White Castle Roofing

White Castle Roofing

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White Castle Roofing
15013 Industrial Rd, Omaha NE, 68144 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
3/29/2019
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.9 (259)

Google Reviews

Contractor reviews from customers on Google

  • "Wonderful experience with everyone until actual roofing job was completed by crew. Attic ventilation for bathrooms was not done properly and caught by me, but was corrected and eventually made right by company (hence 4 stars). However, it took many phone calls and another month plus of waiting for this to occur."

    - J.B, Oct 26, 2021

  • "This company is top notch! A few years ago when we had the bad hail storm in Omaha/Elkhorn, we called White Castle Roofing to come out and do an evaluation. Their advisor (sorry, forgot his name) was out in a very timely manner, did a thorough assessment of our roof and concluded that the damage was minimal. Their recommendation was to not file a claim as it wouldn't be worth the hassle and potential insurance premium hike. Of course, we had other roofers comeout and many of them said we needed a total roof replacement. We ultimately had an independent assessor come out who agreed with White Castle Roof's original recommendation. In a sea of fly-by-night roofers, it was nice dealing with an honest company. Fast forward to today, we were coming back from a walk and noticed parts of our roof shingles looked odd. Not sure if this was normal or potential wind damage, we called White Castle Roofing again. I spoke with Jordan who asked me to text him some photos of the potential damage. He knew immediately what the problem was from the photos but wanted to come out to do a complete assessment. He was on our roof a few days later and said some of our shingles and vents were lifting up/detaching from the recent wind storms. He and his repair guy, Chad, did a quick repair and didn't charge us for the work. This was totally unexpected and is the kind of professionalism and altruistic business practice that has made Jordan and his crew my go-to for any future roofing needs. I highly recommend this company. Hopefully we won't need a new roof anytime soon, but it's nice to have a reliable company in our back pocket."

    - T.N, Oct 8, 2021

  • "White Castle has been wonderful to work with! Everyone was quick to respond and they were out to repair our roof within days and even came on a weekend. Would highly recommended using them."

    - J.O, Sep 18, 2021

See All Google
4.9 (259)

Google Reviews

Contractor reviews from customers on Google

  • "Wonderful experience with everyone until actual roofing job was completed by crew. Attic ventilation for bathrooms was not done properly and caught by me, but was corrected and eventually made right by company (hence 4 stars). However, it took many phone calls and another month plus of waiting for this to occur."

    - J.B.

  • "This company is top notch! A few years ago when we had the bad hail storm in Omaha/Elkhorn, we called White Castle Roofing to come out and do an evaluation. Their advisor (sorry, forgot his name) was out in a very timely manner, did a thorough assessment of our roof and concluded that the damage was minimal. Their recommendation was to not file a claim as it wouldn't be worth the hassle and potential insurance premium hike. Of course, we had other roofers comeout and many of them said we needed a total roof replacement. We ultimately had an independent assessor come out who agreed with White Castle Roof's original recommendation. In a sea of fly-by-night roofers, it was nice dealing with an honest company. Fast forward to today, we were coming back from a walk and noticed parts of our roof shingles looked odd. Not sure if this was normal or potential wind damage, we called White Castle Roofing again. I spoke with Jordan who asked me to text him some photos of the potential damage. He knew immediately what the problem was from the photos but wanted to come out to do a complete assessment. He was on our roof a few days later and said some of our shingles and vents were lifting up/detaching from the recent wind storms. He and his repair guy, Chad, did a quick repair and didn't charge us for the work. This was totally unexpected and is the kind of professionalism and altruistic business practice that has made Jordan and his crew my go-to for any future roofing needs. I highly recommend this company. Hopefully we won't need a new roof anytime soon, but it's nice to have a reliable company in our back pocket."

    - T.N.

  • "White Castle has been wonderful to work with! Everyone was quick to respond and they were out to repair our roof within days and even came on a weekend. Would highly recommended using them."

    - J.O.

  • "Mike McGuire and the staff at White Castle Roofing were fantastic! They were friendly, helpful and responsive. They went out of their way to make sure my needs were addressed. They went above and beyond to provide the best customer service experience I have had in a long time from any contractor. I would recommend them to anyone looking for roof work. Give them a call!!!"

    - R.A.

  • "I had a very good experience using White Castle Roofing. They were quick to get out after I called for an estimate. I worked with Chadd, he was very good at communication throughout the process. Chadd told me it would be a couple weeks before they could get to my job, and they got it done as promised. My roof looks great where the repair was made, the cost of the repair was reasonable. White Castle will be the first roofing company I call next time I have storm damage."

    - B.A.

  • "Jordan was a pleasure to work with and the men who installed my new gutters did a fantastic job! The gutters look wonderful after the storm damaged my old gutters! Would recommend White Castle to anyone who wants a great job done on their home!"

    - S.K.

  • "They were a knowledgeable and professional, staff was very efficient as well. Very happy with the work that was done on our roof, we have also gotten compliments about our roof from random people driving by."

    - B.M.

  • "Mike McGuire with White Castle Roofing did a roof repair for our house which had mold damage. After giving us a professional assessment of the work required, He also installed whirlybirds for the roof to give us better ventilation and replaced shingles that were missing. The work was done the same day as promised. He was friendly, responsive and patiently answered all our questions. We had such confidence in him that we asked him to inspect our church’s roof. He immediately agreed to do this at no charge and gave us a thorough and thoughtful assessment of the roof’s condition and work that needed to be done. I highly recommend White Castle for all your roofing needs."

    - K.Y.

  • "We submitted a request early morning July 10 from the terrible wind storm. Someone was at our house that day to inspect and help guide us through the insurance claim process and next steps. They also sent someone out the same day to tarp our roof to prevent further damage. Great quality service from a locally owned family business!"

    - A.T.

  • "We contacted White Castle Roofing concerning a roof water leak and proper attic ventilation. Chad Cossins came out to our house and did a complete roof inspection. He made some repair and fix recommendations to us. We took his advice and the work was completed in a timely manner. Chad went above and beyond from start to finish with his communication and customer service. This is a 5 star company that we are very satisfied with. When the day comes to get a new roof I know who to call! Thanks, White Castle Roofing!"

    - C.J.

  • "We had our roof replaced and new gutters and down spouts installed. They also installed guards to allow only water in the gutters. We were very pleased with the quality of workmanship and their timely completion. We would recomend White Castle to friends and family. Dave Barber"

    - D.B.

  • "Highly recommend White Castle Roofing for any of your roofing needs! Mike and the team who installed our new soffit vent did a great job from initial consultation, explanation of issues and scope of work all the way through scheduling and job completion! Thanks Mike and team for doing excellent 5-star work!"

    - A.P.

  • "We contacted White Castle Roofing to install 2 roof vents and flexible ducts. Mike McGuire reached out to us and very promptly got the vents and ducts installed. We are very pleased with the work and would highly recommend White Castle Roofing."

    - A.D.

  • "They were on time and friendly! Got everything done that I wanted done and then communicated with me the whole time.! If you need anything make sure you talk to Mike! He was patient and did not make me feel like I was wasting his time unlike some other companys I won't mention. Thanks mike!! 😊"

    - A.J.

  • "I had White Castle out for another blow off repair job for a few shingles (April 2021). Michael did another great job. I will definitely be using White Castle when needing an entire new roof someday soon hopefully. I have used White Castle Roofing for two repair jobs where I needed a few shingles fixed. Both times they were very responsive and did a great job. I highly recommend this roofing company. Our repair specialist Michael McGuire did a great job."

    - W.7.

  • "Michael McGuire was at our home inspecting some ceiling/drip issues. Was very knowledgeable, honest , nice and easy to work with. Would highly recommend white castle roofing."

    - N.H.

  • "Had a roofing / siding company come out for a siding quote. They wanted to inspect the roof. Told me the the roof had "wind" damage. After some investigation of my own, I got the other roof/siding company to admit they caused the "wind" damage. I had White Castle come out to do an inspection as well. They stated the roof does not have wind damage and fixed the shingles that were "damaged" by the other company. Michael was great, saved me time and money. When the roof does need replaced I will be calling White Castle."

    - S.C.

  • "We had a small roof leak due to rain and wind. Mike White promptly responded to our request and checked out our roof. He was very professional and helpful. We are very happy with the service provided and will definitely use their services in the future."

    - P.R.

  • "Had a great experience with Mike McGuire he is knowledgeable professional and very tech savvy. He helped me diagnose my issue with my gutter and came up with an effective solution. I really appreciate his professionalism and knowledge."

    - S.A.

  • "White Castle replaced my roof after hail damage and did a great job with communication, installation, and cleanup. A year later I had a small issue with my gutters (not their fault) and Mike came out and fixed it at no cost. Really great customer service from White Castle. If I ever need a roof replaced again I’ll be using them a second time."

    - T.B.

  • "Met with Mike McGuire today. Mike was very helpful in determining what was wrong with my roof and determining the best course of action. I will be calling on White Castle Roofing again and would recommend working with Mike to anyone who has a roofing need!"

    - R.P.

  • "5 STARS to Mike McGuire!! 1. He returned my initial call to the office w/in 24 hours!! 2. He gave me all the information needed to help me understand the problem I was experiencing (which was frost in my attic due to the sub-zero temps and improper ventilation and insulation - I found out later) - VERY knowledgeable and able to explain in a way I understood!! 3. He also said he would get out as soon as he could to take a look and confirm what I needed to do and then called to come out even EARLIER than he originally estimated!! 4. While he was here, he did a thorough inspection of my attic and roof and provided me with a quote for the ventilation fix and was even able to recommend someone for my further insulation needs (as they don't do this work)!! We had a GREAT rapport and it was refreshing to feel SO "comfortable" with the first place I called - that I'm not calling anyone else!! Thanks, Mike!"

    - J.S.

  • "Sometimes it's hard to know what you're going to get with a roofing company, or with any company who is going to be doing work on your house at all. I'm pleased to say that I felt like White Castle treated my house as their own. Perhaps even more importantly, I was impressed with the level of communication and follow-up. James, CJ, and Emily are professionals who care. They do what they say they're going to do. What more could you want? EDIT: 1 year later (a different property) and the service is still fantastic. Mike McGuire and Jake Hansen coordinated to resolve a (very) small drainage issue that could have ended up costing me thousands. The repair was too insignificant for other roofing companies to bother, but White Castle plays the long game and knows I'll call them for ANYTHING roofing related in the future. I won't even get other bids because I know they'll treat me fairly and do the job right."

    - J.M.

  • "White Castle Roofing, whom I have used before on another house, responded quickly (within 4 business hours) to my request for a roof inspection, as I appeared to have a small roof leak. Micheal McGuire showed up on-time, inspected my house inside and out, and determined that no damage had occurred to my roof, but instead snow had built up inside 2 roof vents that melted when temperatures warmed up. In short, no major issues, as the snow was gone and the "leak" had stopped/dried up. This roof inspection was done free of charge, and Micheal even made a suggestion on how to get rid of the minor stain on my ceiling. Bottom line, great job all the way around! I will continue to call White Castle in the future for roofing issues/repairs/replacement."

    - T.H.

  • "We used White Castle to replace a hail damaged roof and gutters. Mike was very professional and responded quickly to all communications. The work was high quality and they were careful to clean up all debris after the installation. Very much appreciated. I would highly recommend them for any roofing work."

    - J.K.

  • "I called White Castle Roofing to come out and inspect for a potential roof leak because of some minor ceiling stains that we noticed. Mike McGuire came out and inspected inside the house and up on the roof and quickly diagnosed the problem. He gave us some common sense options to deal with the situation and didn't try to oversell us on expensive repairs that weren't necessary. I was impressed with Mike's technical expertise as well as his honesty and credibility. I would definitely recommend White Castle Roofing, and in particular, Mike McGuire to anyone needing roof services."

    - D.M.

  • "Mike did a great job replacing my roof caps. It took him five minutes and I didn't have to work about quality. Highly recommend Mike and his team."

    - J.S.

  • "Michael McGuire came out to our house on time as planned for a roof inspection and to repair a section. After inspection he informed us what he wanted to do for the repairs. Michael was very knowledgeable and easy to work with. Our roof is in good shape now and we couldn't be happier with the job he did. We have tried to go through other companies to get a quote and nobody would come out or they wouldn't call you after the roof inspection because the job was too small for them. White Castle is an excellent company that does both the big and smaller jobs and knows customer service. We definitely recommend them to anyone for their roofing needs and especially Michael. We will be returning customers for any of our needs in the future."

    - A.F.

  • "Michael McGuire with White Castle Roofing did an excellent job! Our roof needed a repair and we were having a hard time finding a roofing company willing to handle a smaller repair. Micheal arrived on time and inspected our roof. He quickly determined the repairs needed. Our roof is fixed now and we are very happy with the results. Highly recommend Micheal and White Castle! Wonderful customer service! We will definitely be calling them in the future for any roofing needs."

    - S.F.

  • "White Castle has been so great to work with! Not only do they do an incredible job, but they are timely and responsive! We had a particularly great experience with Mike McGuire! He responded to our call quickly and went to inspect a roof promptly, getting us an official inspection report within an hour! This company is incredible! We will continue to use them for all of our roofing needs."

    - S.N.

  • "Mike from White Castle roofing is class act! I was amazed with their customer service and honesty. Mike took the time to address my needs and did not try to up sell me on what I didn't need. He even returned with additional materials instead of pushing what he had with him. Mike took they extra steps to ensure that the job was superb. I can not recommend Mike and White Castle Roofing enough. Very personable, honest and professional. Mike is trustworthy and should be the first Roofing Company you call!"

    - D.B.

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