Chase Construction NW Inc

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"I received a few quotes on a roof leak and Chase was one of them. I do my research and I don’t always jump at the cheapest or first quote. Both they and the others giving quotes did tell me it was time for a new roof, and this matched with the purchase inspection I had a few years ago. Chase was not the cheapest for the fix or new roof, but they were far less than other companies, and far more professional and reputable than the only offer than was cheaper. The team that was out did a wonderful job (from what I can see) on my very high roof. They replaced all flashing and vent covers along with the roof. They also let me know the builder’s method of wrapping the single onto the facia wasn’t how they do it, or would recommend doing it; which left a decent area of the facia unpainted… so they painted it for me. I just had to supply the paint. I asked about gutters and they contract with a guy who has been in the business 30 years. He was also amazing, quick (a few hours) and reasonably priced, including leaf guards. The only thing I would recommend the homeowner do is ensure they do a sweep for screws/nails and other debris after. While they do a great job of cleaning up, there was more to be found over the following days."

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"Summary: Price/Affordability - 10/10 Responsiveness - 10/10 Quality (Product and Craftsmanship) - 10/10 Warranty (Product and Craftsmanship) - 10/10 I had a great experience from Chase Construction. I put a request for bids on yelp for a roof replacement. They were one of the first to reach out with a little bit of information and possible times to meet. Within a few days of that request, they had a technical sales rep (Gary) come out and check out my current roof, go over my options. There really wasn't much pressure or upselling which I appreciated. I did a bit of homework on the front end and was set with what type of shingles I needed. Gary was very informative. Usually responded within a day to questions I had about specifics of the job, and explained things in a manner that I could understand. I received 5 proposals from 5 different contractors, they where on of the most competitive, and worked with me a bit to keep everything within budget (I had a solar project going on at the same time). Chase got me scheduled 3 weeks after signing our agreement. the guys that were on site consistently, showed up at early (a little before 8), but didn't start hammering away until a little after 8. They took the time to answer my curiosity questions about roofing, they didn't seem annoyed. It took 3.5 days to complete. the project. I would recommend them to any and everyone looking for quality work. I hope I never have to use them again, but if I need roofing/roofing repair services, I'll be reaching out to them first."

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"Totally awful experience! It took them 2-3 entire months(!) in spring to install 2 skylights while we had to go live elsewhere or couldn’t use the room where the skylights were being used at all. The installers were always late and didn’t clean up after themselves. They tried to install poor quality skylights instead of just standard ones. They cut up the drywalls into small pieces in place of an entire whole piece. They placed the shingles in a disarray or none at all around the skylights. All this is what I only discovered when I was vigilant enough to climb giant ladders inside and outside. Can’t imagine what else I didn’t discover or what problematic installs they do for people who have no idea whatsoever. BTW, they strangely insisted that the skylights had to be installed on wet days instead of dry days. And yet it turns out, as I learned on the first time when a short storm hit that the skylights leaked. Though they did come out to check in they summer, they tried to intimidate me and intimate that I was making false accusatiions. When I said I will be hiring a third party inspector to expertly test the skylights, the installers told me that the skylights were not joined properly in the leaking corner. They refused to communicate whatsoever after the leak that got on to my furniture. What’s worse is that the skylights are having issues again! They are now making strange crackling sounds like they are cracking! Chase Constructions (formerly known as Stoneway) will be responsible for the damage and inconvenience they caused earlier and later."