Southeast Roofing and Construction Inc

Southeast Roofing and Construction Inc

Southeast Roofing and Construction Inc
9531 N Palafox St, Pensacola FL, 32534 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
2/12/2015
Certifications & Awards
Payment Options
Credit Card

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.5 (53)

Google Reviews

Contractor reviews from customers on Google

  • "They did a beautiful job on my metal roof! On time and fast! Even worked through the rain. Payment can easily be made on the phone. Definitely will recommend to all!!"

    - K.H, Feb 1, 2022

  • "Original problem was leaking through roof. Their analysis was corroded screws. Replaced whole roof at great expense. Still leaked. Then they said it was the chimney (which it probably was), but after having another company deal with the chimney (SE doesn't do chimneys) at more expense, it still leaked. I asked them to check the flashing at the chimney, and they took weeks to come out, and said it was ok. Went through this a few times, same story. But whenever a big rain came, it still leaked in same place (I had to repair interior twice). Last time I contacted them as it was pouring rain. Didn't hear from them for a week, at which time they said they have to check while it is leaking. Crazy! My new contractor said that the flashing at the chimney was badly done - despite statements by SE that all was fine. Finally, their response to my complaints were completely unsatisfactory."

    - S.R, Jan 16, 2022

  • "I am writing this with a heavy heart. I recently contracted with Southeast Roofing to replace my roof after hurricane Sally. My neighbor had informed me that he had contracted them through Lowe’s and was satisfied with their work. I called them in early October 2021 to schedule an estimate, They were very professional at this phase of the project, we were not sure of the color, so I asked if they could provide customers whom had installed the roofing color we were interested in. The office staff was some what accommodating. As a result we were able to find the color we liked. We then scheduled the installation of the new roof. They showed up on time and ready to work. Completed the job before I arrived home from work that day. The roof was replaced on December 12th 2021 and required full payment upon completion. I delivered a cashier’s check on December 14th 2021 in the amount of $11,640.00. I had my wife get the cashier’s check from the bank and she had shorted the check by $1000.00 which was brought to my attention when I delivered the check to the office. I told the stall member that it was an oversite and that I would pay them ASAP. PROBLEM I live in Navarre and commute to Pensacola and my bank is in Ft. Walton, this is due to my recent change in employment so getting the monies was a challenge. I offered to pay by phone but was told that there was a large fee to use this option, so I said I would pay you ASAP, well the Holliday’s hit and other issues, when I contacted the staff and explained the issue they said no problem pay the amount owed as soon as you can. 01/06/22 Just received a threat of intent to file a lean… Heavy Heart"

    - J.P, Jan 6, 2022

See All Google
3.5 (53)

Google Reviews

Contractor reviews from customers on Google

  • "They did a beautiful job on my metal roof! On time and fast! Even worked through the rain. Payment can easily be made on the phone. Definitely will recommend to all!!"

    - K.H.

  • "Original problem was leaking through roof. Their analysis was corroded screws. Replaced whole roof at great expense. Still leaked. Then they said it was the chimney (which it probably was), but after having another company deal with the chimney (SE doesn't do chimneys) at more expense, it still leaked. I asked them to check the flashing at the chimney, and they took weeks to come out, and said it was ok. Went through this a few times, same story. But whenever a big rain came, it still leaked in same place (I had to repair interior twice). Last time I contacted them as it was pouring rain. Didn't hear from them for a week, at which time they said they have to check while it is leaking. Crazy! My new contractor said that the flashing at the chimney was badly done - despite statements by SE that all was fine. Finally, their response to my complaints were completely unsatisfactory."

    - S.R.

  • "I am writing this with a heavy heart. I recently contracted with Southeast Roofing to replace my roof after hurricane Sally. My neighbor had informed me that he had contracted them through Lowe’s and was satisfied with their work. I called them in early October 2021 to schedule an estimate, They were very professional at this phase of the project, we were not sure of the color, so I asked if they could provide customers whom had installed the roofing color we were interested in. The office staff was some what accommodating. As a result we were able to find the color we liked. We then scheduled the installation of the new roof. They showed up on time and ready to work. Completed the job before I arrived home from work that day. The roof was replaced on December 12th 2021 and required full payment upon completion. I delivered a cashier’s check on December 14th 2021 in the amount of $11,640.00. I had my wife get the cashier’s check from the bank and she had shorted the check by $1000.00 which was brought to my attention when I delivered the check to the office. I told the stall member that it was an oversite and that I would pay them ASAP. PROBLEM I live in Navarre and commute to Pensacola and my bank is in Ft. Walton, this is due to my recent change in employment so getting the monies was a challenge. I offered to pay by phone but was told that there was a large fee to use this option, so I said I would pay you ASAP, well the Holliday’s hit and other issues, when I contacted the staff and explained the issue they said no problem pay the amount owed as soon as you can. 01/06/22 Just received a threat of intent to file a lean… Heavy Heart"

    - J.P.

  • "I highly recommend Mike Parsons and his team for roof and hurricane clip installation. Jason was our foreman and his crew did an outstanding job in showing up early and working through the weekend to get our job finished. They were very prompt in cleaning up and providing updates along the way as needed. The roof looks great and I would recommend using this company for any future roofing needs."

    - T.J.

  • "Southeast did a great job for us, we had damage from Sally and had to work through our insurance, Bo helped us through the whole process and got our claim settled after many months. Our new roof looks great and they did a really good clean up after the work was done. Would definitely recommend this company."

    - S.O.

  • "Post Hurricane Sally roof replacement. Southeast Roofing and Construction did an awesome job on replacing our roof. After the storm, they came out right away for an estimate and was very patient throughout the insurance claims process. I recommend Southeast Roofing and Construction for anyone’s roofing needs."

    - M.H.

  • "I hope the roof quality is better than the customer service at this business. Craig seemed all positive that my roof, the gutter and the chimney could be done following Hurricane Sally damage. I ordered the shingles back in November. Waited and waited, always me calling them to ask if they were in yet. Finally, someone offered me the chance to change the color, as the originals were not in production. A week or so after the new order, someone finally calls to tell me that my shingles are back ordered and recommend choosing a new color. Which I explained, I had already done. Apparently, there is very little communication within the company. So the shingles are finally in and they set a date, I take a vacation so I can be there. I was ready early. Waited. Waited. Finally at 10 am I called them, and lo and behold they got behind on other jobs and would not be coming until tomorrow. But I can’t take another day off so suddenly. I don’t know when or if they planned to call me about the delay. I think I only found out accidentally. They finally said they would come late in the day to remove the shingles, and then install the new roof the next day. Which they did. Whether Craig or anyone else came to check on the workers, I have no idea. But after it was done, I see that my broken gutter is still hanging and the new roofing parts have been cut to fit around it! When I wanted it removed. And nothing was said to me about the chimney at all. And now, after Craig and one of the owners assured me they had workers who could do chimney repair, now they want to refer me to another company for that. Which is just as well. I don’t want to use them again anyway. And I’m still going round and round about the damn gutter. They don’t answer calls until you get mean and snarky with them and write a bad review. It’s unfortunate to do business this way. Again, I hope the quality of the roof is better than the communication from this company."

    - J.H.

  • "Spoke with Craig Blanton about roof repair after hurricane Sally.They did a good job on the roof except for a spot in corner which we agreed should have been repaired.I had to hire another person to fix that corner.So I finally paid the bill anyway without the corner being fixed.I then put this house on the market and had a buyer who’s inspector found some rotten wood that should have been replaced.I called Craig Blanton back because he told me that I had a five year warranty on the roof.He told me that was on the eave and they weren’t responsible for that even thought it was part of the roof decking which should have been replaced at the time of the roof replacement.Long story short ,keep a close eye on their crews at time of construction because they will cut corners and the warranty means nothing to this company!!!"

    - S.W.

  • "Another roofing company that I did work for it's a good company and a reliable company I'm just hoping that they will pay my work bill but as far as being a company they are reliable they do a good job but they're different to work for but as far as being a company they're very professional"

    - J.C.

  • "Southeast did a great job for us, Bo Saunders gave us a fair price and had the roof installed in two weeks, so glad to have this over with, would recommenced this company it went well for us."

    - M.B.

  • "**Update in response to the owner of the company** If you need receipts and phone records to show a chronological time frame we would be more than happy to supply that. As far as our insurance saying it was good enough, please tell me when, where, and with who that conversation occurred. The photos of our roof after your tarping job show that parts of our damaged roof were still exposed. The office manager, Amber Finazzo, should already know about these pictures as she "liked" my review on Facebook but had no comment on her appalling behavior. If you're truly interested in having a conversation about your customer service, or lack of, your office has my contact information. "If you're looking for quality from people who actually care about your business continue searching because they are not it. After Sally, Southeast Roofing was recommended to us by a friend who has a family member that works for the company. The first tarp job was done and we were told we had to pay $500 out of pocket as a "down payment". A few days later we noticed the tarp was not secured down. We called Southeast and the guy they sent out said it would be fine. There was nothing to fix. After 2 weeks, the tarp was blown over, exposing damaged parts of our roof to the elements. My husband called Southeast numerous times about the quality and was consistently told he would get a call back. We had decided to cut our losses but then Delta was possibly heading in our direction. Finally enough was enough and the last time my husband called he refused to hang up until he talked to someone to resolve our problem. A woman comes on the phone and says, "Mr. Stanley, what do you want?". He begins to explain himself only to be cut off and asked again what he wants. So he tells her he wants his money back if they're not going to fix the tarp job. She proceeded to laugh in a condescending tone and tell my husband that not only would we not be getting a refund but that if anything we OWE them money. She proceeded to tell him that they performed a $1500 tarp job and only charged us $500. She then told him their business was done. They went back and forth for awhile about this. She then said, "you have a tarp on your roof don't you?" My husband began to again describe the lack of quality in the tarp job to which she said, "You have a tarp on your roof and our business is done. Have a nice day." Please, please, PLEASE do not make the same mistake we did! Thankfully our homeowners insurance plans on reimbursing our $500 but at this this point is just the principle of the whole thing. How can you treat people in such a disgusting manner? What a miserable group of individuals."

    - M.S.

  • "After hurricane Sally my moms roof was damaged and leaking, Southeast sent Bo out to our house and he had the roof tarped the same day, he was very helpful to us and was able to get our new roof installed, this was a great relief, the work was done well and efficiently. We are so grateful to Southeast Roofing, highly recommend this company."

    - A.R.

  • "Mike at Southeast Roofing was very professional and I paid what he quoted and my new roof looks great. He helped me pick my shingle color and it was a perfect match with the color of my house. I highly recommend Southeast Roofing!! ----- Thanks Mike!!"

    - I

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5.0 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Fort Walton Beach FL
    Mar 6, 2015

5.0 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Fort Walton Beach FL

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