Pinnacle Home Improvements LLC

Pinnacle Home Improvements LLC

Pinnacle Home Improvements LLC
1220 Old Alpharetta Rd Ste 310, Alpharetta GA, 30005 USA

Overview

About Us

Pinnacle Home Improvements is dedicated to performing the highest quality work.

At-A-Glance
Member Since:
2/24/2014
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.5 (34)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "THE PERSON WHO SOLD ME MY ROOF"

    - W.F, | Decatur GA
    Jul 23, 2020

  • "PINNACLE HOME IMPROVEMENT - CHRISTOPHER"

    - G.M, | Ellenwood GA
    Jun 15, 2020

  • "Customer asked us not to share his/her review."

    - X.X, | Dallas GA
    Jun 12, 2020

4.5 (34)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "THE PERSON WHO SOLD ME MY ROOF"

    - W.F, | Decatur GA

  • "PINNACLE HOME IMPROVEMENT - CHRISTOPHER"

    - G.M, | Ellenwood GA

  • "Customer asked us not to share his/her review."

    - X.X, | Dallas GA

  • - J.K, | Atlanta GA

  • - S.W, | Lithonia GA

  • "Customer asked us not to share his/her review."

    - X.X, | Ellijay GA

  • "FANTASTIC EXPERIENCE"

    - C.A, | Newnan GA

  • - C.S, | Jonesboro GA

  • "ROOFING PRODUCTS EXPLAINED WELL."

    - B.B, | Atlanta GA

  • "AWESOME JOB WOULD RECOMMEND -UR-"

    - A.R, | East Point GA

  • "Disappointed"

    - M.C, | Kingston TN

  • - M.A, | Corryton TN

  • "SURPRISE!"

    - Q.B, | Lawrenceburg TN

  • - J.G, | Powder Springs GA

  • "PINNACLE HOME IMPROVEMENTS"

    - J.B, | Newnan GA

  • "Customer asked us not to share his/her review."

    - X.X, | Lithonia GA

  • "EDUCATIONAL EXPERIENCE"

    - W.S, | Roswell GA

  • "Excellent"

    - J.W, | Temple GA

  • "Professional and Knowledgeable Contractor"

    - D.B, | Lawrenceville GA

  • "COMPETENT AND PROFESSIONAL"

    - P.G, | Antioch TN

  • "Professional and Knowledgeable"

    - S.H, | Jonesboro GA

  • "Customer asked us not to share his/her review."

    - X.X, | Marietta GA

  • "Customer asked us not to share his/her review."

    - X.X, | Lithonia GA

  • - D.P, | Kingston TN

  • - V.T, | Ellenwood GA

  • "GUIDED US THROUGH THE JOB VERY WELL"

    - S.C, | Atlanta GA

  • - S.G, | Senoia GA

  • "Professional, friendly and punctual. Second mile people."

    - J.G, | Tucker GA

  • - F.M, | Stone Mountain GA

  • "Customer asked us not to share his/her review."

    - X.X, | White Pine TN

  • - V.M, | Alpharetta GA

  • "CONTRATOR"

    - B.R, | Sugar Hill GA

  • "are awesome I didn't have to deal with the insurance company.I had another insurance that came out first in july when this claim first occur they underbid and after insurance paid the claim the roofing company didn't respond, we thought we were on our own with a $2300 deductible and a underbid claim.I saw a representative from pinnacle in the subdivision and talk to him he assured me they can help me this was in Dec. after getting my information and talking to the insurance company they were able to redo my claim. words cannot explain how thankful we are for pinnacle"

    - J.R, | Douglasville GA

  • "had a fair price and were extremely professional. I am very pleased with our new roof."

    - W.O, | Johns Creek GA

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Google
4.2 (206)

Google Reviews

Contractor reviews from customers on Google

  • "The entire experience from start to finish was handled professionally. They showed up when they said they would, they completed the work on time, they had someone there asking if I was okay with the work being done, the cleanup was absolutely great. Something I’m not used to with today’s contractors. Then the best, they have called multiple times to ask if I am pleased with the work. This is first class professional company that I will recommend and if the need arises I will use again."

    - G.H, Aug 3, 2021

  • "Robert Lackey’s presentation for Pinnacle Home Improvements was by far the best of anyone else and we were so impressed, we agreed to have Pinnacle do our vinyl siding. Our home is 38 years old, and we have been in it for 28 years so imagine the siding, it was cracked and damaged. Once the installers finished our home, it looked like a freshly built home. The workers were efficient, polite, and very professional. We love our siding and gutters. Once the job was finished, the workers cleaned the area as if no one were ever there doing that type of job. We would highly recommend Pinnacle; you cannot go wrong with Pinnacle."

    - J.M, Aug 3, 2021

  • "Pinnacle was GREAT! From the at home sales demo , to the scheduling and installation they were FIRST CLASS! During this crazy time of uncertainty, they kept me informed along the entire process and I never had to call and ask for a thing. I highly recommend Pinnacle for their services. And yes, I called them because of their commercial, Hi Lyndsay! But I will call them back because of their service."

    - C.C, Aug 2, 2021

See All Google
4.2 (206)

Google Reviews

Contractor reviews from customers on Google

  • "The entire experience from start to finish was handled professionally. They showed up when they said they would, they completed the work on time, they had someone there asking if I was okay with the work being done, the cleanup was absolutely great. Something I’m not used to with today’s contractors. Then the best, they have called multiple times to ask if I am pleased with the work. This is first class professional company that I will recommend and if the need arises I will use again."

    - G.H.

  • "Robert Lackey’s presentation for Pinnacle Home Improvements was by far the best of anyone else and we were so impressed, we agreed to have Pinnacle do our vinyl siding. Our home is 38 years old, and we have been in it for 28 years so imagine the siding, it was cracked and damaged. Once the installers finished our home, it looked like a freshly built home. The workers were efficient, polite, and very professional. We love our siding and gutters. Once the job was finished, the workers cleaned the area as if no one were ever there doing that type of job. We would highly recommend Pinnacle; you cannot go wrong with Pinnacle."

    - J.M.

  • "Pinnacle was GREAT! From the at home sales demo , to the scheduling and installation they were FIRST CLASS! During this crazy time of uncertainty, they kept me informed along the entire process and I never had to call and ask for a thing. I highly recommend Pinnacle for their services. And yes, I called them because of their commercial, Hi Lyndsay! But I will call them back because of their service."

    - C.C.

  • "Everyone involved were very nice, professional, and friendly from the salesperson down to the installers. The representative who came to inspect the work after it was completed was exceptional too. Great job! Great people! Great company!"

    - A.R.

  • "Both the gutter and windows installers did a wonderful job. The Pinnacle representative was very informative and helpful with walking us through the process. We are very well pleased. We live on a very busy street and the neighbors and passerby all notice the improvements, We ould like to say thank you. We have already begun to see a savings."

    - J.W.

  • "I have just completed two big jobs with this company. One was replacing windows on my home and the other was replacing the siding. Mr Calhoun was very knowledgeable about their products and was able to convince me of quality and value. The installers arrived early and worked diligently even though rain to get the job completed and they were very professional and helpful. In fact, I had talked to another company about replacing my windows and they were going to charge more than the total cost for both jobs by Pinnacle. I saved five hundred dollars by hiring Pinnacle. So I would highly recommend them to friends and family. L. Dyson"

    - L.D.

  • "really wish they would get a better commercial. The only person that thinks she is cute saying the company name wrong are the parents. Who is going to take you seriously when number 1 commercial I low budget and you have a little girl that has absolutely nothing with home improvement. are they saying people at pinnacle aren't smart enough to pronounce it right? she is just annoying at this point"

    - V.N.

  • "5+ rate I would definately recommend Pinnacle Home Improvements to everyone. They did an awesome job with the siding and roof. There was great communication by keeping me updated on what was going on. I found out about them by television advertising and decided to try them and worked out so perfectly. I should have done before picture but here is the after picture. Thanks so much Pinnacle!!!"

    - D.P.

  • "Crews were on time and did a great job and did not leave any mess. Office support kept me updated on potential weather delays throughout the process. I'm very satisfied with the quality of work completed."

    - J.H.

  • "My mother in law was in need of new windows, siding, and a new roof. When she was considering companies, I urged her not to choose a small or start-up business. As much as we love to support smaller companies, I made the mistake of doing so when replacing my roof and 2 years later, our roof had MANY leaks and damage. The company we had originally hired shut down and we had no warranty or coverage. It was a nightmare, we had to replace the entire brand new roof and ended up spending thousands of dollars just for choosing the wrong company. When considering Pinnacle, my MIL and I did extensive research on this company and it’s credentials. I wanted to ensure the same experience would never happen to her. We called for a quote and they were able to get us scheduled for the next day. Our salesman was polite, informative, and took the time to explain every detail to my MIL, and we had no doubt in our minds that this was the company for her. The production process was incredible, we never once had to ask questions. I was concerned that with the size of this project that it would take forever and be too stressful for her, but It only took a couple months, and I’m thankful for the quick communication from Pinnacles team. Her finished home looks AMAZING. The crews that came out were always respectful and wasted no time. Almost looks brand new, I’m still speechless when I pull up to the driveway now! Entire experience was a breeze. Thank you!"

    - R.L.

  • "I assume you guys do a good job, but I assume 90% of your customers don’t have to have to pay out of pocket, their insurance does. I am a single mother with three children at home, paying cash not an insurance claim. One of my children at home is a Marine injured while serving and now lives at home with me. I am very disappointed that your man came to our home and gave an estimate of 25,000 to replace roof. I said I would think about it and that I wanted to get other estimates. He then dropped price to 19,999. I said again I would consider it. He then dropped it another 5,000 if I would sign right then. Extremely high pressure. So tell me how an honest business could give a price of 25,000 and then drop it 10,000.00!?!? Are you serious? It’s apparent that I was trying to be taken advantage of. If not explain how there was a swing in price of 10,000 in half an hour? Then was told if I didn’t sign right then the price went back to original. You people should be ashamed!!!!! I was paying cash I’d saved over the last ten years!!!!! How can you try to mark it all up 10,000 and then drop that price if I sign right then?!?! But If didn’t it would go back up to original quote. Also how can you quote a price like that without even measuring my house? Good job on your cute commercial, tricked me into calling. I’m also filing a complaint with the BBB. Also before you respond to this review justifying a 10,000 discount because my son is a disabled marine, your actual military discount was 1000.00. I have picture of your quote. Shame on you. I’ve gotten three other quotes for 10-12,000 right off. Why did you try to charge me 25,000.00?"

    - T.H.

  • "Team Pinnacle Alpharetta have been fantastic, from sales presentation to installation and follow through living up to every single commitment. We waited longer than normal lead times because of the challenge that Covid is imposing on anything these days but Pinnacle never over promised to earn our business. We had sixteen windows replaced on one long day of work and the teamwork and quality of finishing they demonstrated were formidable. We will call them again soon to renovate windows on another section of the house. Well done Team Pinnacle! Aldo and Judy Romano"

    - A.R.

  • "I was eager to have a quote for siding to replace for my entire house and schedule with pinnacle. The first appointment was for April 12th and I got a very nice voicemail letting me know it needed to be rescheduled the man offered $500 off which was above generous. Rescheduling was not problem. The next appointment ( 2 weeks later) was coming up and it got rescheduled the day before ( I was told they overbooked and the manger choose a different area to be seen) The person that called was very kind and apologetic so we moved my appointment luckily to the following week. The day before this appointment on April 28th someone called to confirm it ( CONFIRM) I was so happy I would be getting the estimate. Well this person was not the very kind or professional. He said “so your husband will be there also right” when I said he would be at work he said they can’t come because all decision makers living in the home must be present. I was blown away I had not been told this at any point in scheduling the appointments. The man ( I don’t know his name was very dismissive) he didn’t seem to care if I rescheduled or canceled all together. I canceled all together. The fact is if my appointment had not been canceled twice by the company my husband would have been home. He is a paramedic and works 24 on 48 off shifts. I tried to schedule it so he would be here. Obviously I’d rather make decisions together ( not that I think we would be deciding on the spot right?!) we would look over options. I have since got a quote from a company that didn’t mind my husband not being home. Did the work, wrote and estimate and sent it over. I’ll still like to get at least one more for comparison. Another question I have is would this man had done the same to my husband if I were not going to be home? Either way if this is a policy can I find it on pinnacles website? I haven’t been called and asked to reschedule. It really does feel they don’t care about my business."

    - A.S.

  • "From my fist phone call to them to the end of installation They did everything as I was told hey would. Never late for any appointments, always willing to answer all questions & return messages promptly. Installation crew was excellent & left my property cleaner than it was when they arrived. By the time they were cleaning up it had darted to rain & they still did an excellent job."

    - S.B.

  • "My home's exterior siding was recently replaced. It's really good looking. My house is in Coweta County and was in the midst of the recent F-4 tornado. You should get a photo team out here immediately to record the damage surrounding us and the after photo of how our house "weathered the storm" virtually untouched."

    - A.S.

  • "Pinnacle came to my house and help me with no one else would. I will be getting a brand new beautiful roof on my home in just a few short weeks. Thank you so much."

    - P.H.

  • "Everyone was friendly and the process was quick. 10/10 would recommend to anyone needing a reliable and established company to take care of their improvements needs."

    - A.R.

  • "We were 100% pleased with Pinnacle's service. They replaced all our windows and installed new ones. Along with that, without extra charge, they took down our old window blinds and installed the new ones. From the polite and knowledgeable salesman, to the equally polite installers, we would (and have) recommend Pinnacle to others. The installers arrived right on time; worked politely, efficiently, and carefully; answered our questions thoroughly, and did a wonderful job of cleaning up and hauling away afterwards. Now that our new beautiful windows are installed, we couldn't be happier with the views, the outdoor noise reduction, and the energy savings they provide us. A+ job, Pinnacle!"

    - D.D.

  • "I called an scheduled an appointment for an estimate for our home. Two days prior, I received a phone call from Pinnacle informing me the supervisor had taken a look at our home via the satellite an decided it would cost $30,000 plus to put siding on our home. Evidently, the house was too small 1400 sq ft, we were in the wrong neighborhood or they didn't want to travel the distance for the estimate. We did receive an estimate from another company who also offered in house financing, approximately $11,000.00. Won't reach out to Pinnacle again."

    - D.S.

  • "I had new windows installed, then had siding added for a beautiful new look to my house. The work was well done with professional installation and friendly, courteous installers. Would recommend this crew to anyone needing that kind of work. Also the office staff were knowledgeable, kind and courteous personnel. From the salesperson to finished product, it was a great experience."

    - M.S.

  • "Pinnacle Home Improvements did an outstanding job replacing my roof. All of the Greg Calhoun was professional, courteous, and very personable. The roofing crew was on time, and did an outstanding job on the roof as well as clean up. They delivered exactly what Mr. Calhoun guaranteed they would. I highly recommend Pinnacle Home Improvements for your replacement roofing needs."

    - A.F.

  • "My experience was amazing from the Sales person Gregory who explain the roof options and material. He help us get approved for financing since Michael job was slowed down due to the pandemic. I would highly recommend them."

    - B.G.

  • "The crew came in to install my windows and really got it done. Had to come back and do an adjustment and man was the service tech, Shane Ledbetter, was phenomenal. My sales person, Robert, was so detailed in sales pitch. EXTRAORDINARY EXPERIENCE."

    - B.H.

  • "Arik Davies just did a presentation and quote with us. Very pleasurable experience. My wife and I think he did a great job. He educated us and represented the company very well. Two thumbs up Arik. Thank you"

    - M.P.

  • "After gathering several quotes for roof replacement I finally settled on Pinnacle Home Improvements. This company, while not the cheapest option financially, was the best option for my needs as they have a far superior Warranty and overall product that is used in the process. Additionally the company works until you are completely satisfied with the work and the price that you sign for is the FINAL price. There are no hidden fees, up charges, surprises etc. I certainly would suggestion this company for roof replacement when investing in your home."

    - L.A.

  • "Pinnacle provided siding installation at our home. Crews did good work in a timely manner. I was very pleased with the work of Shane who installed shutters after the siding was completed. He is efficient, pleasant and a great representative of the company."

    - R.J.

  • "Pinnacle Home Improvements siding team done a wonderful job on our home. Their pricing was competitive and they made sure we were happy with the finish product before they left. We will certainly use them again in the future."

    - J.A.

  • "We had a new roof, new windows and covered gutters installed by Pinnacle Home Improvements. Overall, our experience was excellent. We live about 1.5 hours away from Atlanta and they came all the way out to us with full crews for each project. The workmanship was good quality, they were polite, helpful, answered all our questions and took great care of our needs. A special shout out to James, one of the Managers at Pinnacle. (sorry we don't know his last name). James was absolutely FANTASTIC. We dealt with him on a small issue. He assured us things would be made right, he returned our calls, kept us up-to-date on things and delivered on every promise made without hesitation! It's hard to find wonderful customer service with big companies anymore. With Pinnacle - they truly do ensure 100% customer satisfaction! Thank you for all you did for us! Kim & Jeanine"

    - J.B.

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