Guardian Roofing co-founders Matt Swanson and Lori Swanson have collectively worked in the roofing industry for more than 60 years and started the company in 2005. Guardian is well-known for their deep commitment to customer service and team of high-quality, professional contractors. The Guardian team serves thousands of customers across the Puget Sound region and is passionate about helping homeowners make their roof last for life. When customers choose Guardian Roofing, their experienced, trained contractor team spends as much time as each homeowner needs to understand the condition of their home, and the actions necessary to correct the problem. This often means utilizing maintenance and repairs whenever possible – rather than focusing homeowners solely on the purchase of a new roof when they may not need one. This commitment to honesty and integrity has helped the company grow and thrive, while gaining loyal customers across the Puget Sound Region.
"Josh (the initial sales rep) answered all my questions/concerns in a thorough and professional manner regarding roof cleaning and moss prevention. He was also very thorough in his examination of my roof - both, from inside the attic and from the exterior. Had roof cleaning and moss treatment yesterday; was not happy! Tech arrived around 930 and sat in his truck; when I approached him about 15 minutes later to introduce myself, he told me he was on a break. When the tech started working, he spent 1-2 hours "cleaning" my roof and applying moss treatment; then left without any contact or to let me know the job was done. After he left, I checked the roof - debris (fir needles) still on the roof and in the gutters; debris on the ground around the house. Definitely, not the quality I had been expecting. I notified Josh (initial sales rep) of my negative experience. I was contacted by someone at the company who wanted to know how things went and I explained that I had already relayed the info. He then asked for pictures of the debris I mentioned - obviously not believing me. A manager also called me and offered to come out, but after being asked to basically prove that the tech didn't do his job with pics by a previous company rep, I told the manager not to bother that I was done with Guardian. The only positive is that I have a 3-year guarantee against moss - we'll see how that holds up."
"Very quick to come out and look at my roof leak, quick to respond to call, and the guy who came out was nice and professional. However, be aware, their minimum is $700! Doesn't matter if it is a tiny leak that takes half an hour to fix, their service minimum is $700. I'm sure they do great work, just maybe use them for larger repairs."
"Looking to get our roof replaced, we called Guardian, who promptly sent out Andrew to do the inspection. He did an excellent job of assessing our roof and chimney; he then thoroughly and patiently explained the system of components and materials that would go into the new roof. We got a rapid and quite interesting education in roof construction! I strongly recommend Guardian if you want to get a quality, long-lasting roof."
GAF-Certified Green Roofer
This contractor has committed to recycle shingles from tear offs where available and operate business in an otherwise sustainable manner. Indicates that the contractor is committed to sustainable practices, working to reduce his/her company’s impact on the environment.
Installation Excellence Award
This award is for contractors that consistently install with a very high level of quality and provide their customers the highest protection that GAF offers.
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.