago. They were booked for two weeks. Finally, a young guy named Brad came out to 4 of my houses (rental properties). Each one needed work here and there but not all tear offs and complete roofing jobs. Now after having called them 3 times to request the quote I am giving up. I guess this isn't enough profit for them. to bother with. Thanks Brad and Co. Stay classy"

    - P.B.

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