Baker Roofing Company

Baker Roofing Company

Baker Roofing Company
1209 Northgate Business Pkwy, Madison TN, 37115 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
8/29/2017
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.8 (83)

Google Reviews

Contractor reviews from customers on Google

  • "My roof was actually replaced 2.5 years ago by Baker, as part of a larger townhouse neighborhood. The work was done very quickly and decent quality overall, in terms of completeness of the replacement. However, I was very disappointed with the cleanup and "putback" by the staff. As the crew removed the old roof, they flung shingles, nails, and plastic caps across all neighborhood yards and landscaping. (two windows were damaged from debris, of which Baker did pay to replace) They did come back out, at my email request, to do a "once-over" but it really did not improve. Fast forward 2.5 years, and Aaron came out for another project in the neighborhood. I introduced myself and explained my situation. He immediately apologized and said that clearly their team fell short of quality expectations, and that me collecting nails weekly from my yard 2.5 years later is unacceptable. He promised to come over to my unit when they finished up at the other house. Sure enough, an hour later they were over. They cleaned out every single gutter of nails and roofing debris and reattached the gutter and gutter guard that were damaged in the roof replacement. I'd encourage Baker Roofing to learn from Aaron and his colleague... quality and completeness are essential for customer satisfaction. Although I was unhappy with the job before, Aaron made it right. Did he have to do so? No. That's positive customer experience. Kudos to Aaron"

    - M.K, Apr 26, 2022

  • "I absolutely loved working with Baker!! They just finished replacing my rooftop deck and I couldn’t be more thrilled. Aaron in the Nashville office was quick to get me a quote & helped me navigate through every decision with his expertise. My operation manager William Price out of the Raleigh branch was so kind & prompt in getting his guys out as soon as the materials came in. Tommy Penny, Jose Peña, Megal & David replaced the rooftop deck in only two days. They could not have been more professional, knowledgable & kind. I am so grateful to have worked with everyone at Baker & cannot thank them enough for my beautiful new deck. I will only use baker moving forward and highly recommend them to anyone seeking roofers."

    - A.E, Dec 28, 2021

  • "Taylor, Austin, Allen and Jack were all great. They came in and tackled the roof repair with complete professionalism. I can't thank them enough."

    - M.C, Oct 26, 2021

See All Google
4.8 (83)

Google Reviews

Contractor reviews from customers on Google

  • "My roof was actually replaced 2.5 years ago by Baker, as part of a larger townhouse neighborhood. The work was done very quickly and decent quality overall, in terms of completeness of the replacement. However, I was very disappointed with the cleanup and "putback" by the staff. As the crew removed the old roof, they flung shingles, nails, and plastic caps across all neighborhood yards and landscaping. (two windows were damaged from debris, of which Baker did pay to replace) They did come back out, at my email request, to do a "once-over" but it really did not improve. Fast forward 2.5 years, and Aaron came out for another project in the neighborhood. I introduced myself and explained my situation. He immediately apologized and said that clearly their team fell short of quality expectations, and that me collecting nails weekly from my yard 2.5 years later is unacceptable. He promised to come over to my unit when they finished up at the other house. Sure enough, an hour later they were over. They cleaned out every single gutter of nails and roofing debris and reattached the gutter and gutter guard that were damaged in the roof replacement. I'd encourage Baker Roofing to learn from Aaron and his colleague... quality and completeness are essential for customer satisfaction. Although I was unhappy with the job before, Aaron made it right. Did he have to do so? No. That's positive customer experience. Kudos to Aaron"

    - M.K.

  • "I absolutely loved working with Baker!! They just finished replacing my rooftop deck and I couldn’t be more thrilled. Aaron in the Nashville office was quick to get me a quote & helped me navigate through every decision with his expertise. My operation manager William Price out of the Raleigh branch was so kind & prompt in getting his guys out as soon as the materials came in. Tommy Penny, Jose Peña, Megal & David replaced the rooftop deck in only two days. They could not have been more professional, knowledgable & kind. I am so grateful to have worked with everyone at Baker & cannot thank them enough for my beautiful new deck. I will only use baker moving forward and highly recommend them to anyone seeking roofers."

    - A.E.

  • "Taylor, Austin, Allen and Jack were all great. They came in and tackled the roof repair with complete professionalism. I can't thank them enough."

    - M.C.

  • "Taylor and his brother did a great job. Explained exactly what they did and showed me the finished results. Would have them back"

    - L.R.

  • "Props to awesome Austin! Respectful of my property, diagnosed & corrected 3 issues contributing to the leak in my roof...such a professional & pleasant young man! I highly recommend these guys!"

    - D.L.

  • "Austin was knowledgeable and put my mind at ease while he was here accessing my roof for damage. He found the issue and fixed it efficiently and did a great job explaining the issue in layman terms. Thanks Austin and Baker Roofing!"

    - H

  • "I highly recommend Baker Roofing for your gutter needs they were able to custom and install 2 gutters for my house that no other company was able to do! And they were so professional and provided quality work. I was dealing with Billie, and Taylor at Baker Roofing."

    - L.T.

  • "I highly recommend Baker Roofing Co. I had a solar attic fan installed and roof modification (very good quality and warranty) and was quoted a fair price. They are very responsive to all my inquiries and even came out a second time to adjust the remote controller unit to be farther away for more accurate reading. Austin is a gentlemen and a scholar. Contact Aaron for your quote today. It will save your roof, furnace, A/C and lower your electric bill in 5 years plus you get a tax credit still."

    - S.N.

  • "My HOA uses Bakers Roofing and they are awesome! I was able to work with Austin who was very professional, provided very clear communication, and arrived on time. He took time to assess the area and explained exactly what was causing it and how he was going to fix it. I’d recommend their service!"

    - A.C.

  • "Absolutely great experience with Baker Roofing! All of the team I worked with were professional and responsive. Specifically, Austin Braswell, Billy Fitzwilson and Kaitlyn Roberts. I highly recommend you reach out to this company for any of your roofing needs!"

    - S.S.

  • "Repaired flashing around dormer. Did a great job!"

    - M.A.

  • "I have worked with Baker Roofing Company before and was please with their work. I have new issues with the roof and siding on my home so Baker Roofing was the first company I called. Aaron Maxwell came out this morning to find out what is going on. He was punctual, professional, knowledgeable, detail oriented and honest about the needed repairs."

    - A.B.

  • "Austin & Taylor were both on time, professional & polite. They even called to give me a heads up that they were 20 minutes away. Detail orientated, checked roof and attic to try and find out the problem. I would recommended them if you are looking for a roofing company to come out & tell you what’s going on."

    - M.A.

  • "Thank you Austin and Taylor for the super quick service you provided to find our leak. Your service was professional, on-time and we appreciated the photo documentation so we could see the issue. I would recommend this roofing company for their terrific work ethic and honesty."

    - L.A.

  • "We reached out to Baker Roofing Company when another local roofing company failed to get back to us in a timely manner. Taylor and Austin came in record time, they were professional and prompt, even found something that the previous estimator did not find. I would highly recommend Baker Roofing for all your roofing needs, they do an amazing job and are great to work with. Thank you Baker Roofing Company!"

    - C.J.

  • "Austin and Taylor came out this morning to repair 3 shingles . They called me to let me know that they were on their way to render services. They were friendly, professional ,respectful and on time. I would highly recommend them. AARON Maxwell is the residential Sales Manger. Billy is the manager. Both managers answered all of my questions and explained everything to me in a timely fashion. I felt as though I was part of Bakers Roofing Family. ⁷Thank you for your professionalism and all that you do as a team.. continue to strive for excellence and you will always have business. God bless you all!!!!!Ms. Champion-Collins"

    - J.C.

  • "Taylor and Austin were really professional and helped us fix the roof leak and the. Window leaks due to bad weather. I really appreciate their honest suggestions."

    - S.P.

  • "Austin and Taylor were efficient and noninvasive. They worked quickly and kept me informed. Great experience overall."

    - A.S.

  • "Baker Roofing did an incredible job on my roof! They replaced all decking wherever any form of leak or damage had been present, they replaced my old vents with a nice new ridge vent along the roof peak, they cleaned up all debris after the installation, and they had the whole roof done (3,300sqft home, ~1,700sqft roof) in one day without lacking any quality. They triple check their work and follow through on everything they say. Their estimate was itemized and clear, and every employee was professional on the crew and in the office. They also installed new gutters with gutter guards that work substantially better than my previous gutters, and look perfectly crisp! No push and pull with this company, and I recommend them very highly!"

    - K.T.

  • "Austin and Taylor came out to my house to make a minor repair to my siding. They did great work, professional, friendly and timely. I would recommend their services."

    - K.M.

  • "We were told during a home inspection our 10 year old roof needed completely replaced by another company. We called Baker Roofing for a second opinion, Billy came out crawled on top of roof did a deep inspection, said a few missing shingles needed to be fixed, but other than that it was in good shape. We hired them and they sent out Josh, Taylor and Austin. They called about 20 minutes before they arrived to let me know, did the repairs and then were on their way. Very professional and would highly recommended all the way around."

    - J.D.

  • "Taylor and Josh did an excellent job repairing a roof leak on my 3 story townhome. They used quality materials, did quality work, and completed the job within a couple hours. They are professional, know what they are doing, courteous, and explained everything. I highly recommend them. Thanks!"

    - J.D.

  • "THE Baker Co. sent two nice young men to repair my roof. They were very good at their job. They were quick and and safe at their job. Well trained and competent in their work. I am so glad that i hired the BAKER ROOFING COMPANY, William W. McCord"

    - W.M.

  • "My husband's and my introduction to the Baker Roofing Company was through Taylor Williams, their sales consultant, who came to our home to discuss our roofing needs. Taylor is a professional with boundless energy and unbridled enthusiasm for his work. His knowledge of and his passion for his work is quite impressive and his dedication to his potential customers is a quality rarely seen in today's business climate. Taylor spent well over an hour with us discussing our various roofing options and then explaining the system components and other details of the CertainTeed Landmark shingles we were most interested in. He exhibited patience in responding to our various inquiries not only about our roof replacement but our gutters and windows as well. Baker Roofing is a specialty contractor with expertise in all these areas. If you have the financial resources to spend a bit more on a roof replacement or other related projects, I would recommend you engage the services of Baker Roofing Company. I am certain that the end result will be a product of both quality and beauty, especially if Taylor is involved."

    - K

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