Black Hills Exteriors LLC
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Black Hills Exteriors LLC

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Black Hills Exteriors LLC
2507 E Saint Patrick St, Rapid City SD, 57703 USA
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Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
5/19/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.9 (183)

Google Reviews

Contractor reviews from customers on Google

  • "Black Hills Exteriors came to our rescue after a not so great experience with another contractor here in Rapid City that left us hanging with an unfinished deck. BHE came by last fall and said they could take care of us in the Spring and they were true to their word. Tyler and Max were professional, timely, always returned our calls, and went through the process with us and answered any concerns we had. We are finally able to enjoy our deck this year. I would highly recommend BHE for your roofing and deck needs. We had a rubber membrane laid on our deck because it sits on the top of our garage and didn’t want water to penetrate into the framing. It’s beautiful and we’re so happy! Thank you Black Hills Exteriors, especially Tyler and Max!!!"

    - S.C, Jul 13, 2021

  • "Stopped by to get some information on windows n roofing? The people-(workers)inside were polite! The place was clean and comfortable. This is what makes it easy for the customer!!!"

    - C.H, Jun 30, 2021

  • "Make an appointment for an estimate which is two months out and get texts and emails a month before and a week before and the day before they are scheduled to show and then nothing. So I double check all the texts and emails to make sure I didn’t mess up the time and date and I didn’t. Then I wait a few days just to see if they’d show because everyone is busy and still nothing. So I called and left a message and no return call. I then opted to email to see what was the delay and still no response. Left with no other choice I’ve had to work through one of their competitors due to the fact of lack of professionalism to even call or email back. If this is the way they run their company not sure how they even make it as a business. Just remember first impressions are everything."

    - D.W, Jun 8, 2021

See All Google
4.9 (183)

Google Reviews

Contractor reviews from customers on Google

  • "Black Hills Exteriors came to our rescue after a not so great experience with another contractor here in Rapid City that left us hanging with an unfinished deck. BHE came by last fall and said they could take care of us in the Spring and they were true to their word. Tyler and Max were professional, timely, always returned our calls, and went through the process with us and answered any concerns we had. We are finally able to enjoy our deck this year. I would highly recommend BHE for your roofing and deck needs. We had a rubber membrane laid on our deck because it sits on the top of our garage and didn’t want water to penetrate into the framing. It’s beautiful and we’re so happy! Thank you Black Hills Exteriors, especially Tyler and Max!!!"

    - S.C.

  • "Stopped by to get some information on windows n roofing? The people-(workers)inside were polite! The place was clean and comfortable. This is what makes it easy for the customer!!!"

    - C.H.

  • "Make an appointment for an estimate which is two months out and get texts and emails a month before and a week before and the day before they are scheduled to show and then nothing. So I double check all the texts and emails to make sure I didn’t mess up the time and date and I didn’t. Then I wait a few days just to see if they’d show because everyone is busy and still nothing. So I called and left a message and no return call. I then opted to email to see what was the delay and still no response. Left with no other choice I’ve had to work through one of their competitors due to the fact of lack of professionalism to even call or email back. If this is the way they run their company not sure how they even make it as a business. Just remember first impressions are everything."

    - D.W.

  • "We had full window replacement, new front and back doors and all new siding installed. Justin and his crew were outstanding! I could not have asked for more attention to detail, professionalism, caring about their quality of work and just pleasant to have them work on our house. Justin and his crew are hands down the best contractor I have ever experienced."

    - B.V.

  • "We had our roof recently replaced by Black Hills Exteriors. Aaron was great at explaining our options and getting us in their Spring schedule. The crew was very efficient and professional. Would highly recommend."

    - L.A.

  • "The personalized service I received from BHE was out of this world. My first contact was with Janet who gave me the indication that I had picked the right roofing company. Then Rory took over and his communication with me was 100 stars; answering every question and request almost immediately (and I had many questions). After the damage to my roof, another wind storm stripped away some of the siding of the shed. Rory effortlessly added it to the work order. The employees started on time when expected. In this day and age when it seems many contractors fail in all expectations you might have, Black Hills Exteriors changes your way of thinking. Thank you for a job well done!"

    - S.T.

  • "Rory and his team did a PHENOMENAL job with my roof repair and replacement. They showed up earlier than expected presented themselves in a professional manner. Had work completed faster than expected. This team is OUTSTANDING!!! I am already figuring on replacing my siding and soffetts in the near future and this will be the only team I want to do any work on my house. Great job guys and keep up the good work. I have already given your information to one of my coworkers."

    - G.C.

  • "I looked all over Rapid City for weeks trying to find someone that could make a custom piece of facia that was torn off in the wind, and was turned away from several other businesses. I finally tried Black Hills Exteriors and within the same day they had me come in with the dimensions and fabricated the piece for me on the spot. If I ever need any roofing or siding done in the future I will 100% be returning to them and highly recommend them. Thank you so much for your quick response and help!"

    - D.H.

  • "I have had the good fortune of working with Chad at Black Hills Exteriors on two occasions (thanks, South Dakota weather!), and each was efficient, professional, and complete. His attention to detail shows in the final product-a roof over our heads that we trust, and the word of a true craftsman. I would highly recommend his business, Black Hills Exteriors. In point of fact, I have recommended him twice to good friends! Finding a high quality, reliable company can be difficult, but I've the utmost confidence in Black Hills Exteriors."

    - B.C.

  • "The crew at Black Hills Exterior was reliable and timely! The best part was the way they cleaned up after themselves! Got the roof done in one day so it was never open to the elements which was also greatly appreciated!"

    - A.H.

  • "Black Hills Exteriors recently installed siding and gutters on our home.  We received significant damage from the hail last summer.  Finding vendors to complete the repairs in a timely and quality fashion seemed to be impossible.  Our realtors strongly suggested Chad E at Black Hills Exteriors and we have been very impressed with the referral to Chad and the entire Black Hills Exteriors Team!  Chad was fantastic to work with.  He was very focused, on our needs, goals, and he was willing to help us maximize our insurance.  He took the time to ensure we received the service we were paying for and went above and beyond.  Last week the crew finished the siding install and we are so impressed with the cleanliness, timelines, and project coordination.  Everything was lined up and accomplished in a very reasonable time.  Chad maintained great communication throughout the project ensuring support and questions were addressed throughout.  We will be lifelong customers of Black Hills Exteriors!  The quality of their products, customer service, and completion timeline is by far the best service we have ever experienced with a contractor.  Michele and Brett"

    - M.A.

  • "Rory is the best! Make sure you ask for him, he is super responsive. Will take your calls and answer any questions you have no matter the time of day, early morning or late at night! He's always happy to help out!"

    - C.W.

  • "great service. chad was very helpful with all my questions about my roof repair. make sure to ask for chad. top quality roofing company ,thanks again guys"

    - D.B.

  • "Black Hills Exteriors is the most wonderful company, from the owners to the employees. They are all extremely professional, respectful and will always get your job done with your utmost satisfaction. If you experience any problems or do not like something that was done, they do their best to make sure that the problem is fixed and that you are happy! I will never choose another company to do exterior repairs on my home!"

    - K.G.

  • "EXCELLENT, FAST AND FRIENDLY SERVICE. THE PROJECT MANAGER WAS OUT TO CHECK ON THE PROJECT AS WELL. ALSO REPLACED SOME WINDOWS THAT WERE DAMAGED BY A HAIL STORM. EXCELLENT JOB"

    - S.S.

  • "The Project Manager was extremely responsive, made my options clear and was able to expedite my work due to a very short timeline I had available. The crew did great work and got it done in one day. They even sent quality control the next day to review the work and make sure the crew didn't leave a mess. Extremely pleased!"

    - J.T.

  • "Very professional from start to finish! They had great communication every step of the way and answered any and all of our questions. The installation crew was very professional and took great care of our property while they were here. They made sure everything was perfect and we were 100% satisfied."

    - D.S.

  • "Black Hills Exteriors was absolutely wonderful to work with. The estimate for our siding was given in a very timely manner. The communication was great as well. The crew that installed the siding was very considerate and respectful. The finished product was exactly what they had promised. BHE will be our first consideration for any roofing, siding, or exterior needs from here on out!"

    - M.S.

  • "After the hail storm this past summer I called BHE and made an appointment. I was assigned Rory. He was on time for the appointment and thoroughly explained everything that would take place, the time frame, he would submit all invoices to my insurance, he contacted my insurance to get a window replaced instead of repaired, he helped me find parts that I was unable to find, he gave me numbers for glass and screen repair. All of his crew members were very professional. They came to do their job and did it in a timely manner. I’ve never dealt with any insurance issues before and Rory made it very easy. I would gladly give your company a recommendation. Thank you for a job WELL DONE! Joanne Oxford"

    - J.O.

  • "Impressed with how well Black Hills Exteriors handled everything!! Always responsive to phone calls and questions. Aaron was very knowledgeable and helpful. The crews that worked on the gutters and roof were professional and polite. The gentlemen that cleared the excess material were very nice and helpful. Will use Black Hills Exteriors again!! Highly recommend!!!"

    - K.K.

  • "Just this week Trevor and his crew helped us repair our hail damaged roof for the second time in four years. During the insulation we also scheduled an inspection of the integrity of the roofing structure and replaced insulation. Trevor stayed on the job for two days to ensure that his crew worked in unison with my building and insulation contractors. He kept me fully informed of the process and helped guide me in my decision making through the entire process. He was also very helpful in working directly with my insurance company to make sure everything was handled appropriately. His crew worked hard, were very timely and professional and did a wonderful job cleaning up my property after the job was done. Four years ago we also had Black Hills Exteriors replace most of the windows in our house, resided the south side of our home and replaced our gutters. With all of that work we had done Trevor and I had one issue that we had to work through and that is exactly what we did. Trevor came to the table and we worked through our issue which is one of the major reasons why I chose to work with him and his company again. I highly recommend Working with Trevor and Black Hills Exteriors LLC."

    - T.H.

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