This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.
"I am the Facilities Manager at a Church and School. I have dealt with Matthews Roofing twice over the past few months on different projects. I can easily give them a 5 star rating. They have always responded quickly and gotten the projects done in a timely and efficient manner. I will say Thank You to Joel for the great service."
"RUN THE OTHER WAY. Our building (a 100-year-old, six-unit condo building on Chicago’s north side) hired Matthews in August ‘22 to replace our roof and gutters. Midway through the project, Chicago experienced summer storms. Despite these being forecasted all week, Matthews neglected to sufficiently tarp the ongoing work. As a result, the entire north side of the building experienced flooding, with the top floor unit experiencing flooding so severe that the owners have been forced to evacuate for nearly four months while entire walls, ceilings, floors, and electrical systems are treated for water mitigation and replaced. During the storms, Matthews came out to better tarp, stopping the flooding and demonstrating the entire debacle to be completely avoidable. To add insult to injury, the crew completely destroyed a unit’s HVAC system, using the air ducts as a walking path and crushing them in the process. Matthews claims they are not responsible for HVAC system, and is denying any responsibility for the destruction. Finally, when work was wrapping up, a unit owner noticed that the front gutters had not yet been replaced. When we inquired about this with Matthews, they declared they would not be replacing the roof above the sunrooms or front gutters, despite the contract outlining a complete replacement of “all existing roofing and gutters.” They pushed our building to pay them an additional $4500 (on top of the $60.4k total agreed to in the contract) to do that work. Eventually they relented when it became clear we understood the terms of our contract, and would take legal action if necessary. Last but not least, Matthews insurance attempted to buy off the building (and dissolve Matthews of any responsibility) with less than 1/10 of what the damage will actually cost the collective owners. It’s worth noting each unit’s insurance provider, as well as the HOA’s insurer, has declared the situation a case of “pure negligence.” Matthews is a completely unprofessional, unqualified, reckless company. Please learn from us and avoid at all costs."
"I am very pleased with the quick response to help us replace a flat roof that had a major failure and getting it done before winter. From our sales rep Brian, to the installers of the roof, we were in good hands every step of the way. Good company to work with."
This contractor specializes in installing Asphaltic roofing systems.
This contractor specializes in installing coatings systems.
This contractor specializes in installing Single-Ply roofing systems.
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