Water Shield LLC

Water Shield LLC

Water Shield LLC
4257 Aiken Dr Ste H, Warrenton VA, 20187 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
5/19/2020
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.4 (12)

Google Reviews

Contractor reviews from customers on Google

  • "Called them for a minor roof issue (a few shingles came loose). They had someone out within two hours and fixed the next morning (before it rained). Great team. Very responsive. Honest upfront pricing. They’ve become my go to for any roofing issues. This was my second time using them and they’re consistent in everything I said."

    - K.S, Apr 16, 2022

  • "This company is by far the worst company we’ve ever used and if I could give it 0 stars I would. We hired them to replace our siding and that was a huge mistake. They put the vinyl siding on top of old Thermopyl and never replaced it or put tyvek. When asked about this Tony said it was fine. This will most likely cause issues later on and we’ll have to pay to get it done with a reputable, competent company. Worst job ever, don’t know how these people are in business."

    - J, Mar 29, 2022

  • "I had a full roof replacement due to age. I chose Water Shield as they were a local, smaller business with a good reputation. The materials were decent, their pricing was fair and on par with others, and the craftsmanship I would consider good. There were several elements of the installation that could have been better or that a shortcut was taken. My issue and the reason for the 2 stars was that the follow up service was / is poor. I've had two leaks, one I was able to get on the roof and resolve, the other outstanding and ongoing and that has caused damage to the home - not major, but somewhat costly and time consuming. I've had no less then a dozen documented exchanges including images of the leak and still no resolution. More so, like others have noted, I've had 6 scheduled (yes, confirmed) dates / times for the repair visit to happen and they were a no call / no show. I'm not a fan of posting less then stellar reviews, however, there comes a point when others need to know... now you do!"

    - N.M, Jan 27, 2022

See All Google
3.4 (12)

Google Reviews

Contractor reviews from customers on Google

  • "Called them for a minor roof issue (a few shingles came loose). They had someone out within two hours and fixed the next morning (before it rained). Great team. Very responsive. Honest upfront pricing. They’ve become my go to for any roofing issues. This was my second time using them and they’re consistent in everything I said."

    - K.S.

  • "This company is by far the worst company we’ve ever used and if I could give it 0 stars I would. We hired them to replace our siding and that was a huge mistake. They put the vinyl siding on top of old Thermopyl and never replaced it or put tyvek. When asked about this Tony said it was fine. This will most likely cause issues later on and we’ll have to pay to get it done with a reputable, competent company. Worst job ever, don’t know how these people are in business."

    - J

  • "I had a full roof replacement due to age. I chose Water Shield as they were a local, smaller business with a good reputation. The materials were decent, their pricing was fair and on par with others, and the craftsmanship I would consider good. There were several elements of the installation that could have been better or that a shortcut was taken. My issue and the reason for the 2 stars was that the follow up service was / is poor. I've had two leaks, one I was able to get on the roof and resolve, the other outstanding and ongoing and that has caused damage to the home - not major, but somewhat costly and time consuming. I've had no less then a dozen documented exchanges including images of the leak and still no resolution. More so, like others have noted, I've had 6 scheduled (yes, confirmed) dates / times for the repair visit to happen and they were a no call / no show. I'm not a fan of posting less then stellar reviews, however, there comes a point when others need to know... now you do!"

    - N.M.

  • "I had a full roof replacement due to age. I choose Water Shield as they were a local, smaller business with a good reputation. The materials were decent, their pricing was fair and on par with others, and the craftsmanship I would consider good. There were several elements of the installation that could have been better or that a shortcut was taken. My issue and the reason for the 2 stars was that the follow up service was / is poor. I've had two leaks, one I was able to get on the roof and resolve, the other outstanding and ongoing and that has caused damage to the home - not major, but somewhat costly and time consuming. I've had no less then a dozen documented exchanges including images of the leak and still no resolution. More so, like others have noted, I've had 6 scheduled (yes, confirmed) dates / times for the repair visit to happen and they were a no call / no show. I'm not a fan of posting less then stellar reviews, however, there comes a point when others need to know... now you do!"

    - N.M.

  • "This is an addendum to my original post, not because I enjoy denigrating anyone, or any business, but because I remain galled that almost three years to the date of our initial contact with this company, the owner of the business license, Christina Martinez, contacted me and offered to refund us the money Tony, and she, had taken from us when we contacted them them to repair/replace our roof. Some garbled email about atonement, etc., - nothing that made sense. Besides being well past the awful experience, our roof having had to be repaired by a competent roofer, I could not understand why it took her three years to realize that they were wrong all along. There are apologies and there is politics. I didn't believe, for one minute, any sincerely by her and advised her not only was her offer rejected but that they must stop contacting us. I wouldn't recommend them to anyone three years ago, as I earlier posted and with her recent contact I feel it's imperative to reiterate their poor ethics."

    - K.A.

  • "Good and reliable service! Our roof looks great. Highly recommend to others; they went the extra mile to get our roof fixed!"

    - Z.R.

  • "If I could give them zero star I would because it's the worst company I have ever worked with. Tony is cheater, worked on my roof and two weeks later a storm came through and the shingles fall off. I called to complain I got the worst altitude from his office manager(wife) and they wanted to charge me again from their work. I wouldn't recommend them to anybody."

    - S

  • "Water Shield was great. They communicated with me and performed flawlessly. They moved patio furniture and replaced when done. They priced the job correctly and worked with me to install shutters as well. I highly recommend them."

    - K.B.

  • "This review is long over due, Water Shield has been by far the best home improvement company I have ever used. My mother and I have been using Water Shield for about 3 years now. The first time was when my mother needed her roof replaced and gutters, a few months later I had my roof replaced by them as well. Recently I used them for a siding repair, no appoints were available but Crystal found away to squeeze me in, and like always Tony showed when they said he would, and was able to complete my repair right away. This companies is reliable and trust worthy, I recommend them all time to friends and family."

    - C.H.

  • "I called Water Shield, LLC because I noticed a water stain on my ceiling. I called the office and spoke to Crystal who scheduled Tony to come out and asset the issue. He was prompt for the set appointment time and was able to find a hole in my 2 year old roof. He give me a fair repair quote and was able to remove two satellite dishes also. He said he would return on the weekend to do the repairs, but to my surprise he came the very next day! I also asked him if he could replace a rain cap on the roof flue pipe and he told me no problem! He is such a lifesaver!! I really liked his work ethics and his desire to help a customer. I will recommend Tony and his company to all my family and friends. Thanks again!!"

    - 2.M.

  • "Showed up on time. Tony did everything he said he was going to do to fix my homes exterior, it looks great! Very attentive, and respectful. I will definitely be recommending Water Shield to friends and family!"

    - D.B.

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5.0 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "EXPERTS."

    - C.P, | Burke VA
    May 22, 2021

  • "Customer asked us not to share his/her review."

    - X.X, | Springfield VA
    Jul 26, 2020

  • "Customer asked us not to share his/her review."

    - X.X, | Vienna VA
    Jun 1, 2020

5.0 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "EXPERTS."

    - C.P, | Burke VA

  • "Customer asked us not to share his/her review."

    - X.X, | Springfield VA

  • "Customer asked us not to share his/her review."

    - X.X, | Vienna VA

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