Pinnacle Roofing Inc

Pinnacle Roofing Inc

Pinnacle Roofing Inc
1101 Wedgewood Hts, Schenectady NY, 12306 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
7/5/2016
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.9 (141)

Google Reviews

Contractor reviews from customers on Google

  • "May be the single best experience we have had with any company. Remarkably professional, consumer oriented, quality driven with exemplary communication from start to finish-thoroughly reviewed every aspect of the job. The entire crew involved with the installation were again remarkably hard working, professional, courteous and helpful throughout the process . They went to great lengths to protect the shrubs and plantings. When the job was done it was so clean you wouldn’t have known they were there. We actually enjoyed the whole process. It’s truly refreshing to that there are still companies out there with such a strong commitment to excellence in their work and customer experience/satisfaction. I strongly recommend Pinnacle to anyone with roofing needs. Would also add we have several friends who have used Pinnacle with similar experiences. We also needed some chimney work and gutters. The contractors they refund to were equally great to work with."

    - B.C, May 2, 2022

  • "I had a leak in my roof that we thought may have been a sky light. The sky lights were 20 years old so I had Pinnacle roofing replace them and then replace the shingles. The leak turned out to be a different spot that they replaced a small piece of plywood at no additional charge. Their price was very competitive. They were very safe using harnesses etc. They were there when they said they were going to be and completed the job in one day, with no mess. They also sent a guy out after a month or so to inspect the roof and make sure we were satisfied. This company was very professional."

    - J.S, Feb 11, 2022

  • "We worked with David Morse, who took the time to speak with us in-depth about the state of our roof and our options. He provided satellite photos via email and explained what needed to be done and why. He became a trusted advisor and went above and beyond to help us through the process of making the decision to have our roof replaced, even discussing payment options. The crew arrived on time, completed the work quickly and left no trace of rubbish or debris behind. We were very satisfied and would highly recommend Pinnacle Roofing to anyone considering a roof replacement."

    - J.T, Dec 24, 2021

See All Google
4.9 (141)

Google Reviews

Contractor reviews from customers on Google

  • "May be the single best experience we have had with any company. Remarkably professional, consumer oriented, quality driven with exemplary communication from start to finish-thoroughly reviewed every aspect of the job. The entire crew involved with the installation were again remarkably hard working, professional, courteous and helpful throughout the process . They went to great lengths to protect the shrubs and plantings. When the job was done it was so clean you wouldn’t have known they were there. We actually enjoyed the whole process. It’s truly refreshing to that there are still companies out there with such a strong commitment to excellence in their work and customer experience/satisfaction. I strongly recommend Pinnacle to anyone with roofing needs. Would also add we have several friends who have used Pinnacle with similar experiences. We also needed some chimney work and gutters. The contractors they refund to were equally great to work with."

    - B.C.

  • "I had a leak in my roof that we thought may have been a sky light. The sky lights were 20 years old so I had Pinnacle roofing replace them and then replace the shingles. The leak turned out to be a different spot that they replaced a small piece of plywood at no additional charge. Their price was very competitive. They were very safe using harnesses etc. They were there when they said they were going to be and completed the job in one day, with no mess. They also sent a guy out after a month or so to inspect the roof and make sure we were satisfied. This company was very professional."

    - J.S.

  • "We worked with David Morse, who took the time to speak with us in-depth about the state of our roof and our options. He provided satellite photos via email and explained what needed to be done and why. He became a trusted advisor and went above and beyond to help us through the process of making the decision to have our roof replaced, even discussing payment options. The crew arrived on time, completed the work quickly and left no trace of rubbish or debris behind. We were very satisfied and would highly recommend Pinnacle Roofing to anyone considering a roof replacement."

    - J.T.

  • "The crew from Pinnacle was polite, professional and fast. They did a complete roof, including all new plywood, in one day. They were polite and courteous. They left my property looking immaculate after cleaning up. I would recommend Pinnacle to anyone needing roof repair or replacement."

    - B.D.

  • "I used this company for a roof repair job. They came out and did the repair at a unbeatable price. They also gave me quote for a new roof which will be needed down the road. It was a small job, but service was excellent and usually it shows how good the company is with jobs like this that does not generate a lot of money or profit for them."

    - M.M.

  • "We worked with Dave from Pinnacle Roofing and he surpassed all of our expectations. My husband and so are a young couple, expecting our first baby, and just bought what we hope will be our forever home. Upon inspections it was clear the roof needed to replaced. Roofs are expensive and we wanted to make sure we hired people who could fix the problem for us, and ideally we would never have to touch the roof again. Dave was recommended to us by a family friend. He was so informative, he spent time coming to our home, explaining the process, he even recommended gutters and explained that our chimney was in bad shape. He arranged for companies he knew to come out and look at those parts, we eventually hired them too! The best part was that he selected people who he knew wouldn’t affect the roof warranty which was really important to us. Both my husband and I said Dave felt like a family member, he genuinely wanted us to get the best prices and make sure our house was ready for us as soon as possible and safe to live in! The day of the installation Dave kept us informed throughout the day on stuff they found when taking off the roof. The end product is fantastic and our house looks beautiful! I would recommend Dave and Pinnacle roofing to anyone who wants to be treated like family, pay a fair price, have top of the line materials, and a long term warranty for the roof."

    - T.D.

  • "My house had five or more leaks and had the old cedar shakes still on the roof. Pinnacle was so professional. Dave came to the house and I had no feeling of a sales pitch from him. It was all education. They take pictures and have a meeting to discuss your roof. Dave calls you back and goes over the pictures and the estimate , explaining every detail of it. There is only one option which is the best option if you compare to other roofing companies. The estimate was exactly the same as others or less. When the team came to do the roof, they were all very professional, easy to talk with. Next is a roof inspection to make sure everything was done correctly. I was so impressed and would use them again."

    - S.B.

  • "Exceptional customer service can be very hard to come by these days. However from my initial phone call with the friendly office staff to meeting with Alex and then working with the crew the day of the job, we couldn’t be happier! Pinnacle Roofing was top notch! It felt like they truly had our best interest in mind when making suggestions and recommendations about the replacement of the roof and the integrity of the underlying support system. Alex did an incredible job not only explaining the materials that would be used but also the reasoning behind the variety of products that they stood behind. Lamont was our site supervisor and he continued showcasing the qualities and care of the entire company. He was professional, kind and answer any questions that we had. What really stood out to me was how respectful and responsive Lamont was to the crew who were performing the actual roof insulation the day of the job. I am extremely impressed with the efficiency of the roofing crew and how they completed the job in one day. They did an amazing job with the cleaning of the worksite and making sure they left the property in the same condition as before work began. The follow up after the job was completed has also been something to be noted. Multiple individuals from the company have contacted us to make sure we are content with the quality of the work and offered a post job inspection to make sure all work was done appropriately. I recommend this company highly and without any hesitation!"

    - J.O.

  • "I waited a full year before I wrote this review, and I am here to tell you that I am as happy a year later as I was in the beginning. Pinnacle Roofing far exceeded my expectations. It was TOP NOTCH from beginning to end. Not only was the job done well, but they went above and beyond in areas that I did not expect! In other words, they did things for my home that they simply did not have to! Their service from consultation to scheduling was fabulous and I never felt pressured or anxious. In days where less is usually given—I am here to tell you that I received MORE than I deserved on this job! Well done! Pinnacle Roofing, I am forever grateful for your service and HIGHLY recommend you to anyone that asks Eric and Kayla Chamberlain Knox, NY"

    - E.C.

  • "Alex was very professional and gave me a fair and accurate quote. The work was well done, on time, and very clean. My entire roof completed in one day and they were very careful not to damage my property or leave any trace behind. I would highly recommend Pinnacle to anyone needing roofing services. Best price quote by far!"

    - D.C.

  • "I found the workers professional, pleasant to speak with, and taking the time to answer my questions. They did a good job of cleaning up after they were finished. Everything looks great. Alex was also very attentive in returning my calls. I would recomend your service to anyone."

    - J.S.

  • "Throughout our roof installation Pinnacle's staff were always professional and responsive. We received four estimates and Pinnacle was not the least expensive (nor the most) but they were by far the most thorough in inspecting our roof. David Morse spent time on the roof and in the attic. He took pictures of problems he observed and made recommendations. Within a day he provided us with a reasonable estimate along with a detailed proposal. Once we accepted, he met with us and explained what would be done and why. The work was scheduled for ten days later, much sooner than expected. Work on the roof began at 7 am and, except for a short lunch, continued until it was completed at about 4 pm. The foreman, Lamont, was friendly and professional. The crew took great care to protect our property. We are thoroughly satisfied with our new roof and highly recommend Pinnacle for any roofing project."

    - J.G.

  • "Excellent service. They did what they said, we’re right on budget, friendly, hard working, cleaned up great and stayed exactly in budget. Would recommend them to anyone interested in a new roof."

    - P.G.

  • "I was very impressed with Pinnacle from initial roof inspection, project proposal, project completion, right up until a quality control follow up weeks after the job was completed. They were understanding of my concerns and answered questions patiently and professionally throughout the process. The work they did seems to be of high quality, no complaints at this time. The final portion of work was to do interior trim on one of the two skylights, which Mike Lanaro and his nephew Gino of Pinnacle performed beyond expectation. They were able to match the trim on both skylights and made it very easy for me to prep and paint the light shaft interiors."

    - S.S.

  • "I was very impressed with Pinnacle from initial roof inspection, project proposal, project completion, right up until a quality control follow up weeks after the job was completed. They were understanding of my concerns and answered questions patiently and professionally throughout the process. The work they did seems to be of high quality, no complaints at this time."

    - S.S.

  • "Returns calls and comes when they say they will. They are willing to do small jobs as well. Excellent service. If you need a roofer, look no further."

    - N

  • "Extremely professional. Great communication and quality of work. I highly recommend."

    - J.B.

  • "From the estimate to installation everything was explained clearly and all questions were answered. A bathroom ceiling vent was redirected out the roof instead of the way it was vented incorrectly. No other company I got estimates from noticed this. The crew worked professionally and cleaned the yard completely when done. Overall great work."

    - K.L.

  • "They were responsive and professional and completed quality work. We have already recommended them to friends. Highly recommend. We used a different company initially when our roof first sustained storm damage, and Pinnacle had to come in to fix it. They were great about communicating and getting the work done. Only "isssue" was the time it took to get on the schedule, but insurance and weather delays contributed to that and they kept in touch."

    - A.D.

  • "I needed a new roof on my vacation home in Vermont and obtained several estimates. Pinnacle Roofing was head and shoulders above the others in all aspects of the process. The estimator, John Phillips, answered every detailed question I asked, and walked me through the project step by step before I committed. Scheduling was timely, and the crew was efficient, finishing the project in a single day. Within 24 hours, I received a 96 picture photo journal of every step of the process and, when we inspected the property a week later, we found it to be completely clean and free of any debris. I have had roofs installed on both of my homes before, and this is the best job I have ever experienced."

    - J.P.

  • "I'm very pleased with the job they did.  The roof looks great and I'm confident it will last a very long time.  Further, let me add that I built this house in 1977 and this is the third shingle replacement.  I had gutters installed right after the 2nd shingle replacement but they always dripped water from the back of the gutters when it rained.  After Pinnacle replaced the shingles this time I was amazed to see, after the first rain, the gutters worked perfectly and the dripping stopped.  I suspect that the drip edge/ starter shingles on the old roof were not installed properly.  But, Pinnacle did it right and it looks great too!  Thanks Pinnacle!"

    - F.C.

  • "If their roofing quality is anything like their driving, I would look elsewhere. When you drive a vehicle that is marketing the company, it would behoove you to drive responsibly. An employee driving a company vehicle down the Northway (I-87) on 4/28 around 7:45, was driving extremely aggressively. Tailgating multiple vehicles and appeared to be in a rush. Not cool and a poor representation of the Company."

    - D.M.

  • "Working with Pinnacle roofing was a great experience. We felt like we were being treated like family. It was a painless day for a whole roof repair. We have an oddly sloped roof so we were told to go with rubber. We already notice a difference after the first rain. It's fantastic. Everyone was professional, got right to work, cleaned up pretty well. Found one large nail in the garage but that's it. With two little kids in the house, they were sensitive when we wanted to leave to go for a walk and told everyone in the area to pause work until we left. Overall fantastic experience."

    - S.F.

  • "From start to finish, Pinnacle roofing was easy to work with, professional, and respectful to us and our property. Alex was our initial contact. He showed up on-time and with a complete packet of literature containing insurance information, options for shingle types + samples, moisture barrier and ice shield samples, attic venting (none pre-existing) information, replacement bathroom exhaust vent options, extended warranty info, and more. He inspected our old roof thoroughly while taking notes and detailed photographs. He then took the time to go into our attic to examine the condition of our roof sheathing as well as the insulation to ensure proper attic ventilation could be achieved without additional work needed. When everything was done he made some recommendations, sent us the images he took, took notes on options we wanted (or didn't) and had a quote back to us the same day. We went back and forth over the phone on a few details but agreed. Alex said they'd call to setup the install when weather/temperature permitted... and they did. First week of warm weather for the year and we had our install date locked in. Dominick, the project manager, and his crew of half a dozen + guys, showed up (again, on time) and began the work. They carefully placed tarps to protect the lawn, netting to keep debris away from the house and landscaping, plywood to protect our stairs, and had the old roof shingles off in what felt like an hour. Dominick checked-in throughout the day to make sure we were happy with the work being done, to update us if they found a piece of sheathing that had to be replaced, and to keep us informed on the progress overall. At 7:15am the job started. By 3:45pm the same day they were cleaning up the property. Dominick and the roofers walked the yard and picked up all the debris they could find. They then 'raked' the lawn with magnetic lawn sweeper to triple check there were no nails left behind. It's been a few days since the install and we haven't found a single nail or piece of debris from when they were here. Several neighbors have commented about how great it looks. One got Dominick's business card after watching the work get done throughout the day. Another took a photo of the lawn sign in front. So I expect to see these guys back in this neighborhood soon. All-in-all we couldn't be happier. Fair price, top quality work, and very respectful group of people."

    - B.P.

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