Northpoint Roofing Systems Inc

Northpoint Roofing Systems Inc

Northpoint Roofing Systems Inc
102 Springfield Center Dr, Woodstock GA, 30188 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
4/28/2020
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.8 (321)

Google Reviews

Contractor reviews from customers on Google

  • "We used Northpoint Roofing for new Gutters. Jud was amazing to work with and assisted with figuring out solutions for the 'trouble' areas based on previous gutters. We had such a great experience with Jud, he assisted us with getting a new roof installed for my mom's house. Tyler was the Project Manager for this endeavor and he was also wonderful. During final attic inspection he even changed my mom's air filters for her! Overall top notch.. I have recommended to others in the neighborhood already!"

    - F.W, May 9, 2022

  • "Northpoint came to our rescue. We had hired a gutter cleaning service; however, after inspecting our roof they stated that they didn't believe the roof was safe - that we had lost shingles in the last wind storm. We called Northpoint based upon recommendations from our neighbors. They quickly responded and performed an inspection of the roof using a drone. They then prepared a report for us showing that we also had extensive hail damage. They then walked us through the insurance process and supported our claims adjuster. But the most amazing thing was how fast they were able to respond and how quick to replace the roof. I had expected that it could take months to replace the roof and then a couple of days to a week to actually replace it. Instead, they were able to replace the roof within two weeks. In addition, their team was able to replace the roof in a single day. It was amazing to watch them. Their cleanup was also impeccable."

    - D.J, May 2, 2022

  • "My experience with Northpoint Roofing System was wonderful. They were professional, thorough, on-time, neat and they protected my property during the demo and construction process. In just 2 days everything was done. The demo and roof install on first day and gutters and covers on the second. Just amazing. Justin Tanner did a great job in explaining the process, inspecting the roof and identifying the damage, coordinating with the insurance company, answering our question on roofing materials and much more. Use of a drone to evaluate the the roof early in the process was very impressive. Patrick Abernathy provided excellent project management and coordinated the effort with Marco during roof demo and install. Cody was very helpful in answering our questions on gutter selection and gutter covers. Jose team did a great job on installing them. Karlie did a great job in ordering materials and getting them delivered in a timely fashion. The whole team at Northpoint Roofing Systems are to be commended. I recommend them without reservation. They are poster boys of customer service. We are very happy!"

    - B.K, Apr 27, 2022

See All Google
4.8 (321)

Google Reviews

Contractor reviews from customers on Google

  • "We used Northpoint Roofing for new Gutters. Jud was amazing to work with and assisted with figuring out solutions for the 'trouble' areas based on previous gutters. We had such a great experience with Jud, he assisted us with getting a new roof installed for my mom's house. Tyler was the Project Manager for this endeavor and he was also wonderful. During final attic inspection he even changed my mom's air filters for her! Overall top notch.. I have recommended to others in the neighborhood already!"

    - F.W.

  • "Northpoint came to our rescue. We had hired a gutter cleaning service; however, after inspecting our roof they stated that they didn't believe the roof was safe - that we had lost shingles in the last wind storm. We called Northpoint based upon recommendations from our neighbors. They quickly responded and performed an inspection of the roof using a drone. They then prepared a report for us showing that we also had extensive hail damage. They then walked us through the insurance process and supported our claims adjuster. But the most amazing thing was how fast they were able to respond and how quick to replace the roof. I had expected that it could take months to replace the roof and then a couple of days to a week to actually replace it. Instead, they were able to replace the roof within two weeks. In addition, their team was able to replace the roof in a single day. It was amazing to watch them. Their cleanup was also impeccable."

    - D.J.

  • "My experience with Northpoint Roofing System was wonderful. They were professional, thorough, on-time, neat and they protected my property during the demo and construction process. In just 2 days everything was done. The demo and roof install on first day and gutters and covers on the second. Just amazing. Justin Tanner did a great job in explaining the process, inspecting the roof and identifying the damage, coordinating with the insurance company, answering our question on roofing materials and much more. Use of a drone to evaluate the the roof early in the process was very impressive. Patrick Abernathy provided excellent project management and coordinated the effort with Marco during roof demo and install. Cody was very helpful in answering our questions on gutter selection and gutter covers. Jose team did a great job on installing them. Karlie did a great job in ordering materials and getting them delivered in a timely fashion. The whole team at Northpoint Roofing Systems are to be commended. I recommend them without reservation. They are poster boys of customer service. We are very happy!"

    - B.K.

  • "Highly recommend Northpoint Roofing for your next roof replacement job. They handled each and every step of the process smoothly and professionally. I found a minor item that needed some correcting and they responded quickly and the item was fixed. The roof looks great so consider these folks for your next roof job."

    - J.B.

  • "From start to finish these guys were awesome! Justin was making his rounds, and caught me outside. We start talking, and he introduced me to ways he could help, considering I tried using a different company a year prior. He made everything easy from there. Day by day, communication was perfect! Installation day came, and I met Matthew! From here, Matthew took over as lead on the actual work being done. Play by play communication throughout the whole day, since I wasn’t at the property to see it. He continued to keep me posted and sent me pictures and kept me up to speed with the time frame. He even stayed behind to walk the property a few more times to make sure no nails or other pieces of debris remained on site. A+ team, deserving of a 5 star review!!!!! Will definitely reconnect, and recommend them to all friends and family!!!"

    - S.E.

  • "They arrived right on time. Small army unloaded and had my old roof off in less than an hour. Amazing teamwork and efficiency had my new roof on by lunchtime. Cleaned up and left an hour later. From the first day Justin introduced himself until Patrick walked me around the finished job I felt valued and cared for as a customer. Completely satisfied and would strongly recommend! Thanks Glenn Jordan"

    - G.J.

  • "Top notch roofing company! We were highly impressed throughout the entire process from start to finish. Northpoint will walk you through every step of the way to ensure you feel comfortable. Roofing crew showed up on time and did an amazing job and finished a significantly large job in one day. Michael Trowbridge, Project Manger, was on site to ensure the team delivered as promised and walked the property to make sure all of our questions were answered. Highly recommend!"

    - M.B.

  • "I had a great experience with Northpoint Roofing. I did not even know my roof was damaged. They performed a drone inspection and worked with my insurance company to determine there was indeed damage and the roof needed to be replaced. Chris was professional and patient to get the new roof approved through my insurance company. The team replaced the roof in one day! Tyler did a great job as project manager. The whole experience was professional and friendly. The roof looks great and everything was cleaned up. I recommend Northpoint roofing."

    - D.S.

  • "Our experience with Northpoint Roofing has been amazing. Shawn Johnson our account representative was very informative, low key and and extremely professional. The install was amazingly fast and looks incredible. Michael Trowbridge the project manager was very professional and informative explaining what the installers were doing and why. Everyone from the front office to the ground team were in contact with us from start to finish. I would recommend Northpoint to anyone."

    - G.E.

  • "Northpoint Roofing Systems did an amazing job from start to finish with my roof and gutter replacements. I'd like to acknowledge and thank Justin, Patrick, Trey, Cody as well as everyone else who was involved in the work done on my home. The work was done professionally and on time. The crews were respectful of my time and property and not only did outstanding work on the roof and gutters but cleaned up all debris. I personally had a great experience with Northpoint Roofing Systems and would recommend them to anyone needing the services they provide. Lastly, I'd like to give a special thanks to Patrick and Justin (you guys are the best)."

    - R.S.

  • "I worked with the Northpoint team to repair my roof which had sustained some hail damage last year. Team was very helpful and super professional when it came to organizing and executing on the job. The team replaced all the previous shingles on my roof in less than day and the difference before and after the job, was a night and day. Super happy with the end result and thankful for all the hard work that Jud, Scott, Tyler, and the rest of the team provided each step of the way!"

    - C.S.

  • "Excellent experience from start to finish. Amazing work and love our new roof. Appreciate their professionalism, honesty and ease to work with. The day of the install went very smoothly, great crew and left our home with the premise looking neater than when they started. Working with Trey and Patrick and all the NorthPoint Roofing team has been a great experience!"

    - C.W.

  • "Northpoint provided exceptional service throughout the replacement of our hail damaged roof. Justin Tanner, our marketing rep, was extremely helpful in getting our roof inspected and helping with the insurance claim process. His price quote was fair and accurate. Amazingly, the entire roof replacement was done in one day. We also had chimney caps and skylights replaced as part of his project and could not be happier with the end result. Tonya Johnson (Northpoint's Production Director) took care of the few follow up issues we had and was always very responsive throughout this entire process. I would highly recommend this company."

    - L.B.

  • "Northpoint Roofing just installed our new roof! Unfortunately, about a month ago, some storm damage was found when they did a free drone inspection, which was truly impressive and detailed. They gave me clear options without any pressure and that led to my connecting with my insurance. Once I made a claim and inspections were done, it was time to get things in order for repairs. Now our new roof is on and all in less than a month. So grateful for Nick, Clay and Mathew. Everyone has been great and as we continue to do some repairs with them we look forward to keeping our home in the best shape while we can. Highly recommend Northpoint Roofing!"

    - J.V.

  • "I have looked at many different roofing companies and the Northpoint roofing systems guys really impressed me with their drone flight picking out problems without having to climb on the roof. The contract they wrote up gave much detailed information about what would be installed and the warranty they offered. Above all, the on-time installation was incredible. They installed my roof in less than five hours. After the installation we did two walk-throughs, one with the on-site supervisor Tyler and later a walk-through again with Jason the sales rep. Both inspections were very detailed and they explained what the warranty would cover and how they performed the install. I would highly recommend having my roof replaced again if ever needed with Northpoint roofing systems. Thanks for the great job and service!"

    - B.K.

  • "A knowledgeable staff to help through the evaluation and claim process. Exceptional communication and a reliable solution. Money well spent on your home."

    - J.H.

  • "Northpoint was efficient and thorough in their work and follow up. I appreciate the way Greg Raney made himself available before, during, and after the job was complete. All the workers were polite, on-task, hard-working, and efficient. Our new roof and gutters look great!"

    - K.H.

  • "North point roofing mad the process extremely easy! The people were top notch from Justin helping with the inspection and insurance company to Tyler being the project manager. Every step of the process was thoroughly explained and ever thing happened exactly as they said. Would highly recommend using this company for all things roofing!"

    - W.H.

  • "Right from the start, representatives from Northpoint Roofing Systems were very professional. They communicated effectively with me, and my insurance company, through each phase of the process. They were timely and efficient. I'm very pleased with the work they provided. I would recommend them to anyone in need of a quality roofing job."

    - E.C.

  • "35 minutes after my scheduled appointment time to discuss the condition of my roof, I had not received a phone call letting me know the representative would be late or that the meeting was canceled. When I called this business I got voicemail. I asked for the manager/owner to call me. If this is how the company manages potential new customers, I can only imagine what it does once you sign a contract. I will not be using this company. Follow up: The representative that didn’t show called me following my posting this review, not the owner or manager. He did apologize saying he was not making excuses, but explained that he had been double booked, and got held up at his other appointment. I still don’t understand why I did not receive a phone call so I was not left waiting. When I started to explain my frustration, the representative basically cut the conversation short. Since he explained that he works on commission, I guess I was cutting into his sales time."

    - J.H.

  • "I had an issue free experience with Northpoint Roofing Systems. Everything was done timely and professionally. The roofers let no mess. I highly recommend this roofing company."

    - S.S.

  • "We highly recommend Northpoint Roofing Systems. They were very easy to work with, did quality work and did an excellent job of cleaning up at the end of the job. They removed the old roof and installed a new one all in one day. They were also very good to follow up with us to ensure that the work was done right and they we were happy with it."

    - T.P.

  • "We could not be happier with our roof installation! Our old roof was removed, and our new roof installed, all in one day. Before leaving our house, the crew completely cleaned up all the old roofing. You could not tell that they had even been here. We want to say thank you to Chris, who supervised our installation. He sent us drone pictures of each phase of the replacement so we were able to know what was happening at all times. When the installation was complete, Chris did a walk around with us to insure we were satisfied with the workmanship, and answer any questions that we had."

    - R.P.

  • "From the time that NORTH POINT ROOFING flew their drone for inspection of our roof for hail damage to the final installation they have far exceeded every expectation. Gene Parker handled the inspection and meeting with the insurance adjuster and confirming insurance covered hail damaged. Gene Issued a contract for repairs and then Tonya arranged and scheduled the repairs with the crew arriving on time as scheduled. Michael Trowbridge was the job supervisor making sure that all details were covered including repairs to damaged sections of roof to installation of two skylights. They did a better than expected job in one day. Thanks to all at NORTH POINT ROOFING SYSTEMS."

    - T.L.

  • "Before install day, Rusty was very helpful getting my new roof. Great work! Crew was extremely professional and did an excellent job. Took time to answer my questions and concerns. Once job was completed, did a walk through of the days work and made sure to get every nail and piece of trash off the ground. Excellent company and the project manager, Tito, took his time to be sure I was satisfied. Highly recommend Northpoint Roofing."

    - A.R.

  • "Before Northpoint came to my rescue, I had been working with a roofing company that failed to follow-up with supporting documentation and photos for my insurance claim. Subsequently, the claim was rejected. Then came Alex Pittenger from Northpoint Roofing Systems. Alex was courteous and professional. He acknowledged my need for mask safety and patiently addressed my questions and concerns. I found Alex to be responsive and extremely knowledgeable about dealing with my insurance company and about the products and services provided by Northpoint. The installation crew took great care to respect my property and did an absolutely beautiful job on my roof. I gave Northpoint a 5-star rating because they EARNED it."

    - K.K.

  • "So Northpoint Roofing Systems is Outstanding! From Sales Person to Production Team to Installation they met all expectations. They added air channel baffles above my bonus room ceiling insulation thus allowing proper ridge vent ventilation of adjoining crawl spaces and bonus room roofing. A power attic fan was installed in other attic area to ensure proper ventilation and roof shingle cooling! We enjoyed working with Northpoint Roofing and now have a beautiful solid roof."

    - J.D.

  • "After a spring hailstorm this year, my roof needed to be replaced. Northpoint did a thorough inspection and report and made themselves available on short notice when my insurance company needed to perform a follow-up inspection. The materials were delivered on time....the crew arrived on time, the work progressed at a pace that I believed could only reside in my imagination. By the end of the day 40 squares of steep roof had been stripped, replaced, and the site cleaned up. The work was detailed, professional, and thorough. The quality of work is excellent. I highly recommend Northpoint Roofing Systems to anyone who needs a roof repaired or replaced. I am extremely happy with the results."

    - K.M.

  • "Replaced our entire roof within 8 hours! They did a fantastic job! From coming to do the estimate, to the crew knocking it out in record time! I will be sure to recommend them to anyone that needs roofing done. Great job! Thanks for taking such good care of us!"

    - R.M.

  • "I had not heard about Northpoint Roofing before they knocked on my door offering a free roof inspection via drone technology. I was really impressed by their professionalism throughout the entire process. Justin Tanner is excellent to work with! He is very professional and knowledgeable, worked with us through every step, and addressed every concern we had. Justin took on the burden of dealing with our insurance company as our advocate. The Northpoint Roofing worked very efficient and installed the new roof in one day. I highly recommend this company!"

    - A.M.

  • "I am very happy with the speed, quality and professionalism Northpoint gave me. Geoff, Joe and Chris explained the process and made my decisions simple. They worked great with my insurance company. The new roof looks fantastic and I’m amazed how fast and hard the installation crew worked. I will and have recommended them to family, friends and neighbors. They are a great choice."

    - B.W.

  • "I dealt with 4 different people throughout the process. They were all courteous and knowledgeable. While the process was well explained, they gladly answered questions that we had. The crew was extremely efficient and completed the entire roof in one working day. Great company, great people, great job! The roof looks fantastic."

    - W.B.

  • "I recommends Northpoint roofing system. They did a very good job of walking me through the insurance process and staying in contact throughout the process. The work was well done and completed in a timely manner. Jameson was a very good point man, Luis' crew was very good, Michael as the on site foreman explained each step. Kyle will be installing a gutter after the roof. I would recommend this company to my family and friends or anyone that relies on Google reviews."

    - D.S.

  • "I would highly recommend using Northpoint Roofing. Alex Pittenger was easy to work with, knowledgeable, and walked us through everything. He is an awesome sale rep! The roof was replaced in one day. They had a project manager who kept us informed all day. Our roof looks awesome and they warranty their work! This company does great work and I would highly recommend to everyone!!"

    - E.T.

  • "If you’re in need of a new roof or repairs look no further. Northpoint roofing systems made the process from start to finish effortless. Brandon was our sales consultant and was there to answer all our question every step of the way. Very professional company and happy with the end product. On installation day, Marcus the project manager and his crew did a flawless job. Marcus kept me updated throughout the whole day during installation and the crew cleaned up all debris as if they were never there. Highly recommend North point for all your roofing needs."

    - J.L.

  • "Northpoint Roofing is a great company to do business with. They were honest, timely, and professional. They did the initial inspection and guided me through the insurance process (since insurance gave minimal help). Nick was our sales rep and was nothing short of friendly and answered all questions and kept in touch throughout the process. On install day, the crew arrived at 630a sharp and were done at 630p. The install crew was polite and professional. The project manager was Michael and he explained all the work done at the end of the day. I highly recommend reaching out to Northpoint for your roofing needs!"

    - J.K.

  • "From start to finish, top notch service..... the drone surveyor( Trey) , project manager (Micheal), the awesome crew ( all mighty 8 of them) did a great job on our project. And the attention to detail is wonderful. They work quickly, safely, and do great work !!!! I will also use them to do some siding repairs/replacement as well. Great company. You see, I am a Project Manager by trade, so I know great work when I see it. Thank you again Northpoint Roofing Clay B"

    - C.B.

  • "I started off very happy with North Point. They were quick to come out, quote and install. The install was quick but after that was when the issues started. First , I was picking up roofing nails for weeks. I saw them attempt to clean them up with a magnet but they did a poor job. Second, their billing and front office is a mess. I paid at completion of job and then 4 months later I get another bill. I emailed them back to ask questions no one called me back. They just re-billed the next month (5 months after job at that point). Again messaged them and Brandon the guy who quotes gave me a spill about what the bill was for and that I signed the contract. I asked about some of the charges and he says that was for the gutter install (which they never did). I said I wasn’t paying for any work that hadn’t been done, so he offered to get the work completed. I declined....again (5 months later) I told him not to waste his time I wasn’t interested. He gave me my new balance and said I could go ahead and pay. Except they never changed the invoice so that if you click on link to pay it still had the charges for work that had never been done. So I didn’t pay it. I emailed asking to speak with owner and no one responded or called. Moral of Story they will get to you quick but be careful when you pay and make sure that you are actually paying what you should. Don’t bother asking to speak with their leadership.... they won’t call you. Guess once the work is done you aren’t a priority. Proceed with caution!"

    - I.M.

  • "I am very pleased with the work Northpoint Roofing did on my house. My sales agents were very knowledgeable on their products. The roofers came in and installed the new roof in one day and cleaned up my lawn. The project manager came and walked me through the process explained everything and walked me around the house for my inspection. The gutter team was professional and did an excellent job in one day."

    - R.J.

  • "Rusty from Northpoint Roofing systems surveyed our roof using a drone to evaluate the hail damage we have had over the past few years, He sent us information concerning the recent storms in the area as well as color photos highlighting the hail damage across the roof structure. With this information we filed a claim with our insurance company. Rusty was here to meet with the adjuster to explain the damage he saw and help him evaluate the damage. After confirming the damage with their own drone - the insurance company agreed to replace our roof. They sent us a check for the depreciation damage (roughly half). We then met with Rusty at our home a few days later to discuss the process / the quality of the newer roof shingles / building ordinance improvements since our roof was originally installed / various upgrades they would make to the attic venting / upgraded flashing everywhere the roof met a wall / upgraded flashing and water guards around the skylights / additional lining in all the trough areas that collect the majority of the water. The roof installation was scheduled 3 weeks from the date of inspection. The crew worked from first light to about 5:30 pm completing the entire project including thorough cleanup in one day. They came by to pick up the full dumpster the following morning. Within a week the insurance company received the certificate of completion from Northpoint Roofing Systems and released the second check for the remaining balance . The total cost to us was our homeowners' deductible. The roof looks great and feels good knowing it was a quality installation process. We highly recommend Northpoint Roofing Systems !"

    - K.L.

  • "From beginning to end, the experience with Northpoint was seamless. They found hail damage with a drone inspection. They filed my claim for me and worked with my insurance company - didn’t require much work on my end. I was able to get a new roof and gutters covered by insurance. The install went well, roof and gutters look good. Very pleased with the experience, would recommend."

    - S.W.

  • "Northpoint was the best choice we could made to have replace our roof. Our consultant, Gene Parker, is a valued member of our community and did an excellent job keeping us informed. The installation took 1 day and looks beautiful. The insurance company practically paid for it all. I would highly recommend Northpoint to anyone needing a new roof!"

    - T.A.

  • "Northpoint Roofing did an amazing job! I highly recommend them for roof replacement. My sales rep stayed in constant contact with me from start to finish and helped me navigate the insurance process. The crew completed the job in one day and did an excellent job cleaning up after themselves. I could not be more delighted with the whole process. Thank you Northpoint Roofing!!"

    - K.C.

  • "Alex Pittenger was extremely professional and helpful at explaining the whole process for the roof installation. He was able to help me understand the insurance claims and what needed to be done in a very timely matter! His team was prompt and the work looks great! We used them for two new roof installations and it was a job well done! I would highly recommend him and his team!"

    - P.D.

  • "Northpoint Roofing did an excellent job on my roof. I highly recommend them for roof reparation and/or replacement. The salesman was exceptional, honest and worked with me to understand the entire process from claim to project completion. The crew completed the roof replacement in just one day, cleaned up perfectly around the yard and even in the trees and shrubbery. They did everything to code and the roof now looks outstanding. I'm very happy with the work and overall process."

    - V.F.

  • "Northpoint Roofing was performing an estimate for one of my neighbors and I contacted them to see if they would inspect my roof as we had experienced several storms this past summer. The team from Northpoint Roofing, Greg Raney and Kevin Sullivan, were very friendly and arranged to have my house inspected using their drone. Northpoint contacted me after the inspection and came and presented their findings to me. They observed both hail and wind damage on my fifteen year old roof. They advised me to contact my insurance company and file a claim. Northpoint had a representative meet with me and the insurance adjustor's inspector. Northpoint helped present the case to the insurance company. We waited for several weeks for the insurance company to process my claim. After several inquiries by me and Northpoint, our insurance company agreed to replace the roof. Northpoint came back and helped me select a shingle that would meet our needs and our budget. They ordered the shingles. They scheduled a date for the install. They installed the roof. We could not be any happier. You can trust them. Call them!"

    - J.C.

  • "I'm leaving a 5 star rating for not using them to replace my roof! They came out and offered a free drone report. I thought, here we go, I'm sure they will find something and offer to fix it. Few days later, we received a PDF report of what the drone found. The email said damage was minimal and did not require any repair or replacement. Being honest is a great way to build future customers!! I will definitely use them if I need roof work."

    - K.B.

  • "We had a new roof installed this week by Northpoint Roofing Systems. The team who worked the roof replacement did a great job. They completed the replacement in one day. Their prep to protect everything around the house and the follow up clean up was very well executed. We are thrilled with the new roof. We are now covered for another 25-30 years. Thanks"

    - H

  • "I cannot say enough good things about Northpoint Roofing Systems and their top notch services! Justin Tanner was amazing to work with, from immediate responsiveness to professional and knowledgeable assistance with our insurance company, this guy handled it all for us! We met with him numerous times and he was always polite, professional, and most importantly....honest! The entire company does outstanding work, leaving nothing to spare when it comes to overall satisfaction. I highly recommend Northpoint Roofing Systems and will gladly share our experience with anyone who would like to discuss further. 5 stars!!!!!"

    - J.C.

  • "The crew replaced my roof in a day and a half. They worked very hard and for the most part did a good job. Their attention to detail could have been better. The installation along the roof edges were inconsistent and if more care was taken when installing the drip edge could have produced a better result. Further, supervisory oversight was lacking. After the initial installation I complained about the inconsistency in the edges and the warranty guy gave me excuses but finally had his crew install a wider drip edge. That did help some but still wasn’t satisfactory. Also had to realign the gutter guards. Finally got the owner of North Point to come out but offered no remedy. Blamed the inconsistency on the roof panels under the shingles which if identified during initial installation could have been remedied. Also the crew had not completed painting my two chimney caps. So the owner agreed to give me credit for the work not completed but I have not received the credit to date even after requesting it. Bottom line is a little pricey for the result."

    - J.R.

  • "We were very pleased with Northpoint through the entire process. Our roofing specialist, Justin Tanner, did a great job of providing a detailed analysis of our roof hail damage which helped us receive a better-than-expected settlement on our insurance claim. Project Manager Patrick Abernathy was always available and kept us posted throughout the installation process. We were especially worried about the possibility of damage to our landscaping as we have numerous plantings and valuable Japanese maples in the area where the roofers would be placing ladderss and tarps etc. The Northpoint crew did a great job of seeing that the landscaping was not harmed. Every step of the way we were kept informed of what was going on. When it came time to pay, there were no surprises and the job came in exactly on estimate. We are completely satisfied with Northpoint's professionalism, courtesy, and concern for our needs. We recommend Northpoint without reservation. We received no incentives, discounts, payments etc. in return for this review. It's just our honest opinion for a job well done!"

    - J.S.

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