Waters Custom Exteriors

Waters Custom Exteriors

No GAF Verified Reviews

Waters Custom Exteriors
1208 W White River Blvd Ste 128, Muncie IN, 47303 USA

Overview

About Us

Protect your residential and commercial properties with the expert roofing, gutter, and siding services of Waters Custom Exteriors. Our family-owned business has been passed down over several generations, so we take great pride in what we do and apply that same level of dedication to all of our work. That's why we lead our industry with our 100% satisfaction guarantee. We're confident you'll love the quality of our roof replacements, gutter installations, and siding installations. We never compromise on quality, and it shows in everything from our first-rate craftsmanship and premium materials to our exceptional results. Your home exterior is too important to trust to anyone but the experts, and we have the knowledge and experience needed to ensure a job well done. Waters Custom Exteriors is a BBB Accredited, Malarkey Certified Residental Contractor, GAF Certified Contractor, Certified by Angie's List, a member of Guild Quaily, affiliated with Muncie-Delaware County Chamber of Commerce, the NRCA, and the UASRC. You won't find a more reliable company to provide residential and commercial roofing, siding, and gutter.

At-A-Glance
Member Since:
4/5/2019
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.9 (9)

Google Reviews

Contractor reviews from customers on Google

  • "We would highly recommend Waters Custom Exteriors for roofing, siding, and guttering as they are top notch Professionals!!! From the initial phone call to get an estimate on a new roof, Travis was very helpful. After arriving at our house to look at the roof and give us a replacement estimate Travis said we should contact our insurance company and have an adjuster come to the property to see the shingles, siding, and guttering that had been damaged from a previous hail storm. We scheduled with the adjuster and Travis came out on the arranged day and went on the roof with the adjuster and pointed out the damage that he had seen. Waters Custom Exteriors is definitely the company everyone needs when working with an insurance company. They knew exactly what was needed to move the claim forward and from that point forward until completion of the job Waters Custom Exteriors handled everything with the insurance company. The crew that Waters had performing the work on the roof was eager to get started and arrived early on the scheduled day with a dump trailer to haul away the debris from the tear-off and they quickly got underway. All of the materials needed to complete the roof were being delivered mid-morning as the final removal of the old shingles was wrapping up. There were a few underlayment boards that were bad that got replaced before they started putting down the new roof. By later in the evening, the shingles had been all put down and the new roof looked amazing. The new shingles were the architectural type and a welcomed upgrade to the standard three tab shingle that was previously on the house. When finished, the crew walked the property and picked up any debris from the project and rolled a magnet through the yard numerous times to insure all nails on the ground were picked up and when the job was completed, it was almost as if they had never been there. After the roof job, the siding went just as smoothly with a different crew sent out by Waters Custom Exteriors. Just as before, they showed up early on the scheduled day and got straight to work. The tear-off went quickly and any repairs to the underlying structure were completed before beginning the residing. All necessary materials needed to finish the job were delivered the night before and neatly stacked out of the way in the drive. The siding job obviously took longer than the roof, and each day the crew was on-site they were busy and polite, although there was little interaction with them as they were dedicated to staying on task. They were very meticulous and took pride in the work they were performing and it shows in the finished product. Each day the old siding and debris removed from the house was loaded onto a truck and hauled away leaving nothing unsightly in the yard. Once all of the siding was complete and the site cleaned up, there was a period of time before the fascia and guttering could be installed. This was at no fault of Waters. The color we had chosen was out of stock and would not be available for a couple of weeks. Waters gave us the option to pick another color or wait it out. We waited. When the material arrived at the house, it was again neatly stacked out of the way in the drive and Waters Custom Exteriors came out and installed it promptly. The house looks amazing and we couldn’t be happier. Waters saved us a huge amount of money by being there for us and working with the insurance to cover the damage from the hail storm. We would not hesitate to use Waters Custom Exteriors for any future projects at our house and would highly recommend that you use them as well."

    - G.P, Mar 18, 2021

  • "This guys are rare, they show up, they take pride in their work, excellent craftsmanship, went above and beyond. And genuinely nice people! Will use them in the future."

    - R.B, Jun 10, 2020

  • "When I first talked to Waters about replacing my roof, I was impressed with their willingness to be open and honest about the process, about the insurance company and about time frames. I have gained even more confidence in Waters during and after the job was done!! I'm very happy with my roof!! Thanks Waters!!"

    - A.D, May 7, 2020

See All Google
4.9 (9)

Google Reviews

Contractor reviews from customers on Google

  • "We would highly recommend Waters Custom Exteriors for roofing, siding, and guttering as they are top notch Professionals!!! From the initial phone call to get an estimate on a new roof, Travis was very helpful. After arriving at our house to look at the roof and give us a replacement estimate Travis said we should contact our insurance company and have an adjuster come to the property to see the shingles, siding, and guttering that had been damaged from a previous hail storm. We scheduled with the adjuster and Travis came out on the arranged day and went on the roof with the adjuster and pointed out the damage that he had seen. Waters Custom Exteriors is definitely the company everyone needs when working with an insurance company. They knew exactly what was needed to move the claim forward and from that point forward until completion of the job Waters Custom Exteriors handled everything with the insurance company. The crew that Waters had performing the work on the roof was eager to get started and arrived early on the scheduled day with a dump trailer to haul away the debris from the tear-off and they quickly got underway. All of the materials needed to complete the roof were being delivered mid-morning as the final removal of the old shingles was wrapping up. There were a few underlayment boards that were bad that got replaced before they started putting down the new roof. By later in the evening, the shingles had been all put down and the new roof looked amazing. The new shingles were the architectural type and a welcomed upgrade to the standard three tab shingle that was previously on the house. When finished, the crew walked the property and picked up any debris from the project and rolled a magnet through the yard numerous times to insure all nails on the ground were picked up and when the job was completed, it was almost as if they had never been there. After the roof job, the siding went just as smoothly with a different crew sent out by Waters Custom Exteriors. Just as before, they showed up early on the scheduled day and got straight to work. The tear-off went quickly and any repairs to the underlying structure were completed before beginning the residing. All necessary materials needed to finish the job were delivered the night before and neatly stacked out of the way in the drive. The siding job obviously took longer than the roof, and each day the crew was on-site they were busy and polite, although there was little interaction with them as they were dedicated to staying on task. They were very meticulous and took pride in the work they were performing and it shows in the finished product. Each day the old siding and debris removed from the house was loaded onto a truck and hauled away leaving nothing unsightly in the yard. Once all of the siding was complete and the site cleaned up, there was a period of time before the fascia and guttering could be installed. This was at no fault of Waters. The color we had chosen was out of stock and would not be available for a couple of weeks. Waters gave us the option to pick another color or wait it out. We waited. When the material arrived at the house, it was again neatly stacked out of the way in the drive and Waters Custom Exteriors came out and installed it promptly. The house looks amazing and we couldn’t be happier. Waters saved us a huge amount of money by being there for us and working with the insurance to cover the damage from the hail storm. We would not hesitate to use Waters Custom Exteriors for any future projects at our house and would highly recommend that you use them as well."

    - G.P.

  • "This guys are rare, they show up, they take pride in their work, excellent craftsmanship, went above and beyond. And genuinely nice people! Will use them in the future."

    - R.B.

  • "When I first talked to Waters about replacing my roof, I was impressed with their willingness to be open and honest about the process, about the insurance company and about time frames. I have gained even more confidence in Waters during and after the job was done!! I'm very happy with my roof!! Thanks Waters!!"

    - A.D.

  • "We are very pleased with our roof from Waters custom exteriors. It was very nice to have the communication and photographs of each day's progress through the extensive roofing project on our home. The decking on our entire home had to be replaced and they took great care in protecting our home as this was being done. The Malarkey roofing shingles that they use are a very high quality and are made of recyclable materials. Malarkey offers a great warranty. I would highly recommend Waters custom exteriors for any exterior project that you may have for your home."

    - J.W.

  • "Then guys did a great job on our roof. They put on a whole new roof and fixed some broken rafters. Also they did our two story garage. They guys were polite and everyone of them men working knew what the plan was when they showed up for work each day. They cleaned up all areas everyday and did a fantastic job."

    - S.R.

  • "As a Desert Storm Marine, it is quite impossible to meet or exceed my expectations. Impeccable work, I was impressed by the level of knowledge and the relentless pursuit for perfection. Will call again."

    - W.H.

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