American Custom Contractors Inc

May 8, 2022

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"I was very pleased with American Custom Contractors. They did an excellent job with my roof--Project consultant Christian Ramirez took good care of me; Sharon Slacum was very helpful with arranging appointments and connecting me with the right team; the crew was hardworking and courteous; deadlines were met; clean up was excellent; and the roof work was done well. Because of the great experience, I called them for a different job with my gutters several months later. Blase Scully was incredibly responsive to my needs--came out quickly, assessed the situation, actually remedied what he could on the spot, provided me with photos, and gave me a fast and reasonable estimate. The work was done quickly and well. I have already referred American Custom Contractors to my neighbors!"

May 5, 2022

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"American Custom Contractors were unlike any of the other roof repair companies they were professional they did everything by the book and they held our hand through the entire process. Christian Frank and Luis made sure that everything got done and completed and made sure everything was Meticulously cleaned up afterwards. I would recommend them to anybody that wants their house taken good care of!"

Apr 15, 2022

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"These folks installed my new roof about 20 years ago and have been maintaining it ever since when small wear and tear issues have occurred. This time it was a small leak that developed after I had some chimney work done for a new gas fireplace. Blase came out to evaluate the problem and inspect the roof since it's getting close to the end of its' useful life. He had been here several years ago and remembered me from then and what was last done. This time he determined where the leak around the chimney was coming from and immediately fixed the problem -- no charge, even though the cause of the leak was not theirs!!! He also informed me that my roof has at least five more years of useful life. Further, he did not push me to make more substantial, and costly, repairs around the chimney at this time. Blase is a true professional, really knows roofs and I trust his advice. American Custom Contractors is an excellent and reliable company to turn to for your roofing needs."

Mar 29, 2022

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"I had a great experience with American Custom Contractors from my initial conversation with Russell until my final check in with my project manager, Frank. I experienced some wind damage in my roof and after submitting a claim with my insurance, I coordinated with Russell to meet the assessor at my home as they viewed the roof damage. American Custom Contracting took pics and submitted additional claims to be sure that my insurance paid out appropriately for the damages. The roof replacement was schedule within weeks and completed in one day. It looks amazing! They even took care of a small soffit piece that was missing and replaced a cracked j-channel. Overall, I couldn’t be happier with the service that I received from them."

Mar 17, 2022

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"From the moment I started working with Russell at American Custom Contractors I was completely taken care of. This was my first time dealing with my insurance company and I didn’t really know what to expect. He walked me through the process and explained to me in detail the next steps, what to expect, etc. The communication was exceptional. He came out and met the insurance adjuster and pointed out damages sustained from hail. Communication is huge to me, and he exceeded my expectations. Russell was able to get my Ludowici tile roof fully replaced through insurance, along with my copper gutters and downspouts. They’re professional, reliable, and knowledgeable. Being in business for 50 years says a lot about a roofing company. I highly recommend using American Custom Contractors and working with Russell. I’m beyond pleased…he’s worth every penny. - John E."

Mar 14, 2022

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"I had my roof installed by American Custom Contractors last year. Yesterday (Sunday) I notice the cap for my old roof piping got blown off. I contacted the company via email and got a response back the same evening that they will somebody to the house the next day. Sure enough, the tech showed up promptly as promised and took care of the repair. The tech was professional and courteous. I was very impressed how responsive they were. I would highly recommend them"

Mar 10, 2022

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"Joel Miranda and his teem have done a great job on my house project including roof replacement, chimney repair and window work. Great work! I give him a 5 star! Appreciate it very much!"

Mar 9, 2022

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"ACC replaced my whole roof, skylights and gutters. They navigated the long and difficult communications with the insurance company and patiently responded to the many requests and details from the insurance company. The roof looks great and I’m very happy with the job they did."

Feb 9, 2022

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"Our roof sustained significant damage (Missing and Creased Shingles) from several days of substantial wind storms. American Custom Contractor was mentioned to us during our search for a company to replace our roof. We contacted them to discuss this project. Within two days Christian Ramirez came to our home to discuss what could be done to replace our roof. Christian was knowledgeable, friendly and patient with the multitude of questions that we asked. After meeting with a few other companies, we decided to give our business to American Custom Contractors and we are certainly glad that we did! Our scheduled date for installation of our roof was delayed by a few days due rain. Our project manager Hans Ramirez was wonderful, he kept us informed on all details for the delay and was extremely responsive to our calls and questions. On the day of our installation the crew arrived on time, spoke with us regarding their plan to install the new roof and then went right to work! The whole crew was fantastic, they worked hard, kept the area clean during the job and took time to answer any questions that we had. Hans showed up on the job site a few times to check if his crew required anything to complete their task and monitor their progress. Hans also took the time to chat with us and answer any questions that we had. Upon the completion of the work, we walked the project and discussed the work. We are Thrilled with our New Roof and Extremely Happy and Satisfied with our decision to go with American Custom Contractors. They will be our first call for any work we have to complete to our home in the future. Call them, you won't be disappointed!!"

Jan 28, 2022

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"The quality of the work was absolutely outstanding. I couldn’t have been more impressed and satisfied. Everyone was extremely polite, professional, and very committed to great workmanship. I highly recommend American Custom Contractors."

Jan 19, 2022

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"American Custom Contractors restored my home after a tree fell on the roof. It was a complex job and they were a great general contractor as well as roofer. They worked effectively with my homeowners insurance company to get me a full replacement of my slate roof. Blase Skully was a great project manager and everything was done on time and with great quality."

Jan 14, 2022

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"Very pleasant experience. Very knowledgeable and professional. Would highly recommend them."

Jan 14, 2022

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"I was surprised at how well this project went. Mike was very professional during the contract process and Hans managed a top notch installation. The crew was respectful of the property as well. The cost was also significantly less than the next bid."

Dec 21, 2021

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"Professional job. Crew did excellent work and finished the job early. Clean up was perfect. A great job"

Dec 12, 2021

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"American Custom Contractors installed the Brava Spanish Barrel Tile (Terra Cotta Color) roof product on our roof. They also repaired our gutters, supported a custom request of replacing insulation at a corner of the house, installed roof venting, and installed 3 skylights. We are very happy with the end product and we’re impressed with how responsive the install team was anytime we had a concern, correction, or question. Overall great experience but leaving the 5th star open for room for minor improvements to make the experience even better with daily in-process quality inspections / involvement by the project manager, attention to detail on finishing touches like caulking or drip edge gutter finishing, and incorrect dryer vent installed (I was impressed with how fast they responded to correct this problem after it was brought up!)"

Dec 6, 2021

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"We had a great experience with American Custom Contractors. We had a wonderful project consultant who worked with us throughout the entire process - every step of the way! The communication was excellent - we always knew what was happening and when. We were very pleased with the work that was done. I would highly recommend them!!"

Nov 24, 2021

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"My roof was ultimately covered in full by insurance and David was responsible for making that happen. He knows how to engage the insurance companies to get the best customer outcome. When the job was being done, I was assigned a project manager who touched base ahead of time, and who provided a daily progress report. He was also available for in the moment communications ( like, please ask the guys to keep the back gate closed so the dog doesn’t escape). Everyone was very professional and the communication was terrific. I began the project with an untrusting mindset and now can say that I highly recommend them."

Oct 13, 2021

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"We recently had a synthetic shake shingle roof installed on our home after having cedar shake for years. We were thrilled with the results, and were very impressed with all the people that we came in contact with with from American Custom Contractors. From our initial contact with the sales person, through our project manager, and all of the contractors who worked so hard day after day, I can’t say enough about their hard work and professionalism."

Oct 8, 2021

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"From the moment we called American Custom Contractors we were completely taken care of. The ACC team did all the communications with our insurance company and claim adjuster. The quality of work was excellent. Kudos to Russell and Hans for making sure the process went smoothly and making sure we were 100% satisfied. Tony and Christie"

Sep 28, 2021

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"Amazing work hard working men nice job guys thanks it look amazing"

Aug 4, 2021

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"This is the second time we have worked with American Custom Contractors. They replaced our roof about a year ago, and we brought them back to replace our siding and add new shutters to the house. They were incredibly professional, paid extra attention to the little details, were very focused on making sure we were happy with the final product, and just easy to work with. Couldn't recommend them any higher, 100% will use again in the future, I am sure."

Jul 22, 2021

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"Dave Forskey and his team did an amazing job fixing our roof. Highly recommend them to anyone"

Jul 9, 2021

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"We are THRILLED with our new roof and gutters! The installation was quick, professional and made with attention to detail. The crew was pleasant to work with and neat/tidy. We love our new roof which gives our home an elegant, updated look! Thank you!"

Jul 1, 2021

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"American Custom was great to work with. They communicated clearly and worked with my insurance company to get what I needed done. I highly recommend them (which is something I don’t normally do)."

Jun 18, 2021

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"Updates: We also just worked with this company to replace our siding, and they were once again fantastic. It's an extremely professional operation -- from Aaron who helped us determine the right products and approach for our house's exterior to Joel who managed the project, and David and Anibal who were here every day making it happen (and doing an incredible job at it). Each person involved checked in proactively multiple times along the way to make sure we understood how things were going and what our options were when we hit a hidden snag. Not only are these people honest, trustworthy, and communicative, their attention to detail at each stage of the process is seriously top notch. We're thrilled with the end result and can't recommend them highly enough. +++++ Aaron worked with my spouse over a period of several months (yes, months) while we navigated a frustrating roof warranty claim with the warranty company. He was patient and communicative. When it came time to do the actual work, Aaron and the crew were fantastic. They made sure we understood our options on venting and warranties well in advance. Day-of, they were on time, protected our landscaping, made sure to clean up every last nail and piece of debris, and were kind enough to use a box of remaining shingles to re-cover a small roof structure over our basement stairs that wasn't included in the original scope of work. Fantastic customer service experience and highly recommend. We hope to work with them again in the future."

Jun 15, 2021

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"Hans and his crew did an amazing job! My roof was fixed in one day, they cleaned up the debris and very efficient. The communication with the company was top notch. I will be recommending this company to anyone who is in need of their services."

May 26, 2021

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"Dave, Joel, and the American Custom Contractors staff did an excellent job identifying damage, guiding us through the insurance claims process, and scheduling installation of our new roof. The installation went as scheduled and the crew were punctual, efficient, and courteous. They were responsive to any questions or concern we had and ensured all debris and materials were cleaned throughout the day. We would highly recommend the company to anybody considering a new roof or other services they provide. We plan on hiring them again for future work as well."

Apr 20, 2021

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"Our experience was UNBELIEVABLE; literally, we have told friends our experience and nobody can believe how we rave about American Custom Contractors. We had a wind/hail storm damaged roof and Christian Ramirez made the process simple from the start and everything he described came to pass, just as he had explained. Then, when Tim Booth and his team arrived at our house, it couldn't have gone more smoothly, nor more professionally. The process was long but throughout the 3 weeks of work the crew took great care of our home and landscaping, and were very accommodating to our needs. It was quite possibly the cleanest job-site I've ever seen. And, they finished on time and budget . . . no surprises! ACC is amazing."

Apr 19, 2021

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"From start to finish, I was very happy with ACC. Mike S. was an excellent project consultant and Blase S. was an amazing project manager. During initial phases, I really appreciated that Mike was there to help guide the process and address any of my concerns. He was very knowledgeable and a pleasure to work with. The quality of work on the project itself was top-notch and I love result. Blase went above and beyond - any time I had a question or issue he was all over it and made sure that I was happy. He is the best PM I have ever worked with in terms of professionalism, communication, and attention to detail. I really enjoyed working with the entire team at ACC, the customer service was great and I will definitely refer my friends and neighbors."

Apr 9, 2021

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"This is my second time hiring American Custom Contractors and I have had the pleasure of working with Aaron and team on both jobs. I highly recommend using this company for your next project. Great customer service, punctual, and they clean up after themselves!!"

Mar 29, 2021

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"Respectful work crew; and quality workmanship. George Karmiris was not a hard sell during his explanation and presentation. He was also helpful during the process. Tim Booth was a very knowledge Project Manager; and was responsive to all my requests. The problem was that this company gave me a price we agreed upon, and then bumped the price 17%. They based their increase on what the insurance company was willing to pay; not on the cost of labor and materials. This is a scam."

Mar 26, 2021

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"These guys replaced our cedar shake roof with a new Brava shake roof. It looks spectacular, hard to believe it's "imitation" cedar, looks totally authentic! And the crew was awesome, really knew what they were doing, very thorough, efficient and professional, we couldn't be happier!"

Mar 12, 2021

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"Our experience was UNBELIEVABLE; literally, we have told friends our experience and nobody can believe how we rave about American Custom Contractors. We had a wind/hail storm damaged roof and Christian Ramirez made the process simple from the start and everything he described came to pass, just as he had explained. Then, when Tim Booth and his team arrived at our house, it couldn't have gone more smoothly, nor more professionally. The process was long but over 3 nearly weeks the crew took great care of our home and landscaping, and were very accommodating to our needs. It was quite possibly the cleanest job-site I've ever seen. And, they finished on time and budget . . . no surprises! ACC is amazing."

Mar 9, 2021

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"From start to finish American Custom Contractors was a pleasure to work with. Christian Ramirez was essential in handling the insurance discussions and requests. And once the work began, the ACC team, under the careful and thorough supervision of project manager Tim Booth, was extremely professional, hardworking, always arrived on time and did not cut corners. A roof reinstall is not exactly an experience one looks forward to but these guys are terrific. And our roof looks GREAT!"

Mar 4, 2021

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"I used American Custom Contractors to replace my roof and gutters after a bad hail storm damaged it and insurance claim was filed. They were extremely professional and communicated to me every step along the way. The work done looks great."

Feb 25, 2021

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"Awesome services!....Well led from the start through the end. Each step of the process was well explained and then executed professionally."

Feb 24, 2021

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"Working with American Customs was a true pleasure. The management and staff were great. They communicated constantly throughout estimates, planning, answering questions, oversight, installation (including adjusting for adjusting for weather), making suggestions, on-time work and working into extended days to accomplish the job, cleanup, and reveiwing the result of the job. Truly a professional team that I would recommned to everyone."

Feb 16, 2021

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"I contracted American Custom Contractors to replace the roof and siding on my house. I'm very pleased with the quality of the work, professionalism and responsiveness of the project managers involved with the project. Overall the process was very smooth from the time I had my first meeting with Mike to organizing the project with Evan and finally getting it all done with Tim. They were instrumental in making sure my project was done to my satisfaction and they took personal pride in making sure everything was done perfectly. I certainly recommend them for your future projects."

Jan 15, 2021

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"Respectful work crew; and quality workmanship. George Karmiris was not a hard sell during his explanation and presentation. He was also helpful during the process. Tim Booth was a very knowledge Project Manager; and was responsive to all my requests."

Jan 14, 2021

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"American Custom Contractors was great throughout the process of buying and installing our new roof. They guided us through making an insurance claim and getting insurance approval. Leading up to the install, they let me know when materials were ordered and when they would be able to install. I received phone calls from Tim the Forman on our job. He was great communicating with us. At the end he and I did a walk through. His crew did an exceptional job from start to finish. We couldn't be happier. Would definitely recommend them."

Dec 21, 2020

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"ACC replaced our roof, including 3 skylights, roof overhangs, and gutter extensions. They did an excellent job. The crew members showed up on time as scheduled, they were extremely professional, and finished the work on schedule (3 days), even when the weather conditions were less than ideal. George and Evan, the company representatives with whom we discussed the contract details, did an excellent job in explaining the details of the project. Tim, the crew manager, explained the entire process to us with all details. He ensured that crew pays attention to all the details. Congratulations to ACC, Tim, George, Evan, and the crew! They did a fantastic job. We would hire them again without any hesitation. John and Olympia."

Nov 25, 2020

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"Every interaction with the company was very professional and friendly from initial contact to final payment. On the business side, I was kept informed on what was happening with the work schedule and the billing. On the construction side, the team was efficient in the roof work and thorough in the clean-up. I highly recommend American Custom Contractors"

Nov 22, 2020

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"Aaron worked with my spouse over a period of several months (yes, months) while we navigated a frustrating roof warranty claim with the warranty company. He was patient and communicative. When it came time to do the actual work, Aaron and the crew were fantastic. They made sure we understood our options on venting and warranties well in advance. Day-of, they were on time, protected our landscaping, made sure to clean up every last nail and piece of debris, and were kind enough to use a box of remaining shingles to re-cover a small roof structure over our basement stairs that wasn't included in the original scope of work. Fantastic customer service experience and highly recommend. We hope to work with them again in the future."

Nov 17, 2020

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"The most professional company! These guys are amazing and the work they did was top notch! This was a big job, and my roof is gorgeous! Would recommend to anyone wanting the best company to do their job!"

Sep 10, 2020

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"American Custom Contractors recently installed a new roof on our house. We worked with David Paul, who was very knowledgeable about the insurance claims process. He was also very knowledgeable about the different shingle options, and was always responsive and willing to talk through our questions. The crew that replaced our roof worked efficiently and took care to protect our property and clean up. The business staff, including Michelle M. and Amanda S., were professional, helpful and courteous. Overall we are pleased with the service we received and are happy with our new roof."

Aug 27, 2020

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"Two thumbs up....Five stars....10/10....Recent storms had caused extensive damage to two buildings on my property. William worked directly with my insurance company, from start to finish, and walked me through the process effortlessly. He kept in contact with me throughout the process and ensured all of my questions were answered, I got the product I wanted and the project was done very quickly. The employees worked two long, hard, hot days. Both buildings look brand new again. I continue to get compliments from my neighbors daily. American Custom Contractors' honesty, integrity and quality of work more than exceeded my expectations. I can't thank you enough!!"

Aug 20, 2020

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"EXCELLENT ROOFING CONTRACTOR"

Aug 18, 2019

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"TOP NOTCH CONTRACTOR"

Jul 13, 2019

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"Major issues after installation"

Jun 4, 2018

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"Customer asked us not to share his/her review."

May 25, 2018

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"Customer asked us not to share his/her review."

Apr 24, 2018

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Apr 12, 2018

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Apr 10, 2018

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"Customer asked us not to share his/her review."

Jul 12, 2017

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"Customer asked us not to share his/her review."

Jun 22, 2017

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"THEY WERE VERY PATIENT AS WE ARE VERY PICKY AND DID A GREAT JOB"

Jun 19, 2017

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"Very Professional and Knowledgeable"

May 25, 2017

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Apr 20, 2017

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Mar 16, 2016

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"Professional, knowledgable on product and was able to fully answer any questions that were asked."

Jan 14, 2016

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"Competent, professional teams"

Nov 17, 2015

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"Professional and Knowledgeable Contractor"

Aug 28, 2015

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Jun 21, 2014

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"Customer asked us not to share his/her review."

Aug 8, 2013

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"Customer asked us not to share his/her review."

Sep 10, 2012

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"do a good job and stand behind their work"

Apr 20, 2012

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Mar 6, 2012

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Nov 17, 2011

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"they work to the best of their ability and professionally"

Nov 9, 2011

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"Customer asked us not to share his/her review."

Oct 22, 2011

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Apr 7, 2011

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"they are the only golden pledge certified installer in our area"

Dec 22, 2010

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Oct 5, 2010

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Jul 13, 2010

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"... may be the least bad choice available."

Jun 11, 2010

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Apr 6, 2010

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"DO QUALITY WORK"

Dec 2, 2009

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"Customer asked us not to share his/her review."

Sep 17, 2009

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"are professional and reliable."

Jun 27, 2009

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"WILL BE SATISFIED WITH THE EXPALNATION OF THE WORK TO BE DONE AND THE COMPLETION OF THE WORK"

May 15, 2009

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"WERE IN AND OUT AND YOU HARDLY KNOW THE CREW WAS EVEN HERE, EXCEPT FOR THE EXCELLENT JOB"

Dec 19, 2008

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"the best"

Nov 28, 2008

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"are friendly and professional."

Nov 12, 2008

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"PROVIDE AN EXCELLENT PRODUCT AND EXCELLENT SERVICE. I LOVE OUR NEW ROOF AND GUTTERS"

Sep 4, 2008

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"the work was done professionally."

Jul 1, 2008

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"DO A GOOD JOB"

Jun 3, 2008

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"I WOULDN'T RECOMMEND THIS COMPANY"