This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.
"If it were possible, we would leave negative stars! Nation's Roof came to fix a leak we had in the roof after the rain. A few weeks later the leak was still present, and after the rain, our ceiling was damaged. They came out a second time and did work in a COMPLETELY different area WITHOUT any leaks (that obviously did not fix the problem we called them for originally). We called them a third time to address the SAME leak, and no one ever responded. We had to contact another company, Command Roof, to come and fix the problem. Command's owner even came out himself to ensure our leak was fixed properly! We have undertaken a significant financial loss due to having to repair the same leak (plus all the ceiling damage) 3 times!! When we received the invoices from Nations Roof, they tried to bill us NOT ONLY for both visits (without adequate work completed), but they also falsified the man hours by 8 hours! We contacted the company to discuss these issues, and went months without response. When they finally did reach back out to us, we were hoping to resolve things amicably. However, it quickly turned into a hostile conversation as their President, Andrew, was unwilling to take our offer to pay for half of both invoices (as we recognize that he still had to pay his employees even though the job was not completed). It was beyond disappointing to experience a business owner who was so condescending and unwilling to see reason. We provided him with all of the documents and communication records that we had (including the job ticket with hours completed by his workers) and he refused to acknowledge our claim. In addition to offering to pay half, we gave Andrew our promise not to share our displeasure with his company and lack of customer service. His exact response was "So feel free advertise all you wish (I wouldn’t if I were you)". What kind of business owner communicates with a customer in such a threatening manner?!? In hopes to resolve this issue without continued communication with Andrew, we reached out to the Nations Roof regional controller with an offer to settle. However, we never received a response, or even acknowledgement of our concerns. We could go on forever, but bottom line: STAY AWAY FROM NATIONS ROOF! We would rather keep a bucket under our leak next time."
"Your driver was weaving in and out of traffic on 71 south of Columbus. Too fast to get a number of the vehicle. Teach your drivers some safety lessons."
"We spend many thousands of $$ with this company and with the first hard rain, the areas of the repairs leaked like a sieve. We called them out on no less than three occasions under the 6 month warranty period before they finally got the leaks stopped. Then they had the audacity to send us two repair bills totaling $1,865 which of course we refused to pay. They violated State of Ohio law which requires a contractor to give an estimate of repairs before doing any work. Then they put a lien on our building in a low class move."
This contractor specializes in installing Asphaltic roofing systems.
This contractor specializes in installing coatings systems.
This contractor specializes in installing Single-Ply roofing systems.
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