American Custom Contractors Inc

American Custom Contractors Inc

American Custom Contractors Inc
15728 Crabbs Branch Way, Rockville MD, 20855 USA

Member Since: 4/10/2008

Overview

About Us

American Custom Contractors has been in business for thirty-nine years, making homes look and feel like new again. We are a fully licensed, bonded and insured family-owned Home Improvement Specialist. Our company was established in 1972 and thirty years later we are one of the areas top remodeling companies. We attribute our success to our belief that business is built on good relationships, honesty, integrity and quality work. We are dedicated to providing the highest quality products and craftsmanship at competitive prices. Our company is proud of our reputation for customer service, and we stand behind our pledge to insure 100% customer satisfaction. We currently service the Washington DC Metro area, including Maryland (MHIC #279), Virginia (License #2705 088927A) and the District of Columbia (License #65001704). We are familiar with many of the Home Owner Associations in the area, and can work with you to adhere to their specifications. Please contact us for a free estimate; we look forward to the opportunity to work with you!

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.4 (41)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "EXCELLENT ROOFING CONTRACTOR"

    - J.H, | Sterling VA
    Aug 20, 2020

  • "TOP NOTCH CONTRACTOR"

    - S.W, | Hagerstown MD
    Aug 18, 2019

  • "Major issues after installation"

    - H.C, | Ellicott City MD
    Jul 13, 2019

4.4 (41)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "EXCELLENT ROOFING CONTRACTOR"

    - J.H, | Sterling VA

  • "TOP NOTCH CONTRACTOR"

    - S.W, | Hagerstown MD

  • "Major issues after installation"

    - H.C, | Ellicott City MD

  • "Customer asked us not to share his/her review."

    - X.X, | Falls Church VA

  • "Customer asked us not to share his/her review."

    - X.X, | Potomac MD

  • - R.M, | Darnestown MD

  • - A.M, | Gaithersburg MD

  • "Customer asked us not to share his/her review."

    - X.X, | Silver Spring MD

  • "Customer asked us not to share his/her review."

    - X.X, | Stafford VA

  • "THEY WERE VERY PATIENT AS WE ARE VERY PICKY AND DID A GREAT JOB"

    - L.V, | McLean VA

  • "Very Professional and Knowledgeable"

    - J.F, | Upper Marlboro MD

  • - J.S, | Rockville MD

  • - H.P, | Stafford VA

  • "Professional, knowledgable on product and was able to fully answer any questions that were asked."

    - W.B, | Herndon VA

  • "Competent, professional teams"

    - F.L, | Chantilly VA

  • "Professional and Knowledgeable Contractor"

    - M.G, | Chantilly VA

  • - B.M, | Oak Hill VA

  • "Customer asked us not to share his/her review."

    - X.X, | Potomac MD

  • "Customer asked us not to share his/her review."

    - X.X, | Arlington VA

  • "do a good job and stand behind their work"

    - W.B, | Silver Spring MD

  • - D.W, | Washington DC

  • - R.S, | Bethesda MD

  • "they work to the best of their ability and professionally"

    - J.R, | Alexandria VA

  • "Customer asked us not to share his/her review."

    - X.X, | Rockville MD

  • - M.M, | Silver Spring MD

  • "they are the only golden pledge certified installer in our area"

    - V.H, | Germantown MD

  • - M.R, | Rockville MD

  • - M.A, | Rockville MD

  • "... may be the least bad choice available."

    - R.M, | Bethesda MD

  • - R.T, | McLean VA

  • "DO QUALITY WORK"

    - F.G, | Potomac MD

  • "Customer asked us not to share his/her review."

    - X.X, | Kensington MD

  • "are professional and reliable."

    - M.S, | McLean VA

  • "WILL BE SATISFIED WITH THE EXPALNATION OF THE WORK TO BE DONE AND THE COMPLETION OF THE WORK"

    - F.T, | Gaithersburg MD

  • "WERE IN AND OUT AND YOU HARDLY KNOW THE CREW WAS EVEN HERE, EXCEPT FOR THE EXCELLENT JOB"

    - C.C, | Rockville MD

  • "the best"

    - G.F, | Reston VA

  • "are friendly and professional."

    - G.W, | Potomac MD

  • "PROVIDE AN EXCELLENT PRODUCT AND EXCELLENT SERVICE. I LOVE OUR NEW ROOF AND GUTTERS"

    - C.H, | Poolesville MD

  • "the work was done professionally."

    - A.S, | Potomac MD

  • "DO A GOOD JOB"

    - V.K, | Gaithersburg MD

  • "I WOULDN'T RECOMMEND THIS COMPANY"

    - M.K, | Falls Church VA

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Google
4.8 (148)

Google Reviews

Contractor reviews from customers on Google

  • "Dave Forskey and his team did an amazing job fixing our roof. Highly recommend them to anyone"

    - R.K, Jul 22, 2021

  • "We are THRILLED with our new roof and gutters! The installation was quick, professional and made with attention to detail. The crew was pleasant to work with and neat/tidy. We love our new roof which gives our home an elegant, updated look! Thank you!"

    - K.M, Jul 9, 2021

  • "American Custom was great to work with. They communicated clearly and worked with my insurance company to get what I needed done. I highly recommend them (which is something I don’t normally do)."

    - S.W, Jul 1, 2021

See All Google
4.8 (148)

Google Reviews

Contractor reviews from customers on Google

  • "Dave Forskey and his team did an amazing job fixing our roof. Highly recommend them to anyone"

    - R.K.

  • "We are THRILLED with our new roof and gutters! The installation was quick, professional and made with attention to detail. The crew was pleasant to work with and neat/tidy. We love our new roof which gives our home an elegant, updated look! Thank you!"

    - K.M.

  • "American Custom was great to work with. They communicated clearly and worked with my insurance company to get what I needed done. I highly recommend them (which is something I don’t normally do)."

    - S.W.

  • "Updates: We also just worked with this company to replace our siding, and they were once again fantastic. It's an extremely professional operation -- from Aaron who helped us determine the right products and approach for our house's exterior to Joel who managed the project, and David and Anibal who were here every day making it happen (and doing an incredible job at it). Each person involved checked in proactively multiple times along the way to make sure we understood how things were going and what our options were when we hit a hidden snag. Not only are these people honest, trustworthy, and communicative, their attention to detail at each stage of the process is seriously top notch. We're thrilled with the end result and can't recommend them highly enough. +++++ Aaron worked with my spouse over a period of several months (yes, months) while we navigated a frustrating roof warranty claim with the warranty company. He was patient and communicative. When it came time to do the actual work, Aaron and the crew were fantastic. They made sure we understood our options on venting and warranties well in advance. Day-of, they were on time, protected our landscaping, made sure to clean up every last nail and piece of debris, and were kind enough to use a box of remaining shingles to re-cover a small roof structure over our basement stairs that wasn't included in the original scope of work. Fantastic customer service experience and highly recommend. We hope to work with them again in the future."

    - J.D.

  • "Hans and his crew did an amazing job! My roof was fixed in one day, they cleaned up the debris and very efficient. The communication with the company was top notch. I will be recommending this company to anyone who is in need of their services."

    - V.F.

  • "Dave, Joel, and the American Custom Contractors staff did an excellent job identifying damage, guiding us through the insurance claims process, and scheduling installation of our new roof. The installation went as scheduled and the crew were punctual, efficient, and courteous. They were responsive to any questions or concern we had and ensured all debris and materials were cleaned throughout the day. We would highly recommend the company to anybody considering a new roof or other services they provide. We plan on hiring them again for future work as well."

    - S.F.

  • "Our experience was UNBELIEVABLE; literally, we have told friends our experience and nobody can believe how we rave about American Custom Contractors. We had a wind/hail storm damaged roof and Christian Ramirez made the process simple from the start and everything he described came to pass, just as he had explained. Then, when Tim Booth and his team arrived at our house, it couldn't have gone more smoothly, nor more professionally. The process was long but throughout the 3 weeks of work the crew took great care of our home and landscaping, and were very accommodating to our needs. It was quite possibly the cleanest job-site I've ever seen. And, they finished on time and budget . . . no surprises! ACC is amazing."

    - S.H.

  • "From start to finish, I was very happy with ACC. Mike S. was an excellent project consultant and Blase S. was an amazing project manager. During initial phases, I really appreciated that Mike was there to help guide the process and address any of my concerns. He was very knowledgeable and a pleasure to work with. The quality of work on the project itself was top-notch and I love result. Blase went above and beyond - any time I had a question or issue he was all over it and made sure that I was happy. He is the best PM I have ever worked with in terms of professionalism, communication, and attention to detail. I really enjoyed working with the entire team at ACC, the customer service was great and I will definitely refer my friends and neighbors."

    - T.G.

  • "This is my second time hiring American Custom Contractors and I have had the pleasure of working with Aaron and team on both jobs. I highly recommend using this company for your next project. Great customer service, punctual, and they clean up after themselves!!"

    - S.B.

  • "Respectful work crew; and quality workmanship. George Karmiris was not a hard sell during his explanation and presentation. He was also helpful during the process. Tim Booth was a very knowledge Project Manager; and was responsive to all my requests. The problem was that this company gave me a price we agreed upon, and then bumped the price 17%. They based their increase on what the insurance company was willing to pay; not on the cost of labor and materials. This is a scam."

    - D

  • "These guys replaced our cedar shake roof with a new Brava shake roof. It looks spectacular, hard to believe it's "imitation" cedar, looks totally authentic! And the crew was awesome, really knew what they were doing, very thorough, efficient and professional, we couldn't be happier!"

    - D.T.

  • "Our experience was UNBELIEVABLE; literally, we have told friends our experience and nobody can believe how we rave about American Custom Contractors. We had a wind/hail storm damaged roof and Christian Ramirez made the process simple from the start and everything he described came to pass, just as he had explained. Then, when Tim Booth and his team arrived at our house, it couldn't have gone more smoothly, nor more professionally. The process was long but over 3 nearly weeks the crew took great care of our home and landscaping, and were very accommodating to our needs. It was quite possibly the cleanest job-site I've ever seen. And, they finished on time and budget . . . no surprises! ACC is amazing."

    - S.H.

  • "From start to finish American Custom Contractors was a pleasure to work with. Christian Ramirez was essential in handling the insurance discussions and requests. And once the work began, the ACC team, under the careful and thorough supervision of project manager Tim Booth, was extremely professional, hardworking, always arrived on time and did not cut corners. A roof reinstall is not exactly an experience one looks forward to but these guys are terrific. And our roof looks GREAT!"

    - M.C.

  • "I used American Custom Contractors to replace my roof and gutters after a bad hail storm damaged it and insurance claim was filed. They were extremely professional and communicated to me every step along the way. The work done looks great."

    - C.P.

  • "Awesome services!....Well led from the start through the end. Each step of the process was well explained and then executed professionally."

    - D.Z.

  • "Working with American Customs was a true pleasure. The management and staff were great. They communicated constantly throughout estimates, planning, answering questions, oversight, installation (including adjusting for adjusting for weather), making suggestions, on-time work and working into extended days to accomplish the job, cleanup, and reveiwing the result of the job. Truly a professional team that I would recommned to everyone."

    - E.N.

  • "I contracted American Custom Contractors to replace the roof and siding on my house. I'm very pleased with the quality of the work, professionalism and responsiveness of the project managers involved with the project. Overall the process was very smooth from the time I had my first meeting with Mike to organizing the project with Evan and finally getting it all done with Tim. They were instrumental in making sure my project was done to my satisfaction and they took personal pride in making sure everything was done perfectly. I certainly recommend them for your future projects."

    - S.R.

  • "Respectful work crew; and quality workmanship. George Karmiris was not a hard sell during his explanation and presentation. He was also helpful during the process. Tim Booth was a very knowledge Project Manager; and was responsive to all my requests."

    - D

  • "American Custom Contractors was great throughout the process of buying and installing our new roof. They guided us through making an insurance claim and getting insurance approval. Leading up to the install, they let me know when materials were ordered and when they would be able to install. I received phone calls from Tim the Forman on our job. He was great communicating with us. At the end he and I did a walk through. His crew did an exceptional job from start to finish. We couldn't be happier. Would definitely recommend them."

    - P.F.

  • "ACC replaced our roof, including 3 skylights, roof overhangs, and gutter extensions. They did an excellent job. The crew members showed up on time as scheduled, they were extremely professional, and finished the work on schedule (3 days), even when the weather conditions were less than ideal. George and Evan, the company representatives with whom we discussed the contract details, did an excellent job in explaining the details of the project. Tim, the crew manager, explained the entire process to us with all details. He ensured that crew pays attention to all the details. Congratulations to ACC, Tim, George, Evan, and the crew! They did a fantastic job. We would hire them again without any hesitation. John and Olympia."

    - J.B.

  • "Every interaction with the company was very professional and friendly from initial contact to final payment. On the business side, I was kept informed on what was happening with the work schedule and the billing. On the construction side, the team was efficient in the roof work and thorough in the clean-up. I highly recommend American Custom Contractors"

    - J.H.

  • "Aaron worked with my spouse over a period of several months (yes, months) while we navigated a frustrating roof warranty claim with the warranty company. He was patient and communicative. When it came time to do the actual work, Aaron and the crew were fantastic. They made sure we understood our options on venting and warranties well in advance. Day-of, they were on time, protected our landscaping, made sure to clean up every last nail and piece of debris, and were kind enough to use a box of remaining shingles to re-cover a small roof structure over our basement stairs that wasn't included in the original scope of work. Fantastic customer service experience and highly recommend. We hope to work with them again in the future."

    - J.D.

  • "The most professional company! These guys are amazing and the work they did was top notch! This was a big job, and my roof is gorgeous! Would recommend to anyone wanting the best company to do their job!"

    - L.G.

  • "American Custom Contractors recently installed a new roof on our house. We worked with David Paul, who was very knowledgeable about the insurance claims process. He was also very knowledgeable about the different shingle options, and was always responsive and willing to talk through our questions. The crew that replaced our roof worked efficiently and took care to protect our property and clean up. The business staff, including Michelle M. and Amanda S., were professional, helpful and courteous. Overall we are pleased with the service we received and are happy with our new roof."

    - C.M.

  • "Two thumbs up....Five stars....10/10....Recent storms had caused extensive damage to two buildings on my property. William worked directly with my insurance company, from start to finish, and walked me through the process effortlessly. He kept in contact with me throughout the process and ensured all of my questions were answered, I got the product I wanted and the project was done very quickly. The employees worked two long, hard, hot days. Both buildings look brand new again. I continue to get compliments from my neighbors daily. American Custom Contractors' honesty, integrity and quality of work more than exceeded my expectations. I can't thank you enough!!"

    - J.M.

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