Universal Roofing & Exteriors

Apr 22, 2022

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"Universal replaced my roof and gutters in 2021. My roof was very old and ended up having to replace decking. I was really worried about this because that is so expensive but they handled everything with my insurance company and I never had to stress about a thing. The cleanup was very good and I've had no issues with the work. It's amazing what a new roof and gutters will do to the appearance of your home. My house looks so much better!"

Apr 21, 2022

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"This company was amazing to work with. They completed the work in a timely manner. The crew was polite and respectful of our property. They did a wonderful job communicating with us throughout the process. I would use them again and would recommend to anyone searching for an honest roofing company to contact Universal. They are the BEST!"

Apr 21, 2022

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"Universal roofing is a family owned and operated, and have been around for 35 years. They did my parents roof 20 years ago and did my roof in 2020. Turned out really well, and had no issues."

Apr 21, 2022

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"We were impressed with the quality and professionalism of Universal and their employees. The company was quick to respond to our situation, the employees were excellent at their jobs and friendly to boot. The new roof and gutters they installed looks awesome and are performing well. The roof repair also looks great and they suggested and added soffit venting that we didn’t even know we needed; makes sense to keep it ventilated and dry. We would highly recommend Universal to anyone needing quality work."

Apr 11, 2022

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"A trusted friend and neighbor recommended Beshoy Behr and Universal for our roofing and soffit repair needs. His teams did a tremendous job and Beshoy has gone above and beyond to get our job done. We will recommend them to all our friends. It was no hassle, no worries from beginning to end. Thanks, Beshoy!"

Apr 11, 2022

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"Universal Roofing was great to work with on our project, which was a complete new roof due to hail damage. The roof is beautiful, and Behory, who was our main contact, gave the project a personal touch, advocated for us with the insurer, and stayed on top of the project throughout. We also appreciated how responsive Beahory was to any questions. If we had to leave a message (which was infrequent as he usually answers his phone), he would call back immediately. We would highly recommend this company."

Apr 1, 2022

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"I had them come out to do windows on the house just two of them. Initially they were very professional and seem to understand what they were doing. When the windows came in they took the old ones out and went to install the new ones. I asked multiple times why the window looks so much smaller or why there was such a big gap on top and on the sides of the window. They told me that was normal installation and that they would fill in the gaps and he wouldn’t even know the difference. Clearly you can tell and we also don’t have a lot of windows for natural light so every inch mattered. After multiple conversations with the person installing the windows who said had 20+ years of experience and then also reaching out to the person ordered the windows they both said that this was normal installation. After that I sent pictures to a couple of friends in construction and my dad and brother who all stated that the windows were the wrong size and that they need to fix it and put new windows in. So I had them remeasure the old windows and then I asked the guy that ordered the windows what the measurements were that he ordered and they were off after that he finally admitted the mistake and re-ordered the windows and put them on a stat order. Once the new windows came in the guy with 20 years experience set out in the truck for most of the installation. I also had my father come out to make sure that they install the windows correctly. He had to make a few suggestions when they were installing them and then they try to explain what they were doing and my dad told them I’ve been doing this for 50+ years so they stopped arguing. I will give them credit for fixing their mistakes. They also installed a piece of the siding in the wrong spot which they came back out to fix. Also one of the weatherstrip on the window was ripped and they came out twice to fix it. I will give them credit for doing the extra work to fix the problems but a lot of the problems or self inflicted by not owning up to the wrong size windows. The fact that they try to install the wrong size windows for over four hours before I told them to order the right windows makes me question their ability to install windows properly or to address if there is any issues with installation"

Dec 15, 2021

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"Extremely pleased with the quality of both the materials & workmanship. Beshoy especially provides excellent customer service. At each phase he showed himself to be knowledgeable, professional & an excellent project manager - through choosing materials, tear down & re-roofing, soffit repairs, & gutter installation. The experience & results are amazing! A top quality company requires high quality materials & people; Universal is tops!!!"

Dec 14, 2021

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"Excellent experience contracting with Universal Roofing for a new roof, gutters and downspouts. Beshoy understood our needs, provided a competitive price, and kept us informed throughout the process. Well done!"

Oct 11, 2021

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"I worked with Beshoy at Universal and he was our main point of contact from start to finish. My roof, all of my siding, and all of my gutters needed full replacements per my insurance after the March hail storm. Universal came and gave the initial assessment/estimate and then I had them come out when my insurance adjuster came. They were excellent throughout the entire process and the only delays were from the supply side due to Covid for the vinyl siding. But once that arrived they put it on within a day or two of getting it in. I highly recommend Universal, thanks!"

Aug 19, 2021

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"My mother had a new roof installed and it was great. She is 89 and they were very sensitive to her age. Beshoy was the manager on the job and was awesome. He went to bat for us with our insurance company and was able to get coverage for the entire roof and decking! Totally recommend!"

Aug 17, 2021

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"We used Universal to install our new roof and gutters after a hail storm. I highly recommend using Beshoy. He helped explain the process and worked with our insurance company to get approval for additional repairs. Beshoy was very professional and made it very easy on us! Justin K."

Jul 24, 2021

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"Highly recommend! After buying our first house, we worked with Universal on a few small projects to squeeze the last bit of life out of the previous roof. Our previous experience was terrific, so when the time came for a replacement, we stuck with them. From ownership on down, everybody we have interacted with from their organization has made us feel closer than customers. They are timely and considerate, they get to know you, and they make sure that your needs are met :)"

Jul 15, 2021

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"I worked with Beshoy Bahr, Sales Specialist extraordinaire! He was present for insurance claims specialist inspection on a weekend and coordinated with his team to complete the job on a tight timeline—all of this in spite of the weather not cooperating. Thanks Beshoy and Crystal!"

Jul 12, 2021

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"Universal has been terrific to work with and I appreciate their professionalism and quick response time. My roof was damaged by hail in March 2021. Everyone including Derek Higgins, Aidan, Alex and the crew made the process go smoothly. Universal is also going to re-side the entire exterior of my home in the near future. I will not hesitate to use them again and recommend their services."

Jun 27, 2021

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"We had a great experience with Derek and Universal! We needed a new roof and Derek came out and helped with our insurance adjuster, and walked us through the process which was great. They were responsive, timely, professional, and the new roof is beautiful!!"

Mar 18, 2021

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"The two gentlemen were very courteous. They read my client notes to call my cellphone instead of ringing the doorbell when they arrived because I have dogs and they will bark like crazy. They had masks on when they walked up to the door, offered to put on shoe covers, and were very polite. As they were putting insulation in the attic, the best part was how great of a job they cleaned up. I have 2 cats and 2 dogs and the last thing I wanted was for one of them to accidentally eat insulation. I cannot recommend these guys enough."

Mar 18, 2021

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"I am lowering my five start rating from four years ago. Back then, Universal had done two jobs for us. The work was quick and amazing. First was a complete replacement of our roof, the second was repairing siding that was damaged in a storm. Since Universal had done good quick work for us before, we had decided to have them do all the upcoming work. We first quote a quote to work on the back of our house. After that was done, we planned on replacing the windows and then siding. We got the quote for the back of the house and returned the sign copy (Sept 2020). We were told depending on the weather, we were looking at 4 months (Jan 2021). January came, and we never heard from them, so I contacted them. After several attempts, they finally got back with me that my project would be delayed. The worse case would be late March or early April. So we waited. March 17th comes around, and to their credit, Universal contacts us this time to tell us our project is now delayed late April, early May. Now our schedule for this summer is ruined and not sure if we can get the windows replaced as originally planned. --------------------------- OLD REVIEW. Had them replace a roof two years ago. They worked with my insurance, did a great job and their crew was very fast. The roof held up to the heavy winds this last year with no issues."

Mar 17, 2021

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"I am lowering my five start rating from four years ago. Back then, Universal had done two jobs for us. The work was quick and amazing. First was a complete replacement of our roof, the second was repairing siding that was damaged in a storm. We signed a contract September 2020 to do changes to the back of our house. At first it was to be done in February, then it got delayed to March/April. Now we have been told it will be May. This delay will put a stop our plans to replace all the windows upstairs. --------------------------- OLD REVIEW. Had them replace a roof two years ago. They worked with my insurance, did a great job and their crew was very fast. The roof held up to the heavy winds this last year with no issues."

Mar 7, 2021

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"Kind and genuine staff, Rob and Steve were great to work with! I had some issues along the way when working with my insurance company and Rob was extremely helpful. Highly recommend this company!"

Jan 20, 2021

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"Outstanding company; timely; helpful. Cannot speak more highly of their professionalism. Would recommend to anyone!"

Jan 19, 2021

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"Excellent and very skilled installers who know what they are doping and do it right. We had a large and complex roof. The old roof was removed and the new roof completely installed in 2 days. Equally important, highly knowledgeable in dealing with insurance company adjusters and maximizing insurance coverage if it is appropriate and should be a covered expense."

Jan 19, 2021

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"We interacted with the owner of the company and several company employees. To a person they were professional, knowledgeable and very helpful. We are very pleased with the quality of the work and their personal service and we highly recommend Universal Roofing."

Dec 24, 2020

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"A previous contractor left me in a bind when he failed to complete the siding job he started 5 months ago and I was stuck with siding that had fallen off my house. I called Universal to request they come out ASAP for an evaluation. The day before my appointment I get a call saying they won’t come out because they won’t evaluate someone else’s work. It’s been pouring down rain for three days straight, I have siding missing from my house, and they cancelled on me last minute. Luckily I found another company last minute but it seems I dodged a bullet with Universal!"

Oct 27, 2020

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"I received quick replies to inquiries, turn around on my job, and an excellent installation. They are a quality, home grown business, with a solid culture throughout their company. I can highly recommend."

Oct 21, 2020

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"A previous contractor left me in a bind when he failed to complete the siding job he started 5 months ago and I was stuck with siding that had fallen off my house. I called Universal to request they come out ASAP for an evaluation. The day before my appointment I get a call saying they won’t come out because they won’t evaluate someone else’s work. It’s been pouring down rain for three days straight, I have siding missing from my house, and they cancelled on me last minute. Luckily I found another company last minute but it seems I dodged a bullet work Universal!"

Oct 2, 2020

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"Great job replacing roof and gutters, were busy and had to wait a few weeks for work , but work was excellent and much better than previous work on other homes by other contractors."

Sep 15, 2020

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"This is the third project we have done with Universal. They previously replaced a skylight and did some work on our front porch and those jobs went so well it was only natural that we would go with them for our major roof work. Rob worked with our insurance company and was very transparent through the entire process. When it was time for our project to start, we were given a start date ahead of time and a crew began work when they said they would. The work done was beautiful, and we could not be happier. Everyone on site communicated effectively and often with us, were respectful of my house, and cleaned up well when the project was over. I would highly recommend Universal. Now that I have a long term, water tight roof, I know I won’t need them up there again but I will certainly call them first for any future projects!"

May 17, 2020

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"If you have an insurance claim for your home or just looking for an exterior contractor, this is the company to use. I live in Kentucky but own a home in Carmel, Indiana as well. I spent many hours researching who I should use to do a roof replacement, since I only come to my Indiana home in July-Aug. Universal worked directly with my insurance adjuster, they do the replacement in accordance to state code and manufacturing requirements, they guarantee the work, and deliver the best customer service I have ever experienced. Not only did the replace my roof, but the do copper replacement which looks AWESOME and siding! The sales person Rob was great to work with, he explained everything in detail, the process was extremely clear and smooth. They cleaned after the job and ensured I was satisfied with the work."

Jan 7, 2022

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Dec 3, 2021

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"Work was completed and cleanup was wonderful."

Nov 19, 2021

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Nov 19, 2021

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"Customer asked us not to share his/her review."

Nov 3, 2021

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Oct 15, 2021

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"Contractor par excellence"

Oct 15, 2021

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"Sloppy"

Sep 24, 2021

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Aug 13, 2021

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"I will never promote or endorse Universal"

Jul 23, 2021

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"Used 3 times and would use again for sure."

Jul 2, 2021

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Jun 25, 2021

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"Professional worked good with us."

Jan 22, 2021

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"Great company%21"

Jan 8, 2021

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Dec 17, 2020

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Nov 25, 2020

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"professional and knowledgeable"

Nov 20, 2020

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"Professional%2C courteous and responsive."

Oct 12, 2020

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Sep 18, 2020

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"Universal Roofing was great from start to finish."

Sep 18, 2020

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Sep 18, 2020

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Sep 11, 2020

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"ABOVE AND BEYOND"

Sep 11, 2020

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"MET EVERY EXPECTATION"

Sep 11, 2020

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Sep 4, 2020

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Sep 4, 2020

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"Customer asked us not to share his/her review."

Aug 21, 2020

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Aug 7, 2020

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"Customer asked us not to share his/her review."

Jul 24, 2020

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Jul 24, 2020

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"Customer asked us not to share his/her review."

Jul 2, 2020

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"PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"

Jul 2, 2020

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"professional%2C knowledgeable %26 trustworthy"

Jul 1, 2020

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Jun 26, 2020

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"Could not be HAPPIER"

Jun 26, 2020

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"Customer asked us not to share his/her review."

May 13, 2020

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"BEST ROOFING CONTRACTOR"

May 8, 2020

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"Best In Town%2C Repeat Customer"

May 1, 2020

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"COULDNT BE HAPPIER"

Apr 24, 2020

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Apr 24, 2020

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Apr 17, 2020

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Apr 17, 2020

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"Customer asked us not to share his/her review."

Jan 17, 2020

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"Professional and knowledgeable contractor."

Dec 13, 2019

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Nov 8, 2019

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"HELPFUL CONTRACTOR FOR FIRST TIME HOME"

Oct 18, 2019

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"Poor communication"

Sep 27, 2019

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Aug 29, 2019

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"Customer asked us not to share his/her review."

Aug 16, 2019

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Aug 9, 2019

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Jul 31, 2019

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"never using again"

Jun 14, 2019

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"EXCELLENT EXPERIENCE"

May 24, 2019

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May 23, 2019

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Oct 11, 2018

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"Customer asked us not to share his/her review."

Oct 2, 2018

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"Customer asked us not to share his/her review."

Sep 12, 2018

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"EXCELLENT CONTRACTOR"

Sep 6, 2018

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"WONDERFUL EXPERIENCE AND PRODUCT"

Aug 28, 2018

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"GREAT JOB. ROB"

Jul 16, 2018

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"Installers were terrible."

Jul 5, 2018

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"PROFESSIONAL & KNOWLEDGEABLE"

Jun 7, 2018

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"Customer asked us not to share his/her review."

Jun 1, 2018

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May 8, 2018

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"UNIVERSAL ROOFING & EXTERIORS"

May 3, 2018

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"UNIVERSAL OWNER & TEAM GREAT!"

Apr 26, 2018

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"CONTRACTOR LEFT DAMAGE AND CLEANUP"

Apr 12, 2018

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"Universal Roofing LLC"

Apr 10, 2018

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"Rob from Universal Roofing was excellent%21"

Mar 24, 2018

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"Was very professional and respectful"

Mar 23, 2018

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"Customer asked us not to share his/her review."

Mar 21, 2018

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"EXCELLENT SERVICE"

Feb 1, 2018

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Dec 15, 2017

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"KNOWLEDGEABLE AND COURTOUS CONTRACTOR"

Nov 22, 2017

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"Customer asked us not to share his/her review."

Nov 3, 2017

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"Customer asked us not to share his/her review."

Oct 10, 2017

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"Customer asked us not to share his/her review."

Oct 9, 2017

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Sep 8, 2017

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"VERY PROFESSIONAL"

Aug 30, 2017

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"Professional and Knowledgable Contractor"

Aug 15, 2017

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"SCOTT WAS GREAT"

Jul 13, 2017

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Jun 28, 2017

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"GOOD EXPERIENCE"

Jun 14, 2017

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"Very professional and knowledgeable with good crew"

Jun 14, 2017

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Jun 8, 2017

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Jun 1, 2017

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"Customer asked us not to share his/her review."

May 24, 2017

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"Positive Experience with Universal Roofing%2C LLC"

May 24, 2017

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"Customer asked us not to share his/her review."

May 17, 2017

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"Customer asked us not to share his/her review."

May 9, 2017

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"Contractor's were exceptional and very courteous. Knew their job while providing a very professional installation. Very close detail to clean both during and post installation."

May 4, 2017

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Apr 28, 2017

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"Universal Roofing LLC"

Apr 13, 2017

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"VERY PROFESSIONAL ROOFING CONTRACTOR"

Mar 9, 2017

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"VERY COURTEOUS CONTRACTOR."

Feb 23, 2017

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"Professional and Competent Contractors"

Feb 23, 2017

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"Customer asked us not to share his/her review."

Nov 28, 2016

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"Couldn't be more pleased!"

Nov 14, 2016

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"JAY SNYDER UNIVERESAL ROOFING"

Oct 26, 2016

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Oct 25, 2016

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"Customer asked us not to share his/her review."

Oct 15, 2016

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"SUPER PEOPLE"

Oct 11, 2016

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"Fantastic Contractor."

Aug 5, 2016

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"New home construction"

Jul 1, 2016

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"MICHAEL WILLIAMS"

Jun 28, 2016

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Jun 4, 2016

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"PROFESSIONAL LOOKING & OUTSTANDING."

Jun 1, 2016

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"Great family-owned business"

May 25, 2016

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May 17, 2016

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"UNIVERSAL ROOFING LLC"

May 11, 2016

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May 4, 2016

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"Customer asked us not to share his/her review."

May 2, 2016

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"UNIVERSAL ROOFING"

Nov 18, 2015

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Oct 26, 2015

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"PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

Oct 22, 2015

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"PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

Oct 20, 2015

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"They were great - there was a small accident in the kitchen ceiling - but they quickly fixed the damaged ceiling."

Oct 5, 2015

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Sep 24, 2015

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"I AM VERY PLEASE WITH"

Aug 30, 2015

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"Customer asked us not to share his/her review."

Aug 21, 2015

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"VERY KNOWLEDGEABLE AND PROFESSIONAL"

Aug 20, 2015

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"Universal Roofing was very professional and exceeded my expectations."

Aug 19, 2015

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"Looked out for me"

Aug 14, 2015

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Jul 9, 2015

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Jun 29, 2015

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"PROFESSIONAL/CONTRACTOR"

Jun 24, 2015

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Jun 15, 2015

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"PROFESSIONAL AND S KILLED CONTRACTOR"

Jun 10, 2015

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"Customer asked us not to share his/her review."

May 7, 2015

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"BEST ROOF EXPERIENCE"

Apr 22, 2015

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"BEST EXPERIENCE"

Apr 17, 2015

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"EASY TO WORK WITH"

Apr 6, 2015

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"VERY PROFESSIONAL"

Nov 12, 2014

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"Customer asked us not to share his/her review."

Oct 23, 2014

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"PROFESSIONAL CONTRACTOR"

Sep 30, 2014

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"AMAZING!"

Aug 28, 2014

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"EXPERIENCE PERFECT UNTIL THE END"

Apr 14, 2014

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"provide a high quality product with professional service. Randy Yeary is very easy to work with and is extremely knowledgable."

Oct 14, 2013

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"Product excelletn products all at a reasonable cost."

Oct 1, 2013

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Sep 23, 2013

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"Do high-quality work."

Sep 20, 2013

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"Are honest and reliable"

Sep 17, 2013

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"Customer asked us not to share his/her review."

Sep 9, 2013

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"Are very professional, courteous and honest"

Aug 19, 2013

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"Do a professional job"

Aug 13, 2013

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"Great crew, did what they said they would do"

Aug 13, 2013

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"Customer asked us not to share his/her review."

Aug 5, 2013

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"We do quality work"

Jul 25, 2013

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"Customer asked us not to share his/her review."

Jul 20, 2013

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"are honest, knowledgeable, fair and hard-working."

Jul 9, 2013

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"Answered all my questions while they were working"

Jul 1, 2013

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"Customer asked us not to share his/her review."

Jun 26, 2013

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"Great to work with. Would highly recommend."

Jun 25, 2013

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"offer a quality product and competitive price"

Jun 24, 2013

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"Do excellent work, ethical!"

Jun 21, 2013

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"Customer asked us not to share his/her review."

Jun 20, 2013

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"do a very good job"

Jun 5, 2013

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"employ competent workers who are careful to protect plants and shrubbery around the worksite."

May 28, 2013

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"offer quality work at a fair price. Very attentive to customer needs and concerns."

May 13, 2013

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May 9, 2013

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"Customer asked us not to share his/her review."

Apr 29, 2013

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"Have the best product"

Apr 27, 2013

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"are very honest, courteous and perform very good installations"

Apr 22, 2013

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"Have done a great job with our last 3 roof down spouts/gutters replacements due to hail damage."

Apr 11, 2013

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"would benefit from a very professional job"

Apr 5, 2013

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"They act in a professional manner and are truthful."

Apr 4, 2013

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Mar 28, 2013

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"Customer asked us not to share his/her review."

Feb 14, 2013

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"prompt - any responsive to concerns."

Dec 17, 2012

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"Customer asked us not to share his/her review."

Dec 10, 2012

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"are a highly skilled drew and owned by a an unusually ethical man. Rob is high character and obviously expects that from his employees. The work was finished very well and there were no loose ends or we will get to that."

Nov 27, 2012

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"did a professional job for the price quoted."

Nov 19, 2012

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"give good value/service for the price."

Nov 5, 2012

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"no comment."

Nov 5, 2012

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"ARE PROS AT WHAT THEY DO"

Oct 24, 2012

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"were honest,professional and skilled"

Oct 19, 2012

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"perform excellent work and clean up the estimator is a very knowledgable and courteous professional who represents universal roofing very well"

Oct 15, 2012

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Oct 2, 2012

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"professional"

Sep 24, 2012

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"did a good job took care of my one concern."

Sep 20, 2012

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"are god fearing peoiple and sincerly care about the needs of their clients"

Sep 19, 2012

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"Truly care about doing a good job"

Sep 17, 2012

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"were honest"

Sep 10, 2012

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"They overall did a decent job. I had to call. I had to follow up ALOT and follow up often to make sure the job was done as promised by Rob and by the company. Rob is great but he is clearly busy. At times, I could tell he was frustrated when I would call - you can't let a customer know you feel that way. Yes, we would use them again because they did a good job but there were times it was not perfect and that is okay. Ultimately we are happy with the work."

Aug 20, 2012

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"did a very good job"

Jun 25, 2012

☆ ☆ ☆ ☆ ☆

Jun 11, 2012

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"DO FANTASTIC WORK"

Jun 11, 2012

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"Customer asked us not to share his/her review."

May 23, 2012

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"did a good job useing good people also did some extra peripheral with minimal or no charge repairs"

Apr 17, 2012

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Apr 16, 2012

☆ ☆ ☆ ☆ ☆

Apr 12, 2012

☆ ☆ ☆ ☆ ☆

"do great work, are very dependable, and hire competent workers."

Apr 3, 2012

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"are the best"

Mar 23, 2012

☆ ☆ ☆ ☆ ☆

"care about the product and their customers"

Mar 3, 2012

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"are easy to work with."

Jan 20, 2012

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"Replaced my roof very quickly when I was in a bind due to my prior roof failing in many places."

Dec 27, 2011

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"Yes, was a pleasure having them as a contractor."

Nov 28, 2011

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"Customer asked us not to share his/her review."

Nov 5, 2011

☆ ☆ ☆ ☆ ☆

Oct 5, 2011

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"are honest and stright forward as well as professional and excellent at their work"

Oct 1, 2011

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"know what their doing"

Sep 23, 2011

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"Customer asked us not to share his/her review."

Jul 26, 2011

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"Customer asked us not to share his/her review."

Jun 21, 2011

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"did a professional job when installing my roof"

May 18, 2011

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"are honest and do a good job"

Apr 24, 2011

☆ ☆ ☆ ☆ ☆

"our honest and provided the best value for the money."

Aug 9, 2010

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"are knowledgable honest professional and accountable"

May 6, 2010

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"ARE HONEST PROFESSIONAL AND TRUSTWORTHY"

Aug 19, 2009

☆ ☆ ☆ ☆ ☆

"TRY TO DO EVERYTHING TO GET THE DETAILS CORRECT ON THE ROOF THEY WERE FAST WITH THIS CREW AND VERY EXPERIENCED"

May 5, 2009

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"have good intentions to do the best job they can. However, I believe they may be taking on too many jobs without maintaining quality and customer satisfaction on each job. Our job seemed to be forced into a busy schedule, therefore was done in the rain."