"This is the second time I have used this company for a roof installation. Their work is always exceptional and their crews do a great job cleaning up after the job is complete. Hats off to the installation crew who were able to get the job done in only one day despite the 94 degree heat. I know how tough this is to do in this kind of weather, while only taking one break for lunch. The roof looks great I couldn't ask for more."
"Vanderpool did an outstanding job with the roof replacement at my residence. They were very professional throughout the entire process including; communication, the timeline to complete the job, cleanup, and follow up phone calls to make sure that My Family and I were satisfied. I will definitely do business with them again!"
"The staff are friendly and knowledgeable. They got our roof replaced in one day, and it looks great"
- "This is the second time I have used this company for a roof installation. Their work is always exceptional and their crews do a great job cleaning up after the job is complete. Hats off to the installation crew who were able to get the job done in only one day despite the 94 degree heat. I know how tough this is to do in this kind of weather, while only taking one break for lunch. The roof looks great I couldn't ask for more."
- "Vanderpool did an outstanding job with the roof replacement at my residence. They were very professional throughout the entire process including; communication, the timeline to complete the job, cleanup, and follow up phone calls to make sure that My Family and I were satisfied. I will definitely do business with them again!"
- "The staff are friendly and knowledgeable. They got our roof replaced in one day, and it looks great"
- "Vanderpool staff were very professional, responsive, and they had our new roof installed in a day! We are very pleased with the work they did and a new roof makes a huge difference as we update our home."
- "I was really impressed by there work and clean up. I will recommend this company. They do great work I would have them do it again. 😃 L"
- "Quality installation in a very timely manner. Workers used caution as to not damage landscaping and outdoor furniture/decor. Very pleased with Vanderpool Roofing."
- "After putting our new roof off for so long we were in a panic when we discovered a leak. From the first call all the way through replacement and clean up the experience was a delight! We were so worried that we wouldn't be able to get the install done before bad weather this winter- but they exceeded all of our expectations! It's great knowing some businesses will go the extra mile to take care of their customers!"
- "really good company I highly recommend them nice people .The best roofing business in the Tri-cities"
- "Called for an estimate, they came out within a day or two. I received an estimate that was the same as another company, but with better shingles. They came out and got my roof completely redone in one day. The old roof was removed and replaced before 5pm! The workers were friendly and respectful, and they did a great job on clean up. I have a beautiful, new roof and I will use them in the future on other projects."
- "I had my insurance company deny coverage for hail damage to my roof. Vanderpool came out, took over 50 photos of damages, and forwarded to me via e-mail, along with a detailed estimate, I was able to forward to my local agent, who intervened with the claims office and got insurance approval. After patiently walking us thru color and style options, Vanderpool came out and did an outstanding job on the roofing installation. I would highly recommend Vanderpool for anyone's roofing needs."
- "I would highly recommend Vanderpool Roofing Company. They were always on time and very dependable. This company was extremely easy to work with and very friendly service. They answered all my questions up front. The total I was estimated was the actual total. No hidden fees or charges. Receptionist at Vanderpool was very professional, friendly, and caring whenever I needed to talk to her or had a question. I absolutely 100% pleased. So again, I would highly recommend this company. My husband, being a retired roofer, was also very pleased with the quality and work that they did. That is saying a lot because he is a very picky man."
- "Great company to work with! Exceeded our expectations. We will be recommending them to anyone looking for a roof. Our house looks fantastic thank you guys!"
- "The crew at Vanderpool roofing did an amazing job on my garage roof. They removed the old shingles, replaced a lot of water damaged plywood, added missing flashing, put down a much better underlayment, and new shingles. The new roof looks great! Would recommend Vanderpool roofing and will use them again in the future."
- "Had difficulty getting someone to come back after installation and fix a drainage problem. Even though it took a long time, someone came and made repairs. I understand that they had lost some staff. I do appreciate that they did respond to my complaint and I would use them again as they have done good work for me in the past.."
- "Absolutely wonderful experience. I was in a bit of a pickle and on a tight time frame and they came to my rescue. I cannot thank them enough. Not that I’m looking to put on a new roof in the near future but when I do, I know exactly who I’ll be contacting. Thank you so much!!"
- "They were amazing with the estimate. Josh and Amanda thank you. See you soon"
- "Nice folks although they did have a record of when they put on my roof."
- "Miss the mark on trust to fix an issue. Attempted to fix roof leak and after 6 months the leak came back from roof to chimney in house. Asked politely to look at leak and they said a technician would call me back. Called 4 times in a span from December until today March 30th. Now with being frustrated beyond belief they are refusing to service or refund big $ I paid them for not fixing the problem. I advise to stay away from this company. Do not trust what they will say what they will do."
- "I called several roofing companies to find someone who would come repair a horrible leak. This company stood far above the rest from the first phone call to still checking on my food after it was professionally repaired. Secretary, Amanda continued to contact me to schedule appointment, let me know time frames and also checked on the labor performed. She was a pleasure to work with and gave me peace during a stressful time. Jayson came out to investigate my roof situation. He took pictures and took his time to explain my problem and exactly how he would repair it including the top quality products he would use. He gave me a quote that was much better than any of the other companies and took the time to explain the materials he would be using. My roof is repaired and Jayson has taken time to check and recheck on it. I seriously can not say enough about how professional, friendly and thorough Vanderpool Roofing is."
- "The team at Vanderpool did an excellent job on my roof. The professionalism displayed by the team is top notch and the work they did was completed on time and on budget as estimated. Josh's estimate was very competitive and they were able to install my very large roof within 3 weeks of agreeing to do so. Linda is a pleasure to work with in the office as well. She referred me to the local Atlas shingle rep when I had some questions about their product and my questions were answered on the spot without hesitation. The rep's knowledge of his product was obvious and helped drive me to decide to go with Atlas shingles and Vanderpool as the installer. They also spent considerable time cleaning up their mess and picking up nails. I would not hesitate to use Vanderpool in the future and highly recommend them for your roofing needs."
- "My old roof was replaced this week, including removal of skylights. The staff arrived promptly and were very well organized, replacing the large roof in just one day. They also cleaned up every bit of mess, including using a large magnet with which they gathered any loose nails. They did a roof for another family member last year with the same great results. We are pleased with their quality of work and warranty."
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