Whitlock Enterprises LLC

Whitlock Enterprises LLC

No GAF Verified Reviews

Whitlock Enterprises LLC
8800 2nd St NW, Albuquerque NM, 87114 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
5/20/2013
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.4 (48)

Google Reviews

Contractor reviews from customers on Google

  • "My home and guest house recently suffered terrible hail damage. My foam roof was devastated, I had interior damage to ceilings, walls and flooring, and my swimming pool cover was ruined. I interviewed several roofing companies and ended up with Whitlock Roofing because their Project Manager, Riley Spill, was clearly offering the best solution. Moreover, he immediately exuded professionalism and competence. He did a core sample of my roof when he inspected it - none of the other roofers bothered. He discovered 4 additional roofs under the foam roof! Because he did this crucial investigation, he was able to make an accurate estimate to the insurance company. All the roofs had to be removed to bring the home back up to current building code. The slope of the roof had to be completely altered for proper drainage. Riley is the most responsive subcontractor I've dealt with in years, and that is saying something because I am a General Contractor. He is a man who does what he says he is going to do. He was absolutely incredible dealing with the insurance company and providing all the evidence they needed to process the claim and subsequent additional claims. He made certain that his crews were on time, made sure they did not damage my home or guest house, made sure my landscaping was not damaged, made sure nothing was stolen, and made sure all work was conducted in a safe manner so that no worker was injured during the project. He was physically at my home during the project every single day with the exception of two days. On those two days, the company owner personally came to my home to fill-in for Riley. Riley coordinated with the HVAC contractor, the Electrical contractor, and the Skylight contractor who were all three necessary to complete the re-roofs. This is an important skill for a Project Manager to keep a project running seamlessly. My home and guest house were left in perfect condition. I HIGHLY recommend Whitlock Roofing."

    - E.G, Nov 24, 2021

  • "The salesperson was very good at selling Whitlock roofing procedures, but the estimate that he gave me was void of any numbers as to what it would cost and what would be done and then he had me sign it and I did. But after reading the contract I noted that there were no figures and that I was on the hook for whatever figures they were going to put in after the 3 days of signing the contract. I went down on the second day with a letter stating that I wanted to cancel the contract lawfully, and Whitlock manager stated he would put in riding on the contract that it is only in effect after the insurance company has made their offer. This insurance offer took weeks and when the insurance finally said that they would cover it I call it locked to state to give me the numbers so that I can get the job done and they said we're not going to take up this contract and hung up on me. Whitlock was very professional in selling but not very professional in dealing with the customer even if they didn't want to take a contract it could have been done in a more civil way than just saying we're not going to do it and hang up on you I did not suggest with lock for anybody they care only about the bottom dollar and not about the customer."

    - V.G, Oct 28, 2021

  • "Not great at reviews, but they did a good job for us and wanted to recommend them. They were efficient and the roof is much better than what we had before. They raised areas for us so we don't have pooling on the roof anymore and fixed the leaks we had. Glad to have a roof that doesn't leak anymore especially since rain has been a bit more consistent this year."

    - T.J, Aug 20, 2021

See All Google
4.4 (48)

Google Reviews

Contractor reviews from customers on Google

  • "My home and guest house recently suffered terrible hail damage. My foam roof was devastated, I had interior damage to ceilings, walls and flooring, and my swimming pool cover was ruined. I interviewed several roofing companies and ended up with Whitlock Roofing because their Project Manager, Riley Spill, was clearly offering the best solution. Moreover, he immediately exuded professionalism and competence. He did a core sample of my roof when he inspected it - none of the other roofers bothered. He discovered 4 additional roofs under the foam roof! Because he did this crucial investigation, he was able to make an accurate estimate to the insurance company. All the roofs had to be removed to bring the home back up to current building code. The slope of the roof had to be completely altered for proper drainage. Riley is the most responsive subcontractor I've dealt with in years, and that is saying something because I am a General Contractor. He is a man who does what he says he is going to do. He was absolutely incredible dealing with the insurance company and providing all the evidence they needed to process the claim and subsequent additional claims. He made certain that his crews were on time, made sure they did not damage my home or guest house, made sure my landscaping was not damaged, made sure nothing was stolen, and made sure all work was conducted in a safe manner so that no worker was injured during the project. He was physically at my home during the project every single day with the exception of two days. On those two days, the company owner personally came to my home to fill-in for Riley. Riley coordinated with the HVAC contractor, the Electrical contractor, and the Skylight contractor who were all three necessary to complete the re-roofs. This is an important skill for a Project Manager to keep a project running seamlessly. My home and guest house were left in perfect condition. I HIGHLY recommend Whitlock Roofing."

    - E.G.

  • "The salesperson was very good at selling Whitlock roofing procedures, but the estimate that he gave me was void of any numbers as to what it would cost and what would be done and then he had me sign it and I did. But after reading the contract I noted that there were no figures and that I was on the hook for whatever figures they were going to put in after the 3 days of signing the contract. I went down on the second day with a letter stating that I wanted to cancel the contract lawfully, and Whitlock manager stated he would put in riding on the contract that it is only in effect after the insurance company has made their offer. This insurance offer took weeks and when the insurance finally said that they would cover it I call it locked to state to give me the numbers so that I can get the job done and they said we're not going to take up this contract and hung up on me. Whitlock was very professional in selling but not very professional in dealing with the customer even if they didn't want to take a contract it could have been done in a more civil way than just saying we're not going to do it and hang up on you I did not suggest with lock for anybody they care only about the bottom dollar and not about the customer."

    - V.G.

  • "Not great at reviews, but they did a good job for us and wanted to recommend them. They were efficient and the roof is much better than what we had before. They raised areas for us so we don't have pooling on the roof anymore and fixed the leaks we had. Glad to have a roof that doesn't leak anymore especially since rain has been a bit more consistent this year."

    - T.J.

  • "Top notch company from start to finish. Riley wrote me thorough itemized estimation for all of the roof. Whitlock crew came out and did an awesome job on our new roof. I highly recommend Whitlock, Riley, and his crew for any roofing job. The condition of the old roof was not posting!!"

    - P.O.

  • "My husband and I recently had a roof installed by Whitlock Roofing Albuquerque, NM. We can not be more pleased with the whole process starting with the estimator Riley Spill. He came to our home with samples of actual material used by Whitlock. He spent quite a bit of time with us explaining materials and roof instillation. Prior to working with Riley we got a total of 5 estimates from various roofing companies in and around the Albuquerque area. Not one of these companies compared to the quality of material or workmanship we received from Whitlock. Our previous roof was put on by a local company who we later found out had installed it over the old tar and gravel. It is my understanding that the tar created a vapor that caused the new roof to deteriorate. Another reason we decided on Whitlock is that they are licensed, bonded and insured. The roofers worked tirelessly as many as 12 hours a day so as to complete the job in a timely manner. They were respectful of our property and our privacy. We are happy with our decision in choosing Whitlock to install our new roof."

    - S.S.

  • "After paying $16,000 for a new roof (with a 50 year warranty👍🏻), I continued to have issues. The issues had nothing to do with Whitlock.With my frustration- which I expressed in abundance (poor Riley - the client you want to turn your back on),Whitlock continued to analyze the problem ongoing. What makes this the marksmanship of true worth and integrity? The issues weren’t as a result of Whitlock Roofing being negligent, rather it was due to the configuration of my roof, some sloping and stucco cracking. Yet Riley and his team were exceptional in identifying these problems, meeting with me on a Saturday to accommodate my schedule and rectified the issues despite them being unrelated to the original contract. To say that Whitlock Roofing went above and beyond is an understatement! If you want to work with a company of professional worth - intellectually and financially- contact Whitlock Roofing. You won’ be disappointed!"

    - B.A.

  • "After calling Whitlock Roofing for an estimate for a complete re-roof, I was scheduled promptly by a lovely agent. Riley arrived on time as scheduled....he did a through inspection of my roof giving me much more information of what was going on up there than the other 2 companies that had come prior, and he backed his findings up with photos. I was greatly impressed with Riley’s honesty and straightforward answers to my questions. It was a no brainer choosing Whitlock Roofing. The crew workers were all very polite and hard workers. The entire experience (though I don’t want to do it again) was a pleasure. Thank you Riley and Whitlock Roofing"

    - L.M.

  • "Very knowledgeable and the employees are friendly there's a reason why they are rated A"

    - A.T.

  • "We had Whitlock Roofing install our roof 4 years ago and they did a great job, were clean, respectful of their surroundings. Fast forward to today, we had roof damage from either raccoons or squirrels. They came out in the snow at not charge to fix it so we wouldn't have any roof leaks during the inclement winter weather. The staff person they sent out was so sweet and did the job in the snow. He even asked us if we were okay being in quarantine and needed any food!! Talk about full service. Great company. Highly recommend"

    - F.V.

  • "After paying $16,000 for a new roof, a snowfall indicated there was a defect in the product. Addressing this with Whitlock, an assessment took place promptly and the issue was rectified. A 50 year warranty is the way to go! Thank you Whitlock Roofing for peace of mind."

    - B.A.

  • "Here's the short story: New house. Roof warranted by Whitlock Roofing. Snowstorm. Roof leak. Fast, efficient, service. Problem Solved. Really appreciated how they communicated with me. These guys are real professionals. Special shoutout to Krystal for excellent customer service. Thanks Whitlock Team"

    - D.B.

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