H&S Roofing & Gutter Co Inc

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H&S Roofing & Gutter Co Inc
506 W Summit Ave, Charlotte NC, 28203 USA

Member Since: 9/23/1998

Premium Coating System Contractor

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.4 (104)

Google Reviews

Contractor reviews from customers on Google

  • "New TPO roof, new gutters and gaurds, roof repair...great service, responsive, project manager inspected work, followed up with minor requests."

    - G.N, Apr 24, 2021

  • "H&S team was polite and professional with our roof repair request. Team was able to coordinate prompt scheduling request that accommodated the completion of repairs before our newborn was back home."

    - M.D, Apr 12, 2021

  • "I had a total roof inspection performed by H & S Roofing. The representative who did the inspection and provided the estimate for the repair was Derek McMillion. He was on time , courteous , professional , and detailed in his inspection feedback. The reason I continue to use H & S Roofing is due to representatives like Derek McMillion. I would highly recommend H & S to anyone who wants a professional roofing opinion."

    - G.A, Apr 2, 2021

See All Google
4.4 (104)

Google Reviews

Contractor reviews from customers on Google

  • "New TPO roof, new gutters and gaurds, roof repair...great service, responsive, project manager inspected work, followed up with minor requests."

    - G.N.

  • "H&S team was polite and professional with our roof repair request. Team was able to coordinate prompt scheduling request that accommodated the completion of repairs before our newborn was back home."

    - M.D.

  • "I had a total roof inspection performed by H & S Roofing. The representative who did the inspection and provided the estimate for the repair was Derek McMillion. He was on time , courteous , professional , and detailed in his inspection feedback. The reason I continue to use H & S Roofing is due to representatives like Derek McMillion. I would highly recommend H & S to anyone who wants a professional roofing opinion."

    - G.A.

  • "Very easy process from start to finish, extremely professional job and clean up afterwords. Very happy with the outcome of the project. The shingles were matched perfectly.Would highly recommend H&S roofing."

    - B.E.

  • "new tpo roof on sunroom, new gutters, gutter gaurd, roof repair...great communication, project manager checked on crews, walked us through everything...they were punctual and quick...came back for a requested touch up no prob...highly recommend..."

    - J.D.

  • "A brief summary of our interaction with "H&S Roofing & Gutter Company". We needed a new roof and reached out to family and friends that have replaced their roofs recently. We received about three names. Unfortunately, because of the impact of Covid-19, the only company that is still in business is "H&S Roofing & Gutter Co Inc". We reached out to H&S. Jim Strahan went in and helped us review the roof. He came back and gave us a true and fair assessment of the roof. There were a couple of areas that earlier estimators cited needed repairs. Jim thought we could get a few more years to tend to these repairs. And, that waiting will not necessarily translate to it costing us more money. To save money, we concurred. We signed the papers and they went and did the work. The work was started and completed on the same day. A couple of things stands out; inclusive:- 1) I asked Jim Strahan why he was honest with us about the immediacy of the need for gutter repairs. He quickly replied that he will like to sleep well at night 2) H&S Roofing was direct, succinct, and truthful in its dealings with us 3) And, they expect the same economy from their ecosystem. 4) They trusted us. Though, we were communicating and working a couple of thousand years away, that did not get in the way of commerce and building and fostering a relationship. We are wholly satisfied. Daniel Adeniji"

    - D

  • "I had a total roof inspection performed by H & S Roofing. The representative who did the inspection and provided the estimate for the repair was Derek McMillion. He was on time , courteous , professional , and detailed in his inspection feedback. The reason I continue to use H & S Roofing is due to representatives like Derek McMillion. I would highly recommend H & S to anyone who wants a professional roofing opinion."

    - G.A.

  • "I've had one shingle sticking up on my roof for a while from a storm, which our roofing company has not come to fix in months. Derick and his brother Dillon were working on my neighbor's roof and they popped over to do the quick fix for me! They were incredibly kind and gracious to help me out, so I would highly recommend them!"

    - E.V.

  • "First dealt with Graham then Derek estimater then Dawn scheduler than Luis crew chief then Craig safety guy who came by during job. All from start to finish so polite and professional they do what they say when they say. Could not be happier. Thank you all. Now I know why they have been in business since 1939. Thank you H and S."

    - G.L.

  • "Every person I have talked to and interacted with at this company was accommodating, professional, and followed through on what they promised in the timeline stated. Great team- recommend to anyone!"

    - C.S.

  • "This company did a repair at the front of my roof. They did an excellent job matching my existing shingles. I cant even see the repair! I always try to use a SMALL BUISNESS that is LOCAL whenever I can, and this company did not disappoint."

    - S.W.

  • "Disappointing..... I made an appt on 5/29 for some to come out on 6/25. Steve came out and was great, got an estimate back on 7/1. I signed and returned. Estimate for work to start was 2-3 weeks due to busy schedules. No problem. Finally after no communication I reached out on 9/1 with an email to Daisy - no response. I then emailed Steve - no response I was excited to get a vm from Randy on 9/22 saying they were delayed and items were back ordered. Ok So more time passes and I get a email from Dawn on 12/21 saying a tech was in the area and could come to do the job, just let them know if it was ok to proceed but I didn't need to be home. So it was Christmas week - I did not want the work done that week. So I immediately called the office - I got a recording that they were with customers - leave a vm. So I left a vm saying it was a bad week with the holiday to do the work and if someone could please call me about the proposal since so much time had passed. I went to work and came home at 3pm to find a tech in my front yard with my old gutters off the house. Disappointed and upset I called the office and spoke to Dawn. She told me she never received my vm and it was not her fault that the tech took the work order out of his box and left to do the job. Well I guess I forgot I was the customer. I asked her to go read my file that started on 5/29 and call me back. She called me back and left me a vm saying she was sorry and that she would send me a $25 gift card in the mail for my issues. That was the end. What they did get right was send me the bill a day later. It doesn't even matter that the $25 gift card never came. I realize we are in a pandemic - but simple communication would have solved this and not to have someone like Dawn speak to me so poorly on the phone."

    - K.Z.

  • "They showed up and we're extremely knowledgeable. We were impressed with his understanding of our roofline and where and how rain collected and flowed down through our gutter system. More importantly, he understood where and why we were having issues. We got our quote, reasonably priced and the right solution, and then complete darkness. We reached out again, nothing. The last time we reached out, the response was "I know, I'm sorry... someone will be in touch soon." After a few weeks, they finally got back to us and did a great job finishing the project. COVID has made doing business difficult and they helped me understand how it has affected them. They did a great job redeeming themselves."

    - J.O.

  • "I inherited a frustrating situation with a newer shingles but failing flashing and vent collars. I struggled to find a contractor who wanted the small job on my steep roof (1.5 story house). H&S Roofing was prompt and attentive to detail. The detailed estimate helped me understand exactly which parts of the roof would be replaced and the extent to which unforeseen issues would be covered in the estimate. My shingles were discontinued, so H&S cautioned me that the match might not be perfect, but from the street, the difference is not at all visible. The work crew was polite and did a good job cleaning up, too."

    - N.G.

  • "They did a great job. Wish they would have called me before they sent their crew out but the crew did a wonderful job."

    - D.D.

  • "They are my worry free roofing company. We manage single family homes and H&S Roofing has replaced many of our roofs over the years. I've never had a problem yet. If I did, they are 100% behind their work"

    - M.M.

  • "Our roof was damaged after a bad storm in June and thankfully we were referred to H&S. I would highly, highly recommend their service for anything in the home related to your roof. We received an extremely competitive estimate for replacing our roof and the crew was out about 2 days later to get to work. I thought it would have taken them a couple days to complete the job but they were able to replace the entire roof in one day! It even rained sporadically through the day a couple times and they didn't quit until the job was done. The crew was super friendly and professional and Randi was a pleasure to work with. Thanks to H&S for turning an other wise terrible scenario into a positive with our beautiful new roof!"

    - C.F.

  • "Spoke with Dan about gutters that were damaged during a storm. With a few questions, he was able to give me a quote right over the phone. The work was done very professionally, on time and at a great price! I will be using H & S Roofing again if needed! Thanks Dan!"

    - A

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