Perrenoud Roofing Inc

Jan 7, 2022

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"Cold weather cause my garage door to freeze to the ground. While opening the door the cable had broke I thought. The owner was able to have someone come over and look at it and determine that the cable had just come loose. He repaired and fixed the door. Happy to have a garage door that works again. We wanted to say thank you to Nathan and his workers for working so hard on our garage."

Sep 19, 2021

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"After a windstorm, I contacted 3 roofing companies. 2 got back to me, but only Perrenoud actually followed up on communications continuously. Keven Edwards was nothing short of AMAZING in helping me negotiate with my insurance company!! I am very happy with my new roof - it's gorgeous and the work crews were all fast and professional."

May 14, 2021

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"All the best of everything at a fair price! Perrenoud Roofing just completed a total and complete replacement of the roof on my home. The old roofing materials were removed, and a new roof was installed, along with new vent covers and roof edging. I am just amazed at the high quality of the Perrenoud team and the professional installation, cleanup, and attention to detail that was exhibited throughout the entire process from the initial bid to the final follow up. I did much research prior to asking for bids from several roofing contractors, and Perrenoud was recommended by several friends. Their bid was very competitive, and now that the new roof has been installed, the EXTREMELY high quality of their work and roofing materials is evident everywhere! If you want a 5 star roof installed at a fair price... GO WITH PERRENOUD!"

Apr 27, 2021

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"Our roof had to be completely replaced after a wind storm and after receiving 3 quotes, we chose Perrenoud. My wife's boss used them for his own house so we trusted the recommendation, and they also somehow we're the lowest quote - with the highest being twice as much as their quote. They did an amazing job, with great customer service, and as a business did everything they should for a customer. No complaints, and the salesman Keven helped us with not only choices but with insurance every step of the way. Definitely recommend."

Feb 8, 2021

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"If I can give minus five stars I would. Very very disappointing. I ask them to repair my deck roof leak especially at the joint with the house main roof. I paid $3600 for repair with 10 yrs warranty. They were back within days for same leak. The junction continue to leak and the company made several attempts and failed. They end up made temporary repair by laying temporary tarp and that stops the leak and advised me for whole house roof replacement or spend another $3600 to stop the leak. In the mean time I try contact another roof company to look at the situations they gave me estimate $700 to repair. They remove the tarp and spend 3 hrs and the leak has stopped ln just one trip. I feel I have been taken all these time. I think they owe me some refund for their mistake. The company had contacted me about the survey trying to clarify matters. I was told They may refund me some money. I expect them to do that. If they don't I will consult my attorney and contact local BBB here in Spokane. Here is my advise to all of you get at least 3 estimates and never ever trust one company."

Feb 3, 2021

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"Very disappointing service. I have a simple repair to my roof they have made at least 8 trips to fix it. They could not and at the end they charge me more money and still did not fix it. It is also my mistake not checking and get more estimate because I trust them. The took advantage of my trust. Do not use their services. Get at least 3-4 bits. These days you just cannot trust people based of faith value. I hire a very small company they make one trip and fix the leak and I only pay them $700 compare to this company charging me several thousands more. If I can give them minus stars I will. They also talking me into new roof even though there is nothing wrong with mine. The estimate is about 35 % more than competitors. I still have my old roof that will last about 8 yrs more. I am glad I found new company to deal with. So folks do your research get at least 3 estimates. I intend to report this matter to our local BBB"

Nov 19, 2020

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"Holy smokes Perrenoud!!! My wife and I received 3 different quotes from roofing companies. The first quote was the cheapest with a product that did not seem worthy. The second quote was the most expensive and seemed unreasonable since the roof would need be gold plated. We then got a quote from Perrenoud that was right in the middle and seemed very fair. I have talked to other people who have used this company so that's what sealed the deal for me. When the sales person told my wife it was going to be 3-4 months out for a new roof, I knew I was going with a good company. If a company can fit you in that week or the following, something is wrong. We kept getting updates from Juan (site manager) and then it was scheduled. When this crew showed up, they SHOWED up! 5 guys descended on my home and they were ready to work. I have heard stories about roofers starting a job, removing the roof and then not showing up for weeks to finish it. Not Juan and his crew. To say I was impressed with their attitude, efficiency and overall job...would be an understatement. They worked incredibly hard and on the last day, I went and got the team a dozen doughnuts and a 6 pack of Gatorade to show my appreciation. (ATTN: If you are using someone to perform manual labor at your home, it's totally ok to recognize they are also human beings and a very small gesture can mean a lot). The only minor hiccup was my fence gate got slightly damaged because someone opened it the wrong way. My fence appears to open towards a person when it really opens in. I talked with the company about it and they sent someone out to fix it right away. I share this story not as a complaint but as a testament of how they fix problems. Accidents happen and if something occurs, they will fix it right away. I also need to compliment them on their safety. Every morning they put on a safety harness and "tied in". I have seen many roofing companies with employees walking around on the roof with zero safety gear. That is a direct reflection on that company and the work they most likely provide. If a company doesn't encourage, value or enforce safety, it's a company I would not want to use. I just want everyone involved with this job to know how happy my wife and I are. I will recommend this company to anyone who mentions they have a roofing issue. Nice job guys and keep up the GREAT work!!!!"

Oct 30, 2020

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"We had heard many great things about Perrenoud Roofing, and when we decided it was time to replace our 30 year old roof we contacted them for a quote. It came in at a very reasonable price, and we also elected to get our badly deteriorated fascia and gutters replaced. They did a gorgeous job! We were concerned about damage to our extensive shrubbery next to the house, but they were exceedingly careful. Their crews are professional, meticulous, and did an excellent cleanup when the installation was complete. We were so pleased with Perrenoud that we also had them install a new garage door, which turned out great! I wouldn't hesitate to recommend Perrenoud for any homeowners' roofing, gutter, fascia, or garage door needs! High quality at a very competitive price."

Aug 22, 2020

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"I was recommended this company for a roofing repair. Scheduled an appt. with a contractor , took time off work, and did my part to get an estimate. No call, no show, no apology. And then the contractor had the nerve to put blame on me when I called a week later to give them another shot at my business. Customer service is a 0☆ I definitely would not recommend them! ! ! Very disappointed."

Jul 15, 2020

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"They stayed until almost 8:30 at night with no communication, and told us they had a meeting in the morning but would be at our house by 9am at the latest, they did not show up until 2pm and when asked why they did not give a real explanation. At one point they were also gone for upwards of 2 hours after arriving late without saying a thing to us at all. Edit: we were told after they finished the roof that the guys to do the gutters would be there the next day, and they have still not arrived and we have not heard anything from them or about them coming to do the gutters."

Jun 8, 2020

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"We decided it was time to get a new roof, got 3 estimates and decided to go with Perrenoud based on the 3zcellent review we had read. Keven Edwards gave me an estimate on the spot and explained the steps that would be taken to put on the new roof. They even do gutters so were able to have one replaced. Very professional and they make sure you are happy with the job. Would definitely recommend then to anyone. They did an excellent job."