Overview
About Us
Universal Roofing is a family owned and operated business serving central Indiana for over 30 years. We work closely with you to identify your wants and needs. We understand your home is a substantial investment and we understand what it takes to protect this investment...leave it to us, your professionals. Universal Roofing & Exteriors is experienced with virtually any kind of roofing repair or improvement on single family homes, condominiums, apartments, and commercial buildings. As a general contractor, Universal specializes in projects ranging from roof and siding replacement projects to doors and windows to interior and exterior remodeling. Universal only uses quality materials and can offer extended manufacturers warranties, making the selection of Universal Roofing smooth and hassle free. We promise quick response times, quality service, and excellent workmanship with top of the line products. We look forward to the opportunity to partner with you on your next project!
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Customer Reviews

"Universal replaced my roof and gutters in 2021. My roof was very old and ended up having to replace decking. I was really worried about this because that is so expensive but they handled everything with my insurance company and I never had to stress about a thing. The cleanup was very good and I've had no issues with the work. It's amazing what a new roof and gutters will do to the appearance of your home. My house looks so much better!"
"This company was amazing to work with. They completed the work in a timely manner. The crew was polite and respectful of our property. They did a wonderful job communicating with us throughout the process. I would use them again and would recommend to anyone searching for an honest roofing company to contact Universal. They are the BEST!"
"Universal roofing is a family owned and operated, and have been around for 35 years. They did my parents roof 20 years ago and did my roof in 2020. Turned out really well, and had no issues."
- "Universal replaced my roof and gutters in 2021. My roof was very old and ended up having to replace decking. I was really worried about this because that is so expensive but they handled everything with my insurance company and I never had to stress about a thing. The cleanup was very good and I've had no issues with the work. It's amazing what a new roof and gutters will do to the appearance of your home. My house looks so much better!"
- "This company was amazing to work with. They completed the work in a timely manner. The crew was polite and respectful of our property. They did a wonderful job communicating with us throughout the process. I would use them again and would recommend to anyone searching for an honest roofing company to contact Universal. They are the BEST!"
- "Universal roofing is a family owned and operated, and have been around for 35 years. They did my parents roof 20 years ago and did my roof in 2020. Turned out really well, and had no issues."
- "We were impressed with the quality and professionalism of Universal and their employees. The company was quick to respond to our situation, the employees were excellent at their jobs and friendly to boot. The new roof and gutters they installed looks awesome and are performing well. The roof repair also looks great and they suggested and added soffit venting that we didn’t even know we needed; makes sense to keep it ventilated and dry. We would highly recommend Universal to anyone needing quality work."
- "A trusted friend and neighbor recommended Beshoy Behr and Universal for our roofing and soffit repair needs. His teams did a tremendous job and Beshoy has gone above and beyond to get our job done. We will recommend them to all our friends. It was no hassle, no worries from beginning to end. Thanks, Beshoy!"
- "Universal Roofing was great to work with on our project, which was a complete new roof due to hail damage. The roof is beautiful, and Behory, who was our main contact, gave the project a personal touch, advocated for us with the insurer, and stayed on top of the project throughout. We also appreciated how responsive Beahory was to any questions. If we had to leave a message (which was infrequent as he usually answers his phone), he would call back immediately. We would highly recommend this company."
- "I had them come out to do windows on the house just two of them. Initially they were very professional and seem to understand what they were doing. When the windows came in they took the old ones out and went to install the new ones. I asked multiple times why the window looks so much smaller or why there was such a big gap on top and on the sides of the window. They told me that was normal installation and that they would fill in the gaps and he wouldn’t even know the difference. Clearly you can tell and we also don’t have a lot of windows for natural light so every inch mattered. After multiple conversations with the person installing the windows who said had 20+ years of experience and then also reaching out to the person ordered the windows they both said that this was normal installation. After that I sent pictures to a couple of friends in construction and my dad and brother who all stated that the windows were the wrong size and that they need to fix it and put new windows in. So I had them remeasure the old windows and then I asked the guy that ordered the windows what the measurements were that he ordered and they were off after that he finally admitted the mistake and re-ordered the windows and put them on a stat order. Once the new windows came in the guy with 20 years experience set out in the truck for most of the installation. I also had my father come out to make sure that they install the windows correctly. He had to make a few suggestions when they were installing them and then they try to explain what they were doing and my dad told them I’ve been doing this for 50+ years so they stopped arguing. I will give them credit for fixing their mistakes. They also installed a piece of the siding in the wrong spot which they came back out to fix. Also one of the weatherstrip on the window was ripped and they came out twice to fix it. I will give them credit for doing the extra work to fix the problems but a lot of the problems or self inflicted by not owning up to the wrong size windows. The fact that they try to install the wrong size windows for over four hours before I told them to order the right windows makes me question their ability to install windows properly or to address if there is any issues with installation"
- "Extremely pleased with the quality of both the materials & workmanship. Beshoy especially provides excellent customer service. At each phase he showed himself to be knowledgeable, professional & an excellent project manager - through choosing materials, tear down & re-roofing, soffit repairs, & gutter installation. The experience & results are amazing! A top quality company requires high quality materials & people; Universal is tops!!!"
- "Excellent experience contracting with Universal Roofing for a new roof, gutters and downspouts. Beshoy understood our needs, provided a competitive price, and kept us informed throughout the process. Well done!"
- "I worked with Beshoy at Universal and he was our main point of contact from start to finish. My roof, all of my siding, and all of my gutters needed full replacements per my insurance after the March hail storm. Universal came and gave the initial assessment/estimate and then I had them come out when my insurance adjuster came. They were excellent throughout the entire process and the only delays were from the supply side due to Covid for the vinyl siding. But once that arrived they put it on within a day or two of getting it in. I highly recommend Universal, thanks!"
- "My mother had a new roof installed and it was great. She is 89 and they were very sensitive to her age. Beshoy was the manager on the job and was awesome. He went to bat for us with our insurance company and was able to get coverage for the entire roof and decking! Totally recommend!"
- "We used Universal to install our new roof and gutters after a hail storm. I highly recommend using Beshoy. He helped explain the process and worked with our insurance company to get approval for additional repairs. Beshoy was very professional and made it very easy on us! Justin K."
- "Highly recommend! After buying our first house, we worked with Universal on a few small projects to squeeze the last bit of life out of the previous roof. Our previous experience was terrific, so when the time came for a replacement, we stuck with them. From ownership on down, everybody we have interacted with from their organization has made us feel closer than customers. They are timely and considerate, they get to know you, and they make sure that your needs are met :)"
- "I worked with Beshoy Bahr, Sales Specialist extraordinaire! He was present for insurance claims specialist inspection on a weekend and coordinated with his team to complete the job on a tight timeline—all of this in spite of the weather not cooperating. Thanks Beshoy and Crystal!"
- "Universal has been terrific to work with and I appreciate their professionalism and quick response time. My roof was damaged by hail in March 2021. Everyone including Derek Higgins, Aidan, Alex and the crew made the process go smoothly. Universal is also going to re-side the entire exterior of my home in the near future. I will not hesitate to use them again and recommend their services."
- "We had a great experience with Derek and Universal! We needed a new roof and Derek came out and helped with our insurance adjuster, and walked us through the process which was great. They were responsive, timely, professional, and the new roof is beautiful!!"
- "The two gentlemen were very courteous. They read my client notes to call my cellphone instead of ringing the doorbell when they arrived because I have dogs and they will bark like crazy. They had masks on when they walked up to the door, offered to put on shoe covers, and were very polite. As they were putting insulation in the attic, the best part was how great of a job they cleaned up. I have 2 cats and 2 dogs and the last thing I wanted was for one of them to accidentally eat insulation. I cannot recommend these guys enough."
- "I am lowering my five start rating from four years ago. Back then, Universal had done two jobs for us. The work was quick and amazing. First was a complete replacement of our roof, the second was repairing siding that was damaged in a storm. Since Universal had done good quick work for us before, we had decided to have them do all the upcoming work. We first quote a quote to work on the back of our house. After that was done, we planned on replacing the windows and then siding. We got the quote for the back of the house and returned the sign copy (Sept 2020). We were told depending on the weather, we were looking at 4 months (Jan 2021). January came, and we never heard from them, so I contacted them. After several attempts, they finally got back with me that my project would be delayed. The worse case would be late March or early April. So we waited. March 17th comes around, and to their credit, Universal contacts us this time to tell us our project is now delayed late April, early May. Now our schedule for this summer is ruined and not sure if we can get the windows replaced as originally planned. --------------------------- OLD REVIEW. Had them replace a roof two years ago. They worked with my insurance, did a great job and their crew was very fast. The roof held up to the heavy winds this last year with no issues."
- "I am lowering my five start rating from four years ago. Back then, Universal had done two jobs for us. The work was quick and amazing. First was a complete replacement of our roof, the second was repairing siding that was damaged in a storm. We signed a contract September 2020 to do changes to the back of our house. At first it was to be done in February, then it got delayed to March/April. Now we have been told it will be May. This delay will put a stop our plans to replace all the windows upstairs. --------------------------- OLD REVIEW. Had them replace a roof two years ago. They worked with my insurance, did a great job and their crew was very fast. The roof held up to the heavy winds this last year with no issues."
- "Kind and genuine staff, Rob and Steve were great to work with! I had some issues along the way when working with my insurance company and Rob was extremely helpful. Highly recommend this company!"
- "Outstanding company; timely; helpful. Cannot speak more highly of their professionalism. Would recommend to anyone!"
- "Excellent and very skilled installers who know what they are doping and do it right. We had a large and complex roof. The old roof was removed and the new roof completely installed in 2 days. Equally important, highly knowledgeable in dealing with insurance company adjusters and maximizing insurance coverage if it is appropriate and should be a covered expense."
- "We interacted with the owner of the company and several company employees. To a person they were professional, knowledgeable and very helpful. We are very pleased with the quality of the work and their personal service and we highly recommend Universal Roofing."
- "A previous contractor left me in a bind when he failed to complete the siding job he started 5 months ago and I was stuck with siding that had fallen off my house. I called Universal to request they come out ASAP for an evaluation. The day before my appointment I get a call saying they won’t come out because they won’t evaluate someone else’s work. It’s been pouring down rain for three days straight, I have siding missing from my house, and they cancelled on me last minute. Luckily I found another company last minute but it seems I dodged a bullet with Universal!"
- "I received quick replies to inquiries, turn around on my job, and an excellent installation. They are a quality, home grown business, with a solid culture throughout their company. I can highly recommend."
- "A previous contractor left me in a bind when he failed to complete the siding job he started 5 months ago and I was stuck with siding that had fallen off my house. I called Universal to request they come out ASAP for an evaluation. The day before my appointment I get a call saying they won’t come out because they won’t evaluate someone else’s work. It’s been pouring down rain for three days straight, I have siding missing from my house, and they cancelled on me last minute. Luckily I found another company last minute but it seems I dodged a bullet work Universal!"
- "Great job replacing roof and gutters, were busy and had to wait a few weeks for work , but work was excellent and much better than previous work on other homes by other contractors."
- "This is the third project we have done with Universal. They previously replaced a skylight and did some work on our front porch and those jobs went so well it was only natural that we would go with them for our major roof work. Rob worked with our insurance company and was very transparent through the entire process. When it was time for our project to start, we were given a start date ahead of time and a crew began work when they said they would. The work done was beautiful, and we could not be happier. Everyone on site communicated effectively and often with us, were respectful of my house, and cleaned up well when the project was over. I would highly recommend Universal. Now that I have a long term, water tight roof, I know I won’t need them up there again but I will certainly call them first for any future projects!"
- "If you have an insurance claim for your home or just looking for an exterior contractor, this is the company to use. I live in Kentucky but own a home in Carmel, Indiana as well. I spent many hours researching who I should use to do a roof replacement, since I only come to my Indiana home in July-Aug. Universal worked directly with my insurance adjuster, they do the replacement in accordance to state code and manufacturing requirements, they guarantee the work, and deliver the best customer service I have ever experienced. Not only did the replace my roof, but the do copper replacement which looks AWESOME and siding! The sales person Rob was great to work with, he explained everything in detail, the process was extremely clear and smooth. They cleaned after the job and ensured I was satisfied with the work."

"Work was completed and cleanup was wonderful."

- "Work was completed and cleanup was wonderful."
- "Customer asked us not to share his/her review."
- "Contractor par excellence"
- "Sloppy"
- "I will never promote or endorse Universal"
- "Used 3 times and would use again for sure."
- "Professional worked good with us."
- "Great company%21"
- "professional and knowledgeable"
- "Professional%2C courteous and responsive."
- "Universal Roofing was great from start to finish."
- "ABOVE AND BEYOND"
- "MET EVERY EXPECTATION"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"
- "professional%2C knowledgeable %26 trustworthy"
- "Could not be HAPPIER"
- "Customer asked us not to share his/her review."
- "BEST ROOFING CONTRACTOR"
- "Best In Town%2C Repeat Customer"
- "COULDNT BE HAPPIER"
- "Customer asked us not to share his/her review."
- "Professional and knowledgeable contractor."
- "HELPFUL CONTRACTOR FOR FIRST TIME HOME"
- "Poor communication"
- "Customer asked us not to share his/her review."
- "never using again"
- "EXCELLENT EXPERIENCE"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "EXCELLENT CONTRACTOR"
- "WONDERFUL EXPERIENCE AND PRODUCT"
- "GREAT JOB. ROB"
- "Installers were terrible."
- "PROFESSIONAL & KNOWLEDGEABLE"
- "Customer asked us not to share his/her review."
- "UNIVERSAL ROOFING & EXTERIORS"
- "UNIVERSAL OWNER & TEAM GREAT!"
- "CONTRACTOR LEFT DAMAGE AND CLEANUP"
- "Universal Roofing LLC"
- "Rob from Universal Roofing was excellent%21"
- "Was very professional and respectful"
- "Customer asked us not to share his/her review."
- "EXCELLENT SERVICE"
- "KNOWLEDGEABLE AND COURTOUS CONTRACTOR"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "VERY PROFESSIONAL"
- "Professional and Knowledgable Contractor"
- "SCOTT WAS GREAT"
- "GOOD EXPERIENCE"
- "Very professional and knowledgeable with good crew"
- "Customer asked us not to share his/her review."
- "Positive Experience with Universal Roofing%2C LLC"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Contractor's were exceptional and very courteous. Knew their job while providing a very professional installation. Very close detail to clean both during and post installation."
- "Universal Roofing LLC"
- "VERY PROFESSIONAL ROOFING CONTRACTOR"
- "VERY COURTEOUS CONTRACTOR."
- "Professional and Competent Contractors"
- "Customer asked us not to share his/her review."
- "Couldn't be more pleased!"
- "JAY SNYDER UNIVERESAL ROOFING"
- "Customer asked us not to share his/her review."
- "SUPER PEOPLE"
- "Fantastic Contractor."
- "New home construction"
- "MICHAEL WILLIAMS"
- "PROFESSIONAL LOOKING & OUTSTANDING."
- "Great family-owned business"
- "UNIVERSAL ROOFING LLC"
- "Customer asked us not to share his/her review."
- "UNIVERSAL ROOFING"
- "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"
- "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"
- "They were great - there was a small accident in the kitchen ceiling - but they quickly fixed the damaged ceiling."
- "I AM VERY PLEASE WITH"
- "Customer asked us not to share his/her review."
- "VERY KNOWLEDGEABLE AND PROFESSIONAL"
- "Universal Roofing was very professional and exceeded my expectations."
- "Looked out for me"
- "PROFESSIONAL/CONTRACTOR"
- "PROFESSIONAL AND S KILLED CONTRACTOR"
- "Customer asked us not to share his/her review."
- "BEST ROOF EXPERIENCE"
- "BEST EXPERIENCE"
- "EASY TO WORK WITH"
- "VERY PROFESSIONAL"
- "Customer asked us not to share his/her review."
- "PROFESSIONAL CONTRACTOR"
- "AMAZING!"
- "EXPERIENCE PERFECT UNTIL THE END"
- "provide a high quality product with professional service. Randy Yeary is very easy to work with and is extremely knowledgable."
- "Product excelletn products all at a reasonable cost."
- "Do high-quality work."
- "Are honest and reliable"
- "Customer asked us not to share his/her review."
- "Are very professional, courteous and honest"
- "Do a professional job"
- "Great crew, did what they said they would do"
- "Customer asked us not to share his/her review."
- "We do quality work"
- "Customer asked us not to share his/her review."
- "are honest, knowledgeable, fair and hard-working."
- "Answered all my questions while they were working"
- "Customer asked us not to share his/her review."
- "Great to work with. Would highly recommend."
- "offer a quality product and competitive price"
- "Do excellent work, ethical!"
- "Customer asked us not to share his/her review."
- "do a very good job"
- "employ competent workers who are careful to protect plants and shrubbery around the worksite."
- "offer quality work at a fair price. Very attentive to customer needs and concerns."
- "Customer asked us not to share his/her review."
- "Have the best product"
- "are very honest, courteous and perform very good installations"
- "Have done a great job with our last 3 roof down spouts/gutters replacements due to hail damage."
- "would benefit from a very professional job"
- "They act in a professional manner and are truthful."
- "Customer asked us not to share his/her review."
- "prompt - any responsive to concerns."
- "Customer asked us not to share his/her review."
- "are a highly skilled drew and owned by a an unusually ethical man. Rob is high character and obviously expects that from his employees. The work was finished very well and there were no loose ends or we will get to that."
- "did a professional job for the price quoted."
- "give good value/service for the price."
- "no comment."
- "ARE PROS AT WHAT THEY DO"
- "were honest,professional and skilled"
- "perform excellent work and clean up the estimator is a very knowledgable and courteous professional who represents universal roofing very well"
- "professional"
- "did a good job took care of my one concern."
- "are god fearing peoiple and sincerly care about the needs of their clients"
- "Truly care about doing a good job"
- "were honest"
- "They overall did a decent job. I had to call. I had to follow up ALOT and follow up often to make sure the job was done as promised by Rob and by the company. Rob is great but he is clearly busy. At times, I could tell he was frustrated when I would call - you can't let a customer know you feel that way. Yes, we would use them again because they did a good job but there were times it was not perfect and that is okay. Ultimately we are happy with the work."
- "did a very good job"
- "DO FANTASTIC WORK"
- "Customer asked us not to share his/her review."
- "did a good job useing good people also did some extra peripheral with minimal or no charge repairs"
- "do great work, are very dependable, and hire competent workers."
- "are the best"
- "care about the product and their customers"
- "are easy to work with."
- "Replaced my roof very quickly when I was in a bind due to my prior roof failing in many places."
- "Yes, was a pleasure having them as a contractor."
- "Customer asked us not to share his/her review."
- "are honest and stright forward as well as professional and excellent at their work"
- "know what their doing"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "did a professional job when installing my roof"
- "are honest and do a good job"
- "our honest and provided the best value for the money."
- "are knowledgable honest professional and accountable"
- "ARE HONEST PROFESSIONAL AND TRUSTWORTHY"
- "TRY TO DO EVERYTHING TO GET THE DETAILS CORRECT ON THE ROOF THEY WERE FAST WITH THIS CREW AND VERY EXPERIENCED"
- "have good intentions to do the best job they can. However, I believe they may be taking on too many jobs without maintaining quality and customer satisfaction on each job. Our job seemed to be forced into a busy schedule, therefore was done in the rain."
Awards
Habitat For Humanity Roofer
This contractor has been awarded the GAF Habitat for Humanity's "Community Contractor" designation by participating in at least one Habitat for Humanity project in partnership with GAF in a year. Participation include donating their time and labor (while GAF donates the materials) and demonstrating a commitment to his/her local community and helping those in need. A contractor receives the GAF / Habitat for Humanity "Community Champion" designation when completing at least 5 projects over a rolling 5 year period.
Installation Excellence Award
This award is for contractors that consistently install with a very high level of quality and provide their customers the highest protection that GAF offers.
NRCA Member
This contractor is a member of the National Roofing Contractors Association.
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.
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