Ungerman Inc

Ungerman Inc

Ungerman Inc
14000 21st Ave N, Plymouth MN, 55447 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
4/7/2017
Certifications & Awards

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.7 (135)

Google Reviews

Contractor reviews from customers on Google

  • "We had a horrible basement flood. We turned to Ungerman for the renovations following. It started out as a phenomenal experience, our foreman was incredibly kind and knowledgeable, the initial group of workers at the home were, as well. The project was slated to take 3 months. In the end, it took over 10 months - during the height of the pandemic and for a client who had pre-existing conditions and needed Covid-19 protocols in place. I had to email about their stated Covid-19 protocol at least a dozen times without any success. I was charged for daily sanitation fees that never ever happened (not once, over the span of the entire project, and I was charged for this "sanitization" for each employee visit wherein it did not occur), but people were willing to mask. I brought up each and every concern to our foreman and to Ungerman management. When the project came to a close, there were so many problems. The biggest problem: the project was unfinished. Plain and simple. They said they were "done", though many areas were left untouched. Areas that had clear and exacting outlines for work in the contract both parties signed. I was billed for the renovations of these areas, as well as other things like removal of debris (a large pile was left completely obstructing my sump pump area and apparently that area did not receive the appropriate renovations due to the failure of Ungerman staff to move it to the dumpster outside). I was also initially charged for several thousands of dollars of fixtures/work that never occurred. I wrote to management about this, and they sent out someone to verify that indeed, the work had not taken place. This happened and my bill was adjusted; though not entirely and not fairly. The unfinished work and unremoved construction debris were left for me to deal with, alone. Aside from the incredible headaches, the health risks posed to me (and I did catch covid-19 immediately following a group of workers being in my home wherein it was let slip that they basically all had it), and the inability to "stick to the plan" outlined in the contract - the worst is that one of the rooms they did work on is an absolute joke. I stated to Ungerman management that "I do not want to have to hire someone else to come to fix what you guys did not or have made worse". I was assured this would not be the case, but it is. I have an entire room that used to have bright, overhead lighting. This was all to be replaced. This room currently has zero overhead lighting - and to make things worse - it now has zero light switches. The lighting and switch panel were removed but never replaced. During electrical, this room was only half finished. So I have a pitch black room in my basement with no light switches, no light fixture, and also they left fiberglass insulation hanging out everywhere in that room and many unfinished areas throughout. They almost missed replacing the ceiling in the bathroom, as well, and would have if I had not "proven" to them it had a ceiling to begin with! I had solid wood doors prior, now the door to my laundry room is an accordian-style door that gets in the way and was never agreed upon. They put it in then acted surprised that I wasn't happy, but did not offer to remedy the situation properly. Even though the ceiling here and doors were on the original plans and well documented. I will say their long-time employees are extremely pleasant, and the employees with specializations (i.e. the plumbing department, and the lovely individual who did the painting work) were very good. The only thing I can recommend Ungerman for, in good faith, is plumbing services. I actually hired them to re-pipe my entire home in the middle of the renovation process, when I was still impressed by the company. However, the company does not live up to their promises and did not fulfill their contractual obligations to me, as the client. I had many discussions with management about this and got nowhere every time. A feigned, semblance of caring is the best I got - actions speak louder than words."

    - L.C, Sep 27, 2022

  • "I had semi minor storm damage to my detached garage which meant new shingles and insulation. They were helpful and had great communication when the supply chain slowed down our process. My garage looks better than when we bought the house! Highly recommend."

    - M.Z, Sep 26, 2022

  • "They are professional, responsive and provided quality work. Issues were resolved quickly and with customer satisfaction in mind. Working with Greg and Dominick was a pleasure. Rob and Wyatt who installed flooring were super as was Kurt who installed the counter tops. Lastly all this would not have been possible without dedication and hardwork of Collin, the project manager who is non-stop working and reducing the stress as much as possible through out the process."

    - R.Y, Sep 22, 2022

See All
5.0 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "CONTRACTOR ASSESSMENT"

    - T.L, | Edina MN
    Sep 24, 2020

  • "Customer asked us not to share his/her review."

    - X.X, | Minneapolis MN
    Dec 6, 2017

5.0 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "CONTRACTOR ASSESSMENT"

    - T.L, | Edina MN

  • "Customer asked us not to share his/her review."

    - X.X, | Minneapolis MN

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