Windows R Us

Windows R Us
1116 Castle Shannon Blvd, Castle Shannon PA, 15234 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
5/1/2013
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.3 (8)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "OWNER"

    - W.C, | Pittsburgh PA
    Jul 25, 2019

  • "TIM WAS VERY PROFESSIONAL"

    - M.A, | Pittsburgh PA
    Dec 12, 2018

  • "CLEAN UP WAS"

    - D.S, | Bridgeville PA
    Nov 22, 2017

4.3 (8)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "OWNER"

    - W.C, | Pittsburgh PA

  • "TIM WAS VERY PROFESSIONAL"

    - M.A, | Pittsburgh PA

  • "CLEAN UP WAS"

    - D.S, | Bridgeville PA

  • - J.A, | Pittsburgh PA

  • "RUDE, REFUSED TO HELOP UNTIL BBB"

    - W.R, | West Elizabeth PA

  • "Customer asked us not to share his/her review."

    - X.X, | Coraopolis PA

  • "Are honest and deal fairly"

    - T.M, | Ligonier PA

  • "Are honest and deal fairly"

    - T.M, | Indiana PA

Showing Page {PageNumber} of {TotalPages}
Google
3.9 (55)

Google Reviews

Contractor reviews from customers on Google

  • "I had 12 windows that needed replaced. Nine casement style which were original over 60 years old and three sliders from the 90’s. Three of the casements were very large picture windows. I started by calling the large companies like the nation of windows and direct windows. To save money I was looking at a mix of double hung and sliders. I ended up getting quotes from 6 or 7 companies both large and small. I finally went to Window R US to get a competitive bid against one of the larger firms. I met with Tom in June of 2021. While his prices were slightly higher on Polaris he suggested Softlite might be a better option from a pricing standpoint. Not only was Tom able to give me a better price than any other company, he also quoted a fantastic price on casement windows which is the original window style of my house. I chose the Softlite Imperial Elite model which got very good reviews. I never expected to be able to afford casement windows as they tend to run 30 – 40% more but that is the style I purchased. Adnan was the installer and did a great job. I anticipated a lot of repairs to the plaster due to the difficulty of removing the old casement windows but I only had to do a little touch up painting. I wish I had saved myself time and contacted Windows R US initially. I am very happy with the windows, the installation and the price was excellent."

    - N.M, Jan 16, 2022

  • "Tom was fantastic to work with and Tim and the team could not have been better around the quality of work, craftsmanship and attention to detail. Everyone who has seen it says it looks terrific. Team was professional, very clean and pleasant to deal with. Will definitely be doing more business here and highly recommend!! Pics below show a new door and doorway created to a recently installed pool. Was a wall with no opening prior."

    - S, Dec 28, 2021

  • "Very knowledgeable team of folks. Willing to go the extra mile to get you the windows and doors you need!"

    - S.L, Oct 28, 2021

See All Google
3.9 (55)

Google Reviews

Contractor reviews from customers on Google

  • "I had 12 windows that needed replaced. Nine casement style which were original over 60 years old and three sliders from the 90’s. Three of the casements were very large picture windows. I started by calling the large companies like the nation of windows and direct windows. To save money I was looking at a mix of double hung and sliders. I ended up getting quotes from 6 or 7 companies both large and small. I finally went to Window R US to get a competitive bid against one of the larger firms. I met with Tom in June of 2021. While his prices were slightly higher on Polaris he suggested Softlite might be a better option from a pricing standpoint. Not only was Tom able to give me a better price than any other company, he also quoted a fantastic price on casement windows which is the original window style of my house. I chose the Softlite Imperial Elite model which got very good reviews. I never expected to be able to afford casement windows as they tend to run 30 – 40% more but that is the style I purchased. Adnan was the installer and did a great job. I anticipated a lot of repairs to the plaster due to the difficulty of removing the old casement windows but I only had to do a little touch up painting. I wish I had saved myself time and contacted Windows R US initially. I am very happy with the windows, the installation and the price was excellent."

    - N.M.

  • "Tom was fantastic to work with and Tim and the team could not have been better around the quality of work, craftsmanship and attention to detail. Everyone who has seen it says it looks terrific. Team was professional, very clean and pleasant to deal with. Will definitely be doing more business here and highly recommend!! Pics below show a new door and doorway created to a recently installed pool. Was a wall with no opening prior."

    - S

  • "Very knowledgeable team of folks. Willing to go the extra mile to get you the windows and doors you need!"

    - S.L.

  • "Nothing but expert craftsmanship and a good price. I have no regrets . Did 10 of my windows 10 years ago when I bought my house and 4 block windows in my basement about a month ago. Highly highly recommend!"

    - J.L.

  • "Left work early and drove a half hour down to the city to meet their estimator. I waited at the house for a half hour and no one shows up. I called the office and they said they will see where the estimator is and will call me back. It’s been another half hour and no response. I am also in the construction industry and we at least call if we are going to be late or do a no show."

    - J.D.

  • "Great quality, respectful employees, was able to get glass block installed and came out clean, quick, and smooth. Superior installations and would recommend to anyone needing their services."

    - D.B.

  • "Here is the quick version of the review.... They did quality work for us! We would hire them again! We had a new sliding glass door installed. We had our deck resurfaced. We replaced everything but the support beams with Trex Select (middle option - not cheapest, not most expensive). We had a treated wood railing with black aluminum posts. We love the esthetics! And again, the team did quality work.... fast and efficient (once they finally got started) The negative: I am being slightly generous with 5 stars, but as stated, I would hire them again. I would have given them 4 stars if not for the "COVID Effect"..... We had some delays, the start date was pushed back a few times. I believe this was simply because Windows R Us was not able to keep quality, hard-working employees - A problem that many companies have come across. Communication was good.... but I will be honest.... I think that was because my wife was persistent with making phone calls. Again, the "drop to 4 Stars" was not done... because I would have given them a little more time to respond. In a perfect world, they could have reached out to us as soon as they knew there were changes in the schedule We love the deck.... thank you! DV and RSV"

    - D.V.

  • "By far the worst window company I have ever had to deal with INVESTORS BEWARE! After having some set backs I went to place my window order with them. Paid my deposit and thought in the promised 6 week time my windows would be here. After 5 weeks I called just to confirm. No one called me back and after the 3rd call Tom finally responded stating my windows would be an additional 8 weeks! No apology no nothing! Frustrated I asked why didn’t they contact me they simply told me they don’t do that type of things. HORRIBLE customer service and NEVER again will I go with them."

    - A.L.

  • "Great service, quality work, and efficient installation, all for a reasonable price. They will be my first call on all future projects."

    - R.F.

  • "We hired Windows-R-Us to perform 3 services on our 125 year old Victorian home. A bay window replacement, a lining in one of our box gutters, and inspection/replacement of some damaged wooden soffit around our front porch, and high up on our third floor. The purpose of having the damaged wood replaced was because we were planning to hire a painter this summer, to paint all soffit and fascia around the house. We met with an estimator on June 16. The window install was timely, and went well. The gutter repair job-start took a bit longer than I thought it would, and I needed to call once or twice to get it scheduled. The same guy was to measure all of the wood that needed to be replaced, and give us a quote. Two weeks went by and I didn't hear anything. Once again, a couple of phone calls/emails. He finally came out in late August. He repaired the wood around the porch, and told my wife that the his ladders weren't high enough to get to the third floor, and it was to close to our electric service. I contacted Windows R Us again for an explanation, and waited for a reply. Although we wanted to wait until the wood work was done(thought it would be complete mid-summer)to search for painters, we contracted a painter in September. We were scheduled for mid-October, and the weather may slow the paint completion down, or even delay it until next spring. On top of that, I am forced to have the painter paint over some bad wood, because of all of the delays. Also, because of the delays, we are running out of time. I've STILL never heard back from Windows R Us, other than an apology and promise to get back to me, again after multiple emails and calls. I initially heard an infomercial that Windows r Us had on the radio. They sounded like a great company that handled most home exterior issues. They warned not to use out-of-state contractors. We've been very patient, but we are now looking at the whole summer passing, not getting the work done as we were assured could be done, and not being able to get our paint project completed. I wish I could say we had a great experience, but we did not. I would not recommend this company."

    - J.M.

  • "I highly recommend Windows r Us! I recently had a new roof put on my home and they did a fantastic job. They were professional and efficient. New roof and clean up in one day for a great price! They are SUPERB! Thank you Windows R Us for enhancing the look of my home!"

    - F.L.

  • "The salesman at Windows R Us was very professional. He answered all of the questions I had and then some. Very knowledgeable about the type of roof I had and what I needed. Didn't try to over-sell me on anything. The roofing company they used was very fast, proficient, and able to get the job done in the matter of 2 days."

    - J.S.

  • "We were very pleased with the service and work done. The crew that installed our window was friendly and efficient! The window has fixed our moisture issues and seems very high quality. Again, we are very happy with the service from top to bottom!"

    - M.U.

  • "Had a patio door installed a little over a month ago. (Very happy with install) however about 2weeks later the screen started to come out of the door. After multiple attempts with Ryan and getting nowhere, I spoke with the owner John who sent Claude out within hours and had the door fixed! So happy with Johns response. And Claude is Awesome!!!! This is why we have been repeat customers with this company! Thank you!!!"

    - S.R.

  • "We had windows put in last year and a skylight and now we had a patio door put in. We are 💯 satisfied! Stephen our salesman is TOP NOTCH! Great guy and very helpful and knowledgeable! Our installers today for the patio door were amazing and the guys we had install our windows last year were amazing also!!!! Highly recommend! Great pricing too!"

    - S.L.

Showing Page {PageNumber} of {TotalPages}

Installed Roofs Near You

Map