Tilden Roofing

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Tilden Roofing
252 W Lake St, Elmhurst IL, 60126 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
7/20/2012
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.7 (12)

Google Reviews

Contractor reviews from customers on Google

  • "Terrible roofer, awful, absolutely horrendous communication and follow through. We built a house, and the builder selected tilden roofing (probably b/c they gave the cheapest price, and as the saying goes: you get what you pay for). On the 2nd floor, one of the bedroom had a wet spots on the ceiling. Keith came out to look at it, I didn't get a straight answer as to why it might be happening, he alluded to not adequate ventilation in the roof space above that bedroom. I got a couple of roofers to look at it, and they were suggesting the same. It turned out that there was no ridge vent installed in that area of the roof, and I'm not the least bit sure why. The rest of the roof for our house has ridge vent, but that particular area, NOT! Way to go Tilden Roofing! In any case, I told Keith I would like to have the ridge vent installed in that area. Mind you, I'm not saying to do it for free (under warranty), I WILL PAY FOR IT- I just want the problem fixed! Every time I asked, when it could be done, they said we're busy and can't do it for at least a couple of months. I waited a couple of months, they did not follow through to schedule the work. When I call, I always get- Keith will call you back, and of course he doesn't. The secretary then sent me a contract, which I signed promptly and sent back, a month or two would pass, and no follow through from Tilden Roofing. I have given up on them. I will the ridge vent installed by another roofer. This company is absolutely awful, I would advise anyone considering to get a roofing job done to stay away from Tilden Roofing."

    - A.C, Jan 8, 2022

  • "Quick and efficient! Great service!"

    - N.A, Jul 10, 2021

  • "stay away, bad service, Keith the owner is very unprofessional, installed our roof and when we had a leak soon after, he did not respond, I had to use another company to fix his sloppy work, arrogant... RUN away"

    - R.A, Jun 29, 2021

See All Google
3.7 (12)

Google Reviews

Contractor reviews from customers on Google

  • "Terrible roofer, awful, absolutely horrendous communication and follow through. We built a house, and the builder selected tilden roofing (probably b/c they gave the cheapest price, and as the saying goes: you get what you pay for). On the 2nd floor, one of the bedroom had a wet spots on the ceiling. Keith came out to look at it, I didn't get a straight answer as to why it might be happening, he alluded to not adequate ventilation in the roof space above that bedroom. I got a couple of roofers to look at it, and they were suggesting the same. It turned out that there was no ridge vent installed in that area of the roof, and I'm not the least bit sure why. The rest of the roof for our house has ridge vent, but that particular area, NOT! Way to go Tilden Roofing! In any case, I told Keith I would like to have the ridge vent installed in that area. Mind you, I'm not saying to do it for free (under warranty), I WILL PAY FOR IT- I just want the problem fixed! Every time I asked, when it could be done, they said we're busy and can't do it for at least a couple of months. I waited a couple of months, they did not follow through to schedule the work. When I call, I always get- Keith will call you back, and of course he doesn't. The secretary then sent me a contract, which I signed promptly and sent back, a month or two would pass, and no follow through from Tilden Roofing. I have given up on them. I will the ridge vent installed by another roofer. This company is absolutely awful, I would advise anyone considering to get a roofing job done to stay away from Tilden Roofing."

    - A.C.

  • "Quick and efficient! Great service!"

    - N.A.

  • "stay away, bad service, Keith the owner is very unprofessional, installed our roof and when we had a leak soon after, he did not respond, I had to use another company to fix his sloppy work, arrogant... RUN away"

    - R.A.

  • "Had Keith come out over 2 years ago for a roof repair. After I received the proposal I gave the go ahead to fix it. I tried calling for 6 months but never received a call back. Fast forward 2 years and they show up to fix my roof without a call. These guys are a joke."

    - D.C.

  • "Great family run operation!"

    - J.B.

  • "FANTASTIC! Fast, responsive, they do great work!"

    - M.C.

  • "I had a minor leak issue that I thought was coming from the roof. Keith Tilden showed up on time and was quickly able to identify the source of the leak, which was not from the roof, but from a flashing. His eye is incredibly trained to diagnose issues and I was able to get in touch with our siding people who fixed the flashing without delay. Thanks to Keith and the staff for an incredible experience, and most of all a quick turnaround!"

    - M.N.

  • "We had our roof repaired by Tilden Roofing and had a great experience. The prices were responsible, the completion time was quick and the customer service was great. Whenever I called, they always answered or called me back promptly. What more could you ask for? I highly recommend!"

    - C.B.

  • "The most horrendous experience. Went there to get a bid on a new project I am working on. Their estimate was 35% higher than all 4 other bids I received. I informed the owner, Keith, I will be going elsewhere as they were just priced out of the market. He then leaves me a voicemail cussing and cursing that I took my business elsewhere, and then verbatim states, “I hope your house burns down.” I wish I could post the audio of the voicemail here to inform everyone to stay far far away from these rats. Absolutely horrid experience."

    - A.L.

  • "TERRIBLE EXPERIENCE! After we chose to go with a different company, the owner Keith left us a nasty voicemail telling us he hopes our house burns down. Extremely unprofessional, DO NOT USE THIS COMPANY!!!!"

    - T.S.

  • "Tilden did not deliver as specified in our contract. Found out a year later when repairs needed to be made to their botched job that the shingle color we specified was not the one installed. Further, the ridge line work was bad and leaked."

    - M.S.

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