Window Depot USA of Lower NY

Window Depot USA of Lower NY

Window Depot USA of Lower NY
1096 Grand Ave, South Hempstead NY, 11550 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
2/9/2022
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.6 (125)

Google Reviews

Contractor reviews from customers on Google

  • "Joe and his team did professionnel job on replacing my 15 windows. Neat and clean job inside and out side of house. No brothering to family inside house. After job clean up awesome. We are very pleased with the work. 100% recommended!!"

    - K.D, May 15, 2022

  • "We got a few quotes from several door and window companies before purchasing from Window Depot Usa Of Lower NY. Professional and knowledgeable sales representative and the installation was quick. Extremely satisfied with our new patio doors. They look amazing. Thank you."

    - J.L, May 14, 2022

  • "Bill helped us choose a beautiful front door and windows through out our home. Bill and his crew did an amazing job installing everything and treated our home like it was their own. We thank you very much!"

    - D.H, May 12, 2022

See All Google
4.6 (125)

Google Reviews

Contractor reviews from customers on Google

  • "Joe and his team did professionnel job on replacing my 15 windows. Neat and clean job inside and out side of house. No brothering to family inside house. After job clean up awesome. We are very pleased with the work. 100% recommended!!"

    - K.D.

  • "We got a few quotes from several door and window companies before purchasing from Window Depot Usa Of Lower NY. Professional and knowledgeable sales representative and the installation was quick. Extremely satisfied with our new patio doors. They look amazing. Thank you."

    - J.L.

  • "Bill helped us choose a beautiful front door and windows through out our home. Bill and his crew did an amazing job installing everything and treated our home like it was their own. We thank you very much!"

    - D.H.

  • "Great service from start to finish. We had Carl as our sales man. He was great. The window installers were fast and efficient. Excellent service and quality, would highly recommend to anyone."

    - J.C.

  • "Extremely detailed and professional people who knows their stuff!!! We had our old windows replaced and the pros at Window Depot Usa Of Lower NY made our house look like it just had a make-over. Very happy customer!!!"

    - J.H.

  • "From the day Wayne came to educate and quote us to the day they were installed, it was a pleasant experience. We are very happy with our windows! The installers were very polite and did such an incredible job. Thank you!!"

    - J.G.

  • "Excellent Service!!! I am very happy with my new windows. The installation was very efficient and the job was done on time."

    - S.F.

  • "Window Depot is the ONLY place you should call for GREAT SERVICE & AMAZING prices on windows & roofing. They are GAF Elite which means I get an even better roof warranty- who knew those things were even a thing. I am so happy I went with them vs the other company I sat with- who were trying to push me into buying and making me feel uncomfortable. Again CALL WINDOW DEPOT for your windows and your roofing needs."

    - J.T.

  • "Love this company. Their windows are perfect and the customer service is terrific. Carl is an honest salesman and the support of Joe in the office and his support staff is amazing! Couldn’t be happier with my choice!!!"

    - K.M.

  • "I had been in the market for a new roof and windows for about a year- Someone I work with suggested that I call Window Depot and WOW I was blown away from the minute my rep came out to my house- his knowledge was mind blowing. Wayne explained how the roof would be replaced and how if extra wood is needed, they would send me pictures to show me what was being replaced. Fast Forward to install date -They were able to do my roof and widows in 2 days and I am loving how it all turned out."

    - S.D.

  • "Best price for windows. I shopped around a lot, and they were the best price by far! My windows are amazing. The minute they were in the house felt warmer. Smooth and fast installation too. Great team!"

    - M.L.

  • "I had a really great experience working with Joe and his team. We did a new roof, new gutters, several new windows and new siding throughout the entire house. The guys did a great job with the installation and were always on time. They even cleaned up all of the garbage at the end of the job. I would highly recommend Joe and his team at Window Depot for any related job."

    - M.A.

  • "Absolutely the worst. Unprofessional on every level. We have a large bay window which was installed without the proper structural supports and it started sagging almost immediately. They are clueless as to how to fix the problem. Frankly I’m surprised they haven’t been sued out of business for their dangerous work."

    - J.T.

  • "Recently got nine windows from window depot Installed. I am satisfied with the service that was furnished. Thanks to the Sales representative Carl for his professional expertise. Also Joseph and his assistant did an impeccable job installing the windows. Joseph was extremely skilled in his installation. Also thanks to Joe from the company who was able to work with us in scheduling an appropriate installation date. As a result I will definitely recommend Window Depot to my friends and family. V.Campbell,Queens resident."

    - V.C.

  • "Employees lack professionalism. I was walking one of my children to school when one of their employees was yelling obscene and inappropriate comments to someone across the street, while the other employees were standing around laughing at the unfortunate situation .There happens to be an elementary school across the street. It's a shame that children had to witness such vulgarity from someone with ties to a neighborhood business. They need to be aware of their surroundings and conduct themselves with professionalism. They lost any of my future business."

    - M.C.

  • "I contracted with Window Depot to install siding on my home. What a great job; even better are the employees who came every day to do an exceptional job. They are courteous, professional, and prompt. Their work is well done, a quality product. What is amazing is that they repaired, painted, and secured the wood piece that keeps my back door step firm and secure (not included in the contract!). Great work, great men, great service. The office staff and owner are also personable and accessible. No question is too small and not once did I get any kind of negative feedback; they are patient, professional, and made me feel confident that I made the right choice choosing, Window Depot of Long Island."

    - M.M.

  • "Ladies and Gentlemen I gave Window Depot a bad review several days ago, at the time I was very upset with the manner I was being treated, but I received a call from the owner Rob and he came to my home personally and remeasured the shutters and promised that he would personally take care of the 6 shutters that were to short. Wow who does that I thank you Rob for coming out, and I recommend Window Depot to all, just have some patience, my house looks great and I thank Rob and his staff for helping me."

    - B.C.

  • "Window Depot replaced our roof. It was a wonderful experience. Joe D supervised an amazing crew. They started and finished when promised Our neighbors couldn't believe how much effort was expended covering nearby cars and cleaning up spotlessly at the end of every work day. Highly recommended"

    - E.B.

  • "Tara & Mitchell in 2021 We had our roof done by window depot they remove all the plywood replaced it with new and much thicker plywood and beautiful Nantucket morning shingles, Awesome job. IT IS WORTH THE WAIT… The owner Rob, & Joe is very nice professional guys. Rob even visited the job site On the day they had to start the job but due to the weather wasn’t able to. But the next day the job was completed it took 2 days. Mr. Jan is an exceptional guy he took his time Explain everything in details and brought me samples, He Makes us feel comfortable and wanted the best for us. Further solidifying their five star review I would highly recommend them to anyone considering doing their roof over speak to Jan…"

    - D.D.

  • "Terrific experience with Window Depot! Wonderful to work with, so accommodating and super fast. I love my new windows!"

    - K.D.

  • "Window Depot just replaced all the windows and siding in my house. The job was completed on schedule without incident. Joe D my represenitive was with me every step of the way from start to finish. They were on time, neat, courteous, and most important experienced. they did a flawless job. Its the best renovation i ever did on my house! I am retaining hot and cold and the savings has just begun. When job was completed, Joe D came here to inspect the job and make sure i was happy. I recommend Window Depot to anyone especially close family members with no hesitation."

    - A.K.

  • "Our Windows look absolutely stunning. Extremely happy with the installers and overall experience with Window Depot. Very professional from start of my project till the end of job. Will be doing my siding with them. I recommend them highly!"

    - J.T.

  • "Purchased 16 windows from Window Depot in 2016. After a couple years, we started noticing a moldy looking substance on the bottom ledge of every window. It looks disgusting and I’m annoyed ever time I look at these windows. I contacted window depot and was told dirt got in through the seems and they could have someone came and remove the outer plastic cap on every window, clean them and caulk them so it doesn’t happen again. My issue with that is, I should have to have them caulked. Clearly there is a manufacturer defect if this happens to begin with and when someone came out to look at the windows, and removed one the the outer caps, they chipped it trying to take the cap off.... and having all my NEW window caps chipped is not the look I’m going for. To top it off... I was told the life time warranty we had (and the reason we used WD) is now void because the manufacturer went out of business.... even though our contact does not state the warranty is with the manufacturer. So for anyone that purchase windows pre Covid you warranty is gone."

    - S

  • "Not so great here. Purchased windows in late 2017 with gold package lifetime warranty. Just heard the window manufacturer went out of business, so the window warranty is no more. I see condensation inside one of the window pane. No one want to be in this kind of situation."

    - T.V.

  • "We have been so happy with Window Depot and Joe . They did siding, doors and Windows at my mother in laws house . It came out so perfect !! The guys that worked on it made sure to clean up every night and made sure to attend to each detail. They then did our house siding and we couldn't be more happy with the results and service . The price is better then anyone's !! That's the cherry on the cake .. not only is the work highest quality but at the best price. Joe in the office is always here for us when we need anything done in a pinch. He makes us feel he cares for us and the project at hand. We highly suggest using this company ! We will use them again to do our kitchen."

    - S.B.

  • "Did a great job at a great price on my roof. Would use them for anything!"

    - J.E.

  • "I highly recommend these guys. They did my roof, which they did a complete tear and they replaced 27 windows. Great service, very professional and my wife and I are very happy with the work. I'm going to use them to do my siding."

    - D.L.

  • "I hired Window Depot to install 12 replacement windows. After shopping around, I choose them, they were reasonably priced and had a good rated product. The crew, 2 men, were professionals and all that was promised was done. Removal , Recapping, caulking, cleanup and being careful inside my home.Based on my experience, I highly recommend them ."

    - F.E.

  • "Joe Dortona was extremely helpful throughout the whole process starting with the initial consultation providing advice and explaining everything that was going to be done. The entire staff was professional and courteous. All the materials used were of high quality, the employees hard working, and the finished project was beautifully done and guaranteed. I would highly recommend Window Depot to friends and neighbors."

    - N.S.

  • "Window Depot provided exceptional experience. The work was completed in a fast and efficient manner. The windows are absolutely exquisite! Thanks Window Depot for being true to your word, on providing wonderful products, that aren't over priced, with remarkable installation and customer service!"

    - S.P.

  • "We had all of our windows (18) and a sliding patio door replaced by Window Depot. We had a great experience from start to finish. Everyone that we worked with on the sales team was very knowledgeable and professional. During the initial quote, they even brought a full-scale window to demonstrate the features and quality. We would also like to share our amazing experience with the installers. George was personable, knowledgeable, and made sure everything was absolutely perfect with the installation. Replacing all of the windows and door took them only 2 days and everything was ready just in time for Memorial Day! It did take 4 weeks for the windows to come in, but it was worth the wait. We've already noticed a decrease in our electric bill from last year. We received quotes from 3 different companies and definitely recommend Window Depot over the other companies in the area."

    - M.T.

  • "We had Window Depot remove all the old cedar shake and remove the roof on our house. My wife and I were very happy with their service from starting out trying to choose colors for the new siding and roof to the finished project. We sat down with Joe and Rob in our kitchen and worked out a great price and schedule. The workers arrived on time , did a great job, cleaned up nicely. We couldn't be happier with the way our house looks now."

    - B.D.

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4.7 (7)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "WOULD RECOMMEND"

    - C.O, | East Williston NY
    Jan 30, 2019

  • - J.D, | Saint Albans NY
    Sep 8, 2018

  • "Customer asked us not to share his/her review."

    - X.X, | Garden City NY
    Jul 31, 2018

4.7 (7)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "WOULD RECOMMEND"

    - C.O, | East Williston NY

  • - J.D, | Saint Albans NY

  • "Customer asked us not to share his/her review."

    - X.X, | Garden City NY

  • - G.P, | Baiting Hollow NY

  • "Good company%2C very professionals"

    - C.S, | Hempstead NY

  • "EXCELLENT WORK"

    - S.R, | West Hempstead NY

  • "Customer asked us not to share his/her review."

    - X.X, | Valley Stream NY

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