San Diego County Roofing & Solar

Warning !! This review may be lengthly however I promise You it will be worth your time to read if you are in need of roofing replacement! So I developed a roof leak at our home and the existing roof was at least 25 years old so it was now time for roof replacement! I did my research and contacted the owner Troy whom was very thorough and informative during our conversation and he answered all of my concerns. The next step was to have my roof inspected, address any concerns and formulate an estimated cost for recommended repair. The estimator Dylon spent nearly 45 minutes performing a complete and thorough inspection. I have solar panels and gas lines mounted on our roof which complicated the roof replacement process. Good news is San Diego County Roofing (SDCR) partners with a great solar company and therefore de-activating the solar system, solar panel(s) removal, replacement and re-activation of the solar system is all taken care of through SDCR. Also SDCR warranties all work provided by their partnering solar company. I chose SDCR to replace my roof and what a great decision it was. I was updated and kept informed through each and every step of of the roof replacement process. I had some wood issues (rotting, worn out etc...) and the cost for the wood replacement was very reasonable. Tarps were laid out to cover our pool and artificial turf and after each day the residence was thoroughly cleaned of debris. Edgar the supervisor was always available whenever I had any questions or concerns. Also Dylon was always "Keeping tabs" with the progress and kept me informed of any issues and offered options when applicable. I felt very comfortable knowing that Dylon was always "on top" of things! Upon completion of the job, Juan invited me to view the new roof replacement and informed me of all that had been done and answered all of my questions and concerns. He even explained that my flat roof section of the garage had 2 sheets of "roofing" (know as "torch down") installed as compared to 1 sheet of roofing which most roofing companies provide, something I wouldn't have known. Everything was great and I was extremely satisfied EXCEPT one big problem! Apparently during the process of replacing my roof, a section of my newly installed artificial turf in the front of my house became damaged. I contacted Troy to discuss this big concern not knowing what to expect. After our discussion he instructed me to have the turf replaced and that I would be reimbursed for any and all cost. I had the artificial turf replaced at a cost of $2,200 and true to his word troy had a company check in the amount of $2,200 sent to my house within (1) week. So rest assured SDCR will give you phenomenal service. The company is professional, honest and transparent every step of the way from start to completion. This company has proved should something go wrong, they will make it "right". I highly recommend SDCR and I'm so glad I made the right choice! You should make the right choice too!

K.L, Apr 30, 2025