Window Nation LLC

Dec 15, 2021

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"Feel cheated. We are paying all this money for windows but when you clean them, it at times will cause you not able to open them again. We have a warranty but when called was told it will be $150.00 to come out and fix maybe more. Have read about others having the same issues. You work to pay the windows and the company screws you. So unless you give them more money you can't use the window."

May 26, 2021

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"This is one of the worst service experiences we've ever had. We had 17 windows installed. The basement windows were not finished properly. They had to come out to redo them (3 of the 17). One of the service members said that we shouldn't expect Window Nation to clean the windows (including caulking mess). They installed the wrong picture window. It took weeks to get it replaced (this is one of their "premium" windows). Three other premium windows haven't locked properly since they were installed. We called for service on the three premium windows and were told we would hear back from the service department within three business days just to make an appointment. We didn't hear back. After five business days, we called them again only to be told that the service department will be in touch in three to seven days to schedule an appointment. Window Nation has already been paid in full for all of these windows, and we are wondering why the service is this bad...again. If I were you, I'd look for a different company for your windows. If we could give zero stars, we would."

May 11, 2021

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"Window Nation has exceptional windows for a great price. Their employees are very professional and respectful. I will definitely recommend them to all my friends and family."

Apr 20, 2021

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"Called the Pittsburgh office two times to set up an appointment to have an entry door installed. First person I talked to couldn't have cared less whether she took my information down or not. I never received a call within the time frame given so I called back. They said the sales manager emailed. When checking checking my email address they had, it was completely wrong. I gave them the my email a 2nd time and was assured I would be contacted by the end of that business day. I'm still waiting for a call. It's a shame as it could have turned into a much larger job or replacing 24 windows in the house. Their loss."

Mar 16, 2021

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"The representative was very polite and professional. He answered all my questions. And gave a very nice presentation of the product"

Dec 14, 2020

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"Don’t do it.. I know it’s tempting but we should have listened to the horrible reviews. We had windows installed 9 months ago and have had so many issues with this company in Westmoreland county. We have followed up with them about the window gaps, lack of insulation around the windows, the screens being to small, some windows were caulked some were not, some windows were too big and now they are hard to shut, other windows are too small leaving a huge gap and rain guard above them. They will come, address a problem and say they can’t fix it and that they will have someone call us. No one ever calls us back to resolve the issues. Between calling, being pushed to one associate to the other and being on hold, we have wasted 14 total hours of our time trying to get this fixed. Not to mention scheduled two days off work for them to come ‘fix’ the issues."

Nov 24, 2020

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"The windows have been in for one year and we have had to call for service for the same thing. Nothing but problems with the windows. The windows when you open them to clean them you can not get them back up or in. One window the pins are now broke on the bottom and side. You have to struggle with that. The hardware seems to have been thrown together when they the windows or putting them in. We had 17 windows put in our home. I am sick and tired of this problem with the windows. Then when you call their customer service, it takes 3-5 business days for them to get back to you. Once that happens you have to stay around because of the time window for them to come and look at. Now they did this already and here we go again. Same problem. They are going to have to replace some of the windows. I am tired of this whole thing. We ordered windows next to the top of the line windows. They cost me $9800 and this is what you get. This was supposedly a sale on the windows. Hmm! Plus I am not seeing a big difference in my bills. DO NOT USE THEM!!! Get someone else."

Oct 7, 2020

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"Update - one day after "the owner" replied to my post management has still not reached out or resolved my issue. Pittsburgh Area - We ordered 9 windows and a glass sliding door. All the windows were installed at the end of July but with 4 screens with tears and one screen was not delivered at all and the glass door was manufactured incorrectly so the handle was on the wrong size. It's now October and we still do not have a glass door and are still missing a screen. Repeated calls to customer service has done nothing. Nobody cares. Nobody will resolve the issue. We just have to keep calling over and over again hoping someone will finalize the contract that we signed that they haven't honored."

Dec 4, 2019

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"1 I DID FIND SOME NAILS AROUND"

Jul 27, 2019

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"PROFESSIONAL/KNOWLEDGEABLE"

Jun 1, 2019

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May 23, 2019

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"House Roof"

Apr 25, 2019

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Apr 11, 2019

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"PROFESSIONAL AND KNOWLEDGEABLE CONTRACTO"

Mar 28, 2019

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"Thanks great job"

Feb 18, 2019

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"GREAT SALESMAN/HARDWORKING CONTRACTOR"