Academy Roofing

Academy Roofing

Member Since: 4/20/2018

4.4

(12)

2910 Cherokee St NW Ste 100, Kennesaw GA, 30144 USA

Overview

About Us

For over 25 years, Academy Roofing exists to bring truth, professionalism, and reliability to the roofing industry. Our goal is to turn our residential and commercial clients into raving fans.

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.4 (12)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    X.X, Roswell GA
    Apr 4, 2020

  • "Nice roof%21"

    R.B, Roswell GA
    Oct 22, 2019

  • D.W, Atlanta GA
    Apr 15, 2019

4.4 (12)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • X.X, Roswell GA

    "Customer asked us not to share his/her review."
  • R.B, Roswell GA

    "Nice roof%21"
  • D.W, Atlanta GA

  • D.M, Acworth GA

    "PROFESSIONAL & KNOWLEDGEABLE"
  • S.D, Marietta GA

  • C.B, Acworth GA

  • J.P, Woodstock GA

    "Many issues throughout process"
  • C.N, KENNESAW GA

    "Great Job They had a great crew."
  • D.W, KENNESAW GA

  • S.D, ATLANTA GA

    "Very professional and courteous contractor"
  • B.H, Acworth GA

  • M.R, Marietta GA

    "Extremely professional and very personal."
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Google
4.6 (81)

Google Reviews

Contractor reviews from customers on Google

  • "Nathan did an excellent job! He was very efficient, knowledgeable, and friendly. We will always use Academy Roofing for our roofing needs."

    B.M, Dec 23, 2020

  • "Scott at Acadamy Roofing is very professional and made made arrangements to tarp my roof very quickly! Once the proposal was signed the roof was up in a matter of days. Looks great!"

    J.D, Oct 27, 2020

  • "Within a year after moving into our new home, we noticed a leak in our bedroom from the roof. The house had just had the roof replaced with Academy a year prior to us moving, so I called them to come take a look knowing it was still well within their warranty period. After having to pay to transfer the warranty, a rep came out to look and said it was just a couple of shingles that needed to be replaced but everything else looked fine so the leak was probably from a faulty piece of wood around the chimney (which we paid to have replaced). Fast forward 3 months, the leak came back. I once again called Academy and left a detailed message and did not receive a call back. I've since had 3 other roofing companies out to assess the situation and compare opinions to get to the bottom of the issue - all 3 of them said essentially the same thing: we need a complete re-flash around our chimney because the flashing was not replaced with the roof installation. It is frustrating that I'm out of pocket for the transfer fee as well as the fee to repair the chimney wood, and am now back at square one to correctly repair the original issue. UPDATE: upon hearing of my experience, the president of Academy personally reached out to make good on the situation. They not only refunded the transfer fee in good faith, but also offered to completely redo the flashing and chimney repairs free of cost. While the initial experience wasn’t ideal, this appears to be an isolated situation and the customer service received through Academy to rectify the situation was stellar and greatly appreciated."

    L.B, Oct 21, 2020

See All Google
4.6 (81)

Google Reviews

Contractor reviews from customers on Google

  • "Nathan did an excellent job! He was very efficient, knowledgeable, and friendly. We will always use Academy Roofing for our roofing needs."

    B.M.

  • "Scott at Acadamy Roofing is very professional and made made arrangements to tarp my roof very quickly! Once the proposal was signed the roof was up in a matter of days. Looks great!"

    J.D.

  • "Within a year after moving into our new home, we noticed a leak in our bedroom from the roof. The house had just had the roof replaced with Academy a year prior to us moving, so I called them to come take a look knowing it was still well within their warranty period. After having to pay to transfer the warranty, a rep came out to look and said it was just a couple of shingles that needed to be replaced but everything else looked fine so the leak was probably from a faulty piece of wood around the chimney (which we paid to have replaced). Fast forward 3 months, the leak came back. I once again called Academy and left a detailed message and did not receive a call back. I've since had 3 other roofing companies out to assess the situation and compare opinions to get to the bottom of the issue - all 3 of them said essentially the same thing: we need a complete re-flash around our chimney because the flashing was not replaced with the roof installation. It is frustrating that I'm out of pocket for the transfer fee as well as the fee to repair the chimney wood, and am now back at square one to correctly repair the original issue. UPDATE: upon hearing of my experience, the president of Academy personally reached out to make good on the situation. They not only refunded the transfer fee in good faith, but also offered to completely redo the flashing and chimney repairs free of cost. While the initial experience wasn’t ideal, this appears to be an isolated situation and the customer service received through Academy to rectify the situation was stellar and greatly appreciated."

    L.B.

  • "Scott here was great. Beyond honest and told me what needed to be done for way less than I would have paid him to do. Felt very trustworthy. Highly recommend."

    S.G.

  • "Had a roof put on after Florence in Nov 2018. The company traveled to the coast most likely to do many jobs but is refusing to come back to fix what is wrong with the one they put on our home! The wArranty company has reached out to Academy roofing, however, they will not do what is required according to the warranty company. I, too, called them and they said they would not come back since it’s too far. During a recent storm we had shingles blow off which exposed severe issues with the entire roof. Rotten OSB boards..shingles with too many nails and driven in too far, wrong underlayment used for the type of shingle we got, and 8-10 inches of lift on the shingles which will cause more to blow off on any other storm. We have had several estimates for repair since they will not return to fulfill their end of the warranty that was purchased. All companies have advised that work was not done correctly. We are now having to pay for what should have been done when the new roof was out on initially. Buyers beware!!! Have many pictures if needed!"

    J.W.

  • "Shane was my primary roofing specialist. He was very knowledgeable and helpful with my warranty company. Academy roofing overall we great regarding scheduling and communicating with me services and costs. I would definitely recommend and use them again."

    N.M.

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