Universal Roofing & Exteriors

4.7
☆ ☆ ☆ ☆ ☆

(193)
Universal Roofing & Exteriors
5530 W 84th St, Indianapolis IN, 46268 USA

Member Since: 4/21/2008

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Overview

About Us

Universal Roofing is a family owned and operated business serving central Indiana for over 30 years. We work closely with you to identify your wants and needs. We understand your home is a substantial investment and we understand what it takes to protect this investment...leave it to us, your professionals. Universal Roofing & Exteriors is experienced with virtually any kind of roofing repair or improvement on single family homes, condominiums, apartments, and commercial buildings. As a general contractor, Universal specializes in projects ranging from roof and siding replacement projects to doors and windows to interior and exterior remodeling. Universal only uses quality materials and can offer extended manufacturers warranties, making the selection of Universal Roofing smooth and hassle free. We promise quick response times, quality service, and excellent workmanship with top of the line products. We look forward to the opportunity to partner with you on your next project!

www.universalrfg.com
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Projects

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*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.7 ☆ ☆ ☆ ☆ ☆ (193)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • ☆ ☆ ☆ ☆ ☆

    - H. | Fishers IN
    Dec 17, 2020

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    "professional and knowledgeable"

    - M. | Indianapolis IN
    Nov 25, 2020

  • ☆ ☆ ☆ ☆ ☆
    "Professional%2C courteous and responsive."

    - B. | Indianapolis IN
    Nov 20, 2020

4.7 ☆ ☆ ☆ ☆ ☆ (193)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

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    - H. | Fishers IN

  • ☆ ☆ ☆ ☆ ☆
    "professional and knowledgeable"

    - M. | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Professional%2C courteous and responsive."

    - B. | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Universal Roofing was great from start to finish."

    - D.P, | Greenfield IN

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    - J.S, | Carmel IN

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    - S.M, | Fishers IN

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    "ABOVE AND BEYOND"

    - D.G, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "MET EVERY EXPECTATION"

    - K.D, | Noblesville IN

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    - R.R, | Carmel IN

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    - S.A, | Fishers IN

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    - A. | Ingalls IN

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    "Customer asked us not to share his/her review."

    - X.X, | Zionsville IN

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    - D.D, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"

    - G.L, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "professional%2C knowledgeable %26 trustworthy"

    - N.W, | Carmel IN

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    - S.W, | Carmel IN

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    "Could not be HAPPIER"

    - J.C, | Fishers IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Noblesville IN

  • ☆ ☆ ☆ ☆ ☆
    "BEST ROOFING CONTRACTOR"

    - J.H, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Best In Town%2C Repeat Customer"

    - J.S, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "COULDNT BE HAPPIER"

    - A.A, | Carmel IN

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    - S.B, | Indianapolis IN

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    - T.K, | Indianapolis IN

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    - L.E, | Anderson IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Professional and knowledgeable contractor."

    - D.Z, | Indianapolis IN

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    - B.P, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "HELPFUL CONTRACTOR FOR FIRST TIME HOME"

    - R.G, | Carmel IN

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    "Poor communication"

    - B.G, | Columbus IN

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    - K.S, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Indianapolis IN

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    - M.C, | Indianapolis IN

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    - J.B, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "never using again"

    - E.C, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "EXCELLENT EXPERIENCE"

    - B.R, | Indianapolis IN

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    - C.S, | Indianapolis IN

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    - D.B, | Cicero IN

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    "Customer asked us not to share his/her review."

    - X.X, | Arcadia IN

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    "Customer asked us not to share his/her review."

    - X.X, | Greenwood IN

  • ☆ ☆ ☆ ☆ ☆
    "EXCELLENT CONTRACTOR"

    - K.B, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "WONDERFUL EXPERIENCE AND PRODUCT"

    - R.E, | Noblesville IN

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    "GREAT JOB. ROB"

    - T.T, | Greenfield IN

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    "Installers were terrible."

    - S.J, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "PROFESSIONAL & KNOWLEDGEABLE"

    - D.M, | Carmel IN

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    "Customer asked us not to share his/her review."

    - X.X, | Zionsville IN

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    - L.W, | Carmel IN

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    "UNIVERSAL ROOFING & EXTERIORS"

    - B.G, | Zionsville IN

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    "UNIVERSAL OWNER & TEAM GREAT!"

    - E.T, | Indianapolis IN

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    "CONTRACTOR LEFT DAMAGE AND CLEANUP"

    - B.J, | Noblesville IN

  • ☆ ☆ ☆ ☆ ☆
    "Universal Roofing LLC"

    - M.M, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Rob from Universal Roofing was excellent%21"

    - B.N, | Westfield IN

  • ☆ ☆ ☆ ☆ ☆
    "Was very professional and respectful"

    - T.R, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "EXCELLENT SERVICE"

    - B.H, | Carmel IN

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    - K.W, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "KNOWLEDGEABLE AND COURTOUS CONTRACTOR"

    - B.S, | Carmel IN

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    "Customer asked us not to share his/her review."

    - X.X, | Zionsville IN

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    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

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    "Customer asked us not to share his/her review."

    - X.X, | Zionsville IN

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    - T.W, | Zionsville IN

  • ☆ ☆ ☆ ☆ ☆
    "VERY PROFESSIONAL"

    - N.S, | Zionsville IN

  • ☆ ☆ ☆ ☆ ☆
    "Professional and Knowledgable Contractor"

    - L.R, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "SCOTT WAS GREAT"

    - P.P, | Carmel IN

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    - G.M, | Westfield IN

  • ☆ ☆ ☆ ☆ ☆
    "GOOD EXPERIENCE"

    - B.E, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Very professional and knowledgeable with good crew"

    - B.W, | Carmel IN

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    - W.E, | Carmel IN

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    - A.M, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Positive Experience with Universal Roofing%2C LLC"

    - B.K, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Zionsville IN

  • ☆ ☆ ☆ ☆ ☆
    "Contractor's were exceptional and very courteous. Knew their job while providing a very professional installation. Very close detail to clean both during and post installation."

    - K.S, | Indianapolis IN

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    - G.B, | Anderson IN

  • ☆ ☆ ☆ ☆ ☆
    "Universal Roofing LLC"

    - A.W, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "VERY PROFESSIONAL ROOFING CONTRACTOR"

    - L.S, | Greenwood IN

  • ☆ ☆ ☆ ☆ ☆
    "VERY COURTEOUS CONTRACTOR."

    - S.M, | Mc Cordsville IN

  • ☆ ☆ ☆ ☆ ☆
    "Professional and Competent Contractors"

    - J.M, | Greenwood IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Couldn't be more pleased!"

    - T.S, | Fishers IN

  • ☆ ☆ ☆ ☆ ☆
    "JAY SNYDER UNIVERESAL ROOFING"

    - T.T, | Indianapolis IN

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    - G.M, | Centerville IN

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    "Customer asked us not to share his/her review."

    - X.X, | Greenwood IN

  • ☆ ☆ ☆ ☆ ☆
    "SUPER PEOPLE"

    - K.R, | Noblesville IN

  • ☆ ☆ ☆ ☆ ☆
    "Fantastic Contractor."

    - K.D, | Zionsville IN

  • ☆ ☆ ☆ ☆ ☆
    "New home construction"

    - J.C, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "MICHAEL WILLIAMS"

    - J.S, | Beech Grove IN

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    - D.S, | Fishers IN

  • ☆ ☆ ☆ ☆ ☆
    "PROFESSIONAL LOOKING & OUTSTANDING."

    - K.D, | Westfield IN

  • ☆ ☆ ☆ ☆ ☆
    "Great family-owned business"

    - D.U, | Westfield IN

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    - M.B, | Bloomington IN

  • ☆ ☆ ☆ ☆ ☆
    "UNIVERSAL ROOFING LLC"

    - T.M, | Danville IN

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    - C.L, | Coatesville IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Noblesville IN

  • ☆ ☆ ☆ ☆ ☆
    "UNIVERSAL ROOFING"

    - J.A, | Indianapolis IN

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    - K.B, | Westfield IN

  • ☆ ☆ ☆ ☆ ☆
    "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

    - J.E, | Franklin IN

  • ☆ ☆ ☆ ☆ ☆
    "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

    - S.M, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "They were great - there was a small accident in the kitchen ceiling - but they quickly fixed the damaged ceiling."

    - L.W, | Indianapolis IN

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    - S.B, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "I AM VERY PLEASE WITH"

    - K.B, | Brownsburg IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "VERY KNOWLEDGEABLE AND PROFESSIONAL"

    - L.C, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Universal Roofing was very professional and exceeded my expectations."

    - D.R, | Noblesville IN

  • ☆ ☆ ☆ ☆ ☆
    "Looked out for me"

    - K.C, | Carmel IN

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    - R.H, | Carmel IN

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    - J.C, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "PROFESSIONAL/CONTRACTOR"

    - S.B, | Noblesville IN

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    - J.B, | Greenwood IN

  • ☆ ☆ ☆ ☆ ☆
    "PROFESSIONAL AND S KILLED CONTRACTOR"

    - J.I, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "BEST ROOF EXPERIENCE"

    - B.B, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "BEST EXPERIENCE"

    - R.L, | Fishers IN

  • ☆ ☆ ☆ ☆ ☆
    "EASY TO WORK WITH"

    - A.A, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "VERY PROFESSIONAL"

    - A.O, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Greenwood IN

  • ☆ ☆ ☆ ☆ ☆
    "PROFESSIONAL CONTRACTOR"

    - J.M, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "AMAZING!"

    - L.H, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "EXPERIENCE PERFECT UNTIL THE END"

    - C.B, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "provide a high quality product with professional service. Randy Yeary is very easy to work with and is extremely knowledgable."

    - S.M, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Product excelletn products all at a reasonable cost."

    - B.C, | Carmel IN

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    - R.G, | indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Do high-quality work."

    - R.U, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Are honest and reliable"

    - K.T, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Are very professional, courteous and honest"

    - B.K, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Do a professional job"

    - L.B, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Great crew, did what they said they would do"

    - C.S, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "We do quality work"

    - R.O, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Avon IN

  • ☆ ☆ ☆ ☆ ☆
    "are honest, knowledgeable, fair and hard-working."

    - C.B, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Answered all my questions while they were working"

    - C.O, | Brownsburg IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Great to work with. Would highly recommend."

    - J.N, | Fishers IN

  • ☆ ☆ ☆ ☆ ☆
    "offer a quality product and competitive price"

    - B.W, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Do excellent work, ethical!"

    - M.M, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Camby IN

  • ☆ ☆ ☆ ☆ ☆
    "do a very good job"

    - J.C, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "employ competent workers who are careful to protect plants and shrubbery around the worksite."

    - K.O, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "offer quality work at a fair price. Very attentive to customer needs and concerns."

    - B.B, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆

    - J.L, | New Palestine IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Have the best product"

    - C.B, | Arcadia IN

  • ☆ ☆ ☆ ☆ ☆
    "are very honest, courteous and perform very good installations"

    - A.S, | Avon IN

  • ☆ ☆ ☆ ☆ ☆
    "Have done a great job with our last 3 roof down spouts/gutters replacements due to hail damage."

    - T.E, | New Palestine IN

  • ☆ ☆ ☆ ☆ ☆
    "would benefit from a very professional job"

    - F.M, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "They act in a professional manner and are truthful."

    - J.L, | Greenfield IN

  • ☆ ☆ ☆ ☆ ☆

    - C.F, | Columbus IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "prompt - any responsive to concerns."

    - G.A, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Zionsville IN

  • ☆ ☆ ☆ ☆ ☆
    "are a highly skilled drew and owned by a an unusually ethical man. Rob is high character and obviously expects that from his employees. The work was finished very well and there were no loose ends or we will get to that."

    - G.W, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "did a professional job for the price quoted."

    - G.B, | Fishers IN

  • ☆ ☆ ☆ ☆ ☆
    "give good value/service for the price."

    - M.C, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "no comment."

    - C.K, | Avon IN

  • ☆ ☆ ☆ ☆ ☆
    "ARE PROS AT WHAT THEY DO"

    - G.S, | Plainfield IN

  • ☆ ☆ ☆ ☆ ☆
    "were honest,professional and skilled"

    - S.B, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "perform excellent work and clean up the estimator is a very knowledgable and courteous professional who represents universal roofing very well"

    - J.J, | Avon IN

  • ☆ ☆ ☆ ☆ ☆

    - S.H, | Avon IN

  • ☆ ☆ ☆ ☆ ☆
    "professional"

    - L.N, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "did a good job took care of my one concern."

    - R.K, | Avon IN

  • ☆ ☆ ☆ ☆ ☆
    "are god fearing peoiple and sincerly care about the needs of their clients"

    - D.H, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "Truly care about doing a good job"

    - E.E, | Plainfield IN

  • ☆ ☆ ☆ ☆ ☆
    "were honest"

    - M.H, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "They overall did a decent job. I had to call. I had to follow up ALOT and follow up often to make sure the job was done as promised by Rob and by the company. Rob is great but he is clearly busy. At times, I could tell he was frustrated when I would call - you can't let a customer know you feel that way. Yes, we would use them again because they did a good job but there were times it was not perfect and that is okay. Ultimately we are happy with the work."

    - L.S, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "did a very good job"

    - W.M, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆

    - R.D, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "DO FANTASTIC WORK"

    - J.C, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Fishers IN

  • ☆ ☆ ☆ ☆ ☆
    "did a good job useing good people also did some extra peripheral with minimal or no charge repairs"

    - C.L, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆

    - D.W, | Plainfield IN

  • ☆ ☆ ☆ ☆ ☆

    - L.M, | Noblesville IN

  • ☆ ☆ ☆ ☆ ☆
    "do great work, are very dependable, and hire competent workers."

    - D.S, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "are the best"

    - T.G, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "care about the product and their customers"

    - T.S, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "are easy to work with."

    - B.S, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Replaced my roof very quickly when I was in a bind due to my prior roof failing in many places."

    - B.G, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Yes, was a pleasure having them as a contractor."

    - J.T, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆

    - S.H, | Whiteland IN

  • ☆ ☆ ☆ ☆ ☆
    "are honest and stright forward as well as professional and excellent at their work"

    - M.D, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "know what their doing"

    - R.B, | Westfield IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Greenwood IN

  • ☆ ☆ ☆ ☆ ☆
    "Customer asked us not to share his/her review."

    - X.X, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "did a professional job when installing my roof"

    - P.H, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "are honest and do a good job"

    - L.H, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "our honest and provided the best value for the money."

    - C.S, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "are knowledgable honest professional and accountable"

    - A.P, | Carmel IN

  • ☆ ☆ ☆ ☆ ☆
    "ARE HONEST PROFESSIONAL AND TRUSTWORTHY"

    - J.L, | Indianapolis IN

  • ☆ ☆ ☆ ☆ ☆
    "TRY TO DO EVERYTHING TO GET THE DETAILS CORRECT ON THE ROOF THEY WERE FAST WITH THIS CREW AND VERY EXPERIENCED"

    - J.S, | Thorntown IN

  • ☆ ☆ ☆ ☆ ☆
    "have good intentions to do the best job they can. However, I believe they may be taking on too many jobs without maintaining quality and customer satisfaction on each job. Our job seemed to be forced into a busy schedule, therefore was done in the rain."

    - M.H, | Indianapolis IN

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Google
4.5 ☆ ☆ ☆ ☆ ☆ (78)

Google Reviews

Contractor reviews from customers on Google

  • ☆ ☆ ☆ ☆ ☆
    "The two gentlemen were very courteous. They read my client notes to call my cellphone instead of ringing the doorbell when they arrived because I have dogs and they will bark like crazy. They had masks on when they walked up to the door, offered to put on shoe covers, and were very polite. As they were putting insulation in the attic, the best part was how great of a job they cleaned up. I have 2 cats and 2 dogs and the last thing I wanted was for one of them to accidentally eat insulation. I cannot recommend these guys enough."

    - G.S, Mar 18, 2021

  • ☆ ☆ ☆ ☆ ☆
    "I am lowering my five start rating from four years ago. Back then, Universal had done two jobs for us. The work was quick and amazing. First was a complete replacement of our roof, the second was repairing siding that was damaged in a storm. Since Universal had done good quick work for us before, we had decided to have them do all the upcoming work. We first quote a quote to work on the back of our house. After that was done, we planned on replacing the windows and then siding. We got the quote for the back of the house and returned the sign copy (Sept 2020). We were told depending on the weather, we were looking at 4 months (Jan 2021). January came, and we never heard from them, so I contacted them. After several attempts, they finally got back with me that my project would be delayed. The worse case would be late March or early April. So we waited. March 17th comes around, and to their credit, Universal contacts us this time to tell us our project is now delayed late April, early May. Now our schedule for this summer is ruined and not sure if we can get the windows replaced as originally planned. --------------------------- OLD REVIEW. Had them replace a roof two years ago. They worked with my insurance, did a great job and their crew was very fast. The roof held up to the heavy winds this last year with no issues."

    - R.P, Mar 18, 2021

  • ☆ ☆ ☆ ☆ ☆
    "I am lowering my five start rating from four years ago. Back then, Universal had done two jobs for us. The work was quick and amazing. First was a complete replacement of our roof, the second was repairing siding that was damaged in a storm. We signed a contract September 2020 to do changes to the back of our house. At first it was to be done in February, then it got delayed to March/April. Now we have been told it will be May. This delay will put a stop our plans to replace all the windows upstairs. --------------------------- OLD REVIEW. Had them replace a roof two years ago. They worked with my insurance, did a great job and their crew was very fast. The roof held up to the heavy winds this last year with no issues."

    - R.P, Mar 17, 2021

See All Google
4.5 ☆ ☆ ☆ ☆ ☆ (78)

Google Reviews

Contractor reviews from customers on Google

  • ☆ ☆ ☆ ☆ ☆
    "The two gentlemen were very courteous. They read my client notes to call my cellphone instead of ringing the doorbell when they arrived because I have dogs and they will bark like crazy. They had masks on when they walked up to the door, offered to put on shoe covers, and were very polite. As they were putting insulation in the attic, the best part was how great of a job they cleaned up. I have 2 cats and 2 dogs and the last thing I wanted was for one of them to accidentally eat insulation. I cannot recommend these guys enough."

    - G.S.

  • ☆ ☆ ☆ ☆ ☆
    "I am lowering my five start rating from four years ago. Back then, Universal had done two jobs for us. The work was quick and amazing. First was a complete replacement of our roof, the second was repairing siding that was damaged in a storm. Since Universal had done good quick work for us before, we had decided to have them do all the upcoming work. We first quote a quote to work on the back of our house. After that was done, we planned on replacing the windows and then siding. We got the quote for the back of the house and returned the sign copy (Sept 2020). We were told depending on the weather, we were looking at 4 months (Jan 2021). January came, and we never heard from them, so I contacted them. After several attempts, they finally got back with me that my project would be delayed. The worse case would be late March or early April. So we waited. March 17th comes around, and to their credit, Universal contacts us this time to tell us our project is now delayed late April, early May. Now our schedule for this summer is ruined and not sure if we can get the windows replaced as originally planned. --------------------------- OLD REVIEW. Had them replace a roof two years ago. They worked with my insurance, did a great job and their crew was very fast. The roof held up to the heavy winds this last year with no issues."

    - R.P.

  • ☆ ☆ ☆ ☆ ☆
    "I am lowering my five start rating from four years ago. Back then, Universal had done two jobs for us. The work was quick and amazing. First was a complete replacement of our roof, the second was repairing siding that was damaged in a storm. We signed a contract September 2020 to do changes to the back of our house. At first it was to be done in February, then it got delayed to March/April. Now we have been told it will be May. This delay will put a stop our plans to replace all the windows upstairs. --------------------------- OLD REVIEW. Had them replace a roof two years ago. They worked with my insurance, did a great job and their crew was very fast. The roof held up to the heavy winds this last year with no issues."

    - R.P.

  • ☆ ☆ ☆ ☆ ☆
    "Kind and genuine staff, Rob and Steve were great to work with! I had some issues along the way when working with my insurance company and Rob was extremely helpful. Highly recommend this company!"

    - N.Z.

  • ☆ ☆ ☆ ☆ ☆
    "Outstanding company; timely; helpful. Cannot speak more highly of their professionalism. Would recommend to anyone!"

    - A.W.

  • ☆ ☆ ☆ ☆ ☆
    "Excellent and very skilled installers who know what they are doping and do it right. We had a large and complex roof. The old roof was removed and the new roof completely installed in 2 days. Equally important, highly knowledgeable in dealing with insurance company adjusters and maximizing insurance coverage if it is appropriate and should be a covered expense."

    - C.B.

  • ☆ ☆ ☆ ☆ ☆
    "We interacted with the owner of the company and several company employees. To a person they were professional, knowledgeable and very helpful. We are very pleased with the quality of the work and their personal service and we highly recommend Universal Roofing."

    - L.B.

  • ☆ ☆ ☆ ☆ ☆
    "A previous contractor left me in a bind when he failed to complete the siding job he started 5 months ago and I was stuck with siding that had fallen off my house. I called Universal to request they come out ASAP for an evaluation. The day before my appointment I get a call saying they won’t come out because they won’t evaluate someone else’s work. It’s been pouring down rain for three days straight, I have siding missing from my house, and they cancelled on me last minute. Luckily I found another company last minute but it seems I dodged a bullet with Universal!"

    - L.A.

  • ☆ ☆ ☆ ☆ ☆
    "I received quick replies to inquiries, turn around on my job, and an excellent installation. They are a quality, home grown business, with a solid culture throughout their company. I can highly recommend."

    - D.B.

  • ☆ ☆ ☆ ☆ ☆
    "A previous contractor left me in a bind when he failed to complete the siding job he started 5 months ago and I was stuck with siding that had fallen off my house. I called Universal to request they come out ASAP for an evaluation. The day before my appointment I get a call saying they won’t come out because they won’t evaluate someone else’s work. It’s been pouring down rain for three days straight, I have siding missing from my house, and they cancelled on me last minute. Luckily I found another company last minute but it seems I dodged a bullet work Universal!"

    - L.A.

  • ☆ ☆ ☆ ☆ ☆
    "Great job replacing roof and gutters, were busy and had to wait a few weeks for work , but work was excellent and much better than previous work on other homes by other contractors."

    - R.R.

  • ☆ ☆ ☆ ☆ ☆
    "This is the third project we have done with Universal. They previously replaced a skylight and did some work on our front porch and those jobs went so well it was only natural that we would go with them for our major roof work. Rob worked with our insurance company and was very transparent through the entire process. When it was time for our project to start, we were given a start date ahead of time and a crew began work when they said they would. The work done was beautiful, and we could not be happier. Everyone on site communicated effectively and often with us, were respectful of my house, and cleaned up well when the project was over. I would highly recommend Universal. Now that I have a long term, water tight roof, I know I won’t need them up there again but I will certainly call them first for any future projects!"

    - J.S.

  • ☆ ☆ ☆ ☆ ☆
    "If you have an insurance claim for your home or just looking for an exterior contractor, this is the company to use. I live in Kentucky but own a home in Carmel, Indiana as well. I spent many hours researching who I should use to do a roof replacement, since I only come to my Indiana home in July-Aug. Universal worked directly with my insurance adjuster, they do the replacement in accordance to state code and manufacturing requirements, they guarantee the work, and deliver the best customer service I have ever experienced. Not only did the replace my roof, but the do copper replacement which looks AWESOME and siding! The sales person Rob was great to work with, he explained everything in detail, the process was extremely clear and smooth. They cleaned after the job and ensured I was satisfied with the work."

    - W.B.

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