Austin Roofing and Construction

Austin Roofing and Construction

No GAF Verified Reviews

Austin Roofing and Construction
1301 W Ben White Blvd Ste 200A, Austin TX, 78704 USA

Overview

About Us

The roofing company to suit our clients’ needs, dreams & budgets while providing world class customer service as an educator, adviser & manager. Local Commercial Roofing Contractor with over 27 years experience - Licensed, Insured, Certified & Bondable

At-A-Glance
Member Since:
11/17/2015
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.7 (49)

Google Reviews

Contractor reviews from customers on Google

  • "Austin Roofing and Construction is an exceptional company. As the manager of commercial buildings, I encounter the need for repair work, especially as these buildings often have aging, flat metal roofs. Recently, I had a major roof leak that was causing an office to flood. Chris Wilson came out during the rain storm and immediately found the leak. He sent me pictures of the roof and the office walls that needed to be repaired. He was in constant communication with me. The work was started quickly and finished in a short period of time. Again, I was sent pictures of the finished project. The cost was quite reasonable. I will use this company for any future projects, and highly recommend them."

    - D.Z, Jul 30, 2021

  • "This is the second time I've used ARC over the past 7 years. They never disappoint me. The staff, from who answers the phone to who comes to inspect, who does the work, and who handles the billing, are always respectful, attentive to details and they deliver what they promise. I won't even bother calling any other roofing company in the future. It's so reassuring for me to work with a group of people at a company that I trust and genuinely like engaging with. Thank you Austin Roofing & Construction for being so stellar and having great customer service!"

    - A.L, Jul 15, 2021

  • "Fantastic service, the folks there were so friendly and patient towards me. The prices were very reasonable, and so far the work itself has been high quality. I think this is a great honest local business, the people there actually seem to care about the work."

    - T.M, Jul 14, 2021

See All Google
4.7 (49)

Google Reviews

Contractor reviews from customers on Google

  • "Austin Roofing and Construction is an exceptional company. As the manager of commercial buildings, I encounter the need for repair work, especially as these buildings often have aging, flat metal roofs. Recently, I had a major roof leak that was causing an office to flood. Chris Wilson came out during the rain storm and immediately found the leak. He sent me pictures of the roof and the office walls that needed to be repaired. He was in constant communication with me. The work was started quickly and finished in a short period of time. Again, I was sent pictures of the finished project. The cost was quite reasonable. I will use this company for any future projects, and highly recommend them."

    - D.Z.

  • "This is the second time I've used ARC over the past 7 years. They never disappoint me. The staff, from who answers the phone to who comes to inspect, who does the work, and who handles the billing, are always respectful, attentive to details and they deliver what they promise. I won't even bother calling any other roofing company in the future. It's so reassuring for me to work with a group of people at a company that I trust and genuinely like engaging with. Thank you Austin Roofing & Construction for being so stellar and having great customer service!"

    - A.L.

  • "Fantastic service, the folks there were so friendly and patient towards me. The prices were very reasonable, and so far the work itself has been high quality. I think this is a great honest local business, the people there actually seem to care about the work."

    - T.M.

  • "I would recommend these guys to anyone. Efficient, they worked to get more coverage from my insurance company, I barely had to do a thing. Jeremy is awesome and delivers on his word. They were understanding about us waiting on the check from the insurance company to come before we got to pay them. And on top of all that they even re-stained my garage door and shutters as part of their service!"

    - L.M.

  • "Billy Kerr is an outstanding representative for Austin Roof and Construction. Got the job done at a fair price with top quality. This is a messy process when you replace a roof, but all cleaned up nice and neat. Went the extra mile to make all done right"

    - R.M.

  • "Busy team and hard to get a hold of, but excellent work and craftsmanship. Worth the wait. There's a reason they are busy, because they are the best and everyone wants to work with them!"

    - D.L.

  • "Wood facia replace and paint. They were sneaky. Painted over rot that I found in different areas at different times of the project that I pointed out not once but 3 times. I can only hope the 2nd floor repairs were done correctly because I could not see them. Broke my bedroom window because they laid their ladder on it. I had to wait 3 nights before it was repaired, I had to clean up their trash, wood nails and prices of glass. The guy that replaced the glass hid it behind some stuff of mine rather than taking it with him. My salesman never met with me after our first visit. He minimized my concerns. He said he would be sending me a gift card because of the issues that occurred. I never got it. I had to hold off paying them because of some things that were left undone. His workmen were very disrespectful to me. I should not have had to examine everything they did. They broke plants of mine and my Neighbour’s. Again I had to find these areas because the crew was sneaky and never reported any thing they had broken to me. I could never recommend this company for any work. I am giving an update for this review and changing my rating from 0/5 to 3/5. After posting my negative review, the company reached out to me to discuss why I was not happy with the work. A crew supervisor came to my home to look at the installation and agreed that the work was not up to par. He agreed that they would redo the parts of job that were done so poorly the first time. He was very nice and respectful as were the people who came out and fixed the problems. I would name all of these people if I could remember their names. The caveat to the repairs being done was that I remove my negative google review. I was asked to remove the review multiple times because “The owner kept asking”!!! To me, that was really annoying and I felt pressured! Because of that, the fact that it took until 2/21 to get everything done and that I still had to point out problems like more rotted wood to the workmen, I will not remove the review and can only say that the job now is satisfactory but certainly not the quality it would have been if they had just redone the whole job rather than piece it together like they did. I hope this company can improve their work and customer service. Thank you."

    - P.B.

  • "Excellent work; excellent response time. Highly recommended."

    - P.R.

  • "Austin Roofing and Construction is an exceptional company. As the manager of commercial buildings, I encounter the need for repair work, especially as these buildings often have aging, flat metal roofs. Recently, I had a major roof leak that was causing an office to flood. Chris Wilson came out during the rain storm and immediately found the leak. He sent me pictures of the roof and the office walls that needed to be repaired. He was in constant communication with me. The work was started quickly and finished in a short period of time. Again, I was sent pictures of the finished project. The cost was quite reasonable. I will use this company for any future projects, and highly recommend them."

    - D.Z.

  • "Wood facia replace and paint. They were sneaky. Painted over rot that I found in different areas at different times of the project that I pointed out not once but 3 times. I can only hope the 2nd floor repairs were done correctly because I could not see them. Broke my bedroom window because they laid their ladder on it. I had to wait 3 nights before it was repaired, I had to clean up their trash, wood nails and prices of glass. The guy that replaced the glass hid it behind some stuff of mine rather than taking it with him. My salesman never met with me after our first visit. He minimized my concerns. He said he would be sending me a gift card because of the issues that occurred. I never got it. I had to hold off paying them because of some things that were left undone. His workmen were very disrespectful to me. I should not have had to examine everything they did. They broke plants of mine and my Neighbour’s. Again I had to find these areas because the crew was sneaky and never reported any thing they had broken to me. I could never recommend this company for any work."

    - P.B.

  • "When I realized I had hail damage I was inundated by some fairly interesting characters trying to get my roof replacement business, most of which were not from Austin or even Texas. It was a scary decision to commit to and finally I just looked at a list of the top roofers in Austin and decided to give Austin Roofing a call. Brent came out to see me and he was incredibly friendly, knowledgable and walked me through every step of the process. He answered my questions a day later, a week later. He helped me work with the insurance companies. Everything Brent and Austin Roofing promised me they delivered, and more. I love my new roof and am in the process of having them put one on my dad's house. I will use them for all my home repairs and can't recommend them enough. Choosing Austin Roofing and meeting Brent was the only decision in 2020 that went 100% right. They aren't among the top roofers, they are the best roofers in Austin."

    - D.N.

  • "Our property management company, Austin Home Source, handles a portfolio of 100+ single family and duplex rental homes and over the past 20 years we have employed many roofers. Austin Roofing & Construction has consistently done top notch work for us and our clients, and always at a competitive price. We've used them for flat roofs, one story houses, two story houses, lightning damage, hail damage, skylight leaks, you name it- no matter the scope of work, from small repair to full on roof replacement- we've always had great success with Austin Roofing and Construction."

    - J.S.

  • "Austin Roofing and Construction did an outstanding job on my mother's New roof! She has received many compliments on her new roof:) Thank you so much Austin Roofing and Construction for choosing my mother to be the recipient of a free roof. They are very professional and efficient from the office manager Christine to Brent and his crew that came out to do the work! I would highly recommend Austin Roofing and Construction."

    - L.M.

  • "Great customer service and outstanding follow up. We had several estimates from other roofing companies and this one was one of the more reasonably priced. We had Luis come out the next day after we requested a quote. He explained all our options very thoroughly and even came out a second time just to explain a few more questions from the list we had before choosing them. He took lots of pictures before and after. We ended up choosing them and they stayed in constant contact with us every step of the way. The crew took only a day to replace our entire roof and cleaned up well afterwards. A few weeks after the job was complete it rained and we noticed a small leak through one of the pipes. We contacted Luis and he sent someone out immediately and got it fixed no questions asked. I really like that I can count on them for any future issues. This was an insurance claim so the first half of the payment was paid to Austin Roofing before scheduling the job. Then their office allowed us to pay the other half when we got the final insurance payment which was very gracious since it was a few weeks later. They gave me a great warranty and our roof looks awesome too."

    - M.C.

  • "Austin Roofing did an incredible job installing a roof vent for an exhaust fan. We worked with Brent and he was very professional and listened to what we wanted. The installer, Mr. Antonio did a clean meticulous job and was very professional and informed us what he was doing and how he was doing it. We are very happy with the final product and highly recommend this company."

    - T.S.

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