Overview
About Us
On behalf of the entire Smith & Ramirez family, we would like to thank the El Paso community for being instrumental in our success by allowing us to be a part of El Paso's tremendous growth. As the only Master Elite contractor in El Paso, we strive for excellence and customer satisfaction. We represent El Paso and El Paso represents us.
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Customer Reviews
"Alex and his team were phenomenal! They walked us through each step of the process and answered every question. Their team helped dealing with our insurance company so that we could focus on our already busy lives. We highly recommend Smith and Ramirez roofing company based on the quality of work, their professionalism, and guidance."
"Outstanding experience all around! Alex and Ty are experts in the roofing field. Very knowledgeable and creative in solving problems. Also they are very good and dealing with the insurance companies. I was declined twice by insurance, and Alex proved to them it was an insurable claim with pictures and diagrams. Highly recommended!"
"Alex came by for inspection and quote. Was thorough in their inspection and I didn't feel like I was upsold anything. Very honest with how we could approach our roof repair. Will go back for additional services in the future."
"All personnel I dealt with were personable."
"very satisfied with all the work."
"Customer asked us not to share his/her review."
- "All personnel I dealt with were personable."
- "very satisfied with all the work."
- "Customer asked us not to share his/her review."
- "Roof looks great"
- "SHAWN & CARLA AT"
- "Customer asked us not to share his/her review."
- "Very knowledgeable and informed staff as well"
- "PROFESSIONAL & EXPERIENCED"
- "Omicron Roof Replacement"
- "VERY PROFESSIONAL/OUTSTANDING"
- "KNOWLEDGEABLE, HELPFUL & PROFESSIONAL"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "A portion of the roof on the back of the house was not shingled. Jesse said the inspector would not approve it because it was less then a 2% pitch. Instead a few rolls of shingle material was used. The inspector never showed up before during or after job completion. At the time of the write up I was told by Jesse the inspector would inspect at completion to ensure work was done correctly, but he never showed up. I did not question or research the roof pitch situation but relied on the professionals. Not sure that was the right thing to do. I am still upset with the look of that part of the roof. It does not match the rest of the roof."
- "Best Roofing Experience Ever"
- "VERY PROFESSIONAL"
- "I would never recommend Smith & Ramirez to my worst enemy> I have been in litigation for almost two years to force them to replace the roofing the installed in June of 2014 due to numerous leaks."
- "Customer asked us not to share his/her review."
- "HARD WORKING TEAM"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
Awards
GAF-Certified Green Roofer
This contractor has committed to recycle shingles from tear offs where available and operate business in an otherwise sustainable manner. Indicates that the contractor is committed to sustainable practices, working to reduce his/her company’s impact on the environment.
Habitat For Humanity Roofer
This contractor has been awarded the GAF Habitat for Humanity's "Community Contractor" designation by participating in at least one Habitat for Humanity project in partnership with GAF in a year. Participation include donating their time and labor (while GAF donates the materials) and demonstrating a commitment to his/her local community and helping those in need. A contractor receives the GAF / Habitat for Humanity "Community Champion" designation when completing at least 5 projects over a rolling 5 year period.
Installation Excellence Award
This award is for contractors that consistently install with a very high level of quality and provide their customers the highest protection that GAF offers.
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.
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GAF Awards & Certifications
Residential Contractors
Commercial Contractors
Awards
Master Elite®
A mark of roofing excellence. Only 2% of roofers in North America are invited to become GAF Master Elite® Contractors. It can’t be bought. It can only be earned.*
Get peace of mind with a Master Elite® Contractor Contractor
At GAF, we evaluate thousands of roofers in the country and make sure they're insured and have state licenses (in states that require them) so they can offer our best warranties.
This certification requires a minimum of 7 years of experience, is renewed yearly and requires the contractor to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- High property owner job satisfaction ratings
- Able to offer the strongest GAF warranties
Your connection to stronger GAF warranties
The GAF Shingle & Accessory Limited Warranty provides a Lifetime limited warranty term and 10-year 100% coverage period during which GAF will provide both installation labor costs and replacement GAF products necessary to repair your roof due to a manufacturing defect for 10 years.
A GAF Master Elite® Contractor can also offer the GAF System Plus Limited Warranty, increasing your Smart Choice® Protection Period from 10 to 50 years and including tear off.
| Non-certified Contractor | Certified Contractor | Master Elite Contractor | |
| GAF Shingle & Accessory Limited Warranty | ✓ | ✓ | ✓ |
| WindProven™ GAF Roofing System Limited Warranty | ✓ | ✓ | ✓ |
| GAF System Plus Limited Warranty | - | ✓ | ✓ |
| GAF Silver Pledge™ Limited Warranty | - | - | ✓ |
| GAF Golden Pledge® Limited Warranty | - | - | ✓ |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Certified™
Only 7% of roofers in North America are invited to become GAF Certified™ Contractors. It can’t be bought. It can only be earned.*
Get peace of mind with a Certified™ Contractor
At GAF, we evaluate thousands of roofers in the country and make sure they're insured and have state licenses (in states that require them) so they can offer our best warranties.
This certification requires a minimum of 3 years of experience, is renewed yearly and requires the contractor to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- High property owner job satisfaction ratings
- Able to offer the strongest GAF warranties
Your connection to stronger GAF warranties
The GAF Shingle & Accessory Limited Warranty provides a Lifetime limited warranty term and 10-year 100% coverage period during which GAF will provide both installation labor costs and replacement GAF products necessary to repair your roof due to a manufacturing defect for 10 years.
A GAF Certified™ Contractor can also offer the GAF System Plus Limited Warranty, increasing your Smart Choice® Protection Period from 10 to 50 years and including tear off.
| Non-certified Contractor | Certified Contractor | Master Elite Contractor | |
| GAF Shingle & Accessory Limited Warranty | ✓ | ✓ | ✓ |
| WindProven™ GAF Roofing System Limited Warranty | ✓ | ✓ | ✓ |
| GAF System Plus Limited Warranty | - | ✓ | ✓ |
| GAF Silver Pledge™ Limited Warranty | - | - | ✓ |
| GAF Golden Pledge® Limited Warranty | - | - | ✓ |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Master Select™
Get assurance that you’ll be dealing with a quality, reputable and dependable professional when you choose a GAF Master Select™ Contractor.
GAF Master Select™ Contractors must have a minimum of 5 years of experience are required to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- GAF trained and certified
- Able to offer enhanced GAF commercial warranties and guarantees
GAF Master Select™ Contractors are your connection to the strongest GAF commercial guarantees and warranties
| Non-GAF Contractors | GAF Master Contractor | Master Select™ Contractor | |
| Standard Limited Product Warranty | ✓ | ✓ | ✓ |
| Weather Stopper© Integrated System Limited Warranty | - | ✓ | ✓ |
| System Pledge™ Limited Warranty | - | ✓ | ✓ |
| Emerald Pledge™ Limited Warranty | - | ✓ | ✓ |
| Diamond Pledge™ NDL Roof Guarantee | - | 30 year maximum term No Dollar Limit Guarantees (NDL) | 35 year maximum term No Dollar Limit Guarantees (NDL) |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Master
Get assurance that you’ll be dealing with a quality, reputable and dependable professional when you choose a GAF Master Contractor.
GAF Master Select™ Contractors must have a minimum of 5 years of experience are required to be:
Properly insured & licensed:
For your protection, so you can rest easy knowing you're covered
- $1M+ Liability Insurance
- Worker's Compensation Insurance
- State licensed where required and applicable
Reputable & trustworthy:
With a track record of providing quality roofing services in your community
- Good standing with the Better Business Bureau
- Good credit rating per Experian
Highly qualified:
Up to date on the latest technology and practices, ensuring expert installation
- GAF trained and certified
- Able to offer enhanced GAF commercial warranties and guarantees
GAF Master Contractors are your connection to the strongest GAF commercial guarantees and warranties
| Non-GAF Contractors | GAF Master Contractor | Master Select™ Contractor | |
| Standard Limited Product Warranty | ✓ | ✓ | ✓ |
| Weather Stopper© Integrated System Limited Warranty | - | ✓ | ✓ |
| System Pledge™ Limited Warranty | - | ✓ | ✓ |
| Emerald Pledge™ Limited Warranty | - | ✓ | ✓ |
| Diamond Pledge™ NDL Roof Guarantee | - | 30 year maximum term No Dollar Limit Guarantees (NDL) | 35 year maximum term No Dollar Limit Guarantees (NDL) |
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Premium Coating Systems
Contractors with Premium Coating Systems certification focus on coatings and liquid membranes, and have a proven track record specifically with these products. Their training and project performance with GAF have enabled them to qualify for this distinct designation.
Premium Coating Systems certification requires proper insurance and licensing, a strong reputation for quality, and a commitment to understanding the latest technology and installation methods.
Contractors with GAF Premium Coating Systems certification are also your connection to the strongest GAF commercial guarantees and warranties for this product category
President's Club Award
These contractors represent the best of the best of our Master Elite®, Master Select™, and Premium Coating Systems Contractors.
They have distinguished themselves by meeting stringent requirements in the categories of Performance, Reliability, or Service.