Waddle Exteriors
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Waddle Exteriors

Waddle Exteriors
130 W Broad St, Story City IA, 50248 USA
CALL US

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
11/4/2016
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.8 (208)

Google Reviews

Contractor reviews from customers on Google

  • "Everyone from my first contact to people doing the work were so excellent. The roofers and gutter installers explained and answered all my questions. The garage roof needed a new underlayment and they did an excellent job replacing all the old materials. The gutter installation guys were helpful and answered all my questions as well. Very professional and helpful. EXCELLENT experience all around. I highly recommend Waddle for roofing and gutter needs."

    - T.R, Apr 29, 2022

  • "Waddle Exteriors is an exceptional company to work with from the first communication to the final inspection! Tony and his crew clearly take pride in the quality of their work and in their professionalism!! We highly recommend them!!!"

    - M.P, Apr 21, 2022

  • "Much improvement, good customer relations. I was put on a wait list for some work since it was winter time, they came out without a call, which did fighten me a little so I emailed them and they responded to my email quickly saying they were very sorry and that they would reach out to the workers, they then met with employees reminding them to always call and since customers are their top priority they made it right and the incident wasn't swept under the rug and I wasn't bullied into leaving a better review. They do great work and hopefully in the near future I can get more work done and leave a review with pictures and a stronger star rating."

    - F.T, Mar 1, 2022

See All Google
4.8 (208)

Google Reviews

Contractor reviews from customers on Google

  • "Everyone from my first contact to people doing the work were so excellent. The roofers and gutter installers explained and answered all my questions. The garage roof needed a new underlayment and they did an excellent job replacing all the old materials. The gutter installation guys were helpful and answered all my questions as well. Very professional and helpful. EXCELLENT experience all around. I highly recommend Waddle for roofing and gutter needs."

    - T.R.

  • "Waddle Exteriors is an exceptional company to work with from the first communication to the final inspection! Tony and his crew clearly take pride in the quality of their work and in their professionalism!! We highly recommend them!!!"

    - M.P.

  • "Much improvement, good customer relations. I was put on a wait list for some work since it was winter time, they came out without a call, which did fighten me a little so I emailed them and they responded to my email quickly saying they were very sorry and that they would reach out to the workers, they then met with employees reminding them to always call and since customers are their top priority they made it right and the incident wasn't swept under the rug and I wasn't bullied into leaving a better review. They do great work and hopefully in the near future I can get more work done and leave a review with pictures and a stronger star rating."

    - F.T.

  • "Contacted them about 2 or 3 months ago and was put on a wait list for some work since it was winter time, they came out randomly without a call all I heard was banging on the house I thought my house was getting broken into... Very scary. They responded to my email saying they were very sorry and that they would reach out to the workers when it is not the workers fault they were just doing as they were told. Now I cannot get a call back from them at all or an email I've called probably three or four times, when someone did reach out to me they asked if I want to pay my invoice immediately and I didn't have my card with me at that time and I haven't been able to get in contact with them since I just want to pay my invoice and be done with this. The work seems to be good but the customer service is very lacking... And it's contract work so you don't know who you will get or their qualifications. Update After posting this got the invoice"

    - F.T.

  • "Waddle Exteriors came highly recommended by a city member in Boone Iowa. I had a wonderful conversation with Audrey who provided me with experienced and professional advice that would best fit my project. I would not hesitate to recommend this company. You can trust they will stand by their work and treat you like family!"

    - T.M.

  • "If you are serious about having your roof done right, this is the place. Interested in a Tesla Solar Roof in the Midwest? This is the best and only place!"

    - J.O.

  • "Their customer service is great. I am very satisfied with the quality of work and prompt service. A friend recommended to me Waddle Exteriors and I am very glad I went along. I highly recommend them!"

    - L.S.

  • "I had Waddle do siding, my deck, and a guttee replacement. The siding guys did a great job and worked quickly. Pedro headed up the deck work and went communicated well with me with my questions. Pedro also went the extra step to do a little extra work on the stairs to help my daughter not be afraid of going down the stairs. A+ for Pedro. The gutter guys replaced the my gutter quickly and did a great job as well."

    - N.H.

  • "Technician found the issue was less extensive than thought. Only fixed what was damaged even though original plan called for more extensive repairs. Repair was completed quickly and the service person was courteous."

    - T.T.

  • "I highly recommend Waddle Exteriors if you have roofing needs. We received extensive hail damage and required our roof to be replaced. Jamie and Audrey were both great to work with and very responsive to my many questions. Pedro ran the roofing crew and was awesome! He was very personable and he & the crew did an excellent job on our roof. Clean up was impeccable. The areas actually looked better after the roof work was done than before. Kudos to Pedro and his crew!"

    - T.B.

  • "Waddle Exteriors is ON IT! Great communication, fast and easy to work with. Had a big storm come through with Hail damage in the afternoon within hours they came out to take a look and give me an idea of what needed to done, they also will work with my insurance company to be sure that everything that is needed will be covered. Certainly go above and beyond! Even using a drone to inspect my extremely pitched roof! They also rented a food truck to bring to town and provide dinner for families in town! Have to give it to a company that communicates well and actually cares about the community they serve. THANK YOU WADDLE!!!"

    - T.S.

  • "I live in a condo and they did the entire street.. they were very efficient and stayed until everything was cleaned up. My son and I had just put up a pride flag in our rocks before they started. I came home from work yesterday and they made sure to put our flag up and showing before they left. Much appreciated. Great work."

    - M.C.

  • "They did a wonderful job, and Im very pleased with how nice our roof, gutters and siding look. They have very nice and helpful employees.Had some areas that had shifted due to wind and they came out right away and fixed it all! Waddle Exteriors stands by their work and have the best employees. So very pleased!!!"

    - J.N.

  • "Great team to work with. Got done quickly, communicated along the way, and warrantied their roof work. Was very pleased with the whole experience. So happy to have my project done from initial call to complete within weeks."

    - S.H.

  • "I called Waddle on 8/21 to get an estimate on my house for storm damage. They emailed me a document to complete and stated it would be roughly 2 weeks before anyone could come over . On 8/26 A guy called from Waddle and could stop by in 20 mins to look at our damage. He showed up took pictures and I explained I needed to know how rough estimate it will be so if I pay it out of pockets or file a claim. He said I would have estimate by end of week. On 9/1 Caleb called with no numbers however asking for me to sign a contract. I told him I had no problems in doing that however I need an estimate so I can file insurance or not. He acted confused and would follow up internally. On 9/2 I had a lady contact me telling me I needed to sign a contract. I explained that from the very beginning I need to know rough estimate so if I file or pay out of pocket. Needless to say this first call; she literally straight up told me I had no clue how insurance worked or the process. Needless to say I was pretty upset for such accusations as she couldn't be further from the truth of what I did for a living. Nor was I going to sign essentially a blank check to start work if I didn't have their estimate. 45 to 50 minutes later this same lady contacted me to apologize. I told her I am not asking for what I believe is anything outrageous nor anything that I haven't said since Day 1. She agreed Caleb and another gentleman would come over to do an estimate so we can move forward. 9/14 I called and left a message on status as Caleb nor anyone else has contacted or stopped at my house. I received no response. Today on 9/21 I called to be told Waddle isn't giving 'free' estimates. That's great and dandy however I have been in limbo waiting on you since 8/21. When were you if ever going to notify anyone?!? The run around is absurd with you!"

    - T.M.

  • "They give the best service with the best price. They make every customer feel like family. If you don't think something is right, they correct it to your satisfaction. I will always use them for any roofing or siding needs."

    - T.F.

  • "A+ customer service and very quick turn around time. Audrey explained everything, answered my questions and had an employee checking out the house and roof damage in under an hour! Impressive"

    - A.R.

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4.4 (7)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Lincoln NE
    Nov 19, 2016

  • "PROFESSIONAL, THROUGH, TIMELY"

    - J.R, | Lincoln NE
    Aug 22, 2016

  • - B.T, | Denver IA
    Aug 3, 2016

4.4 (7)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Lincoln NE

  • "PROFESSIONAL, THROUGH, TIMELY"

    - J.R, | Lincoln NE

  • - B.T, | Denver IA

  • - K.W, | Des Moines IA

  • - R.E, | Ames IA

  • - M.W, | Boone IA

  • - D.M, | Story City IA

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Awards

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