GAF Commercial - contact us

You pride yourself on offering detailed, high-quality roof installation services. That’s why your business deserves detailed, high-quality support services from your #1 roofing material supplier. Find the right specialized, regionalized support team to help solve your unique challenges.

We’re here to help

Phone

Call 877-423-7663 for information about orders, contractor support, warranties, guarantees, claims, technical assistance or other needs.

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Commercial support for every need

Order inquiries • Product availability • Shipment tracking • Job site deliveries • Other customer assistance

GAF Commercial customer care regionalized territory map

We know your needs. We operate in your region. We have your solution.

East & Eastern Canada | 855-478-5276 | CommercialEast@gaf.com | 7:00 AM - 4:30 PM ET

Southeast

Central | 855-478-5279 | CommercialCentral@gaf.com | 8:00 AM - 5:30 PM ET

West & Western Canada | 855-478-5278 | CommercialWest@gaf.com | 9:00 AM - 6:00 PM ET

Southwest | 855-478-5281 | CommercialSouthwest@gaf.com | 8:00 AM - 5:30 PM ET

Product Selection • Wind (Riders, Calculations) • Fastening Patterns and Sheet Layout • Guide Specifications and Assembly Letters • LEED® and other Code Requirements • General Design Questions

Contact us at 877-423-7663 Option 4, Option 3 or DesignServices@gaf.com

West / Mexico | 8:00 AM - 6:00 PM EST

Central / Southwest / Canada | 8:00 AM - 6:00 PM ET

East / Southeast | 8:00 AM - 6:00 PM ET

Tapered insulation take-offs and drawings for architects, contractors, and distributors

Hours: 8:30 am - 5:00 pm EST, Monday-Friday

tdg@gaf.com

Order Support

Design Specialists

Tapered Design Leadership

Energy Efficiency • Assembly Options • Speciality Installations • Air-Barriers & Vapor Retarders • Vegetative and Sustainable Roofs • Design Assistance

Hours: 8:30 am - 5:00 pm EST, Monday-Friday

BRSteam@gaf.com

Building and Roofing Science Experts

Building and Roofing Science Leadership

GAF EverGuard® PVC offers a proven roof membrane with built-in trust, powered by the strength and reputation of the GAF brand. We offer highly trained and experienced PVC specialists to help answer your unique needs with this established commercial roofing material. Reach out to the specialist in your region

GAF Roof Coatings

Hours: 8:00 am - 7:00 pm EST, Monday-Friday


Phone: 855-478-5041

coatings@gaf.com

Streetbond Pavement Coatings

Hours: 8:00 am - 7:00 pm EST, Monday-Friday


Phone: 855-201-4989

streetbond-service@gaf.com

To schedule or attend an EVS presentation, reach out to your GAF Territory Manager.

Find your Territory Manager

Additional support

Claims

Claims that can arise from a variety of situations, including installations, water leaks, wind uplift, and more

1-800-458-1860

guaranteeleak@gaf.com

Visit Claims

Warranties & guarantees

Types of warranties, details about coverage, information on limitations, and how warranties can be transferred

877-423-7663 option 3, then option 3

guaranteeservices@gaf.com

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Inspections

Close examination of materials and installation, including around flashing, edges, corners, and other details.

fieldservices@gaf.com

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GAF Roofing World Headquarters

World Headquarters

1 Campus Drive Parsippany, NJ, 07054
973-628-3000

We’re here to help

Tell us about your inquiry and a GAF representative will be in touch with you shortly