Whether it's a minor roof repair or complete replacement, home improvement projects can be a big expense for homeowners. That's why it's so important for contractors to consider accepting credit card payments in addition to other flexible payment options they may offer.
The year 2020 has significantly changed the roofing industry—from how contractors serve their customers to how they build their skills and knowledge. For starters, training in roofing moved from in person to virtual. And the GAF CARE team embraced this approach to better serve contractors during this challenging time, delivering hundreds of training sessions and employing new training strategies that will benefit contractors in 2021 and beyond.
Workplace conflict can arise across many working environments and can lead to unmotivated staff and poor working relationships, both on and off the roof. The right de-escalation techniques can help defuse situations as well as foster more cohesive working relationships going forward.
One year after the pandemic began, Trent Cotney of Cotney Attorneys & Consultants has seen firsthand how COVID changed roofing. Here, he shares insights into what contractors are concerned about as well as tips on how to successfully navigate the roofing industry in this new environment.